# Shortcut Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shortcut Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/160498/Shortcut

---

# 

 Shortcut Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shortcut

## What is Shortcut?

Intuitive and easy-to-use task management for software teams that want to see the big picture. Shortcut comes with everything you need to work on a modern software project, but isn't bloated with features you'll never use. See how realistic your deadlines are with progress tracking and predictive analytics. Available integrations reduce process overhead and automate repetitive tasks: GitHub, Slack, Zapier, Dropbox, Drive, Box, and more... Try it free today!

## What is Shortcut used for?

[Task Management](https://www.capterra.com/task-management-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)

Overall rating

Based on 363 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$8.5

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shortcut?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shortcut.com&name=Shortcut)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shortcut

4.6 (363)

VS.

[4.4 (15,310)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$8.5

Per User, Per Year

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (363)

Ease Of Use

4.1 (9,234)

Value For Money

4.6 (198)

Value For Money

4.3 (6,904)

Customer Service

4.6 (182)

Customer Service

4.2 (6,203)

## Shortcut alternatives

[4.5 (13,545)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Highest Rated

[4.6 (5,722)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (3,481)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/160498/Shortcut/alternatives/)

## Who uses Shortcut?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.6 (64)

68.75% of 64 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Prioritization

3.9 (60)

65.00% of 60 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Collaboration Tools

4.4 (45)

55.56% of 45 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Workflow Management

4.3 (44)

59.09% of 44 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Task Progress Tracking

4.7 (37)

62.16% of 37 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Backlog Management

4.1 (36)

47.22% of 36 reviewers that rated this feature as important or highly important

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Shortcut 78 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Monitor and track bugs and issues in the system.

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Convert emails into tasks

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Identify and respond to unexpected problems or failures (ie. "negative events")

Schedule and assign issue completion dates and/or times

Record and follow the progress of every issue

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Ability to handle several projects simultaneously

Identify, track, and respond to negative feedback

Level of completion within a task

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Set an issue to repeat

Set the frequency of a task's occurrence

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Evaluating and prioritizing change requests that are received while working on the project

Enables creation, management, and tracking of product requirements & features during product production/development

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

UI looks like a spreadsheet

Identifying the tasks to be completed and the people to complete them during a set period of time

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

Allow customers/users to submit support queries and service requests

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

UI looks like task board

Edit task information and all related elements

Import tasks from external sources

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Measure and track time including hours worked and paid time off (PTO)

A digital list of items that need to be completed

Track revisions and updates made to files and navigate between different versions

Graphical representation of data or processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (363)

4.4

Based on 363 reviews

## Pricing

Value for money

4.6 (198)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/160498/Shortcut/pricing/)

Free

$0.00

It includes:

-   Filters
-   Kanban Board
-   Reports
-   Sprints
-   Third-Party Integration

Team

$8.50

Per User,Per Year

It includes:

-   Customizable Workflows
-   Progress Tracking
-   Reports
-   Roadmap
-   Third-Party Integration

Business

$12.00

Per User,Per Year

It includes:

-   Customizable Workflows
-   Milestone Tracking
-   Multiple Workspaces
-   Reports
-   Roadmaps
-   Third-Party Integration

Value for money

4.6 (198)

4.6

Based on 198 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Box](https://www.capterra.com/p/148766/Box/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (182)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (182)

4.6

Based on 182 reviews

## User reviews

Overall rating

4.6

Based on 363 reviews

Filter by rating

5(233)

4(114)

3(15)

2(1)

1(0)

Mentioned topic

Sorted by most recent

ID

Irina D.

CTO

Information Technology and Services

### "great, flexible tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2025

Pros

Everything! it's very flexible, easy to use, and reliable

Cons

some mass actions across multiple iterations & flows don't work as expected

Alternatives considered

[Linear](https://www.capterra.com/p/10026109/Linear/)

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reasons for choosing Shortcut

Easier to use, more experience on the team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technical Support Specialist

Computer Software

### "A great tool for keeping your company on task and target."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 30, 2024

Overall Shortcut has been so helpful in ensuring my team and I stay on top of our tasks. It's easy to create Story templates and to keep track of all your tasks. I love working in iterations, to ensure we stay focused on the job at hand, and avoid being distracted by too big of a workload.

Pros

Makes it really easy to keep track of your tasks and projects, specifically in relation to your company's overall goals and objectives.

Cons

It's not as pretty as some other task management apps, but it's really not too bad.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello didn't have enough planning features and was getting very slow to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jo H.

Product Manager

Information Technology and Services

### "Rather lightweight and easy to use once you're used to it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 20, 2023

I didn't like shortcut at first because I was used to Jira but it definitely grew on me over the past few years. I still lament the lacking integrations but they are not the most critical at this point. Thanks to the customization you get to have, it definitely presents some learning curves for newcomers. Teams need to set it up and onboard their users effectively for Shortcut to be as useful as it could be.

Pros

Shortcut feels very lightweight and fast compared to some more popular alternatives like Jira. It satisfies our needs for product development tracking (but not discovery) very well. Writing stories, attaching information is easy and they intuitively turn into previews. The reporting function looks very comprehensive and powerful but we don't use it well enough. I also wished that we were using the engineering part better to integrate well with GitHub -- starting to try it out and it seems to work well.

Cons

1\. The integrations of shortcut with other commonly used software by product managers are lacking. We use shortcut in conjunction with productboard (for discovery) and notion (for company-wide documentation). The integrations with these two are quite useless to be frank. We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic? In comparison, the jira integration seems so powerful we wish we were using that sometimes. 2. For people who are not used to using shortcut, it definitely has a learning curve as it could contain a lot of information and customization. 3. Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. 4. Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team. I was abhorred to learn that they were mostly looking at "everything" for a long long time.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FH

Fredrik H.

CEO

Marketing and Advertising

### "Shortcut the Jira killer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2023

Easy to get started with. Easy to use. Nice diagrams and overviews.

Pros

It is extremely easy to use. Quick to setup and understand. VERY cost effective! The team behind Shortcut delivers new and exciting functionality often that really makes a difference.

Cons

I have not idea to be honest. There are really no bad parts of Shortcut for what it is doing! Nice integrations and easy to use, not really something you can dislike.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

In comparison Jira is overcomplicated while still not delivering any more value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager

Information Technology and Services

### " Powerful management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 13, 2023

Overall this is a good working tool

Pros

Easy to use, native, easy to build a work flow, convenient and understandable

Cons

I don’t really like the story search system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Arnold K.

Développeur logiciel

Wholesale

### "Le meilleur choix pour gérer un projet d'équipe"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 21, 2023

Pros

Sa prise en main facile et son intégration fluide avec d'autres outils. Il propose un très grand nombre de fonctionnalités toutes utiles les une des autres en fonction de ce que l'on aimerait faire.

Cons

Je n'ai pas rencontré de réels problèmes dans l'utilisation de cet outil

Switched from

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

[GanttPRO](https://www.capterra.com/p/142293/GanttPRO/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carlo M.

Disoccupato

Photography

### "Una vera e propria scorciatoia"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 26, 2023

Pros

permette di gestire la documentazione e coordinare il mio lavoro con chiunque io voglio velocemente

Cons

non è molto intuitivo, non sono ancora riuscito a comprendere certe funzionalità che potrebbero risultare utili

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Navdeep K.

Insurance Advisor

Insurance

### "Product Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2023

Pros

It is a safe tool to manage everything , define priorities and work properly.

Cons

I couldn't find any disadvantage for this software till now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KV

Katerina V.

Study Coordinator

Hospital & Health Care

### "Shortcut Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 22, 2023

Pros

Shortcut is a project management tool which is very easy to use and is suitable for agile teams. It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful.

Cons

I didn't find any disadvantages in particular. However, the free plan is unfortunately (but unsurprisingly) quite limited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HB

Heidilyn B.

Maintenance and Leasing/Team Leader

Real Estate

### "It is a good software and runs smoothly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 12, 2023

Since I am a busy person I am relief that shortcut is there to assist me to search and command for anything easily in my phone

Pros

I think the way it automates anything that I say or do in my phone, searching and more

Cons

I don't have any dislike about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160498/Shortcut/reviews/)

Popular comparisons

[Clockify vs Shortcut](https://www.capterra.com/compare/160498-169607/Shortcut-vs-Clockify)[Jira vs Shortcut](https://www.capterra.com/compare/19319-160498/JIRA-vs-Shortcut)[Asana vs Shortcut](https://www.capterra.com/compare/160498-184581/Shortcut-vs-Asana-PM)[Trello vs Shortcut](https://www.capterra.com/compare/160498-211559/Shortcut-vs-Trello)[monday.com vs Shortcut](https://www.capterra.com/compare/147657-160498/monday-com-vs-Shortcut)[ClickUp vs Shortcut](https://www.capterra.com/compare/158833-160498/ClickUp-vs-Shortcut)[Wrike vs Shortcut](https://www.capterra.com/compare/76113-160498/Wrike-vs-Shortcut)[Notion vs Shortcut](https://www.capterra.com/compare/160498-186596/Shortcut-vs-Notion)[GitHub vs Shortcut](https://www.capterra.com/compare/129067-160498/GitHub-vs-Shortcut)[Smartsheet vs Shortcut](https://www.capterra.com/compare/79104-160498/Smartsheet-vs-Shortcut)

[Zoho Projects vs Shortcut](https://www.capterra.com/compare/160498-169455/Shortcut-vs-Zoho-Projects)[Basecamp vs Shortcut](https://www.capterra.com/compare/56808-160498/Basecamp-vs-Shortcut)[Confluence vs Shortcut](https://www.capterra.com/compare/136446-160498/Confluence-vs-Shortcut)[Nifty vs Shortcut](https://www.capterra.com/compare/160498-172519/Shortcut-vs-Nifty)[Evernote Teams vs Shortcut](https://www.capterra.com/compare/154969-160498/Evernote-Business-vs-Shortcut)[Airtable vs Shortcut](https://www.capterra.com/compare/146652-160498/Airtable-vs-Shortcut)[Miro vs Shortcut](https://www.capterra.com/compare/128955-160498/Miro-vs-Shortcut)[Todoist vs Shortcut](https://www.capterra.com/compare/149339-160498/Todoist-for-Business-vs-Shortcut)[OpenProject vs Shortcut](https://www.capterra.com/compare/152761-160498/OpenProject-vs-Shortcut)[Quire vs Shortcut](https://www.capterra.com/compare/137568-160498/Quire-vs-Shortcut) 

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