# Shortcut Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shortcut the right Task Management solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160498/Clubhouse/reviews --- Shortcut 4.6 (363) [View alternatives](https://www.capterra.com/p/160498/Shortcut/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shortcut Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews MR Manish R Software EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task.“ November 18, 2022 JH Jo H Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic?“ October 20, 2023 PG Paul G Software SpecialistMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for!“ May 2, 2022 JH Jo H Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team.“ October 20, 2023 CC Cindy C Product ManagerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level- Easy to create sprints and I like the summaries provided on the story points“ November 17, 2022 JH Jo H Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The integrations of shortcut with other commonly used software by product managers are lacking.“ October 20, 2023 JH Jo H Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The reporting function looks very comprehensive and powerful but we don't use it well enough.“ October 20, 2023 AG Amy G Customer Support ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create tickets, they execute them), but each time someone says "just filter and find", I have no idea and can't figure it out. “ July 25, 2022 ## Showing most helpful reviews Showing 1-25 of 363 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bryan M. Product Director Design Used the software for: 6-12 months ### "The perfect tool for software projects using Kanban" August 23, 2019 5.0 Clubhouse helps us manage agile software projects better than ever before. With other tools it feels like we are forcing it to try to accommodate our workflow, but with Clubhouse it feels like it was designed exactly for our use. Pros Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically. There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts. Cons It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors. Review Source VR Verified Reviewer Technical Support Specialist Computer Software Used the software for: 6-12 months ### "A great tool for keeping your company on task and target." December 30, 2024 5.0 Overall Shortcut has been so helpful in ensuring my team and I stay on top of our tasks. It's easy to create Story templates and to keep track of all your tasks. I love working in iterations, to ensure we stay focused on the job at hand, and avoid being distracted by too big of a workload. Pros Makes it really easy to keep track of your tasks and projects, specifically in relation to your company's overall goals and objectives. Cons It's not as pretty as some other task management apps, but it's really not too bad. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello didn't have enough planning features and was getting very slow to use. Review Source VR Verified Reviewer Project Manager Computer Software Used the software for: Less than 6 months ### "While Clubhouse can do some things well, it is lacking in many areas" August 4, 2019 2.0 My experience with Clubhouse was not great to say the least. While the UI is promising, and the price per user is much lower than others, you get what you pay for. Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on. The project layers overlap in a way that would be good if you were working on individual projects for a larger product, but not if you are working on individual projects geared towards individual clients. Pros I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop. Cons Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running. Reason for choosing Shortcut We ultimately did not choose Clubhouse, but instead went with Jira. Review Source LD Lee-ann D. Director of Business Systems Marketing and Advertising Used the software for: 6-12 months ### "Shortcut (previously Clubhouse) has been a great improvement for us." November 9, 2021 5.0 Overall our experience has been great. Less has been falling through the cracks, and we're able to actively manage & prioritize our development with ease. The application is enjoyed by both the development team & the management team, so everyone is benefitting from our switch to Shortcut. Pros 1\. The app is very easy to configure & set up. 2. The user experience is seamless & functionality is very self-explanatory. 3. There are multiple ways to configure each component, so you can set up the app according to what works best for you & your company. (No "one size fits all" model.) 4. The ability to set up different workflows for different departments has been a huge help for us. Cons 1\. It's a little hard to envision how each of the components should be set up for your organization when you're first getting in there (i.e., projects, workflows, milestones, epics, stories), so we ended up changing the setup as we went along after the initial configuration. This wasn't necessarily a bad thing, as it allowed us to improve the way we currently did things. 2. The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics. This means if we have one-off tasks that are added as stories, those do not pull into the report we'd like. For that reason, we have to set up an entire epic just to set up a single story, for reporting purposes. I think it would be great if you had the option to pull the Gantt reports at the epic or story-level. Reason for choosing Shortcut N/A - Shortcut was the only application we looked at, based on a recommendation from one of our developers. (He had used it previously for a personal project.) Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) While Teamwork was great at managing individuals' tasks, looking at overall projects, and the current status & priority of each of the tasks within those projects, was not quite as user-friendly. Overall this was a great tool for the development team but not for those managing those folks. Review Source BB Benjamin B. CEO Computer Software Used the software for: 1-2 years ### "Effective Project Management for Small to Large Software Teams" November 5, 2021 5.0 I really enjoy using shortcut and it has given us the ability to manage complex projects. I highly recommend it. Pros Whether you’re part of a small software team or you’re integrated into a collection of agile teams at an enterprise software shop - Shortcut makes it easy and intuitive to manage the many integrated software projects of todays micro services oriented development style. We’ve found that Shortcut grew with us from 2 devs to 10 and we expect it to grow with us as we grow to 50. Cons Story management sometimes feels like a full time job, but at least Shortcut makes it a joy. For our open source projects we have a hard time integrating with issues on GitHub where public issues are generated, but for our private projects, the GitHub integration is lightweight and effective. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Frustration with the other project management solutions. Review Source JM Justin M. Co-Founder & CXO Telecommunications Used the software for: 2+ years ### "Scaled for the complexity of JIRA, but with the best UX possible & no sysadmins needed" November 4, 2021 5.0 Pros Every org grows out of Github Issues, Trello, and Asana when they realize a) stories need relationships such as blocking/blocked; b) stories need task checklists; c) different groups have different workflows; d) stories are often mini-project briefs and need to read as such. However, once you find yourself in JIRA, which you've been told is the mature platform for mature orgs, you're operating a nuclear submarine, you need 3 sysadmins, nobody can find anything, and you want to throw your computer out the window. SC has the infrastructure but with the user-friendliness of everyday software. Think of how Mixpanel took what Omniture was doing and made it accessible to the everyday marketer. That's what Shortcut does for eng/prod teams. No sysadmin needed, everyone gets it. Their API is well-documented and incredible. We do tons with Zapier because of how much they expose. Their CS team is spectacular, inquisitive, friendly, helpful. They want their customers to succeed. They have a one-click signup link which has made our onboarding process much faster They have templated stories and checklists which we use across the org for everything from product launches through onboarding/offboarding hires. Cons very few dislikes. it's amazing. if i have to force criticism: - If you work cross-departmentally, avoid multiple workflows, or you'll be having to look at multiple kanban boards daily - the "dashboard" (home) isn't as useful as it seems like it should be so we all either use iterations or stories view for our daily lens - shortcut and productboard both boast integration, but it's not great, and i think this is the fault of productboard but really these criticisms represent like 5% negative compared to 95% enthusiastic positive Alternatives considered [Swimlane](https://www.capterra.com/p/175440/Swimlane/)[Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Switched from [Trello](https://www.capterra.com/p/211559/Trello/) A friend told me that Clubhouse was effectively "JIRA but with a designer cofounder" and that's accurate. Review Source VR Verified Reviewer GTM Research Used the software for: 6-12 months ### "shortcut lover!! " November 9, 2021 5.0 totally changed my day to day for the best Pros best project management software ive ever used, works for technical engineers and nontechnical marketing chaps like myself. Cons wish there was a REALLY simple version for mobile that showed me a minimalistic view of my cards or something really creative to change my life there, if anyone could create the perfect on the go project management view, it would be you guys! Switched from [Trello](https://www.capterra.com/p/211559/Trello/) hated the card format of trello and my team found it hard to collaborate on Review Source VR Verified Reviewer Backend Developer Computer Software Used the software for: 6-12 months ### "Powerful project planning" January 8, 2023 4.0 Pros Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack. Cons The per-user price is a bit steep if you need access to all of Shortcut's features. Switched from [GitHub](https://www.capterra.com/p/129067/GitHub/) Shortcut is definitely more powerful than GitHub's projects - but it comes at a price. Review Source Ezra S. Customer Support Engineer at Appointlet Information Technology and Services Used the software for: Less than 6 months ### "A visually pleasant alternative to Pivotal Tracker" October 13, 2020 5.0 Overall my experience with Clubhouse has been great. It's got a nice UI and is intuitive. Pros The biggest win for me personally in the switch to Clubhouse was simply having a nice user interface to look at when dealing with tickets. Cons The only issue I've had so far has been that I'm not always aware when a ticket has been reviewed. As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted. We've attempted to solve this with a slack integration but I'm not sure that it's working as expected. Also, it would be nice if they didn't use markdown when you uploaded an image to a ticket comment. Switched from [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/) Our developers made the switch for their own reasons. As a CSM it didn't make much of a difference to me. Review Source Kévin C. iOS Engineer Computer Software Used the software for: 6-12 months ### "Does its job!" December 12, 2019 5.0 Pros Great tool for managing the team's tasks and it's especially good for teams working with Scrum. It offers a lot of customizability, thus, you can change it to tailor your needs. Cons The learning curve for someone who never worked with it can be steep at the beginning. But after learning the basics it gets easy. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) The company I previously worked on used JIRA. Review Source ID Irina D. CTO Information Technology and Services Used the software for: 2+ years ### "great, flexible tool" March 31, 2025 5.0 Pros Everything! it's very flexible, easy to use, and reliable Cons some mass actions across multiple iterations & flows don't work as expected Alternatives considered [Linear](https://www.capterra.com/p/10026109/Linear/)[Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Shortcut Easier to use, more experience on the team Review Source EH Emma H. Product Manager / Data Analyst Internet Used the software for: 2+ years ### "I've used Shortcut for everything for 3+ years" November 4, 2021 5.0 I use Shortcut to do everything in my job. I use it to write stories that engineers use to manage all of their work. My colleagues also submit requests, bugs, feature ideas, questions, etc. through Shortcut. Those turn into things for me to do, stories that get assigned to engineers, or just stories that the Product team uses to keep track of requests and help inform our roadmap + strategy. Pros I manage engineering workflow as well as my own as an individual contributor in Shortcut. I also keep track of ideas and requests for when I set out to build new products. I love using labels in Shortcuts for managing my own workflow - requests that come from different teams get different labels so members of that team can see everything I'm working on for them and reliably know what state projects are in. I try to keep as much communication in Shortcut stories as opposed to emails because being able to reference it in Shortcut is very valuable to me. The search functionality is really good and unless I've named something really weirdly I can always find what I'm looking for. Cons I haven't gotten familiar with using notifications in Shortcut and I rely on email notifications. This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications about), but just that I haven't really explored/figured it out which says something itself. Review Source PG Paul G. Software Specialist Marketing and Advertising Used the software for: 2+ years ### "Previously Clubhouse, Shortcut really did cut our processes shorter." May 2, 2022 4.0 Pros 1) Easy to learn - Even our junior members got on-boarded quickly despite their absolute lack of familiarity to such tools. 2) Tons of tagging options - Tickets can get multiple labels and the long list of standard metadata for cross-posting and maximum searchability. 3) Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for! Cons 1) Comment formatting is not WYSIWYG 2) A bit pricey for smaller teams 3) Continuous development is great, but there's always a new key feature deployed quickly that will make you rethink your currently-established conventions. We found ourselves testing these, and even migrating to fully commit to using the new feature instead (e.g. milestone-centric vs iteration-centric). There's this unshakeable worry that there's a new feature yet again right around the corner and we may have to switch once more. Review Source SR Shari R. CEO Marketing and Advertising Used the software for: 6-12 months ### "I love Shortcut!" October 8, 2021 5.0 Overall, my experience with Shortcut has been highly satisfied. Pros What I like most about Shortcut is how easy the overall platform is to use! It’s very easy to plan out projects and tasks, and it’s easy to track the progress of the projects and tasks. You can easily collaborate with others in the platform and ensure everything gets done in a timely fashion! Cons There is nothing that I like least about this software. Review Source JO Jared O. VP of Engineering Information Services Used the software for: 1-2 years ### "Keeps our day to day development on track." November 4, 2021 5.0 Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware Development Lifecycles. Pros We love the team collaboration and flexible storyboard features. It works well across disciplines such as scrum and kanban. Cons It's difficult to rank and order the importance of UserStories relative to other systems I've used. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Review Source VR Verified Reviewer Lead Technical Project Manager Computer Software Used the software for: 2+ years ### "Great for small teams" August 3, 2022 4.0 Pros Shortcut is easy to jump in, set up, and use right away. I also like the ticket creation modal as it's all in one screen and there's no scrolling. Cons The beauty of it - it's simplicity - can also be its downfall. It doesn't offer as much customization as other competitors do - such as release management, custom fields, complex workflows, etc. Review Source GK Greg K. CEO Marketing and Advertising Used the software for: 2+ years ### "Shorcut - Flexible and Scalable" November 4, 2021 5.0 We have used 4 different tools and Shortcut is by far our favorite. Pros The flexibility and scalability. We can get it to work as we do. Cons Prioritization could be a bit better for our needs. Gantt isn't where would like it, that said, it's probably more about how we're using it. Reason for choosing Shortcut More flexible for our needs, scalable, doesn't require a full-time admin. Cost-effective. Review Source Kerry B. Scrum Master Newspapers Used the software for: Less than 6 months ### "Get up and running in 1 day" April 25, 2019 5.0 Clubhouse is allowing us to capture user stories on the fly, and keep those stories organized. We are able to create custom swim lanes that match our process perfectly, so that the stories can flow from one step to the next easily until they are done. We use the reporting on a daily basis to look at our burndown chart, and to track our stats for each sprint. It is easy to add tasks for each other to complete, and to leave notes and comments for each other within the stories. It helps keep all the communication for each story in one place, and lets us easily see what is going on with them at any point in time. And it's REALLY easy to use, so we actually use it! Also, we love having the Milestones feature where we can keep the big items on our roadmap and easily see our progress towards them. SO much better than having a separate roadmap tool that we never look at. I recommend it to anyone. Pros We're a scrum team developing software in the news industry. We switched from PivotalTracker to Clubhouse, and the ease of setup and how quickly we were able to learn the product was amazing. It took me weeks to get a grasp of PivotalTracker, but within a morning we were up and running on Clubhouse and loving it. The software looks clean, appealing, and intuitive, and it is so easy to learn and use that you will wonder why you used anything else ever. And the price point is easy to swallow, too. We love it! Cons Clubhouse is still missing robust sprint related tools. There are great workarounds in place, and they will be releasing those soon, so no hesitation on recommending it. But once they roll those features out it will be even better. Review Source AB Anna B. Software Engineer Computer Software Used the software for: 2+ years ### "Shortcut helps my team to stay on track and deliver on time" November 5, 2021 5.0 My engineering team uses Shortcut largely for task management, issue tracking and project planning. As a technical lead on multiple larger scale projects, I've found it essential to keeping the team on track. Pros Compared to other similar systems, I've found Shortcut's UI to be welcoming and intuitive. Their feature releases are innovative, and their product team has built something that makes work feel more fun. I especially love the Git widget that makes it easy to copy suggested branch names. Cons The GitHub integration seems to still be linking to CH- prefix tickets. But that is very minor. Review Source AS Andrew S. Software Developer Computer Software Used the software for: 1-2 years ### "Decent off the shelf solution for small companies" November 4, 2021 4.0 Pros It's amazing to just have everything work logically out of the box. The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before. Cons There's definitely a lot of room for improvement with auxiliary features like the built-in WYSIWYG document editor, and sometimes the rigidity of the project layout does get somewhat cumbersome if you ever need to deviate slightly from the main feature set. Review Source WA Wanja A. Product owner Financial Services Used the software for: 2+ years ### "Impressive " November 17, 2022 5.0 Pros From usability and technical perspective this is really an amazing piece of software. The easiness to never having to save something is extremely impressive Cons Moving stories between different Workflows is sometimes a bit annoying. Also it would be really awesome if you could apply your own prioritsation scheme and rank for it. Review Source VR Verified Reviewer Project Manager Information Technology and Services Used the software for: 6-12 months ### " Powerful management software" October 13, 2023 5.0 Overall this is a good working tool Pros Easy to use, native, easy to build a work flow, convenient and understandable Cons I don’t really like the story search system Review Source VR Verified Reviewer Associate Product Manager Media Production Used the software for: 2+ years ### "Associate Product Manager" April 25, 2019 5.0 It has been a great experience from onboarding until now. The global search functionality is great and always helps me find what I am looking for. Ability to attach any files to my tickets is great. And the GitHub integration where I can keep track of the pull requests for the assigned ticket is very helpful. Pros \- Ease of use - The UI is easy to navigate - Perfect for our team structure Cons Have only ever run into a few minor issues: 1. Setting up the backlog of our stories to prioritize - Solution: If you have a ticket that you would like to appear in the backlog. Set the owner as yourself(Product Manager) and set the state to Unscheduled. And we also set up the filters for the backlog to display tickets that have a PM as the owner and are unscheduled. 2. Estimate section of ticket creation - would attribute one point to one day of work, but not having the ability to set half a day of work because there is no 0.5 option 3. When copying plain text from a word file and pasting it into a ticket, I would like it to also appear as plain text Review Source PP Pedro P. Development Team Lead Automotive Used the software for: 2+ years ### "Good interface, easy to use" November 4, 2021 5.0 Very good experience, few hiccups over the years. Pros I like the visuals, the ease-of-use, everything is pretty intuitive even the first time you're using it. It's been a couple of years since my team started using it, and it works very well for us. Cons The name change recently forced us to adapt a lot of our automation regarding the app, but the reason for it was understandable. Review Source JK Justin K. Software Engineer Computer Software Used the software for: 6-12 months ### "Great PM tool for the entire team" January 27, 2022 5.0 A great way to track tasks for your project Pros Slight learning curve when setting everything up but very easy & convenient to use afterwards Cons I often receive numerous files (ex. images) & links to mocks from our design team. It would be nice to have a more organized section that holds all attachments instead of them all being listed in the comments Review Source Similar Products Featured ## Related categories [Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)[Product Management](https://www.capterra.com/product-management-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/)