eagle i

4.5 / 5 2 reviews

Who Uses This Software?

Organisations that want easily understandable evidence to demonstrate that their entire digital platform is delivering the intended end user experience.


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • REMASYS
  • eaglei.net.au/
  • Founded 1998
  • Australia

About eagle i

Get an eagle-eye view of your critical customer journeys. eaglei offers a unique and proven approach to application performance monitoring. The only solution that offers independent end-user experience monitoring across all elements of a digital platform - no matter how complex - eaglei's agentless solution also means you can avoid changes to your IT environment. Their fully managed service responds to your unique requirements across all user journeys, optimising your team's productivity.


eagle i Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

eagle i Reviews Recently Reviewed!

eagle i Feedback

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My team say it's simple to use and relatively easy to set up in conjunction with Remasys.

Overall: The team have been great to work with, always quick to assist and accommodate. Happy to help us via running info training sessions & mini workshops to get my team across the tooling, which is a real add value provided.

Brilliant new UI - offering a multitude of new opportunities for creating value with IT systems

Apr 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Ease of use
- Customisation capabilities
- Event monitoring

Cons: None we can think of at this point!

Overall: The new Eagle-i interface is a drastic improvement on the legacy UI which was clunky, and complicated and we're simply blown away. Since using the new UI, we've uncovered a variety of under-the-radar issues and generates just-in-time monitoring with responsive notifications, allowing us to provide the best service possible to stakeholders. The team at Remasys have been incredibly supportive and have given us every opportunity for improvement. We're looking forward to expanding on our use of Eagle-i, to eventually achieve complete monitoring across all of our enterprise applications.