--- title: "ThinkSurvey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ThinkSurvey Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/160510/ThinkSurvey/" page_type: "product" language: "en" --- # ThinkSurvey Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ThinkSurvey ## What is ThinkSurvey? ThinkSurvey is a survey software platform that enables researchers to connect with relevant participants to obtain data for academic studies, startup market validation, and broader market research. The platform allows researchers to create and distribute surveys, while participants can select studies that match their interests and receive rewards for their time and responses. ## What is ThinkSurvey used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThinkSurvey?[Manage this product listing](https://www.g2.com/products/thinksurvey/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThinkSurvey 4.3 (3) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price Contact vendor Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.6 (1,781) Value For Money 4.7 (3) Value For Money 4.4 (1,409) Customer Service 5.0 (3) Customer Service 4.3 (1,340) ## ThinkSurvey alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) [4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191055/SurveyHero/) ## FAQs about ThinkSurvey Overview ### What company size and specific industries is ThinkSurvey built for? ThinkSurvey is designed for academic researchers, start-up founders, market researchers, and businesses seeking market insights. It fits small businesses and emerging startups as well as research teams that need a survey tool for academic studies, market research, and participant feedback collection across professional and educational settings. Features and Usability ### What are the key features of ThinkSurvey? ThinkSurvey offers a survey builder for creating surveys, data analysis tools for reviewing responses, and multi-channel distribution for sending surveys across different channels. It also includes mobile survey support, offline response collection, and URL customization for managing survey links and access. Getting Started and Support ### What training and onboarding options does ThinkSurvey offer? ThinkSurvey provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and Q&A, while documentation gives written reference material for self-paced review and step-by-step guidance when needed. Getting Started and Support ### What customer support options does ThinkSurvey offer? ThinkSurvey provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) ThinkSurvey includes **Survey Builder**. However, it does not include **Customizable Questions** or **Surveys & Feedback**. With **Survey Builder**, teams can create and organize surveys more efficiently, helping businesses collect input in a structured way and move from survey setup to response gathering with less manual work. Data Analysis Tools Analyze survey results via statistical testing or crosstabs directly within the software Mobile Survey Distribute a survey via mobile devices Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Offline Response Collection Practice of collecting data and responses for market research/surveys without an internet connection Survey Builder Create and manage surveys URL Customization Modifying a website's URL to enhance readability, branding, or campaign alignment ThinkSurvey 6 features ### All Features - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Survey Builder: Create and manage surveys - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.7 (3) ### Starting price Free trial not available Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Product Consultant ### "Great, a bit delay in receiving the responses" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 1, 2017 Pros Simple, it delivers what's promised. I didn't need to use much of it. The firm was happy to make it done for me and share the link and I just continued to test the Survey Cons The account of survey logic offered. The platforms you're looking to compete with are much more advanced both technically and aesthetically. You should bring in more skip logic and advanced piping options and improve the platform on aesthetic attributes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Prabhat S. Dy. General Manager ### "I really appreciate the professional approach adopted by the company." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 23, 2017 Pros Product was delivered on time. I liked the way it was arranged and presented. Well done. Keep it up! Cons Responses were little bit hazy, otherwise it was an overall good product. Need to improve the quality of the response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sujitha S. ### "Good Job by thinksurvey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 19, 2017 I was impressed by the customer service. I got replies to my queries almost instantly. Keep up the good work. The site can be marketed more to bring credibility. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.