# Page 4 | Qminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Qminder the right Waitlist solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160462/Qminder/reviews

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Qminder

4.8 (93)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Qminder

## Showing most helpful reviews

Showing 76-93 of 93 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LW

Linda W.  
lead registration tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "product review"

April 4, 2022

4.0

it has helped with our patient flow and quickness of serving our patients

Pros

this product was easy to learn and is easy for our patient to learn

Cons

it sometimes has glitz in it to where it doesn't work properly

Review Source

VR

Verified Reviewer  
Customer Service Coordinator  
Retail  
Used the software for: 2+ years

### "Qminder experience"

March 28, 2019

4.0

This is the second time I use it for different businesses as administrator and every time I find something extra to do.

Pros

Is a tool really really easy to use and you can make multiple service lines according to the business needs.

Cons

The option to link the app to google sheets is not as easy as it seems, I think it'd be better if you add the option to download the reports either google sheets or excel.

Review Source

JDR

Juan David R.  
JR advisor  
Food & Beverages  
Used the software for: 6-12 months

### "Dinamic"

March 3, 2023

5.0

Me ha parecido una excelente app

Pros

Es una herramienta bastante dinámica me ha ayudado a a entender la asistencia y como poder gestionarla de manera agil.

Cons

No he tenido desagravio con la aplicación, tal vez incentivar el uso de tablas dinamicas.

Review Source

AA

Andrea A.  
Adviser  
Information Technology and Services  
Used the software for: 1-2 years

### "Es flexible"

March 23, 2023

5.0

Dar turnos a los clientes para llevar un control, así como tener estadísticas de lo que tardamos en la atención.

Pros

Es fácil de utilizar y muy rápido, me gusta que te permite ser muy flexible conforme lo vayas utilizando.

Cons

Me gustaría que algunas opciones se preseleccionaran.

Review Source

yR

yubrea R.  
PATIENT ACCESS REP  
Hospital & Health Care  
Used the software for: Less than 6 months

### "QMINDER AND YOU"

December 27, 2023

5.0

Pros

IT IS EFFICIENT FOR PATIENT REGISTRATION

Cons

NOTHING AT ALL, IT MEETS MY EXPECTATIONS

Review Source

NS

Nasrin S.  
Plan check Engineer  
Government Administration  
Used the software for: Less than 6 months

### "Review 1"

June 14, 2023

3.0

No satisfied in general lots of improvement opportunity to become user friendly

Pros

Communication text box capability. It gives real time possibility to text to applicant.

Cons

Access to settings, pages identifications and connections, activation methods of information on screen, design of website

Review Source

rR

rebeca R.  
Senior Office Assistant  
Government Administration  
Used the software for: 1-2 years

### "Efficiency of Qminder"

April 6, 2022

5.0

Easy and simple

Pros

Easy to use on the daily, no problem whatsoever

Cons

Sometimes it glitches, but very rarely so no other complain

Review Source

AQ

Ana Q.  
nursing  
Civic & Social Organization  
Used the software for: 2+ years

### "Scheduling program and accessibility to services evaluated as recommendable"

May 10, 2022

4.0

I am aware of other programs used by Brazil's health systems and made a positive comparison of this one.

Pros

Ease of use and the identification factor of health facilities.

Cons

I didn't find any negative points in using the software.

Review Source

VR

Verified Reviewer  
senior CA  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "review"

March 28, 2019

5.0

It has been great and will continue using.

Pros

It helps our team provide a great service on time.

Cons

sometimes it is with a delay that pushes our drivers wait longer. Multi language will be great.

Review Source

LV

Luis V.  
Coordinador Logistico  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Facilidad en la creación de Herramientas"

June 5, 2023

5.0

Es una experiencia agradable , llamativa y de solución sencilla y factible para todo tipo de procesos

Pros

Su sencillez al momento de usar, Su entorno practico

Cons

Para personas muy nuevas es un poco complicado entenderlo

Review Source

VR

Verified Reviewer  
QC Executive  
Pharmaceuticals  
Used the software for: I used a free trial

### "simplified Qminder "

September 8, 2019

4.0

it is awesome experience with Qminder. i am using free trail version and thinking for switching on Qminder it is having ability to make workflow streamline. we can have track every customer who visit us.

Pros

Qminder makes customer queue management simple & easy for your customers and rewarding for your business too. Qminder gathers each visitors name for a more personalise experience and informs us them in real-time of their queue status. Qminder let us know the who sho is the customer and why he is coming for.

Cons

I would like to see more updates like for opening and closing times. other than this i don't think Qminder have any cons.

Review Source

EA

Emmanuel A.  
Customer Support Lead  
Translation and Localization  
Used the software for: 2+ years

### "What I do with my Qminder"

April 25, 2022

5.0

Makes my reporting and monitoring easy for me.

Pros

Being able to view daily, weekly and monthly reports.

Cons

Not being able to add ATI as an administration

Review Source

JL

Joshua L.  
System Admin  
Utilities  
Used the software for: 6-12 months

### "Essential Queue management"

April 1, 2019

5.0

Pros

Qminder has all the features we need in a simple format with no unnecessary fluff.

Cons

The trade off to simplicity is limited customization in some areas. Also, it would be nice if the branding wasn't in a more expensive teir.

Review Source

WV

Wellington V.  
Development Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Plug and play"

March 28, 2019

4.0

I’ve been using Qminder for a few year and did a lot of integrations with our systems to reuse the data of visitors when arrive the salesperson

Pros

Easy setup, nice user interface, api for integrate external systems

Cons

Good to me so far, i think is a really good product and growing

Review Source

MA

Mohamed A.  
site manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Software to use"

March 31, 2019

5.0

Pros

Easy to use Pretty interface What i like the most is the Weekly Summary :)

Cons

Nothing all fine with me and i didn’t face any issue in the last period

Review Source

JC

Jorge C.  
Senior CA  
Consumer Services  
Used the software for: 6-12 months

### "QMinder Review"

March 28, 2019

5.0

Great!

Pros

Ease of use and user interface for the ipad

Cons

"Call Again" feature does not "Call Again" as noted

Review Source

GG

Gerry G.  
Community Associate  
Automotive  
Used the software for: I used a free trial

### "Love this program!"

March 28, 2019

5.0

Pros

I love that you can add notes, labels and even chat with the customer.

Cons

The overall look of qminder seems a bit ugly and out of date. Please give it a refresh on the UI

Review Source

VR

Verified Reviewer  
Community Associate  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "So easy to manage our lines!"

March 28, 2019

5.0

Pros

I love the look of it, it's very user friendly.

Cons

Delays in updates-- most likely network issues, but sometimes have to refresh to see updates.

Review Source

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