# Queue Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Queue Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/160493/Queue --- # Queue Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Queue ## What is Queue? Viral brand advocacy and community activation platform to rapidly grow and engage authentic leads, fans, users and customers. Accelerate traffic, conversions, acquisition, engagement, insight, and awareness at the highest ROI with advocate marketing campaigns. Trusted by leading digital agencies, brands, and growth marketers. Platform integrates cross-channel social media, actions, data on-boarding, analytics reporting, email automation, and embeddable tools including community hub. ## What is Queue used for? [Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Advocacy](https://www.capterra.com/advocacy-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Queue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://queueat.com/&name=Queue) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Queue 4.3 (10) VS. [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price $69 Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (10) Ease Of Use 4.7 (80) Value For Money 4.2 (10) Value For Money 4.6 (68) Customer Service 4.1 (9) Customer Service 4.9 (76) ## Queue alternatives [4.7 (15)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month [4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting price $95.00 Per User, Per Month [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/) [4.6 (80)](https://www.capterra.com/p/153180/Buyapowa/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/153180/Buyapowa/) [InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/) [4.9 (182)](https://www.capterra.com/p/138738/InviteReferrals/reviews/) Starting price $99.00 Per User, Per Month [Learn More](https://www.capterra.com/p/138738/InviteReferrals/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Advocate Management Track and manage advocate communication, engagement, and performance Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assessment Management Creation, administration, and evaluation of assessments or tests Queue 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track and manage advocate communication, engagement, and performance Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Create, manage, and print wearable badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Provides a channel for team members to share media files, communicate, and work together Enable students, customers or employees to engage with each other in a particular space online or offline Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Organize and manage interactive contests or challenges Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Encourage your customers to promote your company by providing materials, tools, and reward programs Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Tracks metrics that provide insight into how a user interacts with any interface or product Manage entry processes via custom forms Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Caters to sales teams Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Games or game-like elements to track progress and reward accomplishments Establish measurable goals and objectives and track their progress over a specific period of time Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Choose winners for contests, promotional events, games, or sweepstakes via voting, polls, random selection, etc. Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Boards that use custom metrics to show how leading performers compare to other individuals/teams Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Enable advocates to promote nonprofit, charitable, and/or political organizations and causes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Tools designed to streamline the process of lead generation and management for sales teams Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Point or incentive based programs loyalty programs designed to increase customer engagement Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Automatically calculate score after the assessment Process of communicating with an online community and measuring the effectiveness of activity Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.2 (10) Basic $69.00 Per Month Value for money 4.2 (10) 4.2 Based on 10 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (9) 4.1 Based on 9 reviews ## User reviews Overall rating 4.3 Based on 10 reviews Filter by rating 5(8) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Blogger Broadcast Media ### "Awesome Way To Attract Customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2018 Pros I love the options it offers to attract and gain more viewers, clients, and future customers! Cons This software offers email marketing but not all of them are available to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business Development Specialist Marketing and Advertising ### "Pretty intuitive but customer support is lacking entirely and it's not all the way there yet" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 2, 2018 Worked basically for what we needed it to, but overall I think there are other softwares out there that can get the job done with better customer reps, better help and better quality. I think this has potential to be great software but it's just not there yet. Pros It was easy to implement onto a landing page and it was pretty easy for our leads to use it. Was really easy to set up from start to finish. Cons It could never seem to function properly. We were always getting emails from customers about functionality issues, and when we did ask for help from the customer service department we either got radio silence or a "we'll get back to you" or "that shouldn't be happening." It was never really helpful nor did it ever really end up with a solution from there team, you're pretty much on your own. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Content Marketing Manager Marketing and Advertising ### "I Wouldn't Recommend Queue To Anyone" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 2, 2018 Although we are able to produce a large amount of leads with the gamification of Queue, it comes at a cost. If you just want to show your clients a large list of leads, regardless of how warm or qualified they are, this software could interest you. However, it is cheaply made and it is not an easy software to work with. It just depends on your goals. Pros The perception of what Queue can offer and the mass amounts of people it can collect through its software in a short amount of time is an appealing feature for Queue. The gamification is also of interest and is a percieved benefit. Cons I work in a client-based industry and while the software was able to produce impressive numbers on the lead gen side of things, working with Queue on the backend was nothing short of headache after headache. We even had a direct line of contact with one of the higher-ups at Queue and getting issues resolved was always took an unreasonable amount of time (weeks). The "game" often provided incorrect scores or didn't apply points properly after actions were completed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Mark P. Director ### " Awesome for engagement! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 24, 2018 Pros This is primarily been our best method for engaging. Overall, we have been very pleased with the system it works so well that many of our colleagues are utilizing it every day Cons Other than taking some of our team a little bit longer to learn, this was a wonderful tool for us and I worked exactly as described. Nothing bad to report Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David C. Band Leader / Wedding Specialist ### "LOVED LOVED LOVED doing the Queue :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2018 Lots of leads! Pros Really innovative concept with a very good User Interface. I got great results and it literally is like pouring gasoline onto a fire if you've got a good offer already. Cons Found some of the e-mail services a bit clunky (I'm sure that's been fixed since I last used their beta version). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2018 David, thanks so much for your kind review we really appreciate it. KS Kunal S. Owner Luxury Goods & Jewelry ### "Fastest way to grow email list and social media following" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2017 Added 4000+ subscribers to my email list, added hundred of social media followers within a span of 1 month. Pros The software taps into human psychology of wanting to win a contest or giveaway. My favorite thing about this software is the automated messages it emails to contestants when they get outranked. Cons Initial set-up can be a bit time consuming. But just like anything new, you need to invest an hour or two to learn the software and set it up correctly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2017 Thank you so much for the review Kunal! As for the initial setup, we completely agree and are actively working on making Queue as self-service as possible. Thank you again for your support! DH Derric H. CEO Marketing and Advertising ### "Best Viral Contest Platform in the World" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2017 I used this tool to run a client's giveaway and it worked really well. There are some tricks to it, as far as setup and strategy, that need an advanced marketer and mindset. And hopefully they will have more information and documentation about that on the website soon. But it didn't matter, because I was able to confer directly with the CEO and he helped us through the entire giveaway to ensure we were setup for virality, had the right messaging, and then he worked fraud prevention at the end. Thanks to our rep for making our giveaway a success. Until next time! Pros Virality, flexibility, strategy, their dashboards and metrics are easy to understand Cons You have to design your own landing pages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2017 Thank you Derric! Literally just finishing up that documentation you mentioned right now. Onboarding, setup and best practices for pre and post campaign launch will all be available starting next week. BN Brandon N. Head of marketing Consumer Electronics ### "Best tool for growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 26, 2017 Queue makes it easy to get the word out. Not only is the product great, but their service too which is just as important. Great personable service. In my personal experience they even helped with our customer service which I know most other companies would not. We raised over 500k in funds on indiegogo because of Queue's help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2017 Thanks for the review Brandon! Love to see you back again running more campaigns :) TK Tyler K. ### "Easy to use, easy to execute" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 23, 2017 Worked on a passion project called The Last Gift box, Queue helped the book and presentations get bigger than anticipated. Much more so than we had planned for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2017 Thank you so much for the review Tyler! We look forward to working with you on making your next project another success. SS Sean S. Founder Internet ### "Great Referral Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2017 We've used it in multiple portfolio companies to build buzz, build email lists and raise capital for crowd funding campaigns. It's easy to set up and use...and the results are almost instant. Pros Its ease of use and unique ability to improve conversion rates. Cons I wish it could do more! I hear their working on features to cover multiple digital channels which is cool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2017 Thanks for the review Sean! Definitely working on those new features along with a few others ;) [View all Reviews](https://www.capterra.com/p/160493/Queue/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)