Who Uses This Software?

Mid-size, Large enterprises


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $0.01
  • Pricing Details
    Contact vendor for price quote
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Qelp
  • www.qelp.com/
  • Founded 2005
  • Netherlands

About Qelp

Qelp is the global leader in online self-service software for any device. We enable Telecom operators to reduce support costs, increase revenues per user, strengthen customer satisfaction and provide better customer experience.


Qelp Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

Qelp Reviews

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