# CALLR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CALLR Software - reviews, pricing plans, popular comparisons to other IVR products and more.

Source: https://www.capterra.com/p/160512/CALLR/pricing

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# 

 CALLR Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CALLR

## What is CALLR?

Callr is a communications and conversation analytics solution that gives companies the tools they need to build conversation into their business. We specialize in supporting high-value transactions on marketplace platforms – from real estate, to auto sales – where the right call at the right time is the key to conversions and competitive advantage. Founded in 2011, Callr connects people through voice and SMS solutions that integrate seamlessly into any business stack.

## What is CALLR used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)[IVR](https://www.capterra.com/ivr-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CALLR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callr.com/&name=CALLR)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CALLR

4.6 (11)

VS.

[4.7 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

€99

Usage Based, Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.7 (313)

Value For Money

4.6 (11)

Value For Money

4.6 (298)

Customer Service

4.4 (10)

Customer Service

4.6 (294)

## CALLR alternatives

[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/160512/CALLR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Routing

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Call Recording

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Alerts/Notifications

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Call Center Management

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Real-Time Reporting

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

CALLR 50 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Audio/Video Conferencing

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion.

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Measure campaign influence through collection of keyword tracking and revenue sources

Voice conversion to text

Transfers live calls to other agents

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Identify the number and contact information of a caller before answering the phone

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Computer-telephony integration is the use of computers to manage telephone calls

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Import and export data to and from software applications

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Track and monitor a specific set of keywords

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage and support multiple languages

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

Get Advice

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Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

4.6 (11)

Free Trial

Free Version

Basic

€99.00

Usage Based,Per Month

It includes:

-   JSON API, Webhooks, Call analytics, Call forwarding, Click-to-call Call, recording, Transcription, Speech analytics, Neural text to speech, SMS, Missed call notifications, Voicemail

Value for money

4.6 (11)

4.6

Based on 11 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[

Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[

Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (10)

4.4

Based on 10 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(8)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HG

Hichem G.

PDG

Telecommunications

### "callr interface"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 18, 2024

Pros

extranet bien développer simple à utiliser

Cons

Engagement de 12 mois NPV + frais d'installation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Bruno C.

Gérant

Computer Software

### "Utilisé en tant que Trunk SIP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 18, 2024

RAS ce qui est plutôt très bon signe. Ca fonctionne, il n'y a pas d'engagement.

Pros

Très simple à mettre en place. Tarif et paiement clairs.

Cons

Je ne suis même pas au courant qu'il y a une suite logicielle !

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JZ

Jeremy Z.

President

Internet

### "Callr : Simple, complet et efficace "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

Facilité d'installation, transfert des appels sans aucune perte de qualité. Ça passe pas par internet mais pas le réseau téléphonique

Cons

Je n'en vois pas depuis 2 ans que j'utilise

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Directeur

E-Learning

### "Super Outils"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2023

CallR me permet de rediriger des appels et d'enregistrer certaines conversations à des fins d'amélioration de mon service client.

Pros

Outils indispensable pour gérer plusieurs numéros de téléphones

Cons

Il faut un petit temps d'adaptation à l'interface mais c'est très facile

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CPO

Real Estate

### "API télécom complète et bien documentée"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2023

Sur le secteur de l'Immobilier où les échanges téléphoniques prédominent toujours, Callr nous permet de prouver l'efficacité apportée à nos clients annonceurs, et de faciliter les renégociations annuelles

Pros

la souplesse d'implémentation permise par l'API Javascriptla documentation, les sdks sur github, et les exemples de scripts fournis

Cons

pour les très gros volumes d'appels, les interfaces d'administration et de reporting pouvaient montrer des lenteurs, mais nous ne les utilisions quasiment jamais car nous avions accès à toutes les paramétrages et statistiques via l'API intégrée à nos outils back office

Reasons for choosing CALLR

pour le format natif JSON de l'API, et le SDK Node.JS qui nous a fait gagner du temps pour l'implémentation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NJ

Nicolas J.

CEO

Information Technology and Services

### "Top outil et services "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2023

Top car il fallait trouver un éditeur capable de répondre à réellement du sur mesure … et pas simple de nos jours

Pros

La capacité à s’adapter à nos besoins très spécifiques, une team dev très compétente et réactive

Cons

Pas grand chose… cela fait exactement ce pourquoi nous l’utilisons. Peut être la prise en main de quelques heures…

Reasons for choosing CALLR

Qualité de l’outils et des équipes interne

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HP

Herve P.

Marketing

Automotive

### "Mj2p occasion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2023

Tout à fait satisfait

Pros

Exploitation du Logiciel agréable. Fiabilité de l'outils

Cons

Il faudrait pouvoir choisir l'environnement dans lequel on souhaite évoluer (Anglais ou Français)

Reasons for choosing CALLR

Fiabilité du système

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

francois D.

gerant

Insurance

### "very usful services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 19, 2023

i used it since 6 years

Pros

easy to setup and manage the setting each time i needed to modify them

Cons

easy to connect my self ; in few second i cant connect easily

Reasons for choosing CALLR

say hi to \[sensitive content hidden\], he is a nice guy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sejiane B.

Director

Consumer Services

### "average"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

January 11, 2023

Pros

the price is sometimes not understood at all

Cons

the assistance is very disparate when we need explanation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Joel C.

Satisfait de Callr

Graphic Design

### "Bel outil simple et complet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2023

Le support répond rapidement et est a l'écoute du client.

Pros

Bel outil simple et complet, très bien fait, facile à prendre en main, bon rapport qualité/prix

Cons

Il manque une messagerie vocale visuel directement sur son smartphone… (En complément du mail)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Christophe G.

preesident

Insurance

### "bon produit bon rapport qualité et prix"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 6, 2023

Pros

facile dans son utilisation et dans sa conception

Cons

ergonomie souvent besoin de bcp de reflexion

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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