# Page 3 | Qminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Qminder the right Waitlist solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160462/Qminder/reviews

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Qminder

4.8 (93)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Qminder

## Showing most helpful reviews

Showing 51-75 of 93 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Anthony S.  
Customer Service  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Qminder makes it easy"

June 14, 2023

5.0

it works grea and no real issues with the software. Any new changes are so seamless.

Pros

We love how it tracks the moment we enter the customer information

Cons

none at this time. It's hard to find any real issue with this product since it part of our daily workday.

Review Source

DM

Derek M.  
Salesman  
Utilities  
Used the software for: 2+ years

### "QMINDER is very efficient "

June 19, 2023

5.0

Pros

I love how user friendly the product is and how the customers like it as well. It is easy to manage our traffic/business

Cons

I have no complaints using Qminder it is very user friendly.

Review Source

cG

cinthya G.  
Adviser  
Executive Office  
Used the software for: 1-2 years

### "Mi experiencia gestionando visitas en didi "

March 23, 2023

5.0

es bueno lo actualizan seguido solo estaria bien poder personalizar la pantalla o agregarle algun color

Pros

Se actualiza seguido y agregan funciones como ticket útiles generales o solo de un área

Cons

se pierde la conexion El ticket si tiene mas de 40 minutos abierto no deja cerrarlo ya que no se actualizan los datos

Review Source

AG

Alfonso G.  
Advaiser  
Information Technology and Services  
Used the software for: 2+ years

### "Excelente servicio"

March 24, 2023

5.0

bastante buena, me a parecido muy buena y de facil entendimiento

Pros

Funciones y facil de usar ya que es de facuil entendimiento

Cons

diseño color ya que seria super si fuese mas personalizable

Review Source

Andreia Noggerini B.  
consultora  
Consumer Services  
Used the software for: 2+ years

### "produto com otimo desempenho"

March 24, 2023

5.0

ótima ferramenta que me ajuda muito em meu dia dia

Pros

super pratico e atende ao que foi proposto

Cons

nada a reclamar muito auto funcional nada

Review Source

GB

Gracie B.  
Customer Service  
Computer & Network Security  
Used the software for: 6-12 months

### "Customer Service"

December 2, 2022

5.0

Overall is awesome and save time and trouble when dealing with multiple customers

Pros

I like how we add customers to Qminder and it get sent to the back for agents to pull from list

Cons

I like the software all the way around cause it benefits the agents

Review Source

tS

talina S.  
adviser  
Wireless  
Used the software for: 2+ years

### "excelente herramienta de trabajo para el servicio y atencion a clientes "

March 24, 2023

5.0

me gusta bastante es facil de configurar y de entender y usr por el personal y clientes

Pros

la facilidad de usarlo y lo accesible de aprender

Cons

todo me ha gustado de momento, me parece una excelnte herramientas

Review Source

fIP

fernando Isai P.  
Senior adviser  
Automotive  
Used the software for: 2+ years

### "Qmindes es una herramienta que te mejora tu espera"

March 23, 2023

5.0

Pros

lo amigable que es para el usuario y lo sencillo de utilizar

Cons

al momento de ver los reportes que sea mas sencillo la muestra de los perfiles d elos visitantes

Reason for choosing Qminder

Es el mas sencillo y con mas opciones para administrar mi lista de espera

Review Source

JB

Jamia B.  
ACCOUNTANT TECHNICIAN, SENIOR  
Accounting  
Used the software for: 1-2 years

### "Qminder"

June 14, 2023

5.0

Qminder is the best software to help manage visitors, staff, and wait time averages.

Pros

It allows our company to manage visitors, staff, and wait times from anywhere by using the app.

Cons

Nothing in my opinion needs to be improved by Qminder.

Review Source

BG

Baleri G.  
Adviser  
Semiconductors  
Used the software for: Less than 6 months

### "¿Qminder buena herramienta?"

March 23, 2023

5.0

Me ha gustado mucho esta herramienta, es la primera vez que la utilizo, pero es muy buena y eficaz para llevar a cabo mis labores

Pros

La facilidad y el manejo sencillo de las visitas y la información, lo sencillo pero eficaz que es la herramienta y lo bien ejecutada que esta

Cons

único inconveniente que al momento de modificar un dato, puede obligarte a cambiar otro dato que va acorde o de la mano con el que cambiaste

Review Source

DH

Deiber H.  
Advisor  
Information Technology and Services  
Used the software for: 1-2 years

### "La Facilidad de Q!"

March 30, 2023

5.0

Muy muy satisfactoria, logré mejorar la estadística con el producto, y tener control sobre el numero de visitantes

Pros

Es una herramienta que simplifica mi labor diaria, puedo gestionar los visitantes de la oficina, lucír con un aspecto mucho mas profesional y lograr tener estadísticas sobre el actuar con mis clientes... es una herramienta fantastica

Cons

Hasta el momento ninguno, debido a que la experiencia con la plataforma es muy fluida.

Review Source

JO

Jesus O.  
ADVISER  
Automotive  
Used the software for: 2+ years

### "Generales Qmider"

March 27, 2023

5.0

Un software facil de usar.

Pros

La funcionalidad y el facil manejo del software

Cons

Muchas veces las actualizaciones que hacen, ya que algunas opciones se mueven de lugar.

Review Source

HO

Hantz O.  
Adviser  
Consumer Services  
Used the software for: 1-2 years

### "Uso dia a dia"

March 23, 2023

5.0

En general, mi experiencia es muy buena, muy facil de usar y muy compatible con nuestros procesos internos

Pros

Su facil acceso y adimistracion del programa en general

Cons

Cuando hay muchos usuarios al mismo tiempo de repente de vuelve un poco lento

Review Source

VR

Verified Reviewer  
Product Manager: Supply Chain  
Retail  
Used the software for: 1-2 years

### "Very useful software for managing queues in retail locations"

July 4, 2018

4.0

Pros

Very simple to set up and works very reliably. Reporting and management features are well thought out, and I like the fact that users don't need paid licenses to use the software.

Cons

The fact that the software can only run on iPad & Apple TV - no Android support at all! This means that the hardware cost of implementing the software is much higher that would otherwise be the case.

Review Source

eS

eric S.  
building official  
Construction  
Used the software for: 2+ years

### "qminder review"

January 9, 2023

5.0

awesome

Pros

This fills all our needs and is easy to use for use as well as our customers

Cons

none.This fills all our needs and is easy to use for use as well as our customers

Review Source

TC

Tania C.  
Office Coordinator  
Human Resources  
Used the software for: 2+ years

### "Tania Review"

June 14, 2023

5.0

Good we use it daily

Pros

Check in process, the check out process, easy to use

Cons

Not enough notifications- I wish there were more and frequent notification

Review Source

ER

Emily R.  
Front Office  
Building Materials  
Used the software for: 6-12 months

### "From the Front Office"

June 14, 2023

5.0

It helpful to see everyone that is checked in, it is also helpful for looking up past check-ins.

Pros

I like knowing who has the client checked in. I like the ease of switching locations.

Cons

If a person is claimed by someone they have to release the Q before another person can claim it.

Review Source

zJ

zainab J.  
Admin Support  
Government Administration  
Used the software for: 6-12 months

### "easy to use "

June 14, 2023

5.0

streamlining client

Pros

easy to use, ability to text client and leave notes

Cons

unable to reopen closed tickets which is needed when client has multiple needs

Review Source

BJ

Brittney J.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "It's easy "

November 22, 2022

5.0

Great experience no complaints

Pros

That I can keep track of all my customers and my staffs waiting and serving times rather I check today or a month ago.

Cons

I feel like Qminder is missing themes and colors for our backgrounds. Allow us to decorate it how we want it

Review Source

AM

Armando M.  
Manager  
Construction  
Used the software for: 2+ years

### "A constantly improving & robust visitor management system"

January 11, 2023

5.0

Pros

The customizability and data usage. Also they are very responsive to feedback.

Cons

Universal updates. We did express concerns about some features that were later readjusted to help us better.

Review Source

MP

Mickel P.  
Patient Access  
Hospital & Health Care  
Used the software for: 1-2 years

### "Helpful"

June 14, 2023

5.0

Pros

The ease of use in making sure our patients are taken care of in a timely manner.

Cons

I honestly have no issues with it at all.

Review Source

AS

Anthony S.  
Customer Service  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Qminder makes it easy"

November 25, 2022

5.0

Ever since I was interduce to the Qminder , it helps maintain our customer experience from the moment they walk in the door.

Pros

We use it to track our customers wait time until they are served. Also to see how long we spend with each customer

Cons

It fits our needs so I can really find any negative about the service.

Review Source

VR

Verified Reviewer  
Asesor  
Consumer Services  
Used the software for: 1-2 years

### "Experiencia con Qminder"

March 23, 2023

5.0

Es una buena herramienta para llevar un control de los visitantes así como el revisar estadísitcas del flujo de gente

Pros

Un sistema fácil y práctico de utilizar te ahorra mucho tiempo

Cons

En ocasiones no se actualiza correctamente las personas en espera pero sólo es cuestión de darle refresh a la página

Review Source

IRM

Itzel Rocio M.  
Adviser  
Consumer Services  
Used the software for: 1-2 years

### "Utilidad"

March 23, 2023

5.0

Buena experiencia, control en el manejo de la información.

Pros

Es fácil de utilizar, podemos tener día a día el control de los visitantes.

Cons

Considero que todo está bien, a veces las actualizaciones me toman por sorpresa pero me adapto rápido al cambio realizado y me parece de utilidad.

Review Source

SM

Stacy M.  
CSR  
Automotive  
Used the software for: 1-2 years

### "Quality"

November 17, 2022

5.0

Pros

helpful for time management and forgeting anyone

Cons

no audio prompts would be helpful so i don't forget if i go into another window

Review Source

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