# Mailbird Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mailbird the right Email Management solution for you? Explore 394 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160517/Mailbird/reviews --- Mailbird 4.4 (394) [View alternatives](https://www.capterra.com/p/160517/Mailbird/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mailbird Ease of use 4.5 Customer Service 4.1 ## Pros and Cons in Reviews AR Azizur R Network OperatorEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of keyboard shortcuts.“ June 9, 2023 SM Sam M ExecutiveComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly and MB leaves the invite intact. If an O365 user schedules a meeting with you as "optional", MB does not process it and it never comes through as an invite - just an ordinary message. “ September 29, 2025 GP Giacomo P SalesConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always change the work window.“ October 14, 2023 SM Sam M ExecutiveComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with Outlook or em Client. “ September 29, 2025 AR Azizur R Network OperatorEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I can handle several email accounts from one location using MailBird, a desktop email client.“ June 9, 2023 OD Olena D KunstlerinRetail, Self-employedUsed the software for: 6-12 months. “However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated negatively.“ August 21, 2024 WP Wiktor P EducatorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “I hold mail managment, organization, delivery status, character of notifications in a high regard.“ June 9, 2023 WD W Lawrence D CEOMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “They will send you a GPT response that has nothing to do with your question or the person answering cannot speak English or is not reading the question.“ October 14, 2023 ## Showing most helpful reviews Showing 1-25 of 394 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Greg B. National Sales Manager Computer Software Used the software for: 1-2 years ### "Excellent email program!" December 22, 2023 5.0 Pros Easy to setup and handles more than one email account. Customer support is really good and they keep adding new features. Cons I really don't have any cons to list for this product. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Just to many issues with Outlook on a daily basis. Review Source NP Nicolas P. IT Manager Information Technology and Services Used the software for: 2+ years ### "A very food mail client for a small price" March 16, 2025 5.0 use it from several years on few computers Pros Easy to use, quick install, quick manegement and small price Cons issue with "shared mailbox" on Exchange, licencing option "LIFETIME" is only on update not upgrade... Switched from [Thunderbird](https://www.capterra.com/p/230507/Thunderbird/) mailbird is a little more speed than thunderbird Review Source SM Sam M. Executive Computer Software Used the software for: Less than 6 months ### "Corporate Outlook users - don't give them any money" September 29, 2025 1.0 Terrible. I bought a life time subscription of MB after testing it out. When I started using it day to day, I quickly noticed the serious bugs mentioned above. I opened cases within 2 weeks of purchase - spent a lot of time collecting information and running testing scenarios to help them pin point the problem. I tried to be nice and give MB time to fix the issues, even though I told them they were urgent. I gave them 3 months to fix them. After no fixes were delivered, I asked for my money back, with a clear audit trail of why (with all the tickets I had opened). Supports response: It's been too long since you purchased it - sorry. Wow! I was trying to be a good citizen! Pros Handles multiple email accounts and calendars. I manage 4 of email addresses and calendars and I have to avoid conflicts. Cons For corporate users coming over from Outlook, there are some show stopping bugs. For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly and MB leaves the invite intact. If an O365 user schedules a meeting with you as "optional", MB does not process it and it never comes through as an invite - just an ordinary message. There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with Outlook or em Client. This is just the short list - there are others. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Outlook does not manage non-O365 calendars like Google at all. Review Source GK Gunnar K. Owner Internet Used the software for: 6-12 months ### "A great alternative to MS Exchange/Outlook." November 6, 2024 5.0 Great user experience, functions are implemented in a nice way. I do not have to search around to find what I wanted to do. Pros Very good user Interface with intuitive functions. No problems during use, frequent updates to remove smallish issues (that never relate to any major function). Mailbird especially great if you use several e-mail addresses. Cons A bit on the expensive side according to my flavour (it is just e-mails), but this seems to be normal for mail programs. So rather an issue of the industry than the software provider. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Better handling in Mailbird of several e-mail-accounts Review Source Response from Mailbird November 8, 2024 Hi Gunnar, We're incredibly grateful for the positive feedback, and for taking the time to share your thoughts with everyone. It means a lot to us, and everyone at Mailbird is thrilled to hear about your review. Please never hesitate to reach out if you require anything at all from us. All the best. VL Victor L. Developer Computer Software Used the software for: 2+ years ### "It just works!" July 31, 2021 5.0 I have many different inboxes that I have to keep track of. Having to switch accounts to check everything at least a few times a day was very time-consuming. Since switching to MailBird I get all my accounts synced to a unified inbox and notified whenever I receive an email. That makes it much easier to stay on top of my work and keep track of everything with minimal effort which could easily save a lot of time. Pros The best thing about MailBird is that everything works. I have been using it for many years and it has been very reliable with no problems at all. Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not encountered a single issue since I started using MailBird. Cons It might look a little bit basic and does not compare with all the fancy web-like interfaces that most newer software has. But don't let it fool you, there are a lot of great features that make MailBird a powerful tool, and most importantly what it does, it does well. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) To get a unified inbox instead of checking many accounts on a regular basis. The reason I chose MailBird instead of syncing my Gmail accounts was to ensure I can keep everything separated when needed and still have the ability to choose a unified inbox. Review Source JB Juanita B. Owner Arts and Crafts Used the software for: 1-2 years ### "Lifetime Licence, lasted less than 10 months" March 9, 2024 1.0 Shocking, bad, not good, got ripped off big time, help non existent Pros Easy to read and set up, able to display emails in the order that is best suited to you. Cons Search function totally useless, settings function useless, unable to transfer any of the email data away from mailbird, you have to pay for a third party app to fulfill this when you want to leave. Getting hold of anyone for help on anything impossible, unless you wish to purchase, they are very quick to jump on that one. Reason for choosing Mailbird Sounded like it was the best, I was 100% wrong Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Because I thought it was going to be far better for multiple email accounts Review Source Response from Mailbird March 12, 2024 Hi Juanita, We're naturally sorry for the disappointment caused - however I can see that we have replied to each and every one of the support requests which you created: - Ticket #496706 (created yesterday). - Ticket #489238 (created Jan. 6th 2024). - Ticket 462518 (created Apr. 11th 2023). - Ticket #462013 (created Apr. 6th 2023, which you rated positively). You stated that our customers must pay for a third-party app - this is incorrect, since we have built a tool to export data for free. More information can be found here: https://support.getmailbird.com/hc/en-us/articles/115013591887-How-to-Use-Mailbird-Export-Tools While we are sorry that we could not implement the search functions that you requested, we did acknowledge your feature request and provided you with prompt replies. We receive countless feature requests for all sorts of improvements and functionalities, and we do our very best to prioritise new features or improvements based on the level of interest they receive. Nicholas L. Teacher Education Management Used the software for: 2+ years ### "Great email client" May 27, 2019 5.0 Very positive. I've received good customer service and the price is very reasonable given that it's a one-off payment. Pros Set out nicely with a clear design. Love having whatsapp dropbox and google calendar all in one place integrated into the email client. Cons There is nothing that I can think of I don't like about the product. I am very happy with it. Alternatives considered [Thunderbird Outlook Converter](https://www.capterra.com/p/178655/Thunderbird-Outlook-Converter/) Reason for choosing Mailbird I preferred the design and how easy it was to use. Review Source GK Gjergji K. Web designer Design Used the software for: 1-2 years ### "Fast, attractive email client " May 27, 2019 4.0 Pros It is fast, it loads fast. Very attractive interface. Very easy to use, all in one Inbox. I love the integration with Whatsapp, Wunderlist, gCalendar, gKeep and many more. Cons I miss some right-click menu options and tabs. I have accounts with lots of folder and I have to scroll to check them. If I could use tabs, they will show if any emails is in folder. I would like for external links such as in Twitter, Whatsapp to be opened in my default browser rather than in the built-in. You can play Twitter video inside Mailbird. Alternatives considered [eM Client](https://www.capterra.com/p/160239/eM-Client/) Reason for choosing Mailbird I wanted to have a full trial, but not ready to pay for the price, but luckily there was an huge discount. I got Mailbird for 4 USD. Review Source VR Verified Reviewer CEO Food & Beverages Used the software for: Less than 6 months ### "Amazing Software for Email Sending " September 14, 2022 5.0 It's very good experience. Pros I found this software very interesting and helpful for email marketing and management. I send my daily office mails by mailbird to my all clients. Cons There's none of the existing features which i dislike. Alternatives considered [eM Client](https://www.capterra.com/p/160239/eM-Client/) Reason for choosing Mailbird Because it has more features. It works properly for my daily routine work. Switched from [eM Client](https://www.capterra.com/p/160239/eM-Client/) Because I'm looking for new features. And this software has lack of new and extra ordinary features. Review Source RR Rishi R. CEO Education Management Used the software for: 2+ years ### "Greedy. Scammy" April 30, 2025 1.0 I've been a lifelong user of Mailbird and honestly have loved the experience. But their greed and tone deaf nature is getting on my nerves! I purchased Mailbird 2.0 lifetime version which they clearly said would qualify me for any future update, without any additional riders mentioned such as it would only But now I realise to use the full version of Mailbird 3.0 I need to pay again! They are sneakily using the argument that the lifetime updates were only valid for Mailbird 2.x. I mean how crafty do you need to get! To the founders reading this review - this is not how you become a successful tech company! You become that winning the trust and sympathy of your loyal users! Pros It's a decent mail client. I can add multiple accounts at once. Cons Shady. Greedy. Using dark patterns. Cannot upgrade to Mailbird 3.0 without paying extra. Review Source JP James P. retired Mechanical or Industrial Engineering Used the software for: 2+ years ### "My use of Mailbird" March 21, 2024 4.0 I have had good luck with this email provider other than a couple of times. It wasn't able to download an update. Now, I'm not able to receive my mail and not getting any response from trouble shooting people. I just wish you had someone to call for assistance when having a problem. Pros I like all the storage files this email has. Also the ease of use for us non-geek's. Overall, it has been pretty much maintenance free. Cons Sometimes it is slow bringing in my email and I have to click on the inbox to make it load the mail. Reason for choosing Mailbird I must have been having problems with my other provider and liked the sound of Mailbird and what it had to offer with their life time pay selection. Review Source EL Elias L. CEO Marketing and Advertising Used the software for: 2+ years ### "Not a Mailbird Lifetime Deal - Be Aware! " November 6, 2023 1.0 In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. Pros As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features. However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade. Cons Having to pay again for Mailbird 3 feels like a betrayal of the trust I put in the "lifetime" deal for Mailbird 2. The term "lifetime" implies a long-term commitment, which I assumed would include subsequent versions of the software. However, it appears this is not the case. While I understand that the development and maintenance of new software require resources and hence, costs, it's disappointing to face another payment request after purchasing what was marketed as a lifetime deal. In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. Review Source Ninos M. Creative Marketing and Advertising Used the software for: 1-2 years ### "After trying different email clients, MailBird is our choice" December 3, 2021 4.0 Overall i'm happy with MailBird.. It's easy to manage multiple email accounts (Google, Hotmail, and SMTP..) It has all the right features, and it's clean UI.. Coming from Outlook.. it's a fresh experience. Pros I like that it's light-weight, compared to Outlook which I've been using for years. Mailbird makes connecting accounts easy, has integrations with different apps, (whatsapp, messenger, Slack..) and recently native Grammarly integration. When conducting a search, the search view remains saved as a "folder tab" to easily access it . Unlike Outlook, once you navigate away, the search result disappears. Deleting an open conversation will delete the email from the inbox.. Outlook doesn't do that. I find this useful when quickly going through several emails. Cons \* I wish they would develop a mobile app version of MailBird! \* Not able to customise the display font-size.. (not Email typography) Reason for choosing Mailbird It was on sale at the time, and the pricing was right.. so i gave it a try and liked it. Review Source Wendy N. .Net/SharePoint Developer Used the software for: 2+ years ### "I love that I can pull in multiple email accounts into 1 unified view to easily manage all my email" July 14, 2018 4.0 This software saves me many hours per week performing email management tasks. By pulling all my email into a single unified interface, I can process emails as soon as they come in and not get bogged down by email clutter. Pros The ability to pull in ANY email account that I have, from Yahoo, Outlook.com, Gmail, to any IMAP or POP email account. I have multiple email accounts and having them all in one interface is great. I can segregate them by clicking on each different email account icon, or I can view them all together in a single view, which I love. In addition, I can color code the messages from each account so even in unified view, I can still quickly and easily tell which email account they were sent to. I also like that you can pull in popular apps right into the interface like Facebook, WhatsApp, Dropbox, Google calendar, Feedly and a ton others so you don't have to leave this app to get a quick glimpse of what's going on in those other apps. Also it's free so that's a big plus. Cons There's a lot of options and integrations which can seem a bit overwhelming to first-time users. And it can be tricky setting up non-standard (Yahoo/Gmail etc.) email accounts. But once you get it all set up and start using it, it's amazing! Review Source NI Natesh I. Marketing manager Computer & Network Security Used the software for: 2+ years ### "Natesh Feedback on mailbird" February 17, 2023 5.0 Simply wonderful Pros Integration with other applications like WhatsApp, google docs and google sheets Cons You can have tables to compose emails and also you cannot select multiple emails to forward to people and export all emails to archive. They should have pst export or archive feature. Alternatives considered [Postbox](https://www.capterra.com/p/195148/Postbox/) Reason for choosing Mailbird I have purchased both Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Outlook is useless Review Source Josemaria G. Vice Director for External Affairs Used the software for: 6-12 months ### "Finally, a great email app with best form and function for Windows" June 28, 2018 5.0 Beauty will save the world. My philosophy is that if it's not beautiful and functional, I/people will not use it. Mailbird is great in terms of aesthetics and email app functionality. It just looks great, easy to use, and works! Some advanced features (filtering, search) may be a bit wanting. But for my daily use, it feels just like Gmail as it should be (on a beautiful platform). Pros It is a thing of beauty. Form meets function. It is much better than other Windows email apps, and I've tried a ton already (Thunderbird, Outlook, MS Mail...). It kind of reminds me of Spark mail which I use with my Mac. Keyboard shortcuts is the same with Gmail (by default) which made it easy for me to transition from browser based gmail to Mailbird. The Snooze function is also one of my favorites. It helps me achieve Zero-Inbox without worrying about the emails "I don't need to attend to right now but need to be reminded of some other time." Support team is very quick to respond and are indeed helpful. Even before I got my Mailbird Pro, they have been very responsive. Cons For more advanced email enthusiasts, it might disappoint that it currently does not have the ability to set up filters, or messaging rules. (Maybe you can set this up with gmail beforehand?) The search can also be made more powerful. Right now it can't search and/or sort by date. Review Source TB Taylor B. Integration Analyst E-Learning Used the software for: 1-2 years ### "Mailbird is a great non-MS alternative to Outlook." May 28, 2019 5.0 Extremely happy. I use it everyday, I've sent the 'try me out' link to my coworkers because I love the program so much, which I almost never do. Try it out, see if it's for you. Email clients are often deeply personal things, and it's hard to quantify why one 'works' for you but not another. In this case it worked very well and I highly recommend giving it a try. Pros I love the clean design, the robust interoperability between POP and other email formats. It's extremely customizable with a good-sized ecosystem of add-on extensions and tools such as a Calendar app, a Toggl app for tracking time, and even one for Todoist to manage tasks. There are 'folders' for organizing (as opposed to 'tabs' like Gmail has, which has always sort of conceptually lost me.) It docks to the desktop well and unobtrusively, in addition to many little things that just make it a great user experience. The cost was absolutely phenomenal; I forget exactly what I paid but I got an amazing deal on a lifetime license last year, and I've never regretted the purchase. Cons This is more a gripe about email clients in general; it does not have the ability to define 'rules', which is the one thing that kept me in Outlook far longer than I ever should have. This is something that is pretty rare to find in email clients as a whole, so it's not a huge knock on Mailbird. It would be really nice though someday! Review Source GP Giacomo P. Sales Construction Used the software for: 2+ years ### "Great app for managing email" October 14, 2023 5.0 Pros With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always change the work window. Cons it might be easier to customize but that's not a big deal Review Source VR Verified Reviewer Landing Page Designer Marketing and Advertising Used the software for: 1-2 years ### "Best email management software you only need" December 22, 2022 5.0 Pros Filtering email is sooo easy with Mailbird. ♥ I have 10+ emails and managing them in one platform is such a huge deal for me. I also love their mail tracking, when someone has opened your email already. I know there's so much to explore though I've been using it for more than a year already. Cons Looking forward to create email filter at once. Review Source VR Verified Reviewer Journalist, Publicist, Marketer Marketing and Advertising Used the software for: 2+ years ### "Most reliable Gmail client" May 27, 2019 5.0 Very good. My daily native email driver. Light years better than Thunderbird and Outlook for Gmail. Pros Closest thing to an official native desktop client for Gmail. Connects and syncs quickly and easily. Replicates most (nearly all, with a few exceptions) of Gmail's features, including shortcut keys. Simple, logical UI very similar to Gmail. Cons \* Need support for other email clients so you can merge email. \* If you accidentally move mail out of Sent Mail, you cannot move it back in (this is a bug and they know about it, but it has not been fixed). On Gmail, you cannot move mail out of Sent Mail, which is how Mailbird should behave. \* There are minor UI quirks that should be addressed. For example, right-click does not always bring up the correct context menu (it will often bring up Print instead of Spelling, for example). \* Doesn't support email sorting, the #1 gripe people have with Gmail. On Outlook, for example, you can sort your Gmail (but overall, Outlook is weak with Gmail). Review Source Skyler B. Web Designer, Developer, and Owner Computer Software Used the software for: 2+ years ### "Mailbird Pro is Great" October 27, 2018 5.0 I have been using Mailbird Pro for about two years now and couldn't imagine switching back to Outlook. It looks great, it's easy to use, all of the web apps I normally use with my email are directly integrated into the app. Custom support is out of this world, they consistently get back to me within a few hours with the exact answer that I need. Pros It's super easy to use and the interface is very clean and approachable. The multi-account support, and all of the add-ons make Mailbird the only email client I need. Cons No option to schedule emails for sending yet (although the support team said that they've been thinking about it) Review Source VR Verified Reviewer Founder & CEO Internet Used the software for: 1-2 years ### "Very easy to use cheap mail exchange for desktop" September 9, 2019 5.0 Pros \-Very easy to use -Gmail keyboard shortcut just makes the email reading in a breeze. -Easy to manage accounts. -Nice dashboard and design. -Integrations allow users to not leave the app so you can see your calendar and docs. -Undo sent email is a lifesaver. Cons \-Search option is not good. It needs to improve. -The attachments are stored separately and cannot edit when you open them. This loses us time when we edit or sign a paper. -Limited background and color options. Review Source SR Stephen R. Engineering Manager Music Used the software for: 1-2 years ### "The only real option for managing multiple email, contact and calendar services from one tool" August 10, 2023 5.0 Intuitive... it just gets out of the way! Pros The ability to easily and ergonomically harmonise numerous contact, calendar and email sources across Google Workspace and Microsoft is unparalleled. Cons Maybe a unified mail folder structure feature would be helpful, but with full Google-style shortcut support you do not really notice this. Review Source Michael M. Founder Information Technology and Services Used the software for: 1-2 years ### "Mailbird - Best Email Application" February 26, 2021 5.0 Mailbird offers a once-off licence purchase which a great plus for such a powerful email application. It has many other features which are top-notch like email tracking feature, advanced search, calendar slider. Pros Mailbird has never let me down, from the easiness of adding accounts, and its integration with calendar and contacts, it's just the best email application. Cons Mailbird can be a bit slow once in a while but I can live with that, it's not that bad. Sometimes when adding an email account, it is not that smooth. Review Source CP Christian P. Minister Religious Institutions Used the software for: 2+ years ### "Easiest and most full featured e-mail manager that I've found." January 9, 2018 4.0 Pros Customer support is good. They are constantly making improvements. When I purchased, I had the option to buy it for life. The program easily manages all of my e-mail accounts. The settings for the program and for individual accounts are extensive. My favorite feature would have to be how easy it is to setup accounts. Many programs (especially from Microsoft) require a person to know all of the right settings. You can certainly edit those in Mailbird, but often don't need to. Cons There are periodic glitches with updates. The latest was the inability to scroll through messages using the mouse wheel. These things often get fixed eventually, but they are usually simple things that I use regularly so it is a nuisance. Many of the symbols are confusing. Not a big deal once you learn the product, but they aren't intuitive. Review Source Similar Products Featured ## Related categories [Email Management](https://www.capterra.com/email-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.