Who Uses This Software?

More than 2 million small businesses use Square Point of Sale (POS) every day! It is versatile enough to serve every kind of business, from retail to bakery.


Average Ratings

222 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Square
  • squareup.com/
  • United States

About Square Point of Sale

More than 2 million businesses trust Square Point of Sale (POS) to run their business every day! Square POS is a full point-of-sale app that works on both Apple and Android devices. The powerful software includes all the tools you need - payments, digital receipts, open tickets, inventory, reports, and more. It is versatile enough to serve every kind of business, from retail to bakery. The simple and elegant user interface makes it easy for you and your staff to get up and running quickly.


Square Point of Sale Features

  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management
  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

Square Point of Sale Reviews Recently Reviewed!


Easy way to take payments on the fly!

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Super easy to setup and start taking payments - app isn't rich with features but it does what it's supposed to do!

Cons: It needs a few more things, like web links (for remote customers) and load time is a little slow sometimes.

Good POS

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use; everything from buying the equipment, setting up the account, inputting inventory can be done without prior POS experience.

Cons: Processing fees can be high, depends on use. Some features are missing and cant be used for large businesses.

I LOVE Square!!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is phenomenal - especially if you own a small business! I love the user friendliness of this product...even my Grandma could figure this out!

Cons: I honestly don't have many cons about this product. From the moment I opened it was very easy to use. It keeps track of your transactions, profits, losses, and customer information and more!

Great for Fund Raising

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to set up an account to take credit card payments for anything type of product or service.
Great flat rate fee to eliminate the guesswork on different fee rates.

Cons: Only one scanner is available free of charge with an account. Would be better if it offered 2 or 3 scanner attachments for iPad and iPhone.

Works perfectly

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We set this up at the church for taking payment for an event and it was so easy. We grabbed a couple tablets and had zero hiccups running it for the evening.

Cons: I wish we had the new reader for it. We used the headphone jack version and had to find tablets with a headphone jack since ours all had a lightning port. But it wasn't the end of the world.

Easiest to use, easiest to set up with no restrictions.

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square offers a solid rate and accepts each credit card type. It is very easy to get your product, create an account, and start using. No hassle and no issues ever. Quick email alerts as well.

Cons: I mean their rate isn't the lowest out there... but that's it. I would also note that I am referring to their swipe card rate. Their manual entry is a little higher than some others that I've seen.

Overall: I have so much going on at all times, it's nice to have something so easy to use and I have no worries about it.

Square has been a great payment processing tools for my business. You can use it everywhere.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use online and offline. So there is no excuse for not being able to sell your products or services from almost anywhere. you have the option to receive the regular deposit time frame is 24 hours or you can choose to receive instant deposit into your bank account. There cost percent is very decent as well. I have happily used square for over 6 Years with no problems.

Cons: Some times you most swipe the card several times to get it to process the charge. 98 percent of the time it works great!

PERFECT

Jun 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This softare is perfect. The cost is fair,especially when consdering what you get for the money. The back-end and customer-facing inventory is easy to use and manage. I love that we can use phones, tablest, of all-in-one units as payment solutions.

Cons: Legitimately nothing so far! We have not reached out to their support as of yet, so I'm not sure how that is.

Square is the new default for mobile credit card processing

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is easy to use and train new staff to use. We use it to process mobile sales for some of our events. Without it, we would still be collecting cash and checks !

Cons: There are some fees, we are a nonprofit and these can add up for us. But that would be the case with a lot of providers.

Overall: Square enabled my organization to conduct business on the go or during live events, so we don't have to collect other forms of payment. Most customers expect to be able to use their credit cards and this allows us to stay current.

Easy to use for sales

Jun 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We don't use Square a lot as most of our billing is online. But when someone does want to make a purchase at our location, we can easily do this. I had trouble setting up the reader on my iphone so I usually just go to the website, log in and do the transaction there. Very simple, easy steps. I do love that I can use it so simply. We try to get people to pay online as I mentioned so I probably use it once a week and for that it works great!

Cons: Like I said, I had trouble setting it up on my iPhone. We had to return the scanning piece twice and receive new ones and we (customer service) and I still couldn't figure out why it wasn't working on a new iPhone. I decided it was a glitch but I'm okay doing it through the website.

Have used this multiple times.

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Square is great for small business owners with the need for mobile business. It can connect to ipad or phone so can be used in multiple locations.

Cons: Square does require a processing fee which can eat into profits and there are other online apps that can be used for free.

Simplify your life

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Square app is amazingly easy to set up and use. Within a few minutes I was able to set up a profile and link to my bank account. I spent another few hours setting up my inventory, and linking to pictures of the inventory. The ability to manage sales, taxes, and inventory all in one app is time saving and lends to efficiency. The training for my assistants was minutes, as the program is easy to understand and sales take few steps to complete. No issues with connectivity, even in areas where the ability to connect to cell towers might be questionable. The option for off line use is helpful should you find yourself in that situation. Transactions simple process as soon as you connect.

Cons: I couldn't find one thing I didn't like about this app, well maybe the fees, but that being said they are extremely reasonable and for the convenience of being able to accept credit cards at remote locations well worth the spend.

It was a little finicky but it got the job done.

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It did exactly what it was supposed to do, it made the credit and debit card payments easily process-able. It was nice that it did not require a specific device too, just a smart phone

Cons: It was very hit or miss as to whether or not the slider would work on that given day. Sometimes they would work, and sometimes they would give problems constantly. We could not identify what was causing the issues or how to fix them, because they would change from day to day.

Overall: The biggest benefit was opening the door to credit card and debit card processing. Not to many people in younger generations carry around cash and having the card reader made it so they could make purchases as well!

Very convenient

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Our company does a lot of off site locations and this is the one device that gives us no issues. We can easily take payments, track the payments, and send a receipt. All customers love it as well. You also get a free swiping device!

Cons: The percentage taken per transaction is a lot compared to other retailers. The financial reports could be a little better as well.

Great device for processing payments

May 28, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This app is great for business or personal use for taking orders of all kind. The reader works well and has little issues running credit cards

Cons: The problem is trying to connect employees to the system. It's very difficult to send or create a profile for an employee. And it is just as hard to connect them to the account.

Overall: The ability to take payments anywhere

Square made taking card payments super simple for one my business and I love the ease of use.

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to take card payments with extreme ease with my phone and Squares mobile app/card reader is such an extremely simple and straightforward solution to payment processing.

Cons: The app absolutely kills my phone battery. I would often have to put it into offline mode which was a little risky to me. I would love to be able to use the app in online mode but without the location service settings on which is what drained my battery the most.

CONVENIENT!

May 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Square is very convenient and so easy to use. We used it at the dental practice I worked at for a while and I have also used it as a customer at my hair salon. So easy to use.

Cons: Like any payment software for credit cards there is going to be a fee. They usually charge about 2.5% in fees. Love square!

Capterra-loader

We use Square POS and the Reader for all of our Companies in Person Credit Transactions.

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Square Reader and correlating Point of Sale software integrates quickly and seamlessly with your phone and computer to create an on the go credit processing system.

Cons: I am sure I am not the only one to say this, but the fees Square takes from what you charge are a little high in my opinion, but not high enough at present to prevent me from using Square for our in person credit processing needs.

Overall: Square Reader and Point of Sale are very good tools for what they do.

Does the job

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I've used this on a couple of occasions and it was a painless experience. I'm always looking for easy ways to conduct business. Square puts a quality product out there.

Cons: I have no complaints on the square restaurant application. Can't wait to see how they keep evolving in the business and user space.

Square made it possible for us to take our company mobile!

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. We were able to take our company on the road to different tradeshows and sell to our customers. This enabled us to meet our customers face to face and build personal relationships with them. We also tracked all of our sales history down to the very hour helping to better staff during certain hours of the show in the future.

Cons: Being able to easily make parts inactive through import and export would have been nice. We don't always bring the same parts to every show and in order to mark parts as inactive, you have to do it manually one by one.

Very convenient product

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease that we can take a payment over the phone or in person is great. Being able to send receipts is a huge plus as well.

Cons: If I have to put something, the fees. However, I have researched and Square has the best rates that I have found.

Overall: Very easy to use and the reports are very clear as well.

Payment for services

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I find square very easy for users, not just user-friendly for the merchant but also for the customer. I have used it several times on the customer side and it has been quick and convenient. We can use it right off the cell phone. The entire process takes less than a minute. It's very easy to navigate and the process is convenient.

Cons: My only concern with using square is the security. I'm not sure how secure the app is and whether or not my information can be stolen. I always have a sense of insecurity when it comes to scanning my card. How does square ensure that the information is not stolen? I'm sure there are security measures in place, but as hackers become savvier, I would hope that square keeps up to ensure our credit card information does not fall into the wrong hands.

Overall: Easy and convenient credit card process for paying for goods and services, especially when purchasing from small businesses.

Square is super easy and ready to go immediately

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It really does not get any easier to use then Square. You can have a no contract card processor set up in minutes, offer swipe and chip readers at no cost, and of course you can key it in.

Cons: The processing fee is just too high. then you have to either pass it on, or as your transactions get larger look for a more affordable processor.

Overall: As long as you have small transactions or willing to charge extra for using a card this is great.

Excellent product! Super easy to use and understand.

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about Square is how easy it is to use and its ability to pull together some great analytics. A few years ago we went from an old school POS cash register system to square and we never looked back. I work with volunteers and at large events you only have a few minutes to teach them how to check customers out. Square makes this so easy and quick! Since the interface is so easy to understand even some of my older 70+ volunteers are able to pick up the system pretty quickly.

Also during large events we get real time analytics; we know exactly how much money we made and our peak sales times. Overall it has helped streamline our entire store system as well, helping us make staffing decisions.

Cons: It can be quite costly since Square does use iPads and so the start up costs are incredibly expensive especially if you have multiple locations. And if you are a nonprofit do not expect any discounts.

Great POS

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square has been terrific. This and TouchBistro are very comparable. and I'm not sure which has the edge. They are both great.

Cons: There aren't any blatant negatives here. Sometimes the system goes a little slow but this also could be our Wifi's fault.

Without Square my business of one couldn't afford to take credit cards

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With Square it's easy and affordable for a small business to take credit cards and contactless forms of payment such as Apple and Google. As a healthcare provider, I can also take FSA and HSA cards. They're brilliant for having an offline mode of taking payments for when their servers or my wifi are down.

Cons: I honestly can't think of anything I don't like. I've never had an issue aside from their servers being down for part of a day, but I was still able to take payments in offline mode and was still paid on time.

Capterra-loader

Square is super slick and simple

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Square is profoundly easy to use and has enabled my business transactions to flow fast and quickly. It also adds functionality that my clients want, like emailed receipts and easy refunds.

Cons: The ability to see certain reports, like daily deposits to a bank account, are lacking. And there is no option to do email invoices unless you're online.

Overall: Hands down the best credit card processing interface for small businesses.

Great service for small businesses

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use this with a handheld device or purchase the equipment and use for customers to scan their card or insert their cards that have chip readers. The payments are quick with little to no crashes in the system

Cons: I don't have any cons to report about this particular software due to never experiencing any problems since beginning to use this system over a year ago for my business

Overall: The biggest benefit I have for this system is the ease of use for patients and staff

user friendly and easy for the customer to use

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: point of sale that's super clean and easy to use for both the business and the customer

Cons: The cost of each transaction. I'd rather pay a monthly flat fee to use the system

Capterra-loader

Well, it's a free pos

May 10, 2018
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it is free, free is the best, especially because many restaurants lack sufficient financing to get fully operational.

Cons: The software does not have an integration for third-party online ordering services like uber eats or grubhub.

We use square when we are outside of the office.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is super simple to use. You get the device for free and the set up is quick and easy as well. If you're going to use it for rare events or circumstances, it's great.

Cons: The fees you pay when charging credit cards are quite high. I understand since everything else is free, that you pay more this way. But it is still a bit high.

A good POS

May 08, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to understand and use
Low cost
The equipments aren't expensive
Good interface and easy to use
Compatible with iOS and Android

Cons: Everything about square is good enough except for their action when it comes to suspicious transactions, they freeze then close your account without a warning which it's fair as 99.9% it won't be your own fault

I currently use this POS system for my PT work.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so intuitive! I love that there's a mobile version as well, which is what I primarily use at work. So convenient!

Cons: In its mobile version, you can't look at categories or sections of your inventory, which is sometimes really annoying and messes me up.

New SQUARE Dedicated POS system is great -- Just needs expansion modules

May 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple to setup, simple to use and most importantly -- simple to train. It's so intuitive that the staff took to it in less than 5 minutes of training. Also, because their dedicated POS system "Square Register" is purpose built, we are able to use iphones and ipads to do tableside ordering which makes the workflow and throughput of the bar stools that much faster.

Cons: The reporting is not granular enough with time. You have to find out the hard way, when you want reporting from 9am on Monday through 2am on Tuesday, you have to run two separate reports. And to top it off, you have to learn the hard way that when you select an hour, it will show you everything through XX:59:59 of that hour, if you select the next hour, you're adding that hour's data to your report. They should offer software updates to improve reporting and maybe consider add-ons that are industry specific.

Overall: I can look at reporting from my house, most other POS systems don't allow for that. I can also add to and take from my inventory and item list, I don't have to be tied to my facility to make it work.

We needed a viable POS solution essentially overnight

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is second to none. Also, the help docs really spoon-feed anything you may need to know.

Cons: I'm new to the software so It very well may exist but on the surface it didnt look like there was the ability to have multiple locations for the same store.

Overall: Gave us the ability to start selling in-person in next to no time at all.

Square is the best payment processing softwares I've used!

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Square does not require any monthly fees, charges a little over 2% for transactions, can deposit daily or within a business day, allows you to track reports and sales, is integrated with many apps like quickbooks and weebly, and has a great customer service team. You can use Square POS from your phone, tablet, or computer and it has the same interface across all platforms.

Cons: They have just recently fixed this. Previously Square appointments was not free with Square POS but it is now for individual users.

Decent

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Square was our first software based program for our school auction when we only utilized iPads and paper/pencil for our check out. Square worked fairly well on the iPad. Attendees to the event appreciated the capability to sign and recieve a receipt immediately in their Email.

Cons: It was a little more difficult to enter items into the system though since there really wasn't an easy way to enter items in mass. We have since switched to a new software that takes Excel files and Google Sheets.

Such an easy way to accept payments

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Can accept payments anywhere with a swipe tag for my phone, enter credit card numbers, or create invoices (including recurring invoices for monthly subscriptions!)

Cons: I dislike having to pay a transaction fee but understand this is required for the vendors to be able to provide the service.

Capterra-loader

Excellent Product for small businesses

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is easy to use and functional. Accessible on devices which is great for small businesses that do mobile shows, etc.

Cons: Challenge of always having to connect to wifi otherwise you risk the chance of payments being declined and no way of recupping money.

Works well even using a cell phone

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Perfect for low volume, No monthly fees, Free chip card readers, free and easy tools for selling online

Cons: I actually dont have that many cons. The Pros outweigh the Cons. Keep up the great work.

LOVE Square. Use for all my payment processing.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have never had any issue with processing payments through Square. Funds are always in my account the next day and the notifications I get are instant. My clients never have any issues paying invoices, processing their credit cards, etc. The interface on both web and mobile is extremely well designed.

Cons: I don't really have anything bad to say. I have enjoyed using this platform so much I have never even considered using anything else.

Capterra-loader

Excellent on the go payment solution

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Love the flexibility and the reliability of on the go payments. It helps our business take sales mobile and increases our options for customers.

Cons: The integration of this software could be improved. Currently, the offer exports in standard formats however, square does not integrate with our CRM.

Capterra-loader

My go to credit card processing unit.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the portability of this software. I can be signed in on my cell phone, tablet and computer and use it anywhere

Cons: I would like to be able to set up reoccurring payments for those who pay for services as a membership base. It is also difficult to save a clients card info. The help given doesn't give instructions on how to set that up.

Overall: I am able to accept credit cards at a reasonable fee. It makes making money easier. I also don't have to worry about going to the bank on a daily basis.

Love this Program

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This program is so easy to set up and use. I was ready to start selling within minutes. It was fast to connect and I haven't have any issues with the programing crashing having glitches.

Cons: The fees are a bit high but understandable. Overall that would be the only downside to using this program.

Capterra-loader

Comes in handy selling on the go

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: It has been really good to have Square POS when selling products during an event or show. Makes it easy to grab card information and send receipts to the buyers.

Cons: A better way of categorizing different products during point of sale and getting a quick breakdown of products sold.

Overall: The app gives us ability to have more sales during events and shows.

Excellent for small business and easy to use

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: I love the reports sent at the end for each day with a summary of activities. Easy to set up and pretty comprehensive for a free program.

Cons: Limited way to put products in categories. Can only go one level in when categorizing items. Otherwise it is excellent.

Super easy to use credit card processing software

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The credit card swiping and entering is obviously great. But the functionality of the invoices and setting up a super basic online store is great.

Cons: It has higher processing costs than most card systems out there. The attachment for swiping cards can also be hard to use if you don't have a super flat surface available.

Overall: It's made taking payments for an adult soccer league beyond easy and allows us to receive all payments before the league starts which is huge. .

Capterra-loader

Easy and Intuitive!

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I first used this when I worked in a pizza shop and it was very easy to learn, and very easy to train people on. Sales were processed quickly and payment was seamless

Cons: I wish there was a way to customize the purchasing process to streamline certain features out. There may be but I was never able to find it.

Also super glitchy and the card reader never seems to work right.

Apr 24, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: The idea is the biggest pro about Square's Point of Sale System. It's an incredible idea to be able to plug a card reader into your phone and get paid. However, I have used this for a few years now and have had so many issues. They DO give the option, thankfully, to type in the card number manually, so the transactions will still work, it's just frustrating and often time-consuming.

Cons: The application is often finicky and will shut off sometimes in the middle of a transaction. The card reader has only worked for me a handful of times in the past three plus years I have used it. I can also hardly ever get a hold of the customer service representatives to get any type of help.

Always a great experience with Square no more guessing your fees always 2.75% no more high fee again

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: With square you always know what fee your paying . But square also gives you social media marketing, time clock and inventory control a+

Cons: Sometimes your funds aren't available when you need them but usually with in 48hours and you don't get statement in the mail

The Square was a great and easy to use application.

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The Square was really easy and convenient to use. it provides many functions likes, it allowed you to create coupons, the reward programs and etc. Also, it's awesome that able to show the history of transactions.

Cons: what I like the least about the Square is that you have to manually apply the discount to an individual product. Also, the card reader machine always disconnect when transaction not make.

Overall: I think this software just brings business owner to another level of managing transactions and created convenience for the customers.

Easy to use PoS system that focuses on portability

Apr 24, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Square PoS makes it really easy to accept cards anywhere, even places with poor internet connectivity.

Cons: While their pricing is transparent I think competitors now have better pricing structures if you do large volume.

System to process payments

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The system is pretty simple and easy to use. You can include all sale items very easily with the prices.

Cons: The system can stop working or get stuck during the middle of a transaction leaving you with no way to process payments.

I use Square constantly. I like it but there are a couple of things I could like better.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Easy to use - my favorite feature is the instant deposit option. For an additional 1% fee you can instantly deposit your transactions (over $50) into your bank account without waiting the normal time for it to clear and post to your account.

Cons: I wish it would allow instant deposit for balances under $50. I do not yet have a bluetooth card reader, and my plug in card reader will not fit in my iphone 6s without taking the case off of the phone. My case doesn't come off, so I end up paying a higher fee per transaction for manually entering the card information.

Overall: Ease of accepting credit card payments from clients anywhere, anytime.

I use this POS with my business, and I love how easy it is to use.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is user friendly, especially when the customer is waiting for you to process their sale. I also like that I can store standard invoices and I I must do is click on it and it is ready to go.
If I need to start a new sale, it is easy least as well. I also love that I can use my mobile phone without worrying about cumbersome equipment, is is very mobile!

Cons: That I have to pay for it! I really do not have anything to say negative about it. It would be nice to use it without having a WiFi spot. It would be cool to just be able to tap a customers card without having to plug in the card reader.

Square is a great service to have with a Direct Sales business

Apr 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ability to track sales and collect customer information to reference at a later time and generate business leads. Having the FREE plug-in unit which is fee-free in the beginning for a period of time when using a referral code and having the ability to promote your referral code to continue to keep it fee-free for additional periods of time is wonderful for someone with a small business. The per transaction fee percentage is pretty comparable to other POS options as well. Being able to accept credit cards using a phone or tablet with the basic square plug-in reader is a game changer with direct sales where you don't have the luxury of brick-n-mortar conveniences that customers expect.

Cons: I haven't delved into all aspects of the capabilities of Square and haven't really found anything I don't like. I have used my phone as a mobile hotspot when WiFi wasn't available to continue the ability to use this product and avoid running on a data plan.

Easy way to make sales when the LuLaRoe pos doesn't work.

Apr 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it auto transfers money next day to my bank. Its easy to make and edit transactions. And you can send invoices and add shipping

Cons: It took me a minute to figure out how to navigate and create invoices. But once I did it super easy.

Selling goods? Square POS is for you! Fast, easy, and uncomplicated.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: I am a freelance business, so whenever clients want to pay with credit card, I have Square as one my options. I also use an invoicing software that takes credit cards as well as an online website that run through a different system. Square was the first system I used when I first started out and it's a solid system, but I've found better alternatives throughout the years though I still use it occasionally. It's great for quick sales that don't require an invoice.

Pros
Quick POS capabilities
Ability to charge a "tax" that will essentially pass on credit card fees to the customer
Immediately emails receipt to customer so that I don't have to worry about it

Square is great for goods, while I would recommend Wave for services. It's more robust and you can pull lots of different reports related to accounting through Wave. The one thing about Square that does have Wave beat is the ability to add a "tax" that essentially passes on credit card processing fees to the customer. It's easy to do on Square, while in Wave I have to manually calculate the percentage and add it as another item.
Square also is portable and quick and you don't have to create an invoice for it if you don't need one, so that's also a plus.

Cons: No ability to create invoices for services.

I have the old Square attachment for my phone and it doesn't take the new chip cards. I have to purchase the new one in order to process those cards and that's kind of a nuisance.

Doesn't Everybody Use This Product? If not, they should!

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy, and handy when you are on the go for your sales business. I helped my mom set hers up for he business, then realized I might need one myself. When I sell items of r business, or even if your friends need to pay you for something you bought, fastest way to get your money

Cons: My biggest concern was when business owners connected to outside wifi. With all the internet scams out there, I was concerned. In the end, there's not much to worry about with your credit card protection, etc.

Quickly accepts cards

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We primarily use Square POS for events / fundraisers at the door when attendees may not have cash on hand. It has allowed us to take electronic payments, whereas before we could only accept cash or check. Of course there is a small fee, but every credit card transaction has a fee now. It accepts other cards besides the major ones like Visa and Mastercard, so that is nice too. The transactions are recorded in an easy to see list which makes viewing the history a breeze.

Cons: I usually get the card reader to read the card, but on the occasion that I have to type in the card number manually, it will charge a much higher transaction fee. The money takes a few days to transfer to your bank account as well.

Squre POS makes invoicing and mobile checkout a breeze.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Square UI makes it extremely easy to manage products, customers, and payment, even on a mobile device. Categorizing items and prices is easy and intuitive and sending invoices is a quick and simple process. Being able to see basic transaction metrics at a glance takes guesswork out of your income stream.

Cons: I've found nearly no downsides to Square POS. The one confusing occurrence on my Android device is that pressing the Back button on my phone after sending an online invoice takes me back into editing the invoice instead of back to the home screen. Doing this without realizing has left me confused and unsure of whether I've sent invoices a time or two.

Very Helpful!!!!!!!!!!

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is great. i use this when i am out at flea market, this makes sales so easy, Especially since people don't carry cash.

Cons: This has worked flawlessly, i do not have any issues. i would highly recommend this product to anyone.

Easy and Useful!

Apr 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: An extremely easy platform to accept payments on any level - great for artist merch tables and in helpin track inventory.

Cons: The card readers can be a bit finicky and you are at the liberty of WiFi depending on how you use your device.

Capterra-loader

Quick setup and excellent support!

Apr 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I helped a buddy of mine when he mixed his eCommerce business with a brick and mortar presence. When it came to a point of sale system, he was going to over-complicate matters. I sold him on Square, since we both see it everywhere, then he was off. His card reader arrived less than a week after signing up and he was literally accepting payments within minutes.

Cons: I have nothing to report. Once, the reader was malfunctioning but a replacement was sent out immediately upon connecting with support.

Very easy to set up and start using.

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This app is great to make and e-mail invoices with and to easily conduct transactions on the go by smart phone.

Cons: No major drawbacks with this app. If there are any difficulties it likely comes from my being completely technically lacking not from the app itself.

Point of Sale is a wonderful tool for charging as a small business.

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The web app and the phone app of this program work well for keeping client records, charging clients, and sending receipts. I run a small counseling practice and Square helps to manage the books for me!

Cons: The only con I would list is the cost of saving a CC in the system and charging it weekly. It's much cheaper to have clients bring the CC to session and charge live.

Great POS for coffee shops

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The interface is very easy to understand. Also being able to add and remove products/items is very easy.

Cons: When searching for specific products/items it can get pretty difficult to find what you're looking for.

Easy, easy easy to use.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Mobile and desktop versions are very similar.

Offers the store/website, which is a great tool.

Invoices allow for quick payments for easy submission.

Cons: Their customers service lacks. Once you set up an account in one name, very hard to transfer to another user.

Very good to use for business, helps in more way thanks one...

Apr 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like being able to accept cards from our customers. It provides another opportunity for our customers and really sets us apart at the farmers markets. My customers like that square accepts discover, amex, all of those random cards. It's a blessing to use square.

Cons: I do not like that if is black and white I wish my register could be pink that would be soooo cute. I am pretty impressed otherwise.

Love it! Works well! Godsend!

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love square point of sale and have used it for many years now. I can honestly say with the features and the functionalities and have gotten better and better with time.

Cons: Absolutely no problem whatsoever with square. It is a godsend and a must-have for all bases are use of every size.

Capterra-loader

Makes handling transactions easy

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to accept credit cards has greatly improved my business. This software is very valuable to my business.

Cons: Previously I was sent a postcard to receive a free square reader that never showed up, this was a bit concerning

Easy to use!

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer support is a big plus! I can reach customer support by email or phone, with a prompt response.

Cons: No complaints. I got square for my business after seeing my veterinarian swipe my card, and I signed his phone!

Overall: All paperwork, payroll reports and taxes are handled by square!

We have been using for years. It is basically easy to use and set up for payments is basically easy.

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of it. The fact that we can set up user accounts. We can taylor to our needs for items and lock down when needed

Cons: We wanted to change the owner to our company vs an indiviual and were told we had to close accojnt and re set up. Customer service was not much help and that solution was not acceptable

It's my second choice when I can't use Intuit Payments.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and Square (squareup.com) supports countries outside the USA unlike Intuit Payments. It charges fees which I can add in a surcharge to have our clients pay.

You can also grab a card scanner to charge anyone including yourself. If you need to grab some quick cash off of a credit card without paying for the higher cash-advance fees, you can do that. (Think about it for contingency funds, not for frivolous spending. It beats defaulting on loans if your business starts to flounder.)

Cons: I can't think of anything. I'm not sure if they show you how much you get after fees, as I use Square so seldomly, but that could be useful.

Overall: I especially like the card scanner.

Square POS is a simple POS solution that works great.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The design is super cool. I love that it is just a simple ipad on an elegant stand. The software is easy to set up and easy to use. It saves time and headache training employees on how to use it.

Cons: It is a little pricey to set up as you have to buy an ipad and the Square setup. Also, the transaction rates are a tad high but totally worth it for the cool looking easy set up.

Great product, poor customer service

Apr 04, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use was probably the best part of Square POS. It was simple, intuitive, and transfers worked great.

Cons: Holding time for large purchases and customer service are areas where they could use work. Ultimately, I had an account where my smartphone POS was disabled because of a mistake they made linking my account information. It has YET to be corrected and is still disabled. I have migrated to better pastures...

Worked Great as a POS solution for a pop up shop

Apr 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to set up through the app and for them to send you a square card reader for free is obviously a plus. I used this to sell tickets and T-shirts at my wedding social and was a great solution to those like myself who don't carry cash around.

Cons: I guess the worst thing is the charges per transaction but that's the price to pay for the convenience i guess. Also if they one day get rid of the card reader and just have touch through your phone device would be the most ideal.

Capterra-loader

Excellent POS system for small businesses/individuals

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great software for small individual deals or small business transactions. Allows you to charge by specific amount or set up a menu of prices for easy transactions.

Cons: I wish the interface was a little more customizable and robust. However, it is definitely fully functional as is.

Great POS

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to apply for easy to use fast verification doesn't matter small amount or big the service is great and there's variety of options

Cons: I honestly don't have anything negative about it, however, may be their devices need some updates.

Love its portability!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The thing I like most about this software is its portability. We are able to share the square and not be stuck at one desk trying to run all our sales.

Cons: The thing I like least about this software is probably going to be that it has to be brought up on the ipad each time but I think they do sell a system that keeps it up like a register.

Review

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best part of this system is the incredible metrics they help you capture without having to do much labor.

Cons: I wish it was a little more intuitive to use. I experienced a slight learning curve when I first started using the product.

Easy To Use

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My Hair Dresser uses this system and I like how easy it is for me to pay for my services and how fast that is sends me an email confirmation

Cons: I dont have any cons per-say because I am not the main user of this product I was just the client and using if on the other side things is always a great point of view to get

Familiar Credit Card Services helped increase sales

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We started using the little white dongle initially and the Square system is familiar to customers. Signing on the device with their fingers has become second nature. Being a smaller merchant, having the familiar experience helps.

Cons: The cost is appropriate to smaller businesses however as your business grows there are several merchant service companies who can beat the price after fees. If you see yourself growing take a look at other options as the flat rate we were being offered was starting to feel expensive.

Good for so many things!!!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Square made it extremely easy for my husband and I to exchange monies before our bank offered joint accounts. For anyone needing to send/receive a relatively "low" amount of funds per year Square is fast, easy, and no fuss.

Cons: I did not experience this myself, but I do know that the transaction fees (merchant fees?) go up significantly if you exceed a certain value, but again, I was not subject to this.

Square is useful for events

Mar 23, 2018
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Square is easy to use and set up a variety of specific items at specific prices. You can even organize items into groups.

Cons: I dislike the extra fees they charge and the proprietary credit card reader you have to use that is only available with an aux port.

Simple Design and Fast Checkout

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Square has great brand recognition which is important to customers when obataining credit card payments. The ability to transfer money to your bank account the same day for a low fee is quite convenient. I appreciate the sales graphs and ease of use when at shows, we can quickly check it customers and send reciepts. It's great that inventory can also be updated to reflect recent sales through the Woocommerce integration feature.

Cons: If there was a program to upload Square transactions to Xero Accounting that would make my life easier.

Easy to use for a small business

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use. No monthly fee or contracts. You can use it as much as little as your business needs.

Cons: There is nothing I don't like about the software. I have never had an issues with my money being deposit3d.

Overall: Letting customers pay with ease.

This is the best POS software hands down. It is extremely user friendly and efficient.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the reports that are available. They allow you to track the bbusinessgrowth as well as tracks when sales were down in a glance. It lets me keep up with sale trends of my top selling items. I love it.

Cons: What I dislike is that when looking at customer purchases a time period can not be selected, the total is shown for every purchase since they were added into the system.

We use Square weekly in our on site store and for donations

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The pricing for Square is great. Additionally Square is really easy to use, train people on, and it always works smoothly. The batching options are fantastic and fast as well. Great POS option for those not wanting to deal with the security of protecting card numbers.

Cons: We have used several quick pos options and have liked square the best. The only improvement would be a way to use it without internet access.

Overall: We use square weekly for donations and store sales, we love it.

Overall positive, simple to use.

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Simplicity. It's easy to use and understand, getting set up and started is straight forward. It makes it easy to use for clients and quick transactions. The fees are reasonable.

Cons: Sometimes the reader is slow to connect and gets bogged up. My newer reader is better, but sometimes it doesn't swipe and occasionally won't read the chip either.

one simple swipe

Mar 19, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Cant get any easier than using this system. One swipe and a sign and your done.

Cons: If the consumer is having internet issues then the square goes down and only cash payments can be used. Ive come across this multiple times where the internet went down. If you have no cash on hand it can be frustrating. But this doesnt necessarily make it a Square issue

Great way to easily collect payments in house or on the go

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We don't use Square for our business on a daily basis, but whenever we have pop-up shops, it's been an awesome tool to be able to quickly and easily accept payments. We haven't had any problems with it at all! Love how you can put in the exact products and details of the items you are selling and even put photos in for ease of use when trying to conduct a transaction. Been perfect for our small business!

Using the Point of Sale app has been great so far. Simple to use, but has lots of features available

Mar 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that it is simple to use! I use it on my phone, so I click the app, insert my card reader, and I'm ready to go! I mostly have return customers, and I can set them up in the system, and then easily choose them when they make a purchase, and send them an electronic receipt. Or I can email them an invoice, and they can pay that way, and I don't even have to handle their card at all. It keeps track of sales, best-selling items, most frequent payment types, and probably a lot more I haven't learned yet!

Cons: There are so many features that I don't know how to use yet. It's a good thing to have so many features, but I feel like the tutorial left me wanting more. (I tend to learn better one-on-one with people than through a tutorial, so this may just be a downside to me)

My go to POS system, for my spa

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can really customize it up to your liking. I found report system is very detailed and you can easily send yourself email.

Cons: I don't like that it has other features that I don't need. I get email notifications about their other functions that I don't need and over priced

Overall: I get my money on time and it's trustable

I dont know why it took me so long to try!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So the first thing about this POS system is that it so user friendly and easy to use!
When I first though about using a POS system I was worried about having to learn about accounting and such, (Was cash only) and it was so straight forward as far as the fees .
There was no hard intimidating arithmetic involved in the process, that for whatever reason I expected....
So this has been great to help INCREASE sales because well most pepole these days dont carry cash, so vendors need to get with the times.
I also like it includes tipping, and sending them and email so that helps build your emailing list up too. so lots of pros here, Also to I find the Square system super pretty!

Cons: I really cant think of any cons, but the thing that I like the least as a consumer is the cost , LOL It would be nice if it was cheaper, maybe they can offer different plans for smaller or larger companies? Which they don't, so I suppose that can be a con for you.

Overall: It gave my business a really nice boost in revenue that i didn't realize i was loosing all along.

Great for selling merchandise and keeping up with money in the drawer.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like how I can keep track of how much money is in the drawer and if we accept cash for other items not in the system, we can use the 'pay in' option so the drawer amount is accurate. I also like how it keeps track of the stock online.

Cons: The only thing is their customer support is only available during the weekdays during business hours and we are open mainly on weekend and nights.

I love square POS!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software on IOS is extremely easy to use
Software on IOS is feature rich
Sales dashboard has a lot of useful information

Cons: Wish there was an easier way to tax/not tax items
Wish there was a way to add items, discounts, etc on the mobile app

Square Point of sale works great!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about the Square Point of sale software system is how easy it is to use as well as to hook up.

Cons: I would have to say the thing about Square Point of sale software that I like least would be signing with a finger tip takes a bit of getting used to for the consumer.

Capterra-loader

I love using square for taking onsite conference payments!

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its ease of use. I like that any of our staff can be quickly trained in how to use square, and that if any of them make a mistake it can be easily found and remedied.

Amazing Product - Super Easy to Use

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy set-up and easy to train staff on. Works great for events for our team. We've tried a few alternatives but always go back to Square. Banking integration is easy and pay-outs are quick.

Cons: Not many we can think of. Payout used to take like up to 5 days or so but now its almost never more than 2. Only other annoying thing is the processing fee but that's there for all of these type products.