# SafeDNS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SafeDNS Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/160425/Safe-Office --- # SafeDNS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SafeDNS ## What is SafeDNS? A DNS-based internet security and web filtering service providing a range of flexible, fast and reliable solutions for Managed Service Providers of any size. Block botnets, malicious and phishing sites, web ads and unwanted online content such as pornography, violence, hate & racism, social media, gambling - in a word any inappropriate content. ## What is SafeDNS used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Network Security](https://www.capterra.com/network-security-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $13.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SafeDNS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.safedns.com/&name=SafeDNS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SafeDNS 4.7 (35) VS. [4.5 (276)](https://www.capterra.com/p/146034/WebTitan/reviews/) Starting Price $13.5 Per User, Per Month Starting Price $0.4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (35) Ease Of Use 4.4 (276) Value For Money 4.7 (32) Value For Money 4.4 (269) Customer Service 4.6 (32) Customer Service 4.5 (267) ## SafeDNS alternatives [4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (33)](https://www.capterra.com/p/203059/NordLayer/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [ConnectWise SIEM](https://www.capterra.com/p/214454/Perch-Security/) [4.6 (52)](https://www.capterra.com/p/214454/Perch-Security/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214454/Perch-Security/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Policy Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report on everything that happens within the system or network Data Security 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy HIPAA Compliant 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection SafeDNS 39 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Create backups and provide methods to recover deleted/lost data Track and analyse user behavior within a system or network Create, manage, and send invoices or bills to customers Identify and respond to security threats to cloud applications Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Maintenance and upkeep of physical and/or virtual devices Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Identify and respond to unexpected problems or failures (ie. "negative events") Observe and track the demand, usage, progress or quality of a system, product, or user Create, manage, and track policies and procedures within an organization Active reporting of data and metrics Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Systematic evaluation of the security of a company's overall security system and situation Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Extend virtual private network over public networks to enable protected information exchange Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Control system access and/or deliverability for applications and email addresses Features 4.5 (35) 4.5 Based on 35 reviews ## Pricing Value for money 4.7 (32) Free Trial [View pricing plan details](https://www.capterra.com/p/160425/Safe-Office/pricing/) Basic Plan $13.50 Per User,Per Month It includes: - DD Client - Phishing, Malware & other threats - Enforce Safe Search (Google, Bing) - Denylist/ Allowlist/Namelist - ns. Archive & export stats and logs/1 year - Email Support - Chat Support - Policy per group Pro Plan $30.00 Per User,Per Month It includes: - AppBlocker - Phishing, Malware & other threats - DNS Encryption & TLS - Schedule - OpenWRT module - NAT DNS - DD Client - Windows Agent - Linux Agent - MacOS agent - Integration with AD + Aliases - Custom block page - Enforce Resitricted Mode for YouTube Pro + Plan $55.00 Per User,Per Month It includes: - Integration with AD + Aliases - Custom block page - Phishing, Malware & other threats - AppBlocker - DNS Encryption & TLS - Schedule - OpenWRT module - NAT DNS - Windows Agent - Linux Agent - Enforce Safe Search (Google, Bing) - ns. Archive & export stats and logs/1 year Education & non-profit $400.00 Flat Rate,Per Year It includes: - Forced SafeSearch Mode for Google and Bing - Malware, ransomware, phishing, & botnet protection - Block Adult Content & Violence Content WiFi Hotspots $25.00 Per User,Per Month It includes: - Intelligent allow/block - per filtering policy - Supports any IP and dynamic DNS services - Block most of online ads - White label opportunity - Phishing, Malware & other threats - Wi-Fi usage stats and reports Safe Home $25.95 Flat Rate,Per Year It includes: - An Unlimited Number Of users - Wi-Fi router filtering support - Internet Usage Statistics - 24/7 support Value for money 4.7 (32) 4.7 Based on 32 reviews ## Support, customer service and training options Customer Service 4.6 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (32) 4.6 Based on 32 reviews ## User reviews Overall rating 4.7 Based on 35 reviews Filter by rating 5(28) 4(6) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent VB Violetta B. CMO&BDM Information Technology and Services ### "Great product with great pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2023 Amazing tech support, replies really quick. Generally I like that the company isn't huge so they can be flexible and treat me nicely.Chose SafeDNS as we realized that we needed another layer for cyber protection Pros Good ux & ui, easily understandable interface. No unnecessary features, fast support, the product itself has no issues and just works in the background. Cons I'd love an agent for iOS, we are currently using other agents but iOS is needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Scott M. Administrator Internet ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2022 Safe DNS is a company that accomplishes what they commit to offering. They have great customer service and competitive pricing. Pros We are an internet provider that puts a good faith effort towards blocking content committed to pornography and explicit content. Safe DNS enables us to do that effectively. Cons At times it blocks content that isn't pornographic but Safe DNS is responsive if you need them to whitelist a website. Reasons for choosing SafeDNS I don't exactly remember. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2022 Hi Scott! Happy to hear SafeDNS has been working great for you! We appreciate you helping to spread the word about us. Cheers, SafeDNS MB Mary B. Director of Library Libraries ### "A Super Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 22, 2021 SafeDNS is a wonderful product with friendly and helpful staff. Pros This software is easy to install and keeps our younger patrons safe from going to any unwanted sites. Cons I am having occasional trouble updating the software. On some of the computers it is an easy process' on others I still haven't been able to update. I am not sure if it is a software issue or an internet issue at our library that is making this a difficult task. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 5, 2021 Thank you for your review! We have 24/7 support, so don't hesitate to write us if you have any isssues TM Thomas M. Information Services Education Management ### "Content filtering simplified" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2021 Cedars of Lebanon Academy is a K - 12 non-profit Christian school. SafeDNS has provided consistent good content filtering. Pros SafeDNS is a solid DNS based content filtering solution. The reliability and consistency is great. Cons While there are Windows and Android applications there is no Chromebook extension. This limits our content filtering effectiveness to on the school network. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2021 Hi Thomas! Thank you for your review! Jason T. CTO Information Technology and Services ### "Web filtering made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2021 SafeDNS is a really great product, we have been using it for over 5 years now and it's really robust. We deploy for all our customers internal networks and this includes our Azure infrastructure and it just works. Pros The ease at which you can get started with SafeDNS is amazing. So simple to implement to the edge routers and just like that your internal network is covered. Cons Deployment of the client version was tricky but a quick call to support sorted it no problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2022 Hi Jason! I'm glad you felt good about our tech support. Very pleased to hear our efforts resonated with you. Thanks for leaving such a positive review! Cheers, SafeDNS Edward K. President Information Technology and Services ### "SafeDNS is a better alternative to Cisco Umbrella" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 21, 2021 We can easily have end users maintain the content filtering if needed due to the simpler interface. Pros Very easy to install and integrate. The service allowed for more flexible options - such as a longer whitelist of websites - as well as less complicated than Cisco Umbrella. Cons The ability to disable the content filtering for maintenance or troubleshooting had been an issue, but an update corrected it. Switched from [Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/) Cost was better and Umbrella had certain feature limitations and was unreasonably complex. Alternatives considered [Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/) Reasons for choosing SafeDNS SafeDNS offered less complicated management with features that the more expensive Cusco product did not offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2022 Hi Edward! Thanks for such a positive review. We are happy to be making content filtering simple for you! Cheers, SafeDNS AV Anthony v. Parent Individual & Family Services ### "Great way to improve the internet safety at home." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2021 I have been very happy with SafeDNS. It has significantly improved the network safety and it requires relatively little maintenance. I don't need to require access to every device. In addition it is very easy to manage when needed. Pros I needed a simple and affective way to manage our home network and filter out the trash from all the good that is on the internet. I work in the IT industry and so I explored a number of options including locally installed software like Qustodio, NetNanny and many others. The issue with all of the locally installed software was the constant maintenance and performance issues. They were also too intrusive. I knew about DNS options and tried OpenDNS. This worked but it had poor management options and no ability to schedule. The ability to schedule was a huge issue for me. With SafeDNS I can schedule between School/Work vs Free time automatically. I setup SafeDNS on the router so the entire house is covered automatically. All mobile and physically connected devices. They have an app you can install but I don't use that. I use SafeDNS on a router with DD-WRT installed. You need to ensure that you have the router block or redirect port 53 requests to ensure that network clients don't bypass the SafeDNS server entries. SafeDNS is not a perfect solution but it has made our network much safer without compromising or slowing down the workstations. I initially used their web categories which were pretty good. SafeDNS staff were very responsive whenever I asked for corrections to the categories. At the moment I am exploring the use of a WhiteList only. This has been very affective in really focusing our internet usage. Cons DNS blocking is not fool proof. At the same time it is relatively easy and economical to implement and the problem cases can be dealt with on an individual basis. Some users have figured out that they can use TOR to get around DNS blocking, I am currently exploring router updates to prevent that. Use of a VPN will also bypass overly permissive DNS blocking. That is one reason why I switched to using a whitelist. A thought for SafeDNS. Consider allowing categories to be used as a whitelist instead of a blacklist. e.g. Rather then allowing everything except that which is blocked... Instead, block everything (including the unknown/uncategorized) except those categories that are known to be good. Reasons for choosing SafeDNS Pricing, No local install, Has Scheduling. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2022 Hi Anthony! Such a nice review, thanks so much - we really appreciate it! We do have "allow-list only" option! You are correct, for some cases it works much better. Cheers, SafeDNS BS Bev S. Director Public Safety ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2021 Excellent and efficient. Pros SafeDNS products are easy to use and configure. We work with a lot of different sectors plus parents and the great thing with their services is the adaptability and use for many reasons and challenges. Cons We used this for our own business and we found it super easy to navigate and effective for our purposes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2022 Hey Bev! Appreciate the nice review. Doing our best to keep our service that way! Thank you! Cheers, SafeDNS MJ Matt J. IT Coordinator Religious Institutions ### "BEST FIT FOR US" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2021 I would highly recommend cost vs value use of this product to anyone! They balance features and costs for their customers. Pros We reviewed multiple platforms for our needs and found that the ease of implementation across our network was the major reason for choosing this product. They worked with us to ensure we captured all of our traffic. Cons The features and reporting are basic but it meets our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2022 Hello Matt! Thank you so much for the nice review. We do try to keep our services affordable and the quality high. Glad to hear we are managing that! Cheers, SafeDNS Paul S. MD Computer Networking ### "Great features and good pricing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2021 Excellent - moved to SafeDNS when our previous internet filtering solution was dropped by the vendor. Pros Great central management of multiple accounts, with plenty of customisations for the block page etc. We use SafeDNS on customers’ firewalls, including campsites, hostels and garden centre Café’s! Cons It would nice to be alerted if the service has received no dns hits for xx hours - this can happen if a dns record is changed, but I forget to update SafeDNS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2022 Good day Paul! We really appreciate the kind words. As to the alerts you mentioned, noted! Will be sure to tell our tech team and see if that's possible to implement. Cheers, SafeDNS [View all Reviews](https://www.capterra.com/p/160425/Safe-Office/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)