# Zenoss Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zenoss Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more. Source: https://www.capterra.com/p/160399/Zenoss-Service-Dynamics --- # Zenoss Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zenoss ## What is Zenoss? Zenoss delivers SaaS-based full-stack monitoring and AIOps insights at any scale by building the most granular and intelligent infrastructure relationship models possible. Zenoss Cloud provides robust AIOps analytics capabilities for all data types, including metrics, dependency data, events and streaming data. It proactively delivers deep, unparalleled health and performance insights to optimize any IT environment and shares insights with other ITOM tools to automate issue remediation. ## What is Zenoss used for? [IT Management](https://www.capterra.com/it-management-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[AIOps Platforms](https://www.capterra.com/aiops-platforms-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - IT Management / 2026 - Network Monitoring / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zenoss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.virtana.com&name=Zenoss) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zenoss 4.8 (14) VS. [4.5 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting Price $0.01 Per User, Per Month Starting Price $95 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (14) Ease Of Use 4.6 (269) Value For Money 4.4 (13) Value For Money 4.6 (246) Customer Service 4.7 (13) Customer Service 4.5 (264) ## Zenoss alternatives Highest Rated [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/) [4.6 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113371/LogicMonitor/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [View all alternatives](https://www.capterra.com/p/160399/Zenoss-Service-Dynamics/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Knowledge Management 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Patch Management 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Remote Access/Control 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Service Level Agreement (SLA) Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Set and monitor service level agreements to ensure timely response and resolution Access Controls/Permissions 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Self Service Portal 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Zenoss 25 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Monitor service demand and performance to plan for adequate resources that meet business needs Track and manage adherence to policies for any service, product, process, or supplier Assembly of graphs and charts for visualizing and tracking statistics/metrics Collect, process and structure data from multiple sources for further analysis Monitor the IP addresses of the incoming traffic Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Gather metrics to assess the performance of IT infrastructure and network in real-time Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Run tests on a network to find the root cause of network issues Monitor and manage resource utilization for network infrastructure Install software updates and bug fixes remotely Access work applications remotely, for when working away from the office and/or traveling Identify and analyse the reasons behind accidents Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Track the availability time for a designated network or website over a given period of time Collect and analyze traffic data about website visitors Get Advice We can help you find the software with the features you need. Features 4.8 (14) 4.8 Based on 14 reviews ## Pricing Value for money 4.4 (13) Basic $0.01 Per User,Per Month Value for money 4.4 (13) 4.4 Based on 13 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/)[ ThousandEyes](https://www.capterra.com/p/151017/ThousandEyes/)[ Plixer One](https://www.capterra.com/p/210484/Plixer-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 14 reviews Filter by rating 5(12) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JM Juan M. Operations Supervisor Computer & Network Security ### "31 / 5.000 Very good monitoring solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 26, 2025 106 / 5.000 It has served its purpose very well, it is easy to use and there are a wide variety of zenpacks available. Pros It is very intuitive to use and the modeling process allows you to identify when there is an error. Cons It does not have machine learning in its on-premise version. las instrucciones para utilizar diferentes zenpack en ocasiones falta más detalle del paso a paso. 98 / 5.000 The instructions for using different Zenpacks sometimes lack more step-by-step details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Bernardo R. Supervisor Information Technology and Services ### "The way to monitoring infrastructure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 26, 2025 Excellent monitoring tool that gives us scope and observability of all IT components and offers easy administration Pros Comprehensive monitoring, Zenoss allows you to monitor physical, virtual, and cloud networks, providing a complete view of your IT infrastructure. Intuitive interfac, It offers a simplified dashboard that avoids overloading the user with unnecessary information. Cons Learning Curve, although it's powerful, it can take time and experience to set up and take advantage of all its features. Cloud Dependence, cloud focus may not be ideal for organizations that prefer on-premises solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Julio G. TOOL MANAGEMENT ENGINEER Information Technology and Services ### "Excellent monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2025 An excellent experience in the graphical and command line environment for administration Pros Ease of use and quick understanding of the tool for administration Cons There was nothing I didn't like, because everything is very accessible and understandable and easy to manage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Benny J. ITOC ENGINEER Information Technology and Services ### "Excelente Heramienta Moitoreo IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2025 En general es una excelente herramienta para el monitoreo de componentes IT, es facil ajustar los poleos en base a las necesidades y los alertamientos por diferentes medios Pros Tiene una extensa galeria de zenpacks que nos peremiten saber metricas criticas de las tecnologias mas competitivas del mercado Cons al ser cloud la dependencia en caso de fallas te deja con las manos atadas, aunque el acompañamiento hasta la resolución te da contexto de lo que esta pasando Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gerardo T. Developer Computer & Network Security ### "Zenoss is very intuitive and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 I have been using the tool for several years and it is excellent at monitoring equipment in real time. Its configuration makes the work very simple. Pros It's an excellent application; its features make adding devices very simple; automatic discovery, real-time monitoring, and the use of Zenpack make its implementation much easier. Cons Some difficulties when installing Zenpack, some options are not so easy to find, I think it would help a lot if you exposed extensive documentation of the API Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Nestor H. TOC Analysis and Monitoring Engineer Information Technology and Services ### "Comprehensive and Reliable Monitoring with Zenoss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Zenoss It's a powerful and flexible monitoring platform that provides deep visibility into our infrastructure. I especially appreciate its ability to integrate with various systems and the customizable dashboards, which make it easy to track performance and detect issues proactively. Pros On-premise, it has very good stability and architectural scalability. Cons It requires time to master the administration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bruno A. Lider especialista en Monitoreo Information Technology and Services ### "Una buena alternativa para el monitoreo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Trabajamos con zenoss en la construcción de plugins Pros Una excelente herramienta para monitoreo muy completa, se puede customizar y tiene muchas bondades! Cons Se requiere una infra relativamente robusta Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rubi M. Monitoring and Management Engineer Computer & Network Security ### "Good monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Pros Comprehensive Monitoring: Zenoss can monitor a wide range of IT components, including servers, networks, applications, storage, databases, virtualization, and the cloud. This provides a holistic view of the infrastructure from a single platform. Extensible Architecture: Its plugin-based architecture (ZenPacks) allows you to easily extend its monitoring capabilities to support new technologies and devices. There is a large community that develops and shares ZenPacks. Integrations: Zenoss integrates with other IT management tools, such as ticketing systems (ServiceNow, Jira), automation tools (Ansible, Puppet), and log analysis platforms (Splunk). Cons Visibility of information and customizable dashboards. It offers reporting capabilities to generate reports required for customer infrastructure health. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Miguel P. IT Manager Computer & Network Security ### "Zenoss is excelent for developers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 25, 2025 Excellent, since I started using Zenoss, it is no longer necessary to invest in several infrastructure tools that only served a specific purpose. Pros Zenoss helped me unify all my monitoring tools, and it also allowed me to add custom scripts, something I could hardly do with other tools, especially those from HPE, IBM, etc. Cons They discontinued the public forum, which helped you understand how to declare certain variables and integration topics. Switched from [OpenText Network Node Manager](https://www.capterra.com/p/10008502/Network-Node-Manager-i/) because these tools are a black box that you can't customize. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Jorge Z. Founder and CEO Information Technology and Services ### "Zenoss - best infrastructure monitoring platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 We tested a variety of platforms, and do a market refresh from time to time and continue to be very satisfied with Zenoss. Pros We have been using the Zenoss platform for nearly 10 years, for deployments with over 250 enterprise customers, some with aa many as 30,000 complex devices. We found the platform to be very complete, very flexible/adaptable, great technical support, and outstanding company culture. The cloud version is even more flexible, more data science and new intelligent operations centric. Cons Would be great to add in some basic APM functions since often times customers don’t need robust APM platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB HERICKSENN B. network analyst Telecommunications ### "zenoss the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2019 Pros Zenos is a modular monitoring tool facilitating the incorporation of new features and capable of monitoring various types of devices such as Linux computers, Windows, switches and routers. It has a web interface very easy to operate. Cons It should have greater integration with third-party application performance tools that would make it easier to use the tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Tech Lead, Strategic Alliances and Business Development Computer Software ### "IT monitoring and analytics platform for infrastructure, applications, and cloud" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 28, 2019 Zenoss really helped us understand our application performance, especially the poorly performing applications. Pros Zenoss has been around since 2005, so they have a wealth of IT monitoring experience and background. They first started making waves as a VMware partner and have since evolved to focus on cloud and even containers. The breadth of their offering is quite vast and the new Zenoss Cloud offering is especially good for smaller companies who don't want to deal with infrastructure. They also offer both agent less and agent based collection (collects and statd), which is refreshing. Since containers are the new orange, we get support for Docker and Kubernetes, along with AI-enhanced machine learning for data ingested. Cons Previously it was a bit heavyweight in terms of the deployment but Zenoss Cloud obviates this concern. Difficult to do initial pricing comparison, you have to request a quote directly from their sales team. You also can't just download their software and take it for a spin, you need to engage with their sales team to get a demo or trial of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rafael Alejandro B. systems engineer ### "A good tool for monitoring infrastructure!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 16, 2018 Pros some features are: Auto discovery of devices, enterprise ready, skins ton enhance look and feel, device modeling by network, software, services, applications.... Cons A little complicated installation of the product requires certain skills, but there is good documentation in this regard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB barry b. ### "Zenoss is a great monitoring package for hardware." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2016 I have used Zenoss at multiple organizations and its flexibility and power never ceases to amaze me. Its can be customized to each installation. Pros Power and flexibility Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)