AlertOps

AlertOps

4 / 5 1 review

Who Uses This Software?

IT and DevOps teams in any company from small businesses to enterprises.


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
  • Pricing Details
    Standard = $8 Premium = $16 Enterprise = $27
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AlertOps
  • alertops.com
  • Founded 2014
  • United States

About AlertOps

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.


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AlertOps Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management

AlertOps Reviews Recently Reviewed!

This is the most flexible Major/Critical Incident Management solution I could find.

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great flexibility.
Best price compared to the competition.
Fund hands-on support during the trial is very helpful
Ability to do Manual Paging (which is awesome).
Ability to Let Multiple People on Multiple Teams All Get Alerts at 1 Time.
Ability to Escalate and Prioritize Alerts Based on Rules.
Can Do Customized SLA's on Higher Tier Plan.

Cons: UI & UX needs work (but I hear that they are launching a new UI & UX soon that should solve this)

Overall: Awesome amount of knowledge gained and ability to get behind the scenes information on strengths/weaknesses of different apps. Very helpful when choosing between different apps.