Average Ratings

62 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Solver
  • www.solverglobal.com/
  • Founded 1996
  • United States

About BI360

Solver is the leading provider of complete Corporate Performance Management (CPM) solutions for todays mid-market enterprise and the company is at the forefront of CPM technology with deep ERP integrations.Solvers BI360 solution is available both as a cloud and on premise deployment and it offers powerful and intuitive modules for reporting, budgeting, dashboards and data warehousing.


BI360 Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Annotations
  • Data Source Integrations
  • Functions / Calculations
  • Interactive
  • KPIs
  • OLAP
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Themes
  • Visual Analytics
  • Widgets
  • Ad Hoc Reports
  • Collaboration
  • Dashboard Creation
  • Data Source Connectors
  • Data Visualization
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Marketing Reports
  • OLAP
  • Projections
  • Sales Reports
  • Scheduled / Automated Reports

BI360 Reviews Recently Reviewed!

Pricey and difficult to use

Sep 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: It integrated well with our ERP system. Once the financial statements we created were finalized, it was easy to run them monthly and save a lot of time producing our monthly financial statements.

Cons: If you have intercompany transactions, the "live" database isn't able to report more than one company at a time. This means you have to use the static database, which they recommended we only update once per day. On a tight close, sometimes you catch and make changes the same day as you're producing financials and this can be cumbersome. This was extremely unclear to us before we bought this software. Additionally, I am an ADVANCED Excel user. I am the company's go-to for Excel questions. So imagine my surprise when I struggled helplessly for hours trying to figure out the Excel version of the tool! It is by no means intuitive. We actually had to pay to bring in a consultant to train us on how to use it because the company's 3 divisional controllers (myself included) couldn't create a financial statement despite reading on Solver's website and watching tutorials.

Great Functionality and Time Saving tool

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Comments: Solver has an outstanding Support team to help client get up and running!

Pros: Solver has the solution our clients use to create effective and helpful reports saving their organizations not only time but money. We hear how over and over the ease of use.

Cons: To successfully implement our clients need to get their entire organization to embrace the solution.

Great software for budgeting and reporting

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Great product and awesome team!

Pros: Excellent interface and design and built with the user in mind. The ease of use and quickness for retrieving data from the warehouse.

Cons: global cloud availability for BI360 would be great. Capability to white label for partners would be a nice addition.

Informative

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: This software is one of the easiest to pickup and learn, as it's excel based which everyone knows.

Pros: Ease of use, integrations with other 3rd party products, data warehouse, publisher; excel based, so can use excel formulas.

Cons: sometimes depending on amount of groupings and data, can have rendering issues; timeout when using multi-tab.

Seemingly Seamless

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how most of it is embedded in Excel. It also has a modern feel to it unlike management reports, etc.

Cons: Speed and performance especially when related to Excel. Not much resources on SSIS integration pieces

Company that cares!

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Solver cares about their products, customers and employees. They are constantly adding new features and making improvements to the product. Their customer conference Focus is fantastic. You are missing out if you aren't going. They sessions are very educational and you learn so much.

Pros: The product is very easy to use. If I have any questions or need support Solver is always there to help me. I highly recommend them.Change can always be difficult but the outcome is definitely worth the time and investment. So glad we aren't doing our manual processes anymore.

flexibility, efficiency from integration of data

Aug 24, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: report designer, excel interface of budget templates, flexibility of data classification (dimension attributes)

Cons: netsuite integration, customizations in net suite don't allow for automated data feed. Speed and perfomance issues rendering budget templates to Excel.

Great Experience with Reporting

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of reporting is great, and I love that I can access relevant financial data to make faster decisions at the click of a button.

Cons: I would like to see better/more informational user guides that give more detailed instructions in various areas.

My experience has been great. Being able to utilize the workshops was a great opportunity to assist in creating reports.

Aug 24, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
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Comments: Overall this is a great product and looking forward to updates and changes in the future that will enhance my reports.

Pros: I like the idea that I can use native excel formulas and being able to create reports in half the time if would normally take.

Cons: Not being able to creative pivot table without using a built in marco. My reports consist of a lot of pivot table. Marcos are time consuming.

Ease of use

Aug 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Works with Excel Customer Support Ease of use

Cons: Hours of support are hard to work with when you are on the east coast and support is on the west coast.

Focus 2017 has been up to the value. I learned what more I can do with BI360

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User doesnt need extensive knowledge of SQL for report building. Department can utilize same templates they been using with Excel (Ad-hoc reporting) when they migrate to BI

Cons: User Access and cross domain trust relationship over one way trust for Single sign on. combined access with OSR portal and local user excel can be complex.

New User That Is Excited About the Possibilities

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility in doing cross-functional analytics and reporting Ease of distribution and self-service possibilities for report users

Cons: Longer initial design required than expected. Determining best practices are not as apparent as hoped.

Lots of potential but needs dedicated focus to achieve the results (not simple drag and drop)

Aug 24, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The potential and discovering new things that you can accomplish. The Excel add in is great along with the ability to build our own modules in the DWH.

Cons: Learning curve is steep and not as intuitive as advertised. The web portal product is lacking at this stage and seems it has taken a very long time to make the switch to Silverlight. Even though 5.0 is coming out, the emphasis is placed on new customers rather than fixing the problem for current customers.

BI360 Focus 2017

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Overall a great product and I love learning new tips and tricks on the software

Pros: Easy to write your own reports. Support is amazing and very knowledgeable if you run into any problems. Solver team takes feedback from customers and works to improve any problems

Cons: Our company doesn't use all of the functions or capability of the product yet so it can seem a bit expensive

BI360 has become my everything

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
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Pros: excel, easy to manipulate, helpful in more ways then just financial reporting, fun to create and build

Cons: speed of reports, support to integrate new systems into the warehouse has become a struggle because techs are to busy

BI 360 has reduced our month end financial reporting time in half. Great product.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: No

Pros: Ease of creating reports, able to create reports on the fly in many different ways, ease of adding in charts.

Cons: Upgrades have not been smooth. At times we lost functionality that we originally had in prior versions

Automation through BI360 Suite saves time and adds value

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to automate report generation, distribution, with reports you can customize to match your needs.

Cons: The 4.0 platform uses Silverlight, but that is about to change with the new 5.0 platform and already live in the cloud format.

BI360 has improved our financial reporting capabilities

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Being Microsoft Excel-based, you get to leverage all the capabilities, flexibility and power of Excel.

Cons: There are some opportunities at add functionality that could be added to make the software more powerful, however Solver does a great job of adding enhancement requests, so I'm sure that they will be adding more soon.

BI360 is a key solution set for our customers.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy functionality and ease of use to describe and show clients. Linking with excel is fun and easy for everyone to use no matter what the person's background.

Cons: Some more diverse functionality would be nice, such as more white papers for various errors that are encountered.

Manager of Financial Planning and Analysis

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the integration with Microsoft suite of products. The flexibility of the period functions is exceptional.

Cons: I would like to see easier integration with Power Query, Power Pivot and Power BI. I would like to see the ability to have IF statements within the system. We use the Portal to have our employees run the reports and macros+conditional formatting are not available like in Excel

KLO - Focus 2017

Aug 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The advancements they are making towards cloud and customer ease of use. This is a type of product that I am proud to stand behind.

Cons: The complexities of integration and setup seems to be a hot ticket item, but every company is different and those problems are solved on a case by case basis.

BI360 has been helpful in providing our financial reports to our users

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Our IT team is able to create reports easily and deliver to our users through portal with support of our partner and solver.

Cons: I wish there was one place in Report Designer to see all the report settings and an easier ETL tool to upload information from our financial and association management software.

Cost effective for organization

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Great alternative and experience

Pros: Integration and reduction of training costs for employees. Easy installation, customization and maintenance

Cons: Time and effort for implementation and a lot of resources needed in the process to make the program works

Excelent product

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: KPI measures very important

Pros: Very Usefully and handle interfaces with other solution difference vendor. Support with other language.

Cons: The Configuration process and the need of a lot human resources, and access. Time effort implementation.

All in one place

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I hope to be one of your customers

Pros: Easy installation, easy reporting construction, customer support is on line. Automatic updates and easy to have KPI.

Cons: As a healthcare organization, we have a lot a different system and vendors interacting one to each other, that could make a challenging implementation

Very anxious to start the implementation

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy warehouse activation, integration and implementation. Automatically upgrades makes my work a little easier.

Cons: Very time consuming in the implementation process. We need to create a separate team to make this project.

impress with how to integrate all data in one solution

Aug 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Love what I saw in the first days and anxious to begin implementing the interface of all our different programs in our health system

Pros: Easy to use, friendly installation, automated upgrade, great interface feature Best client service

Cons: Implementation time, a little bit expensive but willing to try and make a more cost efficient company.

Phenomenal B.I. Tool for the Money

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: A complete solution for Financial Reporting, Planning and Budgeting

Pros: Love that it runs entirely in Excel, the language of accounting and finance. Data Warehouse is easy to configure, easy to maintain. Has full Excel functionality in report building, dashboards, presentation styling, etc.

Cons: There could be a more robust training and help environment. Most of the users would benefit from a robust catalog of examples, ideas, and exercises to help build proficiency in the tool.

Overall covers our needs but is a little more labor intensive than I'm use to.

Aug 23, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Flexibility of reporting in excel. It allows you to do almost anything you want if you know what you're doing

Cons: The interface between excel and warehouse and the inability to write "new" information back to the warehouse from a template (i.e. new hires).

Great experience with Solver

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Solver team are the best, there are always there to respond our questions right away

Pros: What I like the most about this product is easy to integration with known ERP, simplicity to use, intuitive, uniqueness since it integrates BI and CPM.

Cons: What I think should work a little bit more is dashboards, they have a good visualization but it could be better.

My opinion of BI360

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: BI360 is a good product. I'm very happy to see new and improved features added.

Pros: I love the publisher and the fact the report is excel based. It's easy to format and give it the look I want. I also love the ability to schedule my reports to run when I want them to run.

Cons: Something I've noticed that can be time consuming is the switching between design mode and run mode. When designing or modifying a report, switching from design to run to see how the report looks and then switching back to design again can become cumbersome.

One software, many uses

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of deployment and training for all users. Love the fact that data warehouse can be used with multiple databases.

Cons: Cost can be prohibitive with smaller customers, and want to have more product bundling for the customers.

Focus 2017

Aug 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Solver is a great road map to the next level, and it will provide a foundation for beyond

Pros: Solver is a Comprehensive Applications, the Excel interface is excellent because it builds on known skills

Cons: Learning something new but that is also positive as well, It is also tough to get my team to embrace the change. So application change plan is really helpful.

Financial Analyst

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Looking forward to web version of Budgeting with workflows and assignments.

Pros: The Excel based interface and ease of use and configuration. Multi data sources including importing files.

Cons: Some data loads slower than expected especially our staffing patterns and payroll items. Newer user so may be report or input design.

Great tool for budgeting and reporting

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall it is a great tool to use for reporting and budgeting. We have saved time and man power completing our work.

Pros: easy to consolidate. User friendly and ease in navigation. Reports customization is a great tool when it comes to reporting

Cons: Its not easy to troubleshoot problems. We have lost functionality after upgrading. Felt like we took a step back after upgrading. Assignment set up is not as easy as it used to be.

Do you know Excel? This is the reporting tool for you

Aug 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Company continues to improve and expand functionality

Pros: Intuitive, easily implemented, and robust reports can be developed in a short period of time. Ability to publish reports to internal and external users with a few clicks.

Cons: Needs more tree / tabular functionality. Clients need a way to replace FRx/MR that truly replicates some of the features utilizing the tree structure

BI360 is great

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use. It has made our departments so much more self sufficient and has freed up critical time for my stretched accounting staff. The departments are amazed!

Cons: The one thing I would say is a con is that it would be better to have a way to print directly from the module rather than downloading it.

Bi360 is the best!

Aug 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to upload to the portal and have other employees be able to use the reports I create.

Cons: Somewhat hard to learn, but once it clicks it is wonderful. I don't have any other cons. It really is a great product.

Starting Out

Aug 22, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: customizable. several functions are available to help with period calculations One throat to choke for data warehouse, budgets, and financials. Do not have to learn multiple systems to manage each of them from an administraiton prospective.

Cons: There does not seem to be a learning track to really define how to build dash boards and the data warehouse. Beginner and Intermediate courses were too financially focused for my needs but my interests lies in more complex use of the application. I guided set of courses would make things easier to allow you to build up to what you need. Website to access data is present but not well organized to allow a user to go through a learning track.

Great software, very customizable

Aug 22, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Good stuff!

Pros: customization and the amount of possible applications. Integration possibilities with all systems that companies use

Cons: reporting via data trees doesnt work as expected/designed. tough to implement all pieces of the software without someone experienced in it.

love BI 360

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Tribridge is the partner we use and they are awesome

Pros: Very user friendly and has many useful features. We have been very happy in moving to this product.

Cons: sometimes error messages are hard to resolve. Other than that I don't feel there is cons to this software platform

BI360 is a key solution set for our customers.

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Powerful reporting with heavy Excel focus - a true BI tool. Love the new BI360 Cloud as this should be a key differentiator for cloud focused clients.

Cons: Report speed needs to be faster for directly integrated solutions - i.e. Dynamics GP and Dynamics SL.

BI360 is an essential tool

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Reports are designed in Excel and users can leverage all Excel functionality. With good ranges and expanding groups, you can design reports that need almost no maintenance.

Cons: Report speed could be improved. Some accountants have a difficult time learning to write reports. Need trees with integrations that run directly on the accounting system.

Impactful Software

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite feature of this product is that I can now query data like a pro. I can create reports on the spot which is impressive to all users!

Cons: The setup may be slightly time consuming, but the rewards are totally worth it afterwards. I feel that the training at Focus sets me up for success.

Positive Budgeting Experience

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is able to adapt to our reasonably complex budgeting process. It is very easy to create new scenarios for future budget periods and has limited overhead required.

Cons: Staff members with poor excel skills struggle to enter data correctly or think there are issues with the budgets when it is user error (however they have struggled with previous software we have put in place)

Implementation consultant and report designer

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Support services are excellent!

Pros: Flexibility to do any report that you need. Data warehouse is very easy to setup and new fields are available immediately. Fast ramp up time in both implementation and training of new users.

Cons: Planning in web and planning in Excel can't exist in same workbook. Security in system should to go beyond just the dimension codes. Parameter filtering should be multi-level.

Bi360 has been an amazing time saver for our organization!

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall, great product. Reporting tool and Planning tool have been invaluable to our organization. Somewhat disappointed in loss of functionality with new version releases.

Pros: I love the Excel based familiarity with all excel functionality available for reporting tool. The online knowledge base is a tremendous resources as well.

Cons: We have had a technical difficulty that the Solver team has not been able to resolve. Very disappointing since we have been very happy with the planning module until we started losing line item detail.

Some growing pains, but overall the best solution to streamline our reporting and budgeting

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are happy to be attending Focus as it gives us an opportunity to learn more about the Bi360 product and network with other users.

Pros: Reporting function, flexibility of product, customer support, and the ability to streamline our existing reports and expand upon our "old" reports and create new reports to satisfy our budget and departmental managers.

Cons: We had a Planning issue where our LID was disappearing from our Data Warehouse. We're not sure what caused this but this resulted in many frustrated customers during our budget input process. Solver has been unable to replicate the issue for us, which is frustrating. We have lost a bit of trust in our planning process.

An All in One for US

Aug 22, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Can't wait to start using the data warehouse

Pros: Enables us to have all of our reporting come from the same software. Does not require us adding line items as in FRx or Management Reporter. Has functionality to show project level balances

Cons: When we first bought it, it was hard to use. We had zero training and it wasn't very user friendly.

Great tool after you get past the learning curve

Aug 22, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: so far our company is liking the product. Need more time to learn the software and develop budgeting process.

Pros: Very Flexible, Allows for tons of Customization, Excel Based, nice portal features. The excel features allow us to have several power users .

Cons: Large learning Curve, level of customization means no real set of directions or core reports with product out of the box.

bi360 vacek

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: more tutorals and hands on training. We purchased this software to streamline our data to management

Pros: easier to use then prior software that we we using in the office. Streamlines the data and creates financials.

BI360 Has been a great tool for my customers. It has enhance reporting and budgeting and allowed them to add analytics to their reporting

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall it is a great product for most people in the SMB market space.

Pros: I like the expand-ability to allow multi source data so both financial and operational analysis. One of the best tools I have seen for a typical end user as you do not need IT to create reports.

Cons: Currently some of the date and tree features when in use with excel are difficult to manipulate various reports.

Beginning setup issues...more on-track now, but more adjustments necessary

Aug 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Need better and more timely responses to where Product Suggestions or Enhancements are in the BI360 software development pipeline. I suggest a similar customer portal as Microsoft Connect.

Pros: Great flexibility in configuring the initial SSIS package and also in utilizing virutally any MS Excel feature.

Cons: Extremely challenging to modify SSIS package or ETL once initial configuration is determined. We had a very poor experience in initial scoping and planning before our implementation.

Great product

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Need more training conferences such as this Solver Focus 2017. This has been an excellent experience.

Pros: Simple, yet complex. Ease of use takes practice and hands on approach. Having Excel knowledge previously allows for better understanding of the BI360 Suite

Cons: It takes a lot of time to learn and build reports. Trial and error will occur. Need to access the support website and consultants often.

It's great to have your report based in Excel, very easy to use.

Aug 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Nice support people to help you through!

Pros: Excel based financial statements, easy to use if you know even basic Excel. The software is costs are reasonable. Easy to learn!

Cons: I do not have a use for composer. Sometimes the reports do not run correctly.

BI360 is easy to use and a powerful tool

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: John Rayburn is the best!!!! He set us up initially and trained me to be able to make changes and create new reports.

Pros: interfaces with our ERP, works well with the SSI integration, easy to use and customer support is excellent

Cons: sometimes it takes a while to run data extensive reports and forms, when my sales department runs the Final forecast form it takes about 30 minutes to load.

Overall, I am impressed with the software. The Composer interface is very intuitive to use.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to create reports in Composer, drop to Excel, and share with other users. I use the Publisher tool to generate close to 100 reports daily for the Accounting Team.

Cons: The error messaging is not always clear and concise. There are some limitations on naming tabs when running reports with expanding parameters.

Overall: Ease of use, scheduling of daily reports, quick daily data refresh, and excellent customer service.

Great Field Software

Jan 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I used this product on a couple of jobs. I found it easy to use once everything was setup. The initial setup was a little cumbersome, but this was a large project (27 stories, $65M multifamily). The software was great for creating issues that could be assigned to specific subs. I also used it for punch lists and found it to be very intuitive.

Pros: Ease of use

Cons: Setup was time consuming

Recommendations to other buyers: Great product overall

BI360 Review

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: All in one tool for reporting, budgeting and dashboard purposes.

Pros: Since the product is Microsoft based, the user can easily familiarize with the layout of the product. Ability to function as a fully integrated suite.

Worth the money - endless capabilities

Aug 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BI360 allows the user to run any type of report in excel pulling from fields within the software system. It has a multitude of uses. It is user-friendly and its capabilities are virtually limitless.

Cons: Reports sometimes get stalled and take longer than usual to run, but that does not happen often.

Recommendations to other buyers: This product is well worth its cost if put to use. Be sure to have a well-trained user who knows how to design and run reports so that the product is put to full use and worth the money spent.

BI360, OUT IN FRONT, HEADING IN THE RIGHT DIRECTION

Aug 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like most about Solver, the company that supplies BI360, is that I have found it easy to connect with them on every level from support staff to the CEO. They take my reporting challenges seriously, and they are committed to delivering value to me and my end users. The thing I like most about the BI360 product suite is that it provides exactly the right mix of products I need to deliver information to my users in a timely manner, in the format my users need.

Cons: There are very few things I dislike about this vendor. One minor thing is that they are developing their product suite so rapidly that it is sometimes difficult for me to do the upgrades necessary to keep up! Having said that, I am content to know that what I currently have meets my needs well.

Recommendations to other buyers: When comparing BI360 to other software vendors, I recommend that one consider the breadth of functionality available. When we needed just a reporting tool, BI360 did the job, along with several other companies. Then, as our company grew, we needed a way to customize our data views, and BI360 had that. Then, we needed a report scheduler, and they had that. Then, we wanted reports available on the web, and they had that. In short, BI360 continues to grow with us, providing us with the products that support our reporting needs as we expand.

An excellent product that continues to improve with every new release.

Aug 05, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: As a tool, BI360 is incredibly easy to use and quick to implement. We have repeatedly found new uses for the product and it continues to be our go-to solution for data consolidation, reporting and budgeting. As a vendor, we have found Solver to be very responsive, with a genuine commitment to excellence. We like that the warehouse comes with out of the box intelligence around financial reporting. It's not just another cube churning numbers. This allows us to quickly deploy BI360 as a financial consolidation tool.

Cons: Users can sometimes find it confusing that the solution suite is offered via multiple applications. We understand that this approach will change in future releases.

Recommendations to other buyers: For us as partners of Solver, what distinguishes BI360 from other tools is the breadth of the solution. It is often deployed as a reporting tool with a very defined scope but clients quickly realise they have lots of other processes or "spreadsheet databases" that can be replaced using the BI360 Data Warehouse.