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SchoolDoc is the leading electronic health record system for schools, offering online registration, travel and emergency medical protection, and discounted school medical supplies. Designed by doctors, school nurses and directors, our secure, easy-to-use web-based solution manages health forms, allergies, medications and illness/injury tracking, to keep health and safety in the forefront of school operations.
Provider
DocNetwork
Located In
United States
Foundation
2009
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, Live Online, Documentation, Videos
Support
Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base
We work with 1,000+ programs throughout the country of all shapes and sizes.
Content Source: SchoolDoc
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SchoolDoc Reviews
"We implemented it and rolled it out in 3 weeks!"
Pros: Other options were too costly for what we need. SchoolDoc.com has been great for our school and now we are implementing the integration with Blackbaud so we have a SSO and data updates automatically.
Cons: No downsides so far. We cut our cost by over half going with SchoolDoc.com and love their support and team!
"SchoolDoc software"
Overall: Our experience with SchoolDoc has been wonderful! Every team member (sales, development, account manager) that we have worked with has been incredibly knowledgeable and always available for any questions or needs.
Pros: Overall the SchoolDoc software is very user friendly and is a great fit for all of school health needs, but the most important part of the software we're using right now is the COVID-19 pre screening form. The pre screening form allows us to have a central, effective and quick way to safely get the students into our school each morning. The SchoolDoc software has been very easy for the parents to access and utilize the pre screening document.
Cons: It would be great if the software, especially for the COVID-19 pre screening form, had an app feature that parents could download to their phones.
Vendor Response
"Software with schools in mind"
Overall: It is good to have nurse-friendly software. The customer service has been revamped and improved.
Pros: It's great that it meshes well with the other (Blackbaud) information software that we use. Parents have found it reasonable easy to use.
Cons: It did not rise to the pandemic occasion. We had to purchase another system to have a check-in for family health each morning. School Docs tried, but did not succeed in making it user friendly. I also find it clunky to get reports.
Vendor Response
"Excellent customer service, but not totally customizable"
Overall: The customer service has been very responsive and has worked hard to help us resolve any issues that have come up.
Pros: We added the SchoolDoc platform to fill a void in our School Information System. It was not sufficient to handle our collection of student health information and reporting. SchoolDoc filled that void very well.
Cons: There are parts of SchoolDoc that are not customizable enough. To be fair, that could also be a function of us attempting to use the program in ways that it was not designed to be used.
Vendor Response
"Schooldoc feedback"
Overall: There's so much paperwork involved with running a school! Schooldoc has prevented us from having to print weekly attendance sheets, thousands of pages of health forms, etc.
Pros: It's so wonderful to have all of our important documents and data collection in one place. It's helpful that all staff have quick access to allergy information and being able to log an injury/accident. We really like the attendance feature and the covid prescreening.
Cons: I wish there was a way that we could do more of the set-up and then get support from the SchoolDoc team if anything was incorrect. We also don't use it for paying for programs because the fees are more expensive. I don't like that the trusted contacts feature isn't automatically populated by the authorized pickups listed in a student's profile. Lastly, we wish there was an app. This year, we have been requiring prescreening and opening it in a web browser on a phone is a little clunky.
Vendor Response
