Qminder

Qminder


4.5 / 5
2 reviews

Who Uses This Software?

For stores, clinics, schools and more.


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $249.00/month
  • Pricing Details
    $249.00 per location/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Qminder
  • www.qminder.com/
  • Founded 2011
  • United Kingdom

About Qminder

Qminder is a cloud-based queue management system. With an easy setup, Qminder helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line. We personalize the on-site brick & mortar customer experience to make happy customers and increase sales. Qminder actively serves millions of customers around the world. We are trusted by AT&T, Sprint, Verizon retailers, and customer service locations at Uber, World Bank, and the Olympics.


Qminder Features

  • Alerts/Notifications
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watch List
  • Alerts/Notifications
  • Customer Database
  • For Restaurants
  • Prioritization
  • Public Waitlist
  • Reporting & Statistics
  • Self Check-in
  • Waiting Time Tracking
  • Waitlist Status Tracking

Qminder Reviews Recently Reviewed!


Capterra loader

More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I worked with Qminder across 200+ sites. What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of. It was easy to work with the Qminder team to initially set up the queue management system and tailor it to our tastes. They always gave us outstanding support.

Cons: There was a small amount of company friction as we had to move to Apple TV for the displays. But the interface improvements were worth it.

Overall: Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API). It was a core contributor of an increase of efficiency, overall capacity and customer happiness.

Very useful software for managing queues in retail locations

Jul 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very simple to set up and works very reliably. Reporting and management features are well thought out, and I like the fact that users don't need paid licenses to use the software.

Cons: The fact that the software can only run on iPad & Apple TV - no Android support at all! This means that the hardware cost of implementing the software is much higher that would otherwise be the case.