# Page 3 | Glew Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Glew the right Web Analytics solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160516/Glew/reviews --- Glew 4.3 (59) [View alternatives](https://www.capterra.com/p/160516/Glew/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Glew ## Showing most helpful reviews Showing 51-59 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TM Tom M. Director Apparel & Fashion Used the software for: 6-12 months ### "11 days no response / over $4k spent with them" October 11, 2018 3.0 Poor. Feel cheated. Not valued, not looked after and most of all conned. Do not go near them, it's just a waste. Pros Glew delivers some key stats which is great. Nowhere near the value they purport. Cons The 12 month lock in is a con. No interest in answering questions about my needs, which really is just the stats that I get being correct. Review Source Response from Glew November 16, 2018 Hi there, Abby here - I¿m Director of Communications here at Glew. I¿m sorry to hear you didn¿t have a positive experience with Glew. We work with our clients and our tech partners to ensure that the data presented in Glew is accurate, and we believe our annual contracts provide added value and convenience for our users. However, we appreciate any feedback to help us serve our clients better. If there¿s anything we can do for you in the future, please reach out anytime. VR Verified Reviewer Senior Online Marketing Manager Consumer Goods Used the software for: Less than 6 months ### "Powerful and fast insights" December 6, 2018 4.0 We are getting faster to actionable insights and KPIs that we look at to make every day business decisions. Pros It was very easy to set up and the team is super responsive in helping to set up. The insights generated are great. Cons While all the features are great, one has to think different from all other mainstream analytics tools which makes getting used to the platform a bit more time consuming. Review Source EH Erinn H. Account Supervisor Marketing and Advertising Used the software for: 6-12 months ### "Great insights with great support! " December 6, 2018 4.0 The entire experience was great! The tool and team are very helpful! Pros I liked how easy it was to navigate with little to know training. Cons Sometimes manipulating the data for custom problems became troublesome. Review Source RH Rachel H. Marketing and E-Commerce Manager Food & Beverages Used the software for: Less than 6 months ### "Great Platform for Data" April 9, 2021 5.0 Pros Before we discovered Glew, we were calculating a lot of information on our own like LTV and CAC. With Glew, this platform has made our life so much easier by automating all of it and being able to see if all laid out. Also, the training was great. Cons There's a lot to explore which isn't a bad thing but we are always learning. Review Source PR Priya R. Data Analyst Food & Beverages Used the software for: Less than 6 months ### "A Business Tool That I Would Recommend" November 29, 2018 4.0 It's a useful product, gives me an hourly breakdown of revenue generated that I monitor daily. Would have loved to have made more use out of its functions at the company. Pros The daily email snapshot of Revenue, AOV, Refunds and other key metrics. The customer segmentation functions and cost manager section. Cons I don't feel like it pulls Ad Spend or email marketing data correctly. Customer service has had a hard time figuring out why Glew can't pull revenue data for Mailchimp campaigns that include A/B tests. Review Source VR Verified Reviewer Senior Digital Marketing Associate Computer Software Used the software for: Less than 6 months ### "All data sources in a single platform!" December 6, 2021 4.0 Value for money with Glew.io Pros The ability to integrate a large number of data sources to Glew. Cons Need more training & onboarding resources. Review Source EG Erick G. Systems engineer Consumer Services Used the software for: I used a free trial ### "It will make your life easier " July 18, 2021 5.0 It helps us to centralize our information and let us calculate and see our information all in once Pros The training was great and simple to understand. Even though there's a lot to understand the training will get you through. Cons There's a lot to understand and is the software is not that intuitive by itself Review Source JH Jeremy H. Ecommerce Manager Consumer Electronics Used the software for: 6-12 months ### "Great Ecommerce Analytics solution" December 7, 2018 4.0 Pros Great Ecommerce analysis tool that digs deeper into the Customer and product behavior then Shopify does. Automated reporting is a great feature to share the insights with the greater team. Cons Fixed Annual pricing isn't great. Would be better if it had a month to month model like most SaaS services. Review Source DS Dylan S. Manager Apparel & Fashion Used the software for: Less than 6 months ### "BEWARE DO NOT USE, IMPOSSIBLE TO CANCEL AND ZERO CUSTOMER SERVICE" September 25, 2018 1.0 Pros NOTHING, THIS IS A HORRIBLE SERVICE. THEY HAVE NO SUPPORT Cons IT DOES NOT WORK AND YOU CANNOT SPEAK TO ANY CUSTOMER SERVICE REPS Review Source Response from Glew November 16, 2018 Hi there, Abby here - I¿m Director of Communications here at Glew. I¿m sorry to hear you didn¿t have a positive experience with Glew. We do everything we can to ensure each of our clients is successful on our platform, including providing customers with a high level of support. We also offer a standard cancellation policy for annual contracts. However, we appreciate any feedback to help us serve our clients better. If there¿s anything we can do for you in the future, please reach out anytime. Similar Products Featured