CIC Total Manager

CIC Total Manager

3 / 5 4 reviews

Who Uses This Software?

Multifamily housing, commercial property management, income property management, fee property management, mixed use property management. The software is ideal for an almost paperless solution.


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    $1 per unit, per month, with a minimum of billable 200 units. Free Trial
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CIC Total Manager
  • www.cictotal.com/
  • Founded 1986
  • United States

About CIC Total Manager

Grow Your Rental Business By Using The Best Online Property Management Software - Automate Site Tasks - Fully Integrated Tenant Screening & Online Rent Collections - Tenant Portal - Owner Portal - Manage Work Orders - Automatically Advertise and Syndicate Listings Across 20+ Top sites to Drive Renters to Your Units. Versatile software can be used for multifamily or commercial management. 2 week free trial period plus US based tech support.


CIC Total Manager Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

CIC Total Manager Reviews Recently Reviewed!


Excellent quality of product and amazing personal customer service

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Carlos is amazing . This company really cares about their customers success

Pros: The ease of use of the product . The ability to manage everything in one software . Carlos has given me as much personal attention as I have needed in order to get comfortable with the program

Cons: Can't seem to find any. I have tried a lot of other programs and not one of them have given me what I needed

Very complicated software

May 08, 2018
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The price of the software is reasonable and has a lot of pontential but they do need make adjustments to the way you pull up reports.

Cons: The software itself is not very easy to use. Requires multiple entries for one item and not commercial friendly at all.

Easy to Use and Inexpensive

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thank you Chad, Giovanni, Will, Sabrina and Kathy and everyone who works with you all to make everything amazing!

Pros: The support team!!! The product is new and has improved immensely since we first started using them all thanks to the support team and their eagerness to make our experience the best.

Cons: No true prospect management integration yet. I have been informed this is a work in progress. Thank you!

Frustrating software

Sep 15, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: This software needs to be simplified, and much more development needs to go into the product before they roll it out to customers.

Pros: The customer support and team backing this product is phenomenal. They reply quickly, fix software glitches, and add your ideas into development.

Cons: The software is very lackluster and involves too many steps to input information. I was constantly met with error codes if information wasn't entered a certain way, and the website didn't offer simple features that are necessary. For example: If you are managing an apartment with 2 residents, both residents couldn't log into a resident portal to make a payment...and if the 2nd person logged in, it would cancel the 1st resident's account registration making them both start from square 1 and ultimately be uninterested in using the site.