# Page 3 | Salesmsg Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Salesmsg the right SMS Marketing solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160386/Salesmsg/reviews --- Salesmsg 4.6 (75) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Salesmsg ## Showing most helpful reviews Showing 51-75 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Alexander R. CEO Security and Investigations Used the software for: 6-12 months ### "It is more than just a text messaging machine....." March 31, 2022 5.0 Great guys over at Salesmsg. Pros Easy to use and great customer service for additional information needed. Cons Sometimes the APP can be slow to catch up but very rarely it is a problem. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing Salesmsg Easy of use and the price was alot cheaper. Review Source EK Emily K. Head of Medicare Coach Hospital & Health Care Used the software for: 6-12 months ### "Love this service..." July 9, 2020 5.0 It's been good. Pros I like the ability and that it works with Zappier. Support is good and has been helpful. Cons The cost of each message itself. We sent out a lot of texts, I think it would be great if we purchased X amount of messages, we could get some for "free" as a bonus. Like, there's no change for buying more. It's all the same cost. I think it would be a good incentive for us to buy more upfront. Review Source TK Thomas K. GM Marketing and Advertising Used the software for: 2+ years ### "Good for text messaging in USA" June 12, 2023 4.0 Pros Integration with HubSpot works well and is easy to setup Cons It wasn't able to send to people outside the US when we used it Review Source David B. Sales development representative Information Services Used the software for: Less than 6 months ### "A necessity for Hubspot sales" November 9, 2019 4.0 I get way more response back from customers and leads Pros Main functionality of use SMS in sales process. Integration with Hubspot it's what makes it work. Tracking in Hubspots timeline with chrome extension makes you more effective and versatile. Cons User interference, could be more pretty and 21sr century. Review Source Taylor B. Head of Sales Logistics and Supply Chain Used the software for: Less than 6 months ### "Great support team " August 10, 2021 4.0 Very good Pros good integrations with hubspot and great support team Cons took me a bit of time to get the hang of it Review Source DL David L. Operations Manager Retail Used the software for: Less than 6 months ### "GREAT software with endless opportunities and amazing customer service to go along with it!" May 3, 2017 5.0 Better communication with leads and increased conversions! Pros The interface is VERY easy to use, but that isn't even the best part. The BEST is the workflow and webhook integration that allows us to automate messages from our CRM so that we can engage with our contact leads almost IMMEDIATELY! We have seen an amazing response from our leads and can contribute multiple sales to the use of this software. HIGHLY recommend if you want to increase conversions by opening up another method of communication with your leads. Cons As an early beta user, there were some bugs and issues at first, but Salesmsg communicated well and their support team was VERY quick to rollout updates and fixes. Still waiting for a couple more features but confident they will arrive soon! Review Source Response from Salesmsg May 3, 2017 Thanks David! Excited to see it scale for you guys! Joseph R. R. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "SalesMsg solved our event needs" October 23, 2018 5.0 Pros Simple and direct, we use SalesMsg to communicate with our event attendees and capture much needed contact information. It works wonderfully! Cons Multi user access would be a good feature for teams. Review Source Response from Salesmsg October 29, 2018 Thanks Joe! KD Kris D. Co-founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product" May 31, 2019 5.0 Love their product. Highly recommended. Pros Very nicely integrated with Hubspot. We use this for seamless SMS messaging integrated with our CRM. Cons Still growing company but they are moving fast and implementing many features. Review Source JM Juan M. Regional Director Retail Used the software for: 6-12 months ### "Great Way to stay in contact with customers " May 6, 2021 5.0 My customers can contact me in the media they love to use ... TEXT Pros EASY to use reply in the computer as you were on your phone. Practical Cons Can't think one thing Is practical, fast, easy to use Review Source Brett B. Marketing Manager Real Estate Used the software for: 6-12 months ### "Makes Reaching Your Audience Super Easy" March 6, 2021 5.0 Pros This software helps you get to your audience with ease. Cons There hasn't really been something so far that I haven't liked about it. Review Source Olivia C. Lifecycle Marketing Manager Real Estate Used the software for: Less than 6 months ### "Salesmsg Review" October 30, 2018 3.0 Pros easy to integrate with Hubspot & get off the ground. Cons not a whole lot of customizations offered. Review Source SC Sarah C. Customer Support Mgr Automotive Used the software for: 6-12 months ### "Great Program" October 23, 2018 5.0 They have been great to work with - from initial setup to customization. Pros The integration with our CRM captures all text conversations Cons Waiting for some additional features to be available such as the ability to see all text messages company-wide in one spot Review Source Response from Salesmsg October 29, 2018 Thanks Sarah! Been great working with you and your team. GC Geoffroy C. Coordinator Consumer Services Used the software for: Less than 6 months ### "You should chose something else" March 1, 2022 1.0 very poor service, after subscribing to see the look of the panel I never used and never logged in ever after, I forgot to remove my credit card. When I contacted them 2 weeks later. 'Oh no sorry we can't do anything'. Showing the kind of support they offer. Pros The 14 days trial, easy to signup, easy to put your credit card in Cons The customer service is terrible, they dont listen to their customer. I can't imagine how bad they should be if we had stayed with them. Review Source SA Sara A. Director of Customer Service and Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Life Savor" October 2, 2018 5.0 Super easy to set up, tech support is great, and it's by far the easiest integration we've completed (and we integrate A LOT). Texting is the way to close our customer base, so we need something quick and easy...I absolutely love this service! Pros Ease of use AND all of the integration bells and whistles with Infusionsoft. This makes my life so easy! Cons I find the schedule later feature a bit confusing. I'm always thrown by having to select today, tomorrow, etc. I end up programming a date anyway, but I'm nervous it won't go on time. Review Source Response from Salesmsg October 11, 2018 Thanks for the feedback Sara! We're excited that it's working so well for you. Cynthia G. Office manager Construction Used the software for: I used a free trial ### "Promises to do things but...." January 28, 2019 2.0 Promises made, didn’t see how they could possibly do what they said. Pros The thought of this system being able to do an integration with our CRM and then the capabilities after Cons Unfortunately, it’s not that user friendly. I could set it up fine but for our “typical” user, I would have to give access to areas of our CRM that we’re not comfortable doing. Review Source RS Rebecca S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Powerful, Easy to Use and Awesome Customer Service" January 20, 2020 5.0 The whole concept is one I am a huge fan of and used by marketing professionals like GaryVee and Greg Rollett. Its an awesome way to offer a personal touch and expand your availability to potential customers that can easily be managed by you from the start and later as you grow by virtual assistants. Pros Easy to set up...within 10 minutes with excellent onboarding process. The SalesMsg team, a real person btw, reached out to me first to ask if I needed help. Loved that. Cons It takes a while to update the places in your business where the texting capabilities will be offered. I wish the free trial was 1 month so there is more time to update my website, put into email , FB, Youtube headers, etc. and then have time to see result. Review Source CK Cristi K. CoolSculpting Technician Consumer Services Used the software for: Less than 6 months ### "Easy to Use!" November 7, 2019 5.0 Pros The software is self-explanatory and easy to use. It is an easy and fast way to communicate with clients. I love the fact that I can use my laptop to text - it's so much easier than using a phone to send a text! Cons The software does exactly what I need it to do, so I really can't think of any cons. Review Source LH Leo H. Inside Sales Representative Construction Used the software for: Less than 6 months ### "Excellent" November 7, 2019 5.0 I can contact customers much quicker and ensure they get there estimates. Pros The ease of use is fantastic. I like how it syncs with my CRM (PIPEDRIVE) Cons How I can not send group texts. It would be much easier if I could select or text several people at once. Review Source DO Duaine O. President Insurance Used the software for: Less than 6 months ### "Salesmsg Review" February 4, 2022 4.0 Pros Texting to my client base and ease of use. Cons Steep learning curve. No way to speak to help desk on the phone unless you upgrade. Review Source BC Ben C. Sales Development Rep Used the software for: Less than 6 months ### "Exactly what we needed" July 25, 2018 5.0 Speed to communicate with prospects. Pros Simplicity. It's super easy to navigate around. The software itself is very responsive and fast to work with. Cons It would be nice to have the ability to push enter and a text will send. Wish the scheduling integrated with ScheduleOnce. It would be nice to have 1 click template responses for messages. Review Source Response from Salesmsg July 26, 2018 Thanks Ben. You can press Enter to send the text. Just edit the settings on the chat. JL Jessica L. Founder Health, Wellness and Fitness Used the software for: I used a free trial ### "Simple and Awesome" November 15, 2018 5.0 Pros Easy to use interface that allows you to converse with someone over text and schedule future messages - all available to view in one screen! Cons Can't send one text to multiple people with merge tags Review Source LS Liz S. Program Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lag Time" November 15, 2018 4.0 Pros Makes communication much easier, automations are great Cons It runs kind of slowly on all my devices, including the computer. Review Source SB Shelia B. Director of Client Relations Financial Services Used the software for: Less than 6 months ### "Super!" October 14, 2021 5.0 Very good experience, y'all are open to help. Pros Easy texting to clients. Quickly can add contacts. Cons Love using this to text our clients, beats using my personal cell. Review Source JB John B. Director Used the software for: Less than 6 months ### "I have profited from using SalesMessage." May 4, 2017 4.0 Pros The ability to reach out to a lot of clients by text and carry on text conversations with ease. It does what it says. Cons Would love to have a killer mobile app interface for ios. The desktop interface is fine and is improving but an ios app would help. Review Source Response from Salesmsg May 5, 2017 Thanks John. Good news is that we're working on the mobile app as I type this. :) JI John I. Pres Financial Services Used the software for: Less than 6 months ### "Very Easy" October 16, 2018 5.0 Pros Both, the service and product are both great. Cons Everything was good. I don't have anything negative to say. Review Source Response from Salesmsg October 18, 2018 Thanks for the 5 star review John! Talk to a Capterra advisor for free and get results within 15 minutes.