Who Uses This Software?

Salesmsg is a great product to help sales teams, customer support teams, and customer experience teams have meaningful conversations with their clients, customers, and prospects.


Average Ratings

13 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
    See pricing details
  • Pricing Details
    Just $10/seat
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Salesmsg
  • www.salesmessage.com/
  • Founded 2017
  • United States

About Salesmsg

Salesmsg is a two-way SMS and MMS business texting software that makes it easy to have real-time text message conversations at scale. Fully integrated with HubSpot, Infusionsoft, ActiveCampaign, Pipedrive, Marketo, and Zapier.


Salesmsg Features

  • Contact Management
  • Mass Texting
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Salesmsg Reviews Recently Reviewed!


Capterra loader

Salesmsg Is Amazing

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this software to contact all of our clients and it works well. We are working on integrating it more fully with our current software.

Cons: It does not fully integrate with Outlook. Also, I would like SalesMessage to use our current business number to send messages. This feature does not work for us currently.

Overall: Getting responses from customers immediately is fantastic.

Vendor Response

by Salesmsg on October 11, 2018

Thanks for the great feedback Sabrina! We do allow you to use your existing landline phone number with Salesmsg. We'll reach out and share with you how to set that up.

GREAT software with endless opportunities and amazing customer service to go along with it!

May 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is VERY easy to use, but that isn't even the best part. The BEST is the workflow and webhook integration that allows us to automate messages from our CRM so that we can engage with our contact leads almost IMMEDIATELY! We have seen an amazing response from our leads and can contribute multiple sales to the use of this software. HIGHLY recommend if you want to increase conversions by opening up another method of communication with your leads.

Cons: As an early beta user, there were some bugs and issues at first, but Salesmsg communicated well and their support team was VERY quick to rollout updates and fixes. Still waiting for a couple more features but confident they will arrive soon!

Overall: Better communication with leads and increased conversions!

Vendor Response

by Salesmsg on May 03, 2017

Thanks David! Excited to see it scale for you guys!

Capterra loader

Superb Text message Platform, a new channel for reaching your customers and getting results

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great product and innovative team, the ease of use and expanding functionality of the product.

Cons: Can't find anything that I didn't like, the platform is easy to use and the interface is easy to understand.

Overall: I've worked with Salesmsg (Sales Message) for awhile and am part of the team building out the product, so I want to make that clear before you read my review. I've found that the two way text messaging platform is easy to use and would recommend this to any business looking more than a sales text messaging service. This platform is great for sales, marketing, customer support and internal team use. It really has applications for almost any business need where you're trying to reach customers. Text messaging gets such a higher response rate than any other channel (much higher than email) it would be a great option for any small to enterprise level business looking to dive into a text message based solution to reach their customers.

Great Value for Robust Texting Tool

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I love most is how Salesmessage integrates and syncs with Infusionsoft and stores our messages in their contract record!

Cons: Its a little slow when moving from one person to the next and going thru many replies.

Great HIPAA compliant text system

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy, patients love getting texted rather than calls or email

Cons: nothing really - it has been easy for even the least tech savvy in the office

Overall: excellent

Great Program

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration with our CRM captures all text conversations

Cons: Waiting for some additional features to be available such as the ability to see all text messages company-wide in one spot

Overall: They have been great to work with - from initial setup to customization.

Vendor Response

by Salesmsg on October 29, 2018

Thanks Sarah! Been great working with you and your team.

Capterra loader

Great customer service and easy to use!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it works with our CRM system and our VOIP phone numbers. So I can track all activities that my sales team is doing and it's easier for them to track their activities. I can't imagine trying to track individual text messages back and forth with prospects on our CRM without it.

Cons: We are still getting use to it so I don't have any complaints yet. I would say if there was a way for us to click in our CRM prospect file to open up SalesMsg directly, that would be a game changer!

Overall: They have been great about communication and helping us get everything up and running! Portia rocks!

Vendor Response

by Salesmsg on October 18, 2018

Thanks for the 5 star review and we're glad to help!

Life Savor

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use AND all of the integration bells and whistles with Infusionsoft. This makes my life so easy!

Cons: I find the schedule later feature a bit confusing. I'm always thrown by having to select today, tomorrow, etc. I end up programming a date anyway, but I'm nervous it won't go on time.

Overall: Super easy to set up, tech support is great, and it's by far the easiest integration we've completed (and we integrate A LOT). Texting is the way to close our customer base, so we need something quick and easy...I absolutely love this service!

Vendor Response

by Salesmsg on October 11, 2018

Thanks for the feedback Sara! We're excited that it's working so well for you.

Exactly what we needed

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simplicity. It's super easy to navigate around. The software itself is very responsive and fast to work with.

Cons: It would be nice to have the ability to push enter and a text will send. Wish the scheduling integrated with ScheduleOnce. It would be nice to have 1 click template responses for messages.

Overall: Speed to communicate with prospects.

Vendor Response

by Salesmsg on July 26, 2018

Thanks Ben. You can press Enter to send the text. Just edit the settings on the chat.

Capterra loader

SalesMsg solved our event needs

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and direct, we use SalesMsg to communicate with our event attendees and capture much needed contact information. It works wonderfully!

Cons: Multi user access would be a good feature for teams.

Vendor Response

by Salesmsg on October 29, 2018

Thanks Joe!

Capterra loader

Salesmsg Review

Oct 30, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to integrate with Hubspot & get off the ground.

Cons: not a whole lot of customizations offered.

I have profited from using SalesMessage.

May 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: The ability to reach out to a lot of clients by text and carry on text conversations with ease. It does what it says.

Cons: Would love to have a killer mobile app interface for ios. The desktop interface is fine and is improving but an ios app would help.

Vendor Response

by Salesmsg on May 05, 2017

Thanks John. Good news is that we're working on the mobile app as I type this. :)

Very Easy

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Both, the service and product are both great.

Cons: Everything was good. I don't have anything negative to say.

Vendor Response

by Salesmsg on October 18, 2018

Thanks for the 5 star review John!