# Page 2 | Salesmsg Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Salesmsg the right SMS Marketing solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160386/Salesmsg/reviews --- Salesmsg 4.6 (75) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Salesmsg ## Showing most helpful reviews Showing 26-50 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JO Jennifer O. Open Campus manager Education Management Used the software for: 2+ years ### "Great product for safe, effective messaging " May 31, 2022 5.0 Overall very thankful for the product and ease of use. Critical for recording data for interactions etc. also, appreciate the integration with our CRM we use with Hubspot. Pros The safety features it provides and ease of use for one to one messaging. Cons Creating groups in broadcasts. It could use some work on making this easier for larger groups. Tagging each contact to crate the group is difficult. Review Source LK Laurie K. Sr. Recruiter Automotive Used the software for: 1-2 years ### "Salesmsg Review" April 10, 2024 4.0 We have three individual phone numbers on our account and I don't know if that complicates the experience but one should be able to click on a contact and type your message. Pros We were desperately in need of a texting communication system for recruitment. Salesmsg was selected for its ability to do mass texting. Cons Not the most user friendly. If you search a contact name and you havent already sent them a message, it Review Source AD Arnab D. Software Researchers Electrical/Electronic Manufacturing Used the software for: 2+ years ### ""Salesmsg: A Comprehensive Review of a Powerful Sales Automation Tool"" February 22, 2023 5.0 Salesmsg is an intuitive and user-friendly messaging platform designed to help businesses engage with their customers more effectively. With an easy-to-use dashboard, Salesmsg makes it simple to create automated messages, schedule outbound emails, and track performance. The platform also offers powerful analytics, allowing users to analyze customer behaviors, optimize their campaigns and boost sales. Pros Salesmsg is an incredibly useful and intuitive software that makes it easy to stay connected with customers and colleagues. The features that stood out to me the most were the ability to automate messages, create customer segments for personalized messages, and the ability to access the same database across multiple devices. Automation made it easier to send out personalized messages to different customer segments, saving me time and effort. Cons One of the things that I disliked most about Salesmsg software was its lack of customization options. There was virtually no way to tweak the default settings to meet my individual needs. Everything had to be done within the confines of what was provided out of the box. Review Source GS Gregg S. Solutions Coach Restaurants Used the software for: 2+ years ### "I use Salesmsg daily" May 16, 2022 5.0 Very helpful in reminding people of meetings they have scheduled with me. I also enjoy that Salesmsg links to our CRM so that texts are linked to contact records. Pros The number of 'no show' appointments has drastically reduced as more people avoid email but cannot resist seeing texts on their smartphones. Cons I haven't found a missing feature in my daily use of the system. Review Source RL Rebecca L. Owner/Operator and Teacher E-Learning Used the software for: Less than 6 months ### "Perfect for What I Use it for" October 26, 2023 4.0 Pros I offer my Math/Physics students text support between sessions. They LOVE that I do this, as it helps them if they have a crucial assignment due, or are studying for a test and 'get stuck'. Having a separate number from my personal line maintains my privacy, and I can easier set my hours for notifications. I also love that I can use it from my computer, not just my phone! Cons I REALLY would love to be able to send pdfs from my phone, not just from the computer. Please add that feature! Review Source Response from Salesmsg November 2, 2023 Good news! You can add attachments via texting with Salesmsg. Just upload the PDF and attach it to your text message. Grateful, you're loving Salesmsg :) SH Sherry H. Assistant Director Education Management Used the software for: 1-2 years ### "Great Product and Helpful People" March 22, 2022 5.0 Pros This easily integrated into HubSpot and when problems arise or I have questions, I receive prompt assistance. They have worked diligently on my behalf to resolve issues and assist me in understanding the best practices. Cons I wish the analytics were more robust and that opt-in/opt-out data was more representative of who actually opts in instead of just an expression of those who didn't opt-out. Reason for choosing Salesmsg HubSpot Integratoin seemed easy and the staff offered support and tutorials to get started. Review Source RM Ryan M. Owner Building Materials Used the software for: Less than 6 months ### "Next In Stone, LLC" September 7, 2021 5.0 I give you a 10 for a good product, great customer service, and it is very easy to use. Pros The most important features used for our company is the ability to link it to our land line that we have had forever, the ability to upload our proofs which we send out to our customers to be approved, and being able to see that the customer has seen our message. Cons I wish you had a cheaper package for a small business user. Review Source RR Robert R. Owner Alternative Dispute Resolution Used the software for: 1-2 years ### "Great service very Innovatove " August 12, 2023 5.0 Pros Ability to use custom API’s with application. Cons Nothing to choose I like everything this is great Review Source JG Joey G. Marketing Engineer Marketing and Advertising Used the software for: 1-2 years ### "Very good SMS Marketing Tool" November 11, 2021 5.0 Very good tool (I know of no better one) for marketing via SMS. Pros Great user interface for managing SMS with an entire contact database. I have seen NO tool even close to how good this looks. Automations, integrations with Zapier + ActiveCampaign, make this tool insanely powerful! Cons Missing a few small features, but they keep adding them monthly. Alternatives considered [Sakari](https://www.capterra.com/p/176870/Sakari/) Reason for choosing Salesmsg UI, features list. Review Source Response from Salesmsg November 15, 2021 Thanks Joey! Really appreciate the 5 star review! MT Melissa T. COO Music Used the software for: 6-12 months ### "Salesmsg review" June 6, 2022 5.0 Works great. Great customer service too. Pros This product has made my life so much easier! We now can easily schedule our prospective students for appointment times to speak with us. This being automated has saved us a lot of time. Also, I like being able to keep my business separate from my personal accounts so I'm not always bothered. Cons It would be nice if I could create a custom voicemail just for this service so it doesn't have to transfer to my personal phone. Also, it would be nice if it had a few more native integrations so I don't have to rely on also paying for Zapier. Review Source Response from Salesmsg June 7, 2022 Thanks Melissa! Good news is you can create your own custom voicemail with Salesmsg. Head to Settings > Inbox > Settings and create your voicemail! VR Verified Reviewer Learning Partner E-Learning Used the software for: 6-12 months ### "Great software! " May 31, 2022 5.0 Pros The ease of use is amazing. It is as simple as texting, and clients don't know the difference. Cons There have been a few times that the software has been down, and this can be inconvenient. Review Source AB Adam B. Sales Consumer Goods Used the software for: 2+ years ### "My day using Salesmsg " March 11, 2021 4.0 Sending messages is quick and easy. I can usually send messages while doing other things at the same time. It has enabled me to become even more efficient in my daily routine. Pros It is relatively easy to use. I message 20-50 different clients per day, and Salesmsg makes it easy to do so. I like that I can save numerous canned messages so that I do not have to retype the same message over and over. I can typically send a message out while leaving a voice message because it is so simple to do so. Cons I do not have many cons about it. The only thing I would say is that sometimes when I search for a contact in the search bar, nothing comes up at first. I will have to search with a different piece of contact information to find them. Review Source JB Jason B. Owner Construction Used the software for: 2+ years ### "Great software, great support" June 6, 2022 5.0 Pros We like everything about Salesmsg, their customer support has been very prompt and pleasant as well. Cons Wish we could change the times for the scheduled messages Review Source VP Valentina P. Coordinador Operaciones Wholesale Used the software for: 6-12 months ### "Sirve de mucho para el marketing" July 18, 2023 5.0 Pros Me gusto porque la base de datos para los contactos es muy completa. Cons Por el momento no tengo objecion alguna ya que me ha funcionado muy bien. Review Source KN Kathy N. Senior Account Manager Financial Services Used the software for: 1-2 years ### "Easy to Use" November 18, 2021 5.0 It's far easier for me to text if they are busy at work themselves, it's less intrusive than a phone call. Pros I use salesmsg for texting back and forth with our clients. It's gives me their contact info at a glance, and is easy to use. Cons Very rarely there is a bit of a lag, and I'll get a response later, but it happens very rarely. Review Source WW William W. owner Legal Services Used the software for: 2+ years ### "Easy Contact" June 13, 2022 5.0 They just do what they say they are going to do with no hassle! Pros It makes it incredibly easy to stay in contact with clients. Cons Nothing really boconcerns me about the product. Review Source JD Jonathan D. Senior Admissions Advisor Real Estate Used the software for: Less than 6 months ### "Salesmsg Integrates Well - Business Text-Messaging Made Simple" July 8, 2022 5.0 Allows me to not have my personal cell # floating out there, when I can use my SalesMsg #. Pros Seamlessly integrates into HubSpot so I can use the app on my phone when I'm on the go, or use it right inside HS when at my desk and don't have to download other apps or open more browser tabs to communicate with prospects and clients. Cons Sometimes there is a lag between when I click on the number I want to text and when I'm able to begin composing a message. Happens rarely, but enough that it's annoying. Review Source NKM Nana Kwame M. Teaching Assistant Education Management Used the software for: Less than 6 months ### "Improve your customer relationship with Salesmsg" March 18, 2023 4.0 It is a great communication tool but I think they should scale to other countries especially for businesses that are available internationally Pros It is an efficient way to manage customer communications this is because of the automated and scheduled messaging Cons The URL tracking feature is not accurate sometimes. I've received wrong information that did not show when our clients clicked on the link in the text messages. Review Source SD Stephanie D. Digital Marketing Specialist Higher Education Used the software for: 1-2 years ### "Great tool, needs more options & features" March 24, 2022 5.0 Good customer service, easy to use. Pros Salesmsg allows customized messages & integration with Hubspot so lead organization stays consistent across platforms. Cons Would like to see more package options at a wider variety of price points. Could also use more/better analytics & reporting tools. Reason for choosing Salesmsg Hubspot Integration Review Source PR Paden R. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "I appreciate the service you all provide" September 17, 2021 4.0 Pros App integration into our online schedule and our ROI calculator Pipe Drive Cons message rebounds/rejections. error sending. Review Source DS David S. Owner Financial Services Used the software for: 1-2 years ### "Great Communication Tool" March 11, 2021 4.0 Overall the software works pretty well, a few glitches once in a while with the auto sends not sending but customer service is always great and assists in fixing any issues. Pros I love that this software integrates with PipeDrive and it keeps out teams texting all in one place as well as in our CRM. Cons I wish it had better integration with PipeDrive where I could sent texts right from there. Review Source Response from Salesmsg March 19, 2021 Thanks for the feedback David! We have some new updates coming to the Pipedrive integration and Chrome extension that will allow you to text from Pipedrive! VR Verified Reviewer Community Development Representative Wine and Spirits Used the software for: Less than 6 months ### "Great Product, Outstanding Service" September 2, 2021 5.0 Outstanding! Love that it increases my productivity and efficiency in connecting with clients. Pros Easy to use, easy to setup canned messages Cons Nothing that can be addressed by Salesmsg Review Source AE Abby E. Coach Higher Education Used the software for: 6-12 months ### "Time saving " March 31, 2022 5.0 \-Customer service is fantastic (turn-around time for questions is impressive, as well) -The monthly tips are short, sweet, and incredibly helpful adds each month -Appreciate all the time (and memory) the app saves me Pros \-Ease of use -Easy to set up -Easy to add members -Saves an incredible amount of time -Integrates with other apps Cons \-Would love for it to integrate with FrontRush (recruiting software for athletic recruiting), however, realize it may not be the best market for it, at this time. Review Source VR Verified Reviewer Ingeniero Construction Used the software for: 6-12 months ### "Buen programa" March 15, 2023 5.0 Pros Es muy fácil de utilizar, con una configuración sencilla. Cons A veces es un poco lenta, pero por lo general funciona bastante bien. Review Source BK Ben K. Strategic Account Executive Information Technology and Services Used the software for: 6-12 months ### "Made for modern day sales " May 7, 2020 5.0 As the main user of salesmsg I really don't have any complaints. It was easy to setup and has been easy to utilize on a daily basis Pros The integration with Hubspot is what sealed the deal for us. We needed an easy way reach our customer base and salesmsg is it! Cons I wish there were more automated workflow options/ sequence to assign to contacts, not a need but a want for the long term Reason for choosing Salesmsg To be honest, I wasn't highly involved in the search. I know our biggest selling point were the easy of use, the hubspot integration and ultimately the low cost Review Source Talk to a Capterra advisor for free and get results within 15 minutes.