--- title: "Mailbird Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mailbird Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/160517/Mailbird/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Mailbird Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mailbird ## What is Mailbird? Mailbird Next is an email client for Windows and Mac that brings multiple email accounts, productivity tools, and everyday communication into one workspace. Manage Gmail, Outlook, Yahoo, and other accounts in a Unified Inbox, with email tracking, customizations, and app integrations to simplify your workflow. The Privacy Hub puts you in control of remote images, blocked senders, email tracking, and anonymous usage data. A built-in optional MCP server can be enabled to connect to compatible AI assistants to your mailbox to help find emails, summarize conversations, and draft replies, with your permission. Mailbird for Mobile, now in public beta on Android and iOS, keeps you connected on the go, with To Do and To Read lists that sync with desktop. From freelancers managing clients to small business owners handling customer inquiries, Mailbird Next helps keep email organized and work moving. ## What is Mailbird used for? [Email Management](https://www.capterra.com/email-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 395 user reviews Reviews sentiment Positive 88% Neutral 3% Negative 9% Pros & cons Versatile and reliable email management Minimalist and intuitive interface design Frequent bugs and unreliable support Complicated pricing and unexpected charges Starting price $69 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Email Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mailbird?[Manage this product listing](https://www.g2.com/products/mailbird/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mailbird 4.4 (395) VS. [4.8 (598)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) Starting Price $69 Per User, Per Year Starting Price $99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (395) Ease Of Use 4.8 (2,431) Value For Money 4.3 (360) Value For Money 4.6 (1,695) Customer Service 4.1 (317) Customer Service 4.7 (1,588) ## Mailbird alternatives [4.2 (755)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,532)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,755)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,526)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [View all alternatives](https://www.capterra.com/p/160517/Mailbird/alternatives/) ## FAQs about Mailbird Overview ### What problems does Mailbird solve? Mailbird solves the problem of managing scattered work and personal inboxes by combining multiple email accounts, calendars, and productivity apps in one desktop workspace. Unified inboxes, color coding, search, shortcuts, snoozing, and scheduled sending help consultants, support teams, managers, and small-business owners process messages, find records, and avoid missed follow-ups. Answer based on 331 reviews Overview ### Which roles and teams benefit most from Mailbird? Mailbird is most used by business owners, founders, and executives who manage several email accounts and need a single workspace for daily correspondence. Managers, project leaders, and client-service teams use it to organize customer communication and follow-ups. IT consultants, developers, and software engineers rely on it to handle technical inboxes and account-based messaging. Answer based on 392 reviews Overview ### What company size and industries is Mailbird built for? Mailbird is for Windows PC users with multiple email addresses, primarily small businesses (85%) in Information Technology and Services (10%). It also serves enterprises (9%) and midsize businesses (6%), with Marketing and Advertising and Computer Software each representing 6% of reviewers. Its common use case is email management (78%). Answer based on 394 reviews Features and Usability ### What are the key features of Mailbird? Mailbird includes inbox management for unifying multiple email addresses and moving messages into folders, plus search/filter tools for finding mail across folders and mailboxes. Email monitoring flags new messages by account. It also provides signature management, archiving and retention, contact management, and drag-and-drop for organizing messages and attaching documents. Answer based on 31 reviews Pricing ### How much does it cost and what fees or limitations are included? Mailbird offers Standard Yearly from $2.28 per user/year, plus a free version and free trial. Standard Pay Once costs 49.50 per user, while Premium Yearly costs 4.03 and Premium Pay Once 99.75. Standard includes three accounts and five tracked emails monthly; Premium adds unlimited accounts, tracking, and Exchange. Reviewers report some lifetime licenses excluded Mailbird 3 upgrades. Answer based on 89 reviews Integrations ### Which third-party tools and platforms does Mailbird integrate with? Mailbird integrates with 10 third-party tools, including Gmail, WhatsApp, Google Calendar, Todoist, Slack, Google Drive, Asana, and Trello. These connections cover email and calendar services, team communication, cloud file access, and task or project management, allowing users to access related tools alongside their inbox. Answer based on 122 reviews Getting Started and Support ### What training and onboarding options does Mailbird offer? Mailbird provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later use, and videos provide visual walkthroughs for learning features and steps at any time. Answer based on 2 reviews Getting Started and Support ### What customer support options does Mailbird offer, and how do users rate the experience? Mailbird offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe representatives as quick, pleasant, and helpful, particularly for setup and account issues. However, others report slow or generic ticket responses, unresolved technical problems, and frustration when requests appear misunderstood or receive limited follow-through. Answer based on 49 reviews Security ### How does Mailbird handle data security and access control? Mailbird uses account authentication to connect multiple email services and supports Google authentication or username-and-password sign-in. Reviewers report access problems with VPNs, Hotmail/Outlook permissions, OAuth 2.0, password changes, and evolving provider security requirements. Some also raise privacy concerns about connected apps and note the lack of a password prompt to open the client. Answer based on 15 reviews ## Who uses Mailbird? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Versatile and reliable email management 91% positive reviews out of 46 Most reviewers appreciate the email client’s ability to handle multiple accounts and integrations efficiently. Frequent bugs and unreliable support 70% negative reviews out of 70 Most reviewers report persistent bugs, glitches, and slow or ineffective customer support when resolving problems. Minimalist and intuitive interface design 97% positive reviews out of 32 Most reviewers describe the user interface as clean, modern, and easy to navigate, simplifying daily tasks. Complicated pricing and unexpected charges 36% negative reviews out of 61 Some reviewers describe confusing subscription terms, unexpected fees, and dissatisfaction with refund and upgrade policies. Effortless installation and configuration 96% positive reviews out of 23 Most reviewers find setup straightforward, with quick installation and simple configuration for immediate use. ## Features AI summary Based on 17,634 Email Management reviews Capterra data shows that buyers of email management software rank the following features as their top priorities: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Mailbird supports all three features that reviewers rate most highly: **Inbox Management**, **Search/Filter**, and **Email Tracking**. Together, these capabilities help businesses keep messages organized, find important emails faster, and monitor recipient activity, allowing teams to manage communication more efficiently and respond with better timing. Inbox Management 4.4 (56) 67.86% of 56 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Search/Filter 3.7 (63) 60.32% of 63 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Email Monitoring 4.4 (59) 59.32% of 59 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Archiving & Retention 4.0 (45) 40.00% of 45 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Contact Management 3.4 (41) 46.34% of 41 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Response Management 4.0 (31) 45.16% of 31 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Mailbird 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attachment Search: Enables users to search for specific email attachments. - Canned Responses: Shortcuts for inputting frequently used messages - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Inbox Management: Organize, prioritize, and manage incoming communications - Multi-Language: Manage and support multiple languages - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Personalization: Adjust communications based on previous interactions or personal preferences - Predefined Rules: Allows users to set up predefined rules to automatically sort incoming mail. - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Signature Management: Add and maintain centralized email signature(s) across an organization - Snooze: Provide a feature to snooze, or defer, non-urgent emails. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Inbox: Consolidates multiple email accounts into one viewable platform. --- Get Advice We can help you find the software with the features you need. Features 4.3 (395) 4.3 Based on 395 reviews ## Pricing Value for money 4.3 (360) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/160517/Mailbird/pricing/) Premium Yearly $69.00 Per User,Per Year It includes: - Manage Unlimited Email Accounts - Support for MS Exchange, IMAP and POP3 - Unlimited Email Tracking - ChatGPT Integration - Email Templates - Block Sender - Personal & Business App Integrations - Move emails between inboxes - Contacts Manager - Advanced Search - Filters - Unsubscribe Button - Send Later - Offline mode - MCP Server Premium Pay Once $99.75 Per User,One Time It includes: - Unsubscribe Button - Move emails between inboxes - Contacts Manager - Personal & Business App Integrations - Block Sender - Email Templates - ChatGPT Integration - Unlimited Email Tracking - Support for MS Exchange, IMAP and POP3 - Manage Unlimited Email Accounts - Advanced Search - Filters - Send Later - Offline mode - MCP Server Value for money 4.3 (360) 4.3 Based on 360 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (317) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (317) 4.1 Based on 317 reviews ## User reviews Overall rating 4.4 Based on 395 reviews Filter by rating 5(248) 4(99) 3(12) 2(11) 1(25) Mentioned topic Sorted by most recent DR Darren R. Owner Food Production ### "Good software, but the licensing left me feeling misled" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 October 23, 2026 I’ve used Mailbird for years and have put a lot of time into making it work. Over that time, I’ve had to uninstall and reinstall it multiple times, send very large log files to support, and help them isolate and define problems. I stayed with it because I liked the software and believed in the product. I also recommended Mailbird to friends and family because I thought I was recommending something solid and dependable. That is why the licensing issue bothers me so much. I now feel I was significantly misled by the “Pay Once” and “valid forever” wording, and the meaning of that offer has been narrowed after the fact. After years of supporting the product, helping troubleshoot it, and recommending it to others, I’m left feeling like I was the one who got taken in. The software itself has generally been good. My confidence in the company behind it is not what it used to be. Pros Clean, modern interface Good unified inbox Easy to manage multiple email accounts Straightforward setup Useful integrations for some people Generally decent for everyday business email Cons The licensing is the biggest negative for me. Mailbird used wording such as “Pay Once” and “valid forever,” which created a clear expectation in my mind about what I had purchased. Mailbird now interprets that wording much more narrowly. Their Head of Customer Happiness has confirmed to me that the original terms did not explicitly state whether future major versions were included or excluded. From a customer’s point of view, it feels like the original offer created one expectation, and the meaning was narrowed later when the licensing model changed. They also point to a separate Lifetime Updates option, but if I already believed I had bought a Pay Once licence that was valid forever, I had little reason to think I needed to buy another lifetime-related option. Mailbird has also confirmed that I will eventually receive Mailbird Next for free when Mailbird 3 is wound down, but I must pay if I want it earlier. The original licensing language created a reasonable expectation. Mailbird has since introduced rules that include some customers and exclude others, rather than simply honouring that original expectation consistently. I still like the software and would have loved to see how they incorporated the new featuires into "Next". What I no longer have confidence in is the way the licensing is governed and interpreted. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) i started a business and needed multiple email profile management better than what gmail or microsoft offered at the time. Alternatives considered [eM Client](https://www.capterra.com/p/160239/eM-Client/) [Spark](https://www.capterra.com/p/10011917/Spark/) Reasons for choosing Mailbird back when I chose it, it was for multiple accounts. Now with my disagreement on licensing I am looking at other options I otherwise would not have gone looking for. I now feel ripped off by their lack of keeping what was a perceived promise and am letting that be known all over the place Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sam M. Executive Computer Software ### "Corporate Outlook users - don't give them any money" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 29, 2025 Terrible. I bought a life time subscription of MB after testing it out. When I started using it day to day, I quickly noticed the serious bugs mentioned above. I opened cases within 2 weeks of purchase - spent a lot of time collecting information and running testing scenarios to help them pin point the problem. I tried to be nice and give MB time to fix the issues, even though I told them they were urgent. I gave them 3 months to fix them. After no fixes were delivered, I asked for my money back, with a clear audit trail of why (with all the tickets I had opened). Supports response: It's been too long since you purchased it - sorry. Wow! I was trying to be a good citizen! Pros Handles multiple email accounts and calendars. I manage 4 of email addresses and calendars and I have to avoid conflicts. Cons For corporate users coming over from Outlook, there are some show stopping bugs. For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly and MB leaves the invite intact. If an O365 user schedules a meeting with you as "optional", MB does not process it and it never comes through as an invite - just an ordinary message. There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with Outlook or em Client. This is just the short list - there are others. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Outlook does not manage non-O365 calendars like Google at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rishi R. CEO Education Management ### "Greedy. Scammy" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 30, 2025 I've been a lifelong user of Mailbird and honestly have loved the experience. But their greed and tone deaf nature is getting on my nerves! I purchased Mailbird 2.0 lifetime version which they clearly said would qualify me for any future update, without any additional riders mentioned such as it would only But now I realise to use the full version of Mailbird 3.0 I need to pay again! They are sneakily using the argument that the lifetime updates were only valid for Mailbird 2.x. I mean how crafty do you need to get! To the founders reading this review - this is not how you become a successful tech company! You become that winning the trust and sympathy of your loyal users! Pros It's a decent mail client. I can add multiple accounts at once. Cons Shady. Greedy. Using dark patterns. Cannot upgrade to Mailbird 3.0 without paying extra. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nicolas P. IT Manager Information Technology and Services ### "A very food mail client for a small price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2025 use it from several years on few computers Pros Easy to use, quick install, quick manegement and small price Cons issue with "shared mailbox" on Exchange, licencing option "LIFETIME" is only on update not upgrade... Switched from [Thunderbird](https://www.capterra.com/p/230507/Thunderbird/) mailbird is a little more speed than thunderbird Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Gunnar K. Owner Internet ### "A great alternative to MS Exchange/Outlook." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2024 Great user experience, functions are implemented in a nice way. I do not have to search around to find what I wanted to do. Pros Very good user Interface with intuitive functions. No problems during use, frequent updates to remove smallish issues (that never relate to any major function). Mailbird especially great if you use several e-mail addresses. Cons A bit on the expensive side according to my flavour (it is just e-mails), but this seems to be normal for mail programs. So rather an issue of the industry than the software provider. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Better handling in Mailbird of several e-mail-accounts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 8, 2024 Hi Gunnar, We're incredibly grateful for the positive feedback, and for taking the time to share your thoughts with everyone. It means a lot to us, and everyone at Mailbird is thrilled to hear about your review. Please never hesitate to reach out if you require anything at all from us. All the best. OD Olena D. Kunstlerin Retail ### "Attention, this is a scam!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 21, 2024 Attention, this is a scam! I purchased a license from them, and for 9 months, the email service worked without issues. After 9 months, they started extorting money. They disabled one of my email accounts, and the only way to reactivate it is to pay more for an upgraded license. Do not buy this app if you don't want to become a victim of fraud! Pros I could have written about what I like or dislike about this app. However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated negatively. Cons I could have written about what I like or dislike about this app. However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated negatively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2024 Hello, Fortunately for all Mailbird customers this is not a scam, and I will explain exactly why: last year you purchased one of our 'Standard' licenses, which allows you to connect up to 3 email inboxes to Mailbird. This information has always been present on our pricing page after clicking on 'See all features' on the following web page: https://www.getmailbird.com/pricing Our systems detected that you had connected more than 3 email inboxes to Mailbird, which is why a pop-up appeared offering the option to upgrade your license to a 'Premium' one in order to be able to connect an unlimited number of email accounts. Upgrading is entirely optional, so we are not extorting any amount from you since you have the choice to not upgrade, even though for several months you exceeded the number of email inboxes allowed under the terms of your license. We're sorry for the disappointment caused, but we must enforce a limit out of fairness to other customers who purchased a 'Premium' license. TH Tiara H. Mailbox Powerhouse Media Production ### "Mailbox Powerhouse" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 4, 2024 Pros I love the fact that I can manage 14 separate accounts from one hubs. I have various accounts across different providers and all of them so far have been compatible with Mailbird. Cons Because of the many features, the UI can become a bit convoluted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP James P. retired Mechanical or Industrial Engineering ### "My use of Mailbird" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 March 21, 2024 I have had good luck with this email provider other than a couple of times. It wasn't able to download an update. Now, I'm not able to receive my mail and not getting any response from trouble shooting people. I just wish you had someone to call for assistance when having a problem. Pros I like all the storage files this email has. Also the ease of use for us non-geek's. Overall, it has been pretty much maintenance free. Cons Sometimes it is slow bringing in my email and I have to click on the inbox to make it load the mail. Reasons for choosing Mailbird I must have been having problems with my other provider and liked the sound of Mailbird and what it had to offer with their life time pay selection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Juanita B. Owner Arts and Crafts ### "Lifetime Licence, lasted less than 10 months" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 9, 2024 Shocking, bad, not good, got ripped off big time, help non existent Pros Easy to read and set up, able to display emails in the order that is best suited to you. Cons Search function totally useless, settings function useless, unable to transfer any of the email data away from mailbird, you have to pay for a third party app to fulfill this when you want to leave. Getting hold of anyone for help on anything impossible, unless you wish to purchase, they are very quick to jump on that one. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Because I thought it was going to be far better for multiple email accounts Reasons for choosing Mailbird Sounded like it was the best, I was 100% wrong Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2024 Hi Juanita, We're naturally sorry for the disappointment caused - however I can see that we have replied to each and every one of the support requests which you created: - Ticket #496706 (created yesterday). - Ticket #489238 (created Jan. 6th 2024). - Ticket 462518 (created Apr. 11th 2023). - Ticket #462013 (created Apr. 6th 2023, which you rated positively). You stated that our customers must pay for a third-party app - this is incorrect, since we have built a tool to export data for free. More information can be found here: https://support.getmailbird.com/hc/en-us/articles/115013591887-How-to-Use-Mailbird-Export-Tools While we are sorry that we could not implement the search functions that you requested, we did acknowledge your feature request and provided you with prompt replies. We receive countless feature requests for all sorts of improvements and functionalities, and we do our very best to prioritise new features or improvements based on the level of interest they receive. MD Martyn D. Tech Support Computer & Network Security ### "Lifetime Licenses to good to be true." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 24, 2024 Good until they released 3.0 and destroyed all trust with current long-term loyal customers. Pros The simplicity of using this was a dream, the previously offered lifetime product was a nice touch but they have stopped honoring this now. Cons It is no longer honouring the lifetime licenses. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) made the quick because Mailbird seemed simpler and lifetime services were being sold, this has now been reverted and all lifetime keys are stuck on the older version, so we are now reverting to Microsoft. Alternatives considered [SPARK](https://www.capterra.com/p/215464/SPARK/) Reasons for choosing Mailbird Lifetime license with long-term support (which was now a lie), simple and modern design. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160517/Mailbird/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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