# MicroSale Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MicroSale Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/160375/MicroSale --- # MicroSale Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MicroSale ## What is MicroSale? MicroSale POS Systems is point of sale software for restaurants and hospitality businesses. The software offers a hybrid solution, providing a Windows-based system with cloud reporting capabilities. Features include tableside ordering, online ordering, gift card and loyalty programs, kitchen video systems, and more. MicroSale integrates with various payment processors, devices, and restaurant management tools for a customized POS solution tailored to each business's needs. The software aims to adapt to clients' individual operations rather than forcing them to alter workflows. ## What is MicroSale used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 70% Neutral 22% Negative 9% Starting price $99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MicroSale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsale.net/&name=MicroSale) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MicroSale 3.7 (23) VS. [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $99 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (23) Ease Of Use 4.2 (581) Value For Money 3.6 (21) Value For Money 3.8 (477) Customer Service 3.5 (21) Customer Service 3.7 (508) ## MicroSale alternatives [3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.7 (53)](https://www.capterra.com/p/215393/GoTab-POS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160375/MicroSale/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Tips Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Delivery Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers Gift Card Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply MicroSale 12 features Manage order deliveries until they are received by the customers Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions View and track pertinent metrics to find patterns and gain insights from data Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Get Advice We can help you find the software with the features you need. Features 3.7 (23) 3.7 Based on 23 reviews ## Pricing Value for money 3.6 (21) Basic $99.00 Per User,Per Month Value for money 3.6 (21) 3.6 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (21) 3.5 Based on 21 reviews ## User reviews Overall rating 3.7 Based on 23 reviews Filter by rating 5(4) 4(12) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent Barrett W. Tavern Keeper ### "The only POS system that cannot add correctly" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 18, 2023 I would normally interface with my Microsale dealer, in this case, he could not get the problem fixed through Microsale. He recommended I do the $900 upgrade so Microsale is more likely to address the math problems in the latest version. When I went direct to Microsale (I'm working directly with Tracey Bodden Training Coordinator), he says the system "balances perfectly". However, he confirms my system is mixing CC transactions with cash transactions, which creates a Net Cash Due on each shift that cannot be the correct cash. So my overall experience with Microsale customer service is pretty F'ing crappy. Pros Ease of use. quick transaction without many touch selections can be used Cons I have been showing MicroSale for 10 months now that their system does not add correctly. It was recommended to upgrade to their lastest version for an additional $900 to get their attention for the best support. Note I was only 1 version back but I paid for the upgrade. 10 months later, and the system still does not add correctly. I was told directly from Microsale that my bartenders can pull money from their pockets to manually balance the drawer. Huh? There should be no money shifting from employees pockets to the house funds, or vice versa. I paid for the upgrade and the POS still cannot add correctly. MicroSale has removed accountability regarding keeping cash straight. If you cannot trust your POS system (both me and my employees no longer trust the system), then it makes as much sense to use a cigar box like they did 100 years ago. The system has had a history of problems since I started using it, including losing credit card transactions in the past (without the system notifying of any errors), I problem that I complained about for months before it was corrected. The problem with Microsale is you don't know how much money your business is losing. When there is any problem with balancing the cash now, the POS system is blamed by employees, so there is no longer accountability because they have a point regarding the POS does not add correctly. Reasons for choosing MicroSale For the Security system Text Overlay feature Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Restaurant Manager Food & Beverages ### "Excellent interface, good product and it enables orderliness. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2021 It is excellent. I will recommend it to restaurants Pros Ability to customise the features based on the Restaurant's system. The features are also excellent, it allows easy access to meal course and the interface is excellent. Cons The one i operate doesn't have a backspace while editing comments on food choice so I would have to clear all comments and retype. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael S. Service Technician Computer Software ### "Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2020 Great product , great technical team, knowledgeable staff, really cool interface, wide verity of hardware and 3rd Party integration. My favorite part choose any credit card processor you want. Not many can say that Pros Support is amazing, the interface is great, the ability to customize the features and look and feel of the software based on what system we are installing. We can do full service with buster, hostess and reservation to a Arbys drive thru and quick service counter with kitchen monitors. Comes in both a SaaS and I think it’s one of few if not the last that you can actually buy it. Cons I honestly don’t have one, we install many softwares and this software just works, installs easy, setup is easy (tedious but you get out what you put in) Reasons for choosing MicroSale Price, dealer network, elegance of the interface, SaaS and purchase model Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Recruiter Food & Beverages ### "Great POS! " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 31, 2019 Pros I have used this back in college days when I'm still working while studying. This is the software our restaurant is using to take our customers order and to process their bills. Well, it's very easy to learn how to use. You can customize the menu. This is beneficial on our case since our restaurant is changing the menu daily and sometimes weekly. Cons I think they can do better with the graphics and display. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mallory M. Manager Restaurants ### "Worked with this system for years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 28, 2018 Been using this system for years. This was the first POS system we used when we went away from button cash registers. Pros You can customize the data screens to make it the system easy and efficient for your staff. Cons Some of the programing in the back office is difficult. I feel like there should be easier ways to program items and search reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Heather C. Manager Restaurants ### "Easy but with Faults.. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 20, 2018 Pros This is a great system if you are new to POS and are looking for something easy to learn and inexpensive in comparison. Cons The customization with this system is not very wide. Certain features are standard and you can not reprogram or position them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Erik S. CFO Restaurants ### "MicroSale" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 11, 2018 Overall the experience has been ok. It comes down to the basics, you get what you pay for. Pros The most I liked is the support is always willing to try to help as much as possible even when they have no idea what they are talking about or if they have no idea how to solve the problem I can tell they try really hard anyway. Cons I do not like the fact that after many phone calls and emails regarding our pos, our issues are still not solved. The daily close feature always errors. Also the credit card tips are not able to be applied for some reason, it says "tip not found." So anyway there are many bugs that need to be fixed before anything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB John B. President Restaurants ### "After 3 years of product" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 6, 2018 Very difficult! Cannot reach anyone from customer service easily. Not available on Weekends and only available on East Cost Time. After 1:p.m. on PST no body is available for certain. We have always had issues of receipts printing incorrectly (ex. customer paid with CC, and the total at the bottom of the receipt say $0 balance cash.) We always wanted 1 receipt for the customer only, yet we get 3! The problem is that they always blame net e pay or our bank, they do not take responsibility for their programming. I really feel that as soon as we get our money worth and we have used up the system as best as we can, we will probably look elsewhere in the next few years. Too bad, there is potential but the program is too big to have so many limits on small requests we have asked for. Pros That after it sends the order it does not allow the cashier to go back and make changes; this helps to avoid theft. Cons Too difficult to make menu changes; especially in sub category sections. Very sensitive when making a change, a lot of bugs. Too many options, not user friendly from the Manager menu. Very buggy with CC chip reader, at times not compliant with the banks systems and with Microsoft 10 Pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG mike g. Owner ### "switched for the support, what a mistake" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 17, 2018 Pros i can't think of one positive this to say, nothing but problems every day, i have lost so much money because of issues with not being able to close checks and having to let customers leave without paying because the help desk wouldn't answer the phone to fix the issues Cons we have issues on a daily basis , no one that works at the help desk has any idea EVER how so fix them, i have been on hold for 25 minutes as I'm writing this at 3am wanting to go home and unable to run end of day Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Tavern Keeper ### "Fails to function on important features" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 11, 2018 I lost a lot of money because of Microsale Pros easier to use than most other POS Systems I think, but there are enough problems that I cannot recommend it Cons Important features, including the reason I purchased MicroSale fail to function. There is a feature called "Text Overlay" that turns itself off after a couple days, a tech has to turn it back on. But it keeps turning itself off and it has been going on for years and I have given up. That means the money down the toilet for a fancy DVR that supports Text Overlay. The support company blames Microsale (not the new DVR that supports Text overlay) and they have never fixed the problem that has been going on for years. There are other buggy problems as well, including Microsale dropping Credit Card transactions after they are completed without leaving any error message., there is no error or warning message, and the Credit Card Transaction does not batch, and my business does not get funded. This was finally discovered by the Merchant Company since Microsale did not flag the long term problem. These are not short term problems, they are long term or permanent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2018 Hi there, we are sorry to hear about the dissatisfaction. For DVR functionality, MicroSale creates a simple text export and sends the data to the DVR. As long as your workstations are on, the text overlay will send to the DVR. As far as dropping charges, is the internet on while running cards? It sounds like perhaps you had some offline charges using cards that did not have enough funds. I'd like to connect with you to work out these issues. Since this review is anonymous, I do not have your info. Please reach out to megan@microsale.net or 813-681-1875x509. We will get you taken care of ASAP. [View all Reviews](https://www.capterra.com/p/160375/MicroSale/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)