# TouchBase Mail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TouchBase Mail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/160435/TouchBase-Mail

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# 

 TouchBase Mail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TouchBase Mail

## What is TouchBase Mail?

A simplified email marketing tool featuring email and landing page creation, previewing, and reporting.

## What is TouchBase Mail used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Month

Free trial  
available

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Do you work for TouchBase Mail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://touchbasemail.com/&name=TouchBase Mail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TouchBase Mail

5.0 (7)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$1

Per Feature

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.6 (13,252)

Value For Money

5.0 (7)

Value For Money

4.5 (10,022)

Customer Service

5.0 (7)

Customer Service

4.5 (9,816)

## TouchBase Mail alternatives

Highest Rated

[4.8 (653)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

Starting price

$9.00

Per User, Per Month

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

[4.8 (333)](https://www.capterra.com/p/211147/Levitate/reviews/)

Starting price

$349.00

Per User, Per Month

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/160435/TouchBase-Mail/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CAN-SPAM Compliance

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Contact Management

Manage, organize, and store contact information

Landing Pages/Web Forms

Create landing pages or online forms designed to capture new leads and prospects

List Management

Manage contacts across multiple mailing lists

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Subscriber Management

Add or remove subscribers from mailing lists

TouchBase Mail 7 features

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage, organize, and store contact information

Create landing pages or online forms designed to capture new leads and prospects

Manage contacts across multiple mailing lists

View and track pertinent metrics to find patterns and gain insights from data

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Get Advice

We can help you find the software with the features you need.

Features

5.0 (7)

5.0

Based on 7 reviews

## Pricing

Value for money

5.0 (7)

Free Trial

Free Version

Basic

$1.00

Per Feature,

Value for money

5.0 (7)

5.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 7 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Andrew D.

Chief Strategy Officer

Marketing and Advertising

### "Personal Attention from Highly Competent Boutique Operation, Delivering Our 1 Million+ Emails Daily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2018

We send 1 million+ emails daily, charging advertisers significant amounts to appear in our email newsletter. Our entire business depends on delivering email. We've used both MailChimp and SendGrid before. They don't just send our emails for us, they support our business with attention and care.

Pros

TouchBase delivers on several levels: (1) personal attention (their CEO was on a call with me on Thanksgiving this year to make sure a very important mailer went out perfectly...and also made sure our Black Friday email went out flawlessly); (2) pricing; and (3) confidence in knowing that TouchBase is not sending lists on behalf of anyone and everyone--they're very strict with on-boarding new clients and make sure that new clients don't harm current senders' reputation by sending spam with the TouchBase service.

Cons

At first, it was a "Con," but now we see it was the right move. They were strict with adding our large list (1 Million+ emails at this time) to the software gradually instead of all at once. They said it would help keep delivery rates higher and earn us a better reputation with mail platforms as we scaled up to our full database. We're really pleased now, as we see really high delivery rates and really low bounce rates (for example, 870,011 emails sent to one of our lists had only 24 bounces a couple days ago).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jose V.

Director

Internet

### "Only company I found that has a rep specific for my account"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2018

I used mailchimp and sendgrid for years and hated the lack of customer service. As soon as I switched to Touchbase I was amazed at the quality of the reps and the speed at which they answer.

Pros

It has all the functionalities of the bigger companies and gets me better open rates and deliverability. Amazing customer service.

Cons

I haven't found yet a reason not to like them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Gustavo V.

Chief Executive Officer

Internet

### "Outstanding Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2018

When sending daily Newsletter's in the Daily Deal industry one wants peace of mind at the moment of trusting a platform with your business. Touchbase is that business, customer care, attention to details is at another level.

Pros

Simple and easy to use. Effective delivery of your content.

Cons

Nothing much to say here. So far my experience has been excellent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Alysia K.

### "Great Service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 3, 2017

I am so thankful for the ease of this user friendly service! The team is always on hand to answer questions in a timely manner and the turn around is always efficient and reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Stefanie B.

Director of Online Marketing

Hospitality

### "TouchBase make email marketing fun"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2017

Excellent tool with even better service! I love all the features of TouchBase and can't imagine using anything else for my email marketing needs. Really easy and user friendly, and sleek and professional. No problems recommending this. The level of service I received was brilliant, from first call to follow up and launch. Highly recommended.

Pros

Ease of use, adaptability, integrations, price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christina S.

### "Fantastic!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 16, 2017

They are efficient and are amazing to work with. Whenever I need something done quickly, I can always count on them!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2017

Christina, we appreciate your feedback and look forward to a productive and successful 2017 with BW Fallsview. Happy Sending!

MF

Mike F.

### "Top Notch Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 15, 2017

We have been working with Touchbase Mail for a while now and have had nothing but a great partnership & experience with them. Their service & quality of work is 5 star across the board! We will continue to use their service, and recommend others to as well! You will not be disappointed!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2017

Mike, sending mailers for the Fallsview Keg Steakhouse is our pleasure. Thanks for the kind words!

[View all Reviews](https://www.capterra.com/p/160435/TouchBase-Mail/reviews/)

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