---
title: "Litify Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Litify Software - reviews, pricing plans, popular comparisons to other Law Practice Management products and more."
source_url: "https://www.capterra.com/p/160393/Litify/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Litify Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Litify

## What is Litify?

Litify’s powerful practice management solution helps law firms drive growth to their bottom line with an all-in-one platform that standardizes, measures, and improves their legal operations. Our industry-leading platform combines secure cloud-based technology, configurable and automated workflows, and a powerful business analytics engine to deliver a solution that evolves with your business. Feature capabilities include matter and intake management, document generation, timekeeping and billing, calendar and email sync, conflict check, real-time dashboards and analytics, mobile and much more. Recognized as the Practice Management Solution Provider of the Year by LegalTech Breakthrough (two years in a row!)

## What is Litify used for?

[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 139 user reviews

Reviews sentiment

Positive

84%

Neutral

9%

Negative

6%

Starting price

$150

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Law Practice Management / 2026
-   Legal Case Management / 2026
-   Legal Billing / 2025
-   Legal Document Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Litify?[Manage this product listing](https://www.g2.com/products/litify/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Litify

4.4 (139)

VS.

[4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting Price

$150

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (139)

Ease Of Use

4.6 (551)

Value For Money

4.1 (131)

Value For Money

4.5 (490)

Customer Service

4.3 (134)

Customer Service

4.7 (535)

## Litify alternatives

[4.4 (301)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (529)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (77)](https://www.capterra.com/p/165422/CloudLex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[LEAP](https://www.capterra.com/p/147413/LEAP/)

[4.2 (551)](https://www.capterra.com/p/147413/LEAP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147413/LEAP/)

[View all alternatives](https://www.capterra.com/p/160393/Litify/alternatives/)

## FAQs about Litify

Overview

### What problems does Litify solve?

Litify solves fragmented legal case management by centralizing client records, documents, tasks, communications, and case-stage activity in one workspace. Automation reduces repetitive intake, document, and follow-up work, while customizable reports and dashboards provide case and operational visibility. Plaintiff firms, case managers, intake specialists, attorneys, administrators, and leadership teams benefit most.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from Litify?

Litify is most used by paralegals, legal assistants, attorneys, and case managers handling matter intake, document management, deadlines, and client communications. Operations and office managers use it to standardize workflows and monitor caseloads, while records retrieval coordinators, medical staff, and firm leaders track records, case progress, and operational performance.

Answer based on 139 reviews

Overview

### What company size and industries is Litify built for?

Litify is designed for larger law firms and in-house teams with 10+ employees handling high-volume casework, primarily in Law Practice (51%) and Legal Services (36%). Reviewer data also shows adoption among small businesses (73%), alongside midsize businesses (17%) and enterprises (10%), indicating fit across firm sizes.

Answer based on 139 reviews

Features and Usability

### What are the key features of Litify?

Litify includes document management with folders and search, task management for assigning work and tracking due dates, and case notes that keep matter information in one place. Its legal case management supports customizable workflows and automation, while client management centralizes case statuses and client communications.

Answer based on 24 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Litify starts at $150 per user per month for both the Practice Management and Enterprise Legal Management plans. Practice Management includes CRM, calendar integration, intake management, and a full sandbox; Enterprise adds legal holds and unlimited reports and dashboards. Reviewers describe it as expensive, especially because it is built on Salesforce.

Answer based on 2 reviews

Integrations

### Which third-party tools and platforms does Litify integrate with?

Litify integrates with Microsoft Outlook, including email posting, calendar synchronization, reminders, and billing workflows cited by reviewers. Its catalog also includes DocuSign, Dropbox, NetDocuments, QuickBooks Online, LawPay, NetSuite, and Five9, covering document management, accounting, payments, and communications among more than 19 available integrations.

Answer based on 24 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Litify?

Litify offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers find everyday casework and intake tasks easy for nontechnical staff to learn, especially those familiar with Salesforce. However, new Salesforce users, administrators, and report builders often need more time and structured training because configuration and reporting can be complex.

Answer based on 32 reviews

Getting Started and Support

### What customer support options does Litify offer, and how do users rate the experience?

Litify offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support staff as helpful and quick to respond, particularly during onboarding and issue resolution. Some users report inadequate help for complex migration or configuration problems, with concerns about costly additional services.

Answer based on 44 reviews

User interface

### How easy is Litify to use and navigate?

Litify offers an organized legal case-management interface that many teams learn quickly, with accessible matter records, files, and workflow tools. However, its Salesforce-based screens, crowded layouts, exact-match search, and multi-step navigation can feel difficult for new users and administrators managing advanced customization.

Answer based on 32 reviews

## See trending topics mentioning Litify

[What is the best document management software for small law firms that need client files, emails, and drafts organized by matter?](https://www.capterra.com/document-management-software/trending-topics/what-is-the-best-document-management-software-for-small-law-firms-that-need-client-files/)

Last updated on October 26, 2026

### What is the best document management software for small law firms that need client files, emails, and drafts organized by matter?

Answered by

Capterra Research Analyst Team

[Which law practice management software suits a growing firm in the 51 to 200 employee range that has outgrown small-firm tools?](https://www.capterra.com/law-practice-management-software/trending-topics/which-law-practice-management-software-suits-a-growing-firm-in-the-51-to-200-employee/)

Last updated on October 26, 2026

### Which law practice management software suits a growing firm in the 51 to 200 employee range that has outgrown small-firm tools?

Answered by

Capterra Research Analyst Team

[Which law practice management software lets a firm build case-stage workflows and automatic task lists instead of tracking each step by hand?](https://www.capterra.com/law-practice-management-software/trending-topics/which-law-practice-management-software-lets-a-firm-build-case-stage-workflows-and/)

Last updated on October 26, 2026

### Which law practice management software lets a firm build case-stage workflows and automatic task lists instead of tracking each step by hand?

Answered by

Capterra Research Analyst Team

[What is the best legal case management software for small personal injury firms that need to track statutes, deadlines, and client follow-ups across a heavy caseload?](https://www.capterra.com/legal-case-management-software/trending-topics/what-is-the-best-legal-case-management-software-for-small-personal-injury-firms-that-need/)

Last updated on October 23, 2026

### What is the best legal case management software for small personal injury firms that need to track statutes, deadlines, and client follow-ups across a heavy caseload?

Answered by

Capterra Research Analyst Team

## Who uses Litify?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,623 Law Practice Management reviews

Capterra data shows that buyers of Law Practice Management software rank the following features as their top priorities:

-   **Legal Case Management** (**68%** of reviewers rated this feature as critical)
-   **Billing & Invoicing** (**69%**)
-   **Document Management** (**50%**)

Litify supports all three of the features reviewers rate most highly: **Legal Case Management**, **Billing & Invoicing**, and **Document Management**. Together, these capabilities help businesses keep case work organized, manage client billing accurately, and maintain important files in one place, allowing teams to handle legal matters more efficiently from intake through resolution.

Legal Case Management

4.1 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Systematic approach to handling legal cases, matters, or projects within a law firm or legal department

Billing & Invoicing

3.9 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Document Management

4.2 (61)

96.72% of 61 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Time Tracking

4.0 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Task Management

4.1 (58)

87.93% of 58 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Case Notes

4.3 (53)

96.23% of 53 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Litify 87 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Conflict Management: Search and check for conflicts of interest or statutes of limitations
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Docket Management: Manage and maintain a detailed record of information and updates associated with each court case
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Lawyers: Software is specifically designed to address the needs of professionals in the law industry
- For Legal Professionals: Specifically designed to address the needs of law firms and legal departments
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department
- Matter Management: Manage and track all matters, contracts, and documents across the day-to-day legal lifecycle.
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Payment Processing: Accept, record, and reconcile financial transactions
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- QuickBooks Integration: Integrates with QuickBooks
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Staff Calendar: Track staff hours through a calendar view
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Time Tracking by Project: Track time worked per project
- Timesheet Management: Track the amount of time spent on a job or task
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (139)

4.3

Based on 139 reviews

## Pricing

Value for money

4.1 (131)

[View pricing plan details](https://www.capterra.com/p/160393/Litify/pricing/)

Litify Practice Management

$150.00

Per User,Per Month

It includes:

-   Intake Management
-   Task Management
-   Microsoft Outlook Integration
-   Calendar Integration
-   Full Sandbox
-   Live Customer Support
-   Online Resources & Community
-   Role-Based Training

Litify Enterprise Legal Management

$150.00

Per User,Per Month

It includes:

-   Litify Platform
-   CRM
-   Matter Management
-   Legal Holds
-   Unlimited Reports & Dashboards
-   Mobile App
-   Platform Configuration Services
-   Data Migration Services

Value for money

4.1 (131)

4.1

Based on 131 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

Five9](https://www.capterra.com/p/132405/Five9/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (134)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (134)

4.3

Based on 134 reviews

## User reviews

Overall rating

4.4

Based on 139 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(85)

4(32)

3(13)

2(7)

1(2)

Mentioned topic

Recent reviews first, then most helpful

OM

Office Manager

Office Manager

Used the software for: 3-5 years

### "Opportunity for those willing to invest the time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2026

Overall I have enjoyed partnering with this company. They take feedback seriously and have worked to build a community of law firms that are excited to share their ideas on how to improve workflows and systems.

Pros

I like the ability to customize the product to your business needs which enables us to improve our client relationships and provide a higher quality experience for our clients. The company assigns you a CSM that regularly provides updates and ensures that you are taking advantage of what is available. Litify does regularly update their software which at times has bugs with the release but they do their best to address these bugs in a timely manner. This software is for a law firm that is willing to invest time in building a system that supports their business needs rather than making do with what is available of of the box.

Cons

Being built on Salesforce is powerful yet can be a limitation as Salesforce has too many features available. You will want to have a system admin to manage your org if you want to take the invest in this product seriously.

VS

Verification Specialist

Verification Specialist

Used the software for: 1-3 years

### "Convenient, Easy Access and Beginner Friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2026

It is convenient and easy access; it is very accessible and neat. For first time user of lithify it is beginner friendly

Pros

the search button is very useful it will route you directly on what you're needing, file sharing is very easy by using links

Cons

Some documents were uploaded at the wrong folder by AI with incorrect or not related naming convention

CM

Case Manager

Case Manager

Used the software for: Less than 1 year

### "Litify review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 24, 2025

My overall experience with Litify is okay. Its not bad and not good. Everything new needs adjusting so its not that bad.

Pros

That it is faster to fill in the blanks. I am able to move quickly filling in information. Pretty good.

Cons

What i like least about litify is that it needs to move URLs into something that can be added by file name

CM

Case Manager

Case Manager

Used the software for: 1-3 years

### "Litify Essentials "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

December 24, 2025

My experience has been mostly positive. The learning curve is fast and logical, and it makes doing my job fairly easy.

Pros

It makes organizing my client's files and current cases easy. There is a place for most of the important information to be easily filed and viewed. It also makes having a process easy to implement.

Cons

It could be more customizable for each business' and department's needs or views. Data migration could also be smoother, especially between programs.

PA

Paralegal

Paralegal

Used the software for: Less than 1 year

### "My Experience with Litify "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 24, 2025

Overall I think its a fairly manageable system that helps cases flow. I like how its very customizable and efficient.

Pros

I like the way the open cases list as they can be categorized by case stage. I think its a very customizable system with the ability efficiently practice management.

Cons

I would like Litify to improve on sub-catigorizing cases. Example: If we have a Vehicle or Personal Injury case. I would like to be able to categorize the defendant example; Geico, Liberty Mutual etc.

Oswaldo F.

Correspondence

Used the software for: Less than 1 year

### "Best working tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2025

Amazing . I just love it as I feel like the system is so easy to use they always keep it updated and easy to use

Pros

Easy to use , love that you have so meany options on how to set up your work space . Very friendly to work

Cons

The Matter plan view . Is so easy to use as it give a more simple view to find what ever you need to work

OM

Office Manager

Office Manager

Used the software for: 3-5 years

### "Litify doesn't pay attention to customer requests"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

December 23, 2025

Difficult. Litify puts too much of a burden on the User to perform updates, etc. Too much of our time is used when trying to figure out whether or not an email pertains to our individual product. Our paralegals and case managers prefer Needles, which they have used at previous firms.

Pros

Not too much. Too many clicks to get to folders, etc. Too many emails from marketing, etc. which don't pertain to us.

Cons

Stoy Law has tried for several years to remove \[sensitive content hidden\] from your email bank. Unfortunately, we still receive emails addressed to \[sensitive content hidden\].

NE

Negotiator

Negotiator

Used the software for: 1-3 years

### "Litify Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 22, 2025

Overall it's ok, it's between cool and sometimes not cool, I wish it would be easier to understand the activity timeline and the navigation within the case

Pros

Pros, I love the search column, I like the litify note tab I can create a note and chatter from that particular note. I love about this is from outlook message I have the option to post it to Litify without me need to cut and paste, also the spreadsheet for the expenses is also cool.

Cons

Cons: too many tabs open, the activity timeline is kinda confusing for me, the main chatter tab on the case is also confusing I could hardly find the note where it get posted from outlook to litify, I also don't like when I merge or created a letter the margin is not align or I can't even adjust it.

LD

Litify Development and Administration

Litify Development and Administration

Used the software for: 1-3 years

### "Great case management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2025

Would love to work in litify, it is one of the best case management tool for law firms. Can have multiple integrations.

Pros

Very easy to use, has a lot of useful Salesforce customisations which cater to all law firm needs. With docrio you can manage the documents easily.

Cons

Nothing as such. Learning curve will take time as there are alot of functionalities and automations.

CW

Case Worker

Case Worker

Used the software for: Less than 1 year

### "NANCY LIT REVIEW "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 22, 2025

Fairly good. No issues with it. I would recommend using the application to everyone that I know. I also like how you can edit any document

Pros

How easy it is to use! Super simple design and easy to navigate. I would recommend using the application to everyone that I know.

Cons

That every time i want to select a specific case it opens another tab. So i have unnecessary tabs open.

[View all Reviews](https://www.capterra.com/p/160393/Litify/reviews/)

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