# Litify Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Litify Software - reviews, pricing plans, popular comparisons to other Law Practice Management products and more.

Source: https://www.capterra.com/p/160393/Litify

---

# 

 Litify Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Litify

## What is Litify?

Litify’s powerful practice management solution helps law firms drive growth to their bottom line with an all-in-one platform that standardizes, measures, and improves their legal operations. Our industry-leading platform combines secure cloud-based technology, configurable and automated workflows, and a powerful business analytics engine to deliver a solution that evolves with your business. Feature capabilities include matter and intake management, document generation, timekeeping and billing, calendar and email sync, conflict check, real-time dashboards and analytics, mobile and much more. Recognized as the Practice Management Solution Provider of the Year by LegalTech Breakthrough (two years in a row!)

## What is Litify used for?

[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Document Management](https://www.capterra.com/document-management-software/)

Overall rating

Based on 138 user reviews

Reviews sentiment

Positive

84%

Neutral

9%

Negative

7%

Starting price

$150

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Litify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.litify.com/&name=Litify)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Litify

4.4 (138)

VS.

[4.6 (784)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$150

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (138)

Ease Of Use

4.6 (530)

Value For Money

4.1 (130)

Value For Money

4.5 (471)

Customer Service

4.3 (133)

Customer Service

4.6 (514)

## Litify alternatives

[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting price

$109.00

Per User, Per Month

Highest Rated

[4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

[4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting price

Contact vendor for pricing

[4.7 (523)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/160393/Litify/alternatives/)

## Who uses Litify?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.2 (60)

96.67% of 60 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Task Management

4.1 (58)

87.93% of 58 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Case Notes

4.3 (52)

96.15% of 52 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Client Management

4.6 (51)

92.16% of 51 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Deadline Management

4.1 (35)

91.43% of 35 reviewers that rated this feature as important or highly important

Specify or track the date/time a project, task, etc., is due for completion

SSL Security

4.4 (25)

96.00% of 25 reviewers that rated this feature as important or highly important

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Litify 101 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automate recording of time to reduce human error

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Search and check for conflicts of interest or statutes of limitations

Detects conflicts in the latest version when multiple users are editing a file at the same time

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Specify or track the date/time a project, task, etc., is due for completion

Manage and maintain a detailed record of information and updates associated with each court case

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Monitor and record expenses such as purchases or charges incurred

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Software is specifically designed to address the needs of professionals in the law industry

Specifically designed to address the needs of law firms and legal departments

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Business model that charges based on the amount of time spent on an hourly basis

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Systematic approach to handling legal cases, matters, or projects within a law firm or legal department

Manage and track all matters, contracts, and documents across the day-to-day legal lifecycle.

Access software remotely via mobile devices

Access the system via a mobile application

Different tiers of pricing and billing for different employees and situations

Track employee and task times using internet connection

Ability to recognize printed or written text within digital images or scanned documents

Accept, record, and reconcile financial transactions

Discover case details across pending client/matter intake forms

Streamlining repetitive tasks and activities through automated and predefined workflows

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Integrates with QuickBooks

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track the amount of money spent on a certain product or with a certain supplier

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track staff hours through a calendar view

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Track time worked per project

Track the amount of time spent on a job or task

Extra layer of security that requires not only a password and username but also something specific to that user

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (138)

4.3

Based on 138 reviews

## Pricing

Value for money

4.1 (130)

[View pricing plan details](https://www.capterra.com/p/160393/Litify/pricing/)

Litify Practice Management

$150.00

Per User,Per Month

It includes:

-   Intake Management
-   Task Management
-   Microsoft Outlook Integration
-   Calendar Integration
-   Full Sandbox
-   Live Customer Support
-   Online Resources & Community
-   Role-Based Training

Litify Enterprise Legal Management

$150.00

Per User,Per Month

It includes:

-   Litify Platform
-   CRM
-   Matter Management
-   Legal Holds
-   Unlimited Reports & Dashboards
-   Mobile App
-   Platform Configuration Services
-   Data Migration Services

Value for money

4.1 (130)

4.1

Based on 130 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

Five9](https://www.capterra.com/p/132405/Five9/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (133)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (133)

4.3

Based on 133 reviews

## User reviews

Overall rating

4.4

Based on 138 reviews

Filter by rating

5(85)

4(31)

3(13)

2(7)

1(2)

Mentioned topic

Sorted by most recent

TD

Taylor D.

Case Manager

Law Practice

### "Litify Essentials "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

December 22, 2025

My experience has been mostly positive. The learning curve is fast and logical, and it makes doing my job fairly easy.

Pros

It makes organizing my client's files and current cases easy. There is a place for most of the important information to be easily filed and viewed. It also makes having a process easy to implement.

Cons

It could be more customizable for each business' and department's needs or views. Data migration could also be smoother, especially between programs.

Switched from

[Needle](https://www.capterra.com/p/187693/Ecommerce-Live-Chat/)

Money and capability of new product versus old

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

John D.

Case Manager

Law Practice

### "Litify review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 22, 2025

My overall experience with Litify is okay. Its not bad and not good. Everything new needs adjusting so its not that bad.

Pros

That it is faster to fill in the blanks. I am able to move quickly filling in information. Pretty good.

Cons

What i like least about litify is that it needs to move URLs into something that can be added by file name

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lidia R.

Paralegal

Legal Services

### "My Experience with Litify "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 22, 2025

Overall I think its a fairly manageable system that helps cases flow. I like how its very customizable and efficient.

Pros

I like the way the open cases list as they can be categorized by case stage. I think its a very customizable system with the ability efficiently practice management.

Cons

I would like Litify to improve on sub-catigorizing cases. Example: If we have a Vehicle or Personal Injury case. I would like to be able to categorize the defendant example; Geico, Liberty Mutual etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OF

Oswaldo F.

Correspondence

Legal Services

### "Best working tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2025

Amazing . I just love it as I feel like the system is so easy to use they always keep it updated and easy to use

Pros

Easy to use , love that you have so meany options on how to set up your work space . Very friendly to work

Cons

The Matter plan view . Is so easy to use as it give a more simple view to find what ever you need to work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nancy M.

Case Worker

Law Practice

### "NANCY LIT REVIEW "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 19, 2025

Fairly good. No issues with it. I would recommend using the application to everyone that I know. I also like how you can edit any document

Pros

How easy it is to use! Super simple design and easy to navigate. I would recommend using the application to everyone that I know.

Cons

That every time i want to select a specific case it opens another tab. So i have unnecessary tabs open.

Switched from

[MerusCase](https://www.capterra.com/p/139979/MerusCase/)

Management made the switch. They decided Litify would work better for our system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ND

Nick D.

Case Manager

Law Practice

### "If You Want a Quality Case Management System, Try Litify!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 19, 2025

My overall experience with Litify is generally positive. Litify is the modern tool you need for your case management. It holds tremendous power for your firm.

Pros

I really like the Docrio add-in, as well as the overall appearance. There also was not a steep learning curve when our firm switched over systems. The "Conversations" box is also useful.

Cons

I wish that the most recent case note appeared on the Details page. Also, sometimes the sheer number of folders can be counterproductive.

Switched from

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)

Poor user support. When we submitted a ticket, they would not get back to us to help us fix the problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kendall C.

Legal Assistant

Law Practice

### "Litify is Lit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2025

I like it better than Filevine. Great for file sharing and saving previous versions of things. I would recommend to someone.

Pros

Very Easy to use and see the work that other people have done. It is a learning curve to understand it though.

Cons

Some of the mapping I struggle to find where it goes. When I am trying to find a lien or damage and the documents don't generate there. Or they don't let me copy from the intake folder. Or I think I am in the matter and somehow ended up in the Intake instead.

Switched from

[Filevine](https://www.capterra.com/p/140815/Filevine/)

I am a litigation assistant and I switched firms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Joanne S.

Office Manager

Law Practice

### "Litify doesn't pay attention to customer requests"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

December 19, 2025

Difficult. Litify puts too much of a burden on the User to perform updates, etc. Too much of our time is used when trying to figure out whether or not an email pertains to our individual product. Our paralegals and case managers prefer Needles, which they have used at previous firms.

Pros

Not too much. Too many clicks to get to folders, etc. Too many emails from marketing, etc. which don't pertain to us.

Cons

Stoy Law has tried for several years to remove \[sensitive content hidden\] from your email bank. Unfortunately, we still receive emails addressed to \[sensitive content hidden\].

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kim L.

Legal Administrator

Law Practice

### "Not a fan"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

December 19, 2025

I'm not a fan. I think the product is too cumbersome. It slows me down. I don't find it particularly user friendly.

Pros

The searching capability is the best part of the program. I can find what I need relatively easily.

Cons

It takes too many steps to accomplish anything. Additionally, the cost is way out of line for our needs.

Switched from

[Practice Master Pro](https://www.capterra.com/p/126417/Practice-Master-Pro/)

We needed something more searchable and user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rafael R.

Intake Attorney

Law Practice

### "Great System to organize your work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

I like the system and the possible ways to expand its use. I really enjoy creating reports to see the team effort and my productivity within the team.

Pros

The system is easy to use and clear. Allows to incorporate your needs and the reports that can be made allows us to see the efforts and the focus we should be looking for.

Cons

At first I needed training to use but once you get use to it its a great asset for our law firm. After some training its great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160393/Litify/reviews/)

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