# CALLR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CALLR Software - reviews, pricing plans, popular comparisons to other IVR products and more. Source: https://www.capterra.com/p/160512/CALLR/reviews --- # CALLR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CALLR ## What is CALLR? Replace rigid press-1 menus with conversational AI. CALLR's AI voice agents understand why people are calling, answer common questions, qualify intent, and route to the right person or system instantly — cutting wait times and capturing every opportunity 24/7. ## What is CALLR used for? [Call Tracking](https://www.capterra.com/call-tracking-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CALLR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callr.com/&name=CALLR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CALLR 4.6 (11) VS. [4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price €99 Usage Based, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (11) Ease Of Use 4.8 (698) Value For Money 4.6 (11) Value For Money 4.5 (678) Customer Service 4.4 (10) Customer Service 4.6 (648) ## CALLR alternatives [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (460)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (504)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160512/CALLR/alternatives/) ## FAQs about CALLR Overview ### Which roles and teams benefit most from CALLR? CALLR is most used by business leaders, directors, and marketing teams that need reliable cloud telephony and call management. Executives use it to oversee customer communications and support growth, while marketing and operational teams rely on it to run outbound campaigns, manage inbound call flows, and improve responsiveness. Answer based on 11 reviews Overview ### What company size and industries is CALLR built for? CALLR is built for small businesses, which make up 100% of reviewers, with the strongest presence in Insurance at 18%. It targets companies where phone calls drive conversions, including lead generation, B2B and B2C sales, marketplaces, and agencies, with additional use in Automotive and Computer Software at 9% each for call tracking. Answer based on 11 reviews Features and Usability ### What are the key features of CALLR? CALLR offers API access, call center management, and computer telephony integration for telephony workflows. Core capabilities include call routing, automatic call distribution, call recording, call monitoring, IVR, call transfer, and call whispering. It also includes real-time analytics, reporting, SMS messaging, chat/messaging, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CALLR starts at €99 per month on the usage-based Basic plan, which includes JSON API, webhooks, call analytics, call forwarding, click-to-call, call recording, transcription, speech analytics, neural text to speech, SMS, missed call notifications, and voicemail. A free version and free trial are available. Integrations ### Which third-party tools and platforms does CALLR integrate with? CALLR connects natively to ChatGPT, Claude, Gemini, Google Analytics 360, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, Mixpanel, Salesforce Customer360, Salesforce Einstein, Salesforce Field Service, and Zapier. These integrations cover AI, analytics, CRM, service, and automation tools. Getting Started and Support ### What training and onboarding options does CALLR offer? CALLR provides in-person training, documentation, and videos to help teams get started. In-person training supports guided setup and direct instruction, documentation offers written reference materials for self-paced learning, and videos provide visual walkthroughs of features and common tasks. Getting Started and Support ### What customer support options does CALLR offer? CALLR provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experience, the catalog only confirms these contact and self-service options, without indicating how responsive, helpful, or easy to reach the support team may be. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Alerts/Notifications 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Center Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Real-Time Reporting 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Active reporting of data and metrics CALLR 60 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion. Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Schedules callback times Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Score a lead on their quality or likelihood to buy based on certain behaviors Manage and support multiple languages Organize and manage the accomplishments and development of employees or performance of applications or systems Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send promotional campaigns or transactional messages via text messages Send messages via SMS Create and administer polls and surveys Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.6 (11) Free Trial Free Version Basic €99.00 Usage Based,Per Month It includes: - JSON API, Webhooks, Call analytics, Call forwarding, Click-to-call Call, recording, Transcription, Speech analytics, Neural text to speech, SMS, Missed call notifications, Voicemail Value for money 4.6 (11) 4.6 Based on 11 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (10) 4.4 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(8) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HG Hichem G. PDG Telecommunications ### "callr interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 18, 2024 Pros extranet bien développer simple à utiliser Cons Engagement de 12 mois NPV + frais d'installation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Bruno C. Gérant Computer Software ### "Utilisé en tant que Trunk SIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 18, 2024 RAS ce qui est plutôt très bon signe. Ca fonctionne, il n'y a pas d'engagement. Pros Très simple à mettre en place. Tarif et paiement clairs. Cons Je ne suis même pas au courant qu'il y a une suite logicielle ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jeremy Z. President Internet ### "Callr : Simple, complet et efficace " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 17, 2024 Pros Facilité d'installation, transfert des appels sans aucune perte de qualité. Ça passe pas par internet mais pas le réseau téléphonique Cons Je n'en vois pas depuis 2 ans que j'utilise Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Directeur E-Learning ### "Super Outils" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 CallR me permet de rediriger des appels et d'enregistrer certaines conversations à des fins d'amélioration de mon service client. Pros Outils indispensable pour gérer plusieurs numéros de téléphones Cons Il faut un petit temps d'adaptation à l'interface mais c'est très facile Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CPO Real Estate ### "API télécom complète et bien documentée" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2023 Sur le secteur de l'Immobilier où les échanges téléphoniques prédominent toujours, Callr nous permet de prouver l'efficacité apportée à nos clients annonceurs, et de faciliter les renégociations annuelles Pros la souplesse d'implémentation permise par l'API Javascriptla documentation, les sdks sur github, et les exemples de scripts fournis Cons pour les très gros volumes d'appels, les interfaces d'administration et de reporting pouvaient montrer des lenteurs, mais nous ne les utilisions quasiment jamais car nous avions accès à toutes les paramétrages et statistiques via l'API intégrée à nos outils back office Reasons for choosing CALLR pour le format natif JSON de l'API, et le SDK Node.JS qui nous a fait gagner du temps pour l'implémentation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NJ Nicolas J. CEO Information Technology and Services ### "Top outil et services " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 Top car il fallait trouver un éditeur capable de répondre à réellement du sur mesure … et pas simple de nos jours Pros La capacité à s’adapter à nos besoins très spécifiques, une team dev très compétente et réactive Cons Pas grand chose… cela fait exactement ce pourquoi nous l’utilisons. Peut être la prise en main de quelques heures… Reasons for choosing CALLR Qualité de l’outils et des équipes interne Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HP Herve P. Marketing Automotive ### "Mj2p occasion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2023 Tout à fait satisfait Pros Exploitation du Logiciel agréable. Fiabilité de l'outils Cons Il faudrait pouvoir choisir l'environnement dans lequel on souhaite évoluer (Anglais ou Français) Reasons for choosing CALLR Fiabilité du système Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD francois D. gerant Insurance ### "very usful services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 19, 2023 i used it since 6 years Pros easy to setup and manage the setting each time i needed to modify them Cons easy to connect my self ; in few second i cant connect easily Reasons for choosing CALLR say hi to \[sensitive content hidden\], he is a nice guy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sejiane B. Director Consumer Services ### "average" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 11, 2023 Pros the price is sometimes not understood at all Cons the assistance is very disparate when we need explanation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Joel C. Satisfait de Callr Graphic Design ### "Bel outil simple et complet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2023 Le support répond rapidement et est a l'écoute du client. Pros Bel outil simple et complet, très bien fait, facile à prendre en main, bon rapport qualité/prix Cons Il manque une messagerie vocale visuel directement sur son smartphone… (En complément du mail) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Christophe G. preesident Insurance ### "bon produit bon rapport qualité et prix" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 6, 2023 Pros facile dans son utilisation et dans sa conception Cons ergonomie souvent besoin de bcp de reflexion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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