# TouchBase Mail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TouchBase Mail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/160435/TouchBase-Mail --- # TouchBase Mail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TouchBase Mail ## What is TouchBase Mail? A simplified email marketing tool featuring email and landing page creation, previewing, and reporting. ## What is TouchBase Mail used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TouchBase Mail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://touchbasemail.com/&name=TouchBase Mail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TouchBase Mail 5.0 (7) VS. [4.5 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $1 Per Feature Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.3 (6,109) Value For Money 5.0 (7) Value For Money 4.2 (5,070) Customer Service 5.0 (7) Customer Service 4.4 (5,237) ## TouchBase Mail alternatives [4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (1,376)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [View all alternatives](https://www.capterra.com/p/160435/TouchBase-Mail/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CAN-SPAM Compliance Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Contact Management Manage, organize, and store contact information Landing Pages/Web Forms Create landing pages or online forms designed to capture new leads and prospects List Management Manage contacts across multiple mailing lists Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Subscriber Management Add or remove subscribers from mailing lists TouchBase Mail 7 features Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage, organize, and store contact information Create landing pages or online forms designed to capture new leads and prospects Manage contacts across multiple mailing lists View and track pertinent metrics to find patterns and gain insights from data Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Trial Free Version Basic $1.00 Per Feature, Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AD Andrew D. Chief Strategy Officer Marketing and Advertising ### "Personal Attention from Highly Competent Boutique Operation, Delivering Our 1 Million+ Emails Daily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2018 We send 1 million+ emails daily, charging advertisers significant amounts to appear in our email newsletter. Our entire business depends on delivering email. We've used both MailChimp and SendGrid before. They don't just send our emails for us, they support our business with attention and care. Pros TouchBase delivers on several levels: (1) personal attention (their CEO was on a call with me on Thanksgiving this year to make sure a very important mailer went out perfectly...and also made sure our Black Friday email went out flawlessly); (2) pricing; and (3) confidence in knowing that TouchBase is not sending lists on behalf of anyone and everyone--they're very strict with on-boarding new clients and make sure that new clients don't harm current senders' reputation by sending spam with the TouchBase service. Cons At first, it was a "Con," but now we see it was the right move. They were strict with adding our large list (1 Million+ emails at this time) to the software gradually instead of all at once. They said it would help keep delivery rates higher and earn us a better reputation with mail platforms as we scaled up to our full database. We're really pleased now, as we see really high delivery rates and really low bounce rates (for example, 870,011 emails sent to one of our lists had only 24 bounces a couple days ago). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jose V. Director Internet ### "Only company I found that has a rep specific for my account" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2018 I used mailchimp and sendgrid for years and hated the lack of customer service. As soon as I switched to Touchbase I was amazed at the quality of the reps and the speed at which they answer. Pros It has all the functionalities of the bigger companies and gets me better open rates and deliverability. Amazing customer service. Cons I haven't found yet a reason not to like them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gustavo V. Chief Executive Officer Internet ### "Outstanding Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2018 When sending daily Newsletter's in the Daily Deal industry one wants peace of mind at the moment of trusting a platform with your business. Touchbase is that business, customer care, attention to details is at another level. Pros Simple and easy to use. Effective delivery of your content. Cons Nothing much to say here. So far my experience has been excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alysia K. ### "Great Service! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 3, 2017 I am so thankful for the ease of this user friendly service! The team is always on hand to answer questions in a timely manner and the turn around is always efficient and reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Stefanie B. Director of Online Marketing Hospitality ### "TouchBase make email marketing fun" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2017 Excellent tool with even better service! I love all the features of TouchBase and can't imagine using anything else for my email marketing needs. Really easy and user friendly, and sleek and professional. No problems recommending this. The level of service I received was brilliant, from first call to follow up and launch. Highly recommended. Pros Ease of use, adaptability, integrations, price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christina S. ### "Fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 16, 2017 They are efficient and are amazing to work with. Whenever I need something done quickly, I can always count on them! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2017 Christina, we appreciate your feedback and look forward to a productive and successful 2017 with BW Fallsview. Happy Sending! MF Mike F. ### "Top Notch Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 15, 2017 We have been working with Touchbase Mail for a while now and have had nothing but a great partnership & experience with them. Their service & quality of work is 5 star across the board! We will continue to use their service, and recommend others to as well! You will not be disappointed! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2017 Mike, sending mailers for the Fallsview Keg Steakhouse is our pleasure. Thanks for the kind words! [View all Reviews](https://www.capterra.com/p/160435/TouchBase-Mail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)