Who Uses This Software?

CampDoc.com works with hundreds of traditional resident summer camps and day camps, YMCAs, JCCs, Girl Scouts, parks and recreation departments, colleges/universities, and special needs/medical camps.


Average Ratings

84 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DocNetwork.org
  • www.campdoc.com/
  • Founded 2009
  • United States

About CampDoc.com

CampDoc.com is the leading electronic health record system for camps, offering free-online registration, travel and emergency medical protection, and one-way parent emails. Designed by camp doctors, nurses & directors, our secure, easy-to-use web-based solution keeps safety in the forefront of camp operations, managing health forms, allergies/medications & illness/injury health logging for your camp throughout the summer.


CampDoc.com Features

  • Billing & Invoicing
  • Check-in / Check-Out
  • Child Care
  • Contract Management
  • Employee Management
  • Event Management
  • Facility Management
  • League / Team Management
  • Membership Management
  • Registration Management
  • Rental Management

CampDoc.com Reviews Recently Reviewed!

Easy To Use Software

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I will recommend to Camp meeting managements.

Pros: It's features were well suited to us when trying to keep our health records for a camp meeting we had. It's really not difficult to use and it's perfect.

Cons: I thought it would have a complete feature for an entire camp meeting activities, but it was mainly focused on the health aspect of participants for a camp meeting. Despite that, it's okay.

I would highly suggest using this program for your next event whether it be a camp or not!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CampDoc has really helped our company with camp and a conference. It was great to have all of the medical history and insurance cards before the event.

When we first got to leadership camp, one of our campers passed out in the first hour of camp. We were able to look-up his medical history and found he does faint a lot. So we were able to call his parents, and we didn't have to take him to the hospital since it is something that happens to him. Later in camp we had a camper cut open her knee. We were able to go to the notebook and pull her medical history & insurance card and take her into the hospital. Since we had all of this information they were able to take care of her without waiting for a parent to get to the hospital (several hours away).

We are now using CampDoc for the Registration and collection of the health profile and insurance card for our next conference. It works so well, and saves us tons of time collecting all of this information in paper. Our conference will have WiFi, so we will be able to utilize the on-line format of this program.

CampDoc was the best find for our company, and it has given us the documents we need to protect our company and help the student in the time of need. CampDoc employees are great to work with and help to set-up the system for what we need. Thanks so much CampDoc!

Overall: At our camp, we didn't have WiFi, but we were able to print all food/environmental/drug allergies and prescriptions that were needed to be taken at camp at certain times of the day and included the dosage. Our nurse would administer the prescriptions, and then sign-off on the paper copies.

Great value at the price compared to the other software on the market!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has also been great to be able to use this as a registration platform for other regional events, as campers already registered can basically sign up with a few clicks, and we already have all the other relevant information. Give it a try!

Overall: I don't have any negatives to report at this time. This service has worked well for us for the past two years. It has a lot of extra features from a health management side that we have not fully utilized, but could be very helpful for your camp.

This is a huge improvement over previous years!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We had 7 different health care providers for our 9 weeks of camp this summer and transitions were critical to keeping us running well. With CampDoc they could review patient info in advance of their arrival, communicate questions, and hit the ground running when they arrived.

Overall: Every one of our healthcare provider found the system very easy to learn and manage. CampDoc has a variety of helpful service options and I liked that I could choose the ones that work for our business.

100% pleased with CampDoc.com!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From the user friendliness to the great customer service, CampDoc has been great for the summer camp that I coordinate. Most of all, CampDoc is so affordable given the power of their system and all of its capabilities!

Overall: Many of the functions are easy to use, and very helpful. I love that they are always willing to customize to what our needs are.

CampDoc is a great program and so easy to use!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We return year after year to using CampDoc.com because the support team and account representatives are so fantastic and we are able to run successful camp programs with CampDoc.com by our side!

It's been a pleasure working with CampDoc and I look forward to using your services in the future!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support representative is a true joy to work with and was always prompt and helpful with any question I had. The level of support was very high and made the transition very easy for TIP. She and all of the other professional staff we interacted with increase the value of your product.
I work in the area of receiving and approving profiles, and CampDoc was incredibly useful. Our program administrators used eMar and the Health Log and this was our first year of having this information collected online so it was incredibly useful.

A very happy CampDoc.com user!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the customer reps. was exceptional! He always worked at my pace and never made feel like I was asking dumb questions. I felt that the live training was very informative but it was especially important to me that I could go back to a pre-recorded version to refresh on a topic or relearn something at my pace. I loved the screenshots as I could print them and walk through the materials with staff using them as a guide. The support team was always helpful to me and in many cases our parents too!!

Cons: We currently do not have the ability to use a computer to store information so had to print everything for our various camp sites. We knew this going into the process, but hope to have some tablets next year to help. It still is such a time saver for staff and parents to be able complete all the paperwork online!

3rd summer using Camp Docs to manage camper health data

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: All information is in one place; files don't take up space in my office anymore. Reports functions are easy to use and I can create the ones I need- and I can save them to use year to year!

Cons: I still end up creating a lot of printed paper when I run reports for staff; I suppose some sites might not have an issue if they have more mobile tech than I do.

You continue to "set the curve" with your features!

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our account manager is great! She's always knowledgeable, helpful, and professional, and she's also fun and personable. It usually felt like I was reaching out to a friend for help.

The eMAR is HUGE for us! In a perfect world, we would save money by using the Health Log and EHR in Camp Brain; however, they don't offer the eMAR, and that's a deal-breaker for us. It seems like most camp management softwares are integrating health modules, but yours is still so good that we're unwilling to switch. As long as you continue to "set the curve" with your features, you make it too hard for customers to stray.

Cons: We always have a handful of parents who express concern with putting so much personal information online. We also have a handful of parents who struggle with uploads; my guess is they're using old browsers. It's not hard to help those few families with their profiles.

To my friends at CampDoc!

Jul 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well, once again I was thrilled with CampDoc this summer. I appreciated the familiar and the new improvements, as well as the customer service and quick response from you.

Cons: Nothing to report. I utilized the "help" folks, who were efficient & knowledgeable. Thank you so much, have a great year!

We can't wait for next summer!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Things went great at our camp this year and your staff has been awesome to work with. We plan to use CampDoc again for registration in 2018!

Cons: We will have a few nurses assigned to learn how we can use CampDoc even more for med administration at camp next summer.

Thank you for your wonderful service!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We held our weekend bereavement camp in the first weekend of June so our use of CampDoc is completed for this year, but we continue to be incredibly happy with the program and will certainly be using it again next year!

Cons: Nothing to report. Thank you to the CampDoc.com team for your wonderful service; warmest wishes to you for the summer!

Great software and our parents loved it!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our director just sent out a summary of the parent questionnaires. There is one question on our eval form specifically about registration and here is what we heard back from our parents:

Pre-camp Registration: Very easy to do; easy online; good - love online; very easy to access and complete; ok; online took some getting used to but was good - liked email reminders; easy; Awesome! Love the new online system - it made preparing for camp so much easier and smoother; it went fairly well; great; Love it! Pretty easy to work with and make payments; online registration was great! New software/company used for registration was very thorough and I loved knowing how complete/incomplete each section was. Also appreciated not bringing forms to camp registration day!; very easy; smooth; easy; online registration was great!

So, as you can see, it went over well.

Cons: I have only heard positives from our staff. Obviously, there was a learning curve and we had internet issues at our site, but after that things went smoothly. I had a question one day and reached out to your support staff. They responded quickly and with an easy to understand answer!

I just wanted to commend your team!

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Your team is very fast and efficient, to say the least. My experience with my account manager, Taina and all of your team members has been great!

Cons: You guys are doing an awesome job. Thanks for all of your help and support our first summer. We're excited to continue working with you.

It's been a great summer!

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is our 3rd summer using CampDoc and I am finding new and great features that CampDoc has to offer. I have been in constant contact with Amy and she¿s responded to every questions and need.

Cons: Nothing to report. I have utilized your support team to help parents with their questions as well, and found it helpful.

By far my favorite and the best service company I work with!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'd like to let you know how much I appreciate your hard work and dedication to our small program. You are always so kind, prompt and courteous!

Gorman Heritage Farm

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just wanted to drop you a line to let you know how well CampDoc is doing for our purposes. I've had only a few questions from parents - one who had mistakenly enrolled their child in the wrong camp (we issued a refund flawlessly), a few who wanted to apply the coupon code after hearing about it (our members), and several who, honestly, just wanted to speak to a person to make sure there was one available. We've had no issues with registration, no issues with payment, none with refunds or changes to accounts.

Thank you SO much for CampDoc.com!!!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a parent, and the process is so great to get everything that you need done with a glance and a few minutes!!!

Campdoc Review

Feb 22, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to used

Cons: Hard to use on my phone

Overall: I have used this software for the last couple of years to enroll my daughter in Girl Scout Camp. I found it was an easy way to get all her forms turned in & submitted.

Recommendations to other buyers: Make it more mobile friendly

First Time User

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We used CampDoc for the first time last year and it was amazing! The reports you can run are second to none and so helpful. Each week at check-in some of my parents commented on how much they loved the system and how much easier it made their lives. We are going into our second summer now and my parents are even more excited that they don't have to re-enter all of that information again but can just log in and either confirm or update simple things.
CampDoc was a great choice and I highly recommend it!

Amazing tool once you learn how to use it

Jan 23, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: once you know how to use it there are so many valuable reports that you can make and it save a lot of time.

Cons: That it saves all the sessions from previous years so making list for the current year can be difficult at times.

Overall: Camp Doc is great, at first it can be a little over whelming because there is a lot to learn and it can be used in so many different aspects of camp. Once you take the time to learn how to use it, it save your camp administration so much time.

Camp is easier for parents

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is our 3rd year using CampDoc and we love it. Our parents have been very pleased with the ease of use, and the customer service is great.

First time user

Jan 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It was relatively easy to use. My staff and I were quick to use it and used it daily, multiple times. It is disappointing that users have to use Chrome as many of our parents do not use Chrome and staff had to assist them in uploading items, etc.

Campdoc is Amazing

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The instant reporting

Cons: Some of the on the fly health reports for scraped knees and things like this could have a simplified version of this report. The report for this area is quite extensive, and sometimes more than that is needed for what was done.

Overall: This product has changed the way that we do our check in procedure for the better. We were 40% faster with our ability to check people in. In years Past at one of our camps we would normally get a visit from the Sheriff Department due to the traffic that drop off first day of camp creates. Since we started using CampDoc we no longer have this issue. I cannot speak highly enough of the ease of use, and how many hours it has saved the parents as well as us.

CampDoc Rocks!!!

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the information is inputted directly by the parents and is accessible to our medical staff to reference whenever needed. The reports are wonderful and helpful.

Cons: nothing

Overall: We have been using CampDoc for 5 years and it has been an amazing experience. Whenever we have questions or any issues, the team is always available to help and walk us through. The scheduled trainings have also been extremely helpful. CampDoc makes accessing important information simple, fast and easy! They ROCK!!

Recommendations to other buyers: no

Great camp resource

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can be logged in on any device getting necessary information quickly and easily

Cons: Some parents have issues logging on from certain web browsers

Overall: The system is easy to use and best of all portable. My health supervisor can be signed in on her phone getting information no matter where she is in camp!

Wonderful Software

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The overall quality of the software is great and their customer service is out of this world. No matter what time or day there representatives are there to help you. They do a great job of answering questions and ensuring the software works. They are always willing to listen to your feedback and make the software better.

Great Provider

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had to chance to work with campdocs for about a year and love it and i am looking at bring it into a camp for 2017

Was able to access camper files from my phone during an emergency!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had to call 911 for a camper and I was able to pull up CampDoc.com on my phone before we got her file down to the scene! Amy, my account manager, is amazing! She checked in multiple times before camp and even let me know when she was going to be out of the office - excellent service!

It just makes everything easier!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's awesome to have easy access to all the information regarding camper allergies, medications, medical concerns. Also, downloading reports saved us hours upon hours of time!

Streamlined our camp's check-in process!

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: With CampDoc.com our check-In process was streamlined and spread out to help parents and campers not stand in line all afternoon, not having to enter information into Quickbooks individually for our office saved hours upon hours. Health care and triage was a huge boost for our camp nurse, printing health profiles in the case of an emergency was quick and simple, printing reports for health, check-in, and balance information gave us at least an entire day's worth of work back to take care of other items during our final prep days before summer started!

Our parents love that they do not have to re-enter information every year!

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I always get very helpful customer service. I know I ask a lot of questions and the assistance is always clear and right on. I have had only good experiences working with Nolan, my account manager, as well as any other team member when Nolan isn't available. CampDoc.com makes a difference during camp because I can easily pull reports for check in, allergies, medications, etc. It has made more of an impact on my pre-camp preparation. I am one person running this camp. I have to handle all of the processing of paperwork for camp staff, campers, medical information, etc. I no longer have monstrous binders full of papers that I might/might not need to print up. I only print what I need. I don't get much feedback from first time parents. I don't see this as a negative. In fact, "no news is good news" regarding new registrations. In other words, I know that they are figuring out the system and it is clear if I don't hear from them with concerns or issues. With returning registrants, I've only heard good things... especially parents who have quite a bit to enter for their camper's medical history/medications. They are relieved to not have to reenter information every year!

We are much more efficient now!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc is perfect to get what you need done under a busy schedule. It provides the convenience and exact needed information so you don't spend tons of time trying to figure it out.

My food service loves the food allergy report from CampDoc.com each week!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The amount of information that is saved in CampDoc is amazing, the and use of reports to inform staff of special situations is awesome. Incredible customer service as usual. Sometimes I am amazed at how fast I get a response. Kirsten is always helpful and has a great amount of patience for when I get myself in a jam. Awesome person to work with!

Our parents loved CampDoc.com!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc.com greatly improved accuracy, tendency for human error, and saved time on having to check everything by hand. It also saved on the expense of making copies.

Our parents told us they felt CampDoc.com was easy to use, straightforward, that it was nice not to have to deal with paper. They felt that their child's information was secure and that they didn't have to take the initiative themselves to figure out if they were missing any items or not as CampDoc.com would tell them and send reminder emails. The reminders that I thought would be annoying actually proved helpful to the parents/guardians as they would say in their busy lives that they would forget and put the forms on a mental to-do list but then forget. The emails reminded them that they still had an obligation to us to finish the forms and were thankful for that.

CampDoc.com is a huge time saver for camp nurses!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc.com saved me an immense amount of time organizing camper information and improved the quality of care I was able to provide to campers and their families. Having to sort through 1000's of campers each session was simplified through the CampDoc.com "list builder". It allowed me to easily and quickly identify and separate/create lists of campers based off their individual health needs, health histories and required medications.

Our parents love CampDoc.com!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The parents love the site and found everything to be so easy to work with. Our parents have told us they would like CampDoc.com to be include in schools, as they believe it would be a very effective and smart!

Best customer service I have ever had from any vendor!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Much easier to use compared to other online registration systems. Best support and care out of any vendor ever.

Was key when we had a medical emergency with one of our asthmatic campers!

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The registration process for our camp became a lot simpler than it had been in the past and ran pretty much independently. We were able to take a step back from registration and focus on other areas of the camp. The ability to put size limits on each group was very helpful and prevented over-enrollment which had been a problem with the system we used last year that needed constant monitoring. The system made compliance of health inspection guidelines a lot easier as well. While our camper was having a severe asthma attack, I was able to quickly pull up her medical records to tell the EMT if she had any allergies.

No more hours of shuffling papers trying to find the information we need!

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The check-in process went smoothly due to complete and legible information available on each camper. Safety was enhanced. We had foreknowledge of allergies and food intolerance. Loved the efficiency of having everything online. With all our information in digital form for campers and staff saved us a lot of time. Daily documentation on records from our medical staff was quicker than paper/pen!

No more paper!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc.com made a world of difference as our programs have grown. Instead of sorting through paper files CampDoc.com was much easier!

We get much more detailed camper records with CampDoc.com over paper forms!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc.com improved our camp's daily operations in many ways. It makes the check-in process easier because we have all the information on each camper. It is extremely efficient, and we no longer have to deal with paper copies. It is also very helpful for children with any medical issues (i.e. allergies).

Great for camper privacy!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc.com allowed us to give our leadership team a common place to network. We were able to give certain members access to certain information, which allowed us to protect camper's privacy as well as keep their unit directors informed.

CampDoc.com improved our camp's daily operations!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This was our second year using CampDoc.com. Their online registration system made the entire application process so much easier, and we loved the reports!

Hidden Pond Day Camp at The Rinx

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CampDoc is one of the best things that has happened to our camp. It has cut down on the amount of paper we use and need to store, as well as making it easier for our parents to maintain the health records of their children. Being able to email parents directly from the program to inform them of infirmary visits saved our nurses so much time and keeps records of all contact as well. The customer support that I have received has been stellar! I was able to speak to the same person every time I had a question. They also have a dedicated help desk that can be used as well. CampDoc is awesome

Major improvement over paper records!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The health log allowed us to log a camper's name and reason for visit (automatically saved with a time stamp) helped us treat more kids in a more efficient manner. We would often return when the office was less active and complete the entries, and share them if necessary. I liked the ability to customize the entries for the drop down responses.

I loved the eMAR. It gave our nurses confidence that we haven't missed any meds, that we were attending to each of the 5 Rs of medication administration. On paper, it was harder to see that the time was passing on a child's window of administration. With an eMAR screen left open, I was able to see exactly when I needed to call a counselor to bring in a child.

Overall: Putting the responsibility on the parents to complete their children's profiles improved our complete health record rate. Previously, using paper health records, we had no way to track incomplete profiles, however we began Week 1 with 20% incomplete, but with each week and with mass communication tools you provided, the incomplete profile rate dropped and we averaged between 6 and 10% total. We estimate that this number is far less than any year using paper health records.

Many parents were grateful for the ease of the online format, filling the information out from home or on their phones. Uploading through taking a picture with a smartphone was the most helpful tool in getting important forms from parents.

Nolan, our account manager, was very responsive and always clarified the questions I had, or he worked quickly to find an answer or solution. He is one of the reasons our first year with CampDoc was as successful as it was.

We were much more efficient with CampDoc.com!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Nolan, our account manager, was great! This was our first year using the software and we never once felt like we were alone in this. Nolan was there every step of the way, answering every question and fixing every problem! I would email him with what I thought was a catastrophic problem and he would just simply correct it or explain in to me- crisis averted within minutes!! He is an absolute lifesaver! He made this summer so much easier. We will continue to use CampDoc.com in the future almost entirely because of his assistance and dedication to making our program successful this summer. Such a pleasure to work with him- he is an essential part of OUR team, as I'm sure he is in your team as well.

Overall: Camp documents were available to all administration, regardless of where they were on the campgrounds, at all times (rather than having one single paper copy of each document only locate in the main office). The communication with families greatly improved. We felt much more connected to parents and they have commented the same. Time spent checking and rechecking, shuffling through papers each time we wanted to find one small fact/detail for each camper was becoming very frustrating and tedious. Having all this data complied in one place at the click of a mouse has helped us to learn new things about our camp and how it runs. We will be making changes next year as a result of this data. Customer support was excellent, and all members of your support team that we had contacted were very helpful!

We loved the online camp registration from CampDoc.com

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Families were very happy with the ease of use. Very good and well organized. Nolan, our account manager, was awesome; he would either get back the same day or the next day.

Very satisfied with the program and what it offered!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our health forms were more organized and able to be accessed remotely for all of the sites used. Staff were able to input additional information as needed. Authorized pick up section helped improve the safety and efficiency of check out times. Also, the support team was extremely helpful and responded to questions in a timely manner.

Overall: CampDoc.com was a great program we used to efficiently track campers health information, and see what information was still needed for our YMCA camp!

Loved the eMAR and Health Log!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The eMAR was great for organizing medications. I loved that all I had to do was click on the time that I wanted to give the medication. The Health Log was great too. I could easily go back and check on campers and add an addendum if needed.

It's great having all of the information in one place!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: At Camp Quality, we use CampDoc for our volunteers and campers, and I like having all of the information in one place. I like the custom reports a lot, and I use them more than the standard reports. Amy has been my contact this year. She's been very helpful and always gets my questions answered in a timely manner. If something needs to be addressed by tech support, she has kept me updated on the progress!

Thanks CampDoc.com!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The webinar training was very helpful, and it was great to track medical conditions and immunization records. It was very efficient to look up medical concerns for individual campers. CampDoc.com was a great addition to Cal Adventures!

Amazing first experience this summer!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CampDoc.com was actually quite helpful from an administrative standpoint. We liked the extended support and weekend hours this summer too, it proved to be very helpful!

Overall: Corey was our contact and he was amazing. He would never give us an "I think" answer. It was either "I Know" or "I'll get the right answer for you and get back to you". For his first year Corey did an amazing job. For any year he did an amazing job...Hey Corey, you did an amazing job. We love Corey "5 Stars"! :)

PEEC loves CampDoc.com!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We loved the ability to generate reports with specific information quickly. Nolan, our account manager, is always helpful and friendly too. We love CampDoc.com!

My third year using CampDoc.com, and love it!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I feel very happy with the support I receive. Kirsten, our account manager, is very helpful and friendly. I love that storage is now electronic and that I can pull reports instead of staff having to pull them manually!

We look forward to using CampDoc.com again!

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Every time I had a question it was answered quickly and everyone was very helpful. The response time was amazing. Kirsten was great in getting back to me quickly, and even answered one of my questions the same day when I sent an email at 7pm. Everything that we had questions on she handled quickly and cheerfully. Our parents were very happy with CampDoc.com too. The training webinar were also great. CampDoc.com made our check-in process go a lot more quickly.

CampDoc.com customer service is always friendly and helpful

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Always an excellent experience. Kirsten, our account manager, is always helpful and professional. Our camp nurses found the health log to be very helpful too!

Great experience for a first time user!

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: CampDoc.com was a very positive experience this summer. I have never used it before but I hope to get to use it again at a future camp I work at. I enjoyed the health log to see how often campers came in and the eMAR to see exactly what meds campers got and when. It was also help to quickly contact parents with instant access to the emergency contact forms and phone numbers.

CampDoc.com was user-friendly for the staff and a great tool for camp!

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: CampDoc.com was user-friendly for the staff and a great tool (especially at our larger programs) where the health room was utilized daily by many students who needed to take their meds. Nolan, our account manager, has been super helpful all season with us!

Amazing how much time was saved!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love Corey! Incredibly efficient. He's great. Made our summer so much more efficient!

Overall: CampDoc.com made paperwork easier, groupings, classifications, end of camp data gathering, etc. Never had a delay. Customer service is top notch! Our nurse loved it too!

Everyone I worked with was very knowledgeable, helpful, and friendly!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Medication management and contacting families was greatly simplified and efficient.

Overall: Our families loved the online registration. Many mentioned how much easier it was for them. CampDoc.com streamlined the process, gave our nursing assistant experience with documentation of medications and injuries. We really liked the program and plan on using it again next year!

Always great customer service!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Registrations are so much easier since they are organized by camp. Saves time to have parent reminders sent about balance or completing health information. Printing reports makes camper information easily organized to be prepared before camp starts. We liked the improved methods of sending bulk emails to parents.

Overall: Every time I have needed to call and talk to someone they are so friendly and helpful! Kirsten is always really helpful and patient with me. I appreciate that she checks in to see how things are going. She is very quick to respond to my questions and always willing to work with me!

Our account manager was absolutely wonderful throughout the whole process.

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CampDoc was very easy when it came to looking up allergies, or activities kids could or could not participate in. Also the eMAR was extremely easy to use and made charting very easy! The knowledge base was very helpful for myself and our nurse too. I can't think of any improvements at this time.

Overall: Corey was the best! We plan on using Corey and CampDoc again next year since he made everything so seamless! Anytime I had a question, I would email him and have a response within minutes. He went above and beyond for us and we are truly thankful!

Giving meds and pulling charts was so simple, loved it!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The CampDoc health log made our clinic much more efficient. The eMAR was perfect. Reports were great too!

Your team is very responsive!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our nurses loved the eMAR and felt it was much easier than paper. Just click each time you administer and then you're done.

Overall: Nolan, our account manager is incredibly responsive, easy to work with, ad takes care of things in a simple and concise manner with a respect for everyone's time. Pre-season CampDoc is a complete time saver. We don't have to review any forms, matching paper documents, nothing.

Our parents love CampDoc!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Ease in registration, financial accounting, and check-in. Our workflow is so much more efficient with CampDoc!

Love the CampDoc.com eMAR!

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The CampDoc.com eMAR was a great double check that the meds we prepared were correct at time of administration!

Families LOVED it!

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Families LOVED it! It was our first online registration experience and our families found it easy and thorough. Our entire admin team found the system quick and easy to use.

A fabulous program!!!

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are so many things that CampDoc.com does so well! I think a couple of things that really stand out are the support that they provide. Any time we need them they are right there. They also allow our nurses to practice in a safer way. We have all the medical info we need at our fingertips. We love the Medication Administration Record (MAR), and being able to pre-populate all of our information ahead of time. We can now follow up on questions prior to the kids arrival. I could go on and on, just a fabulous program!!!

All goals were accomplished!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our goals were to collect information before the start of camp electronically and save the bother of printing multiple copies of forms submitted by people. We wanted to take the stress that this type of document collection for 300 kids weekly puts on the office staff and front-line staff. All goals were accomplished!

Using CampDoc.com made a huge improvement in our registration process!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It was much easier to keep track of the status of camper and staff applications and progress. The feature allowing us to email groups or individuals turned out to be very helpful.

CampDoc.com was an AMAZING addition to our camp preparation this summer!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The parents of our campers have commented time and time again how much the online application process enhanced their camp experience! Also, our camp staff LOVED the opportunity to review the camper¿s applications online leading up to camp! From an administrative standpoint, this was the most effective and efficient addition that we added to our camp this summer. THANK YOU CampDoc.com!

Great online camp registration software

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like the email reminders that are sent out by CampDoc.com regarding balances. That way I don¿t have to send out letters to remind the parents of an open invoice!

Improved safety for campers with allergies

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our kids with allergies are a lot safer. I think it made us and our counselors more efficient, having the health information they needed right at their fingertips.

More professional, safe, and a time-saver for parents

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used to have a confusing, multi-step process that required us to call or email parents multiple times between the time they paid their deposit and arrived at camp. The cleaner registration process more professional, safe, and a time-saver for parents. Having camper¿s registration/health information on file will continue to benefit us from this point on, because we can very quickly add new sessions to their account.

CampDoc.com is the answer!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CampDoc.com really helped us with our health issues and with logging of meds and needs. I am convinced that CampDoc.com is the answer to many problems we have been having and will speed up our check-in process.

CampDoc.com saved me time!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CampDoc.com made it more efficient and less time consuming for the parents on check-in. It also freed up our data entry and help desk staff time.

Great experience as a first time CampDoc.com user!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was my first time working with CampDoc, and to me it seemed very efficient. The times I helped at our camps check-ins were easy, and if the camper did not have all their information complete, it was something we could do right then and there.

CampDoc.com is helping us to achieve our goals!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We wanted to have an accessible online registration tool, and be able to keep track of campers at all levels in all sessions. CampDoc.com is helping us to achieve this goal!

We love CampDoc.com!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am so glad to be part of the CampDoc experience. It is making both my life and the parents of our campers lives soooooo much easier

CampDoc.com made the setup for camp much easier!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CampDoc.com made the setup for camp much easier and we were able to get everything squared away before check-in day. I liked being able to see reminders, easily see which profiles were complete, and I especially appreciate that we were able to customize our form to fit our needs.

Thank you!

Aug 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CampDoc.com proved to be great. The convenience and ease of the program was everything we hoped for, so thank you for all the support through the summer!

Using CampDoc.com this summer was the best decision we made in a long time!

Jul 30, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using CampDoc.com this summer was the best decision we made in a long time. Your service was phenomenal and going to an electronic medical records system was a real time saver for us. The eMAR was perhaps the biggest time saver and made this summer the easiest one we have ever had in our Health Center. Thanks so much for a great service!