# Page 4 | Mailbird Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Mailbird the right Email Management solution for you? Explore 394 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160517/Mailbird/reviews

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Mailbird

4.4 (394)

[View alternatives](https://www.capterra.com/p/160517/Mailbird/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Mailbird

## Showing most helpful reviews

Showing 76-100 of 394 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 2+ years

### "A good email client to keep tabs on your emails"

April 29, 2021

5.0

To me, this is "the little email client that could". I'm not really using all of it's features, but for my everyday use I haven't looked back ever since I first installed it.

Pros

It's really easy to setup email accounts and keep track of them, either individually or by using their unified inbox.

Cons

At some point I had minor issues with the software, but it was solved after a couple updates. I can't even remember what the problem was.

Review Source

VR

Verified Reviewer  
Founder & CEO  
Internet  
Used the software for: 1-2 years

### "Very easy to use cheap mail exchange for desktop"

September 9, 2019

5.0

Pros

\-Very easy to use -Gmail keyboard shortcut just makes the email reading in a breeze. -Easy to manage accounts. -Nice dashboard and design. -Integrations allow users to not leave the app so you can see your calendar and docs. -Undo sent email is a lifesaver.

Cons

\-Search option is not good. It needs to improve. -The attachments are stored separately and cannot edit when you open them. This loses us time when we edit or sign a paper. -Limited background and color options.

Review Source

KM

Kimary M.  
Executive Director for one organization, Treasurer for the other  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Dissatisfied. Took a few weeks to experience many program deficiencies & they refused to refund me "

June 19, 2019

2.0

Very disappointing. Did much work to set up folders and bring over saved e-mails and get all my contacts transferred just to find Mailbird lacking basic features that have been around for over a decade in other FREE emails.

Pros

Now that I've switched I've found more deficiencies in their design than good. I guess the best so far was customer service helped my husband figure out how to import my 900 contacts from my former Live Mail. And their service reps are pleasant and easy to understand but they can't help you much because the program is so limited. But they are very pleasant when they tell you "Mailbird can't do that" to most the service requests I've made.

Cons

If you do a search of your e-mails you cannot erase in search mode. Meaning once the temporary need to retain emails on a certain topic expires you can search and SEE the dozens of emails you are now ready to erase but you can't erase them. One must write down all the dates or just manually scroll through to erase ONE AT A TIME. Major program flaw. Also you can't decrease the amount of space between returns, & there is no condensed font so if you compose things people will need to print out it will annoyingly take extra paper and ink to print. The bottom line is that my former FREE email was capable of so many basic things mail bird is not capable of and took more than a little over 14 days to experience each limitation as I had need to use the feature. So now I have to waste the money I paid for Mailbird and go to a more progressed e-mail design and I'm not even done moving everything to Mailbird yet.

Review Source

JA

Jose A.  
Arquitecto  
Architecture & Planning  
Used the software for: 2+ years

### "No cumplen con sus promesas"

November 30, 2023

5.0

Buena hasta cuando se volvieron ambiciosos y traicioneros.

Pros

Software práctico y bonito, y funcional.

Cons

No cumplieron con la promesa de actualizaciones de por vida de sus antiguos usuarios, y cambiaron su servicio a un sistema de actualizaciones anuales de pago. Son unos estafadores.

Review Source

MdPG

Maria del Prado G.  
Auxiliar Secretaria  
Broadcast Media  
Used the software for: 6-12 months

### "Tus mejores correos"

August 11, 2023

5.0

Pros

La facilidad para usarlo desde el primer momento, es como si hubiesen escogido lo mejor de Outlook, Gmail, Thunderbird y lo hubieran unido en un solo programa. Lo completo que es en cuanto a funciones sin llenar la pantalla de opciones. La rapidez para hacer todo con una interfaz moderna y agradable.Simplemente genial.

Cons

Lo único malo que puedo decir es que podría mejorarse el sistema de archivo de emails, hacer un poco más interactivas las respuestas y mejorar el sistema de búsqueda, todo lo demás está increíble.

Review Source

Antonio B.  
Cofundador  
Internet  
Used the software for: 1-2 years

### "Un gestor de correo ordinario"

July 30, 2022

3.0

Pros

Es un buen gestor de correo electronico, nada trascendental.

Cons

Muchas actualizaciones que bloquean el ordenador y durante mi experiencia no me ha gustado mucho la gestión de la agenda.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Problema de configuración con el servidor de un correo.

Review Source

SR

Stephen R.  
Engineering Manager  
Music  
Used the software for: 1-2 years

### "The only real option for managing multiple email, contact and calendar services from one tool"

August 10, 2023

5.0

Intuitive... it just gets out of the way!

Pros

The ability to easily and ergonomically harmonise numerous contact, calendar and email sources across Google Workspace and Microsoft is unparalleled.

Cons

Maybe a unified mail folder structure feature would be helpful, but with full Google-style shortcut support you do not really notice this.

Review Source

Miljenko B.  
Chief Executive Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Can't work without it anymore!"

May 7, 2020

5.0

Pros

Mailbird is a great Windows app for mailing. It works without a hiccup and it doesn't eat resources. I've integrated Mailbird with 10+ email addresses and it really makes life easier. I can recommend it to everyone. It's dirt cheap, I'm surprised it's a one-time purchase. The \[SENSITIVE CONTENT HIDDEN\] is making updates every month or two. This is a fully-featured app and mailbox. Go get it!

Cons

There isn't anything bad I can tell about this app. It's brilliant!

Review Source

Michael M.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Mailbird - Best Email Application"

February 26, 2021

5.0

Mailbird offers a once-off licence purchase which a great plus for such a powerful email application. It has many other features which are top-notch like email tracking feature, advanced search, calendar slider.

Pros

Mailbird has never let me down, from the easiness of adding accounts, and its integration with calendar and contacts, it's just the best email application.

Cons

Mailbird can be a bit slow once in a while but I can live with that, it's not that bad. Sometimes when adding an email account, it is not that smooth.

Review Source

DG

Deb G.  
Owner  
Education Management  
Used the software for: 6-12 months

### "If you are new to email, ignore my review. If you are very used to Outlook AVOID this product."

January 17, 2020

1.0

I am frustrated every day and wholeheartedly regret that I did not invest in the program that I was used to, Outlook. I tried to cancel and get back my investment, but I was two weeks too late. I got a note back from a manager basically saying, too bad for you...

Pros

If you are new to email, ignore my review, you probably like the many positive features of the program and do not know or will not be bothered by my Cons. Like many reviewers said the program is beautiful, colorful, and has a nice video game feel. The icons are easy to understand and work quickly within the program.

Cons

If you are a 20 year MS Outlook user like me, I don't care how cute my email is, I need it to be functional. Frustration starts in that the inbox scrolls in the opposite direction of most everything else on the internet. Adds a step. Replied to emails disappear into the sent message and I can only retrieve them by opening up my server page. Adds several steps. There is no advanced search. The search function is incapable of searching only one folder (e.g. inbox only) so to clean out my inbox ADDS SEVERAL STEPS.

Review Source

CP

Christian P.  
Minister  
Religious Institutions  
Used the software for: 2+ years

### "Easiest and most full featured e-mail manager that I've found."

January 9, 2018

4.0

Pros

Customer support is good. They are constantly making improvements. When I purchased, I had the option to buy it for life. The program easily manages all of my e-mail accounts. The settings for the program and for individual accounts are extensive. My favorite feature would have to be how easy it is to setup accounts. Many programs (especially from Microsoft) require a person to know all of the right settings. You can certainly edit those in Mailbird, but often don't need to.

Cons

There are periodic glitches with updates. The latest was the inability to scroll through messages using the mouse wheel. These things often get fixed eventually, but they are usually simple things that I use regularly so it is a nuisance. Many of the symbols are confusing. Not a big deal once you learn the product, but they aren't intuitive.

Review Source

KB

Kiira B.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Great Email Software"

September 20, 2022

5.0

I could have all of my emails in one account which I couldn't find in a program I liked

Pros

I love how customizable it is and that I can have all 7 of my emails in one email management software

Cons

I think the search feature could be improved. Often if I can't find an email in Mailbird, I can go on my phone and find it very quickly

Review Source

David M.  
Tech Blogger  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome Windows Desktop E-mail Client for all Major Services."

May 29, 2019

5.0

I have had a great expereinces witthe product and sservice. that tI have received

Pros

I love how you can have all of your disparet e-mail accounts and sservicess under one roof. You can have your Outlook Mail, Gmail, Yahoo, and AOl/AIM, along with your calender, Facebook, and other online sservices.

Cons

Well for multiple e-mail accounts and extensive ssupport, there isa cost. Secondly, you cannot makee your, own custome color schemes or themes.

Review Source

SL

Samantha L.  
Accounts receivable specialist senior  
Accounting  
Used the software for: 1-2 years

### "Mailbird is a great email management "

August 10, 2022

4.0

9/10 would recommend

Pros

It's very useful software especially if your company wants something cheap

Cons

There isn't much I don't like about the product.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

I didn't like Gmail set up for business use.

Review Source

VR

Verified Reviewer  
Pastor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best email client I've found!"

May 28, 2019

5.0

Mailbird provides seemless integration of multiple email accounts and excellent integration with other apps, providing a one-stop overview of most of my correspondence and task-management.

Pros

What I like most about Mailbird is the ease of managing my email workflow. Because of the ease of assigning inbox items or strategically snoozing items I want to visit later, I frequently operate with an "Inbox Zero" status. Using Mailbird has greatly helped me to get things done. The integration with other apps, especially Evernote and ToDoist, makes Mailbird even more useful. After using various cloud-based and offline apps, I plan to stay with Mailbird for a long time.

Cons

The only thing I'm less than pleased with is a display issue on my laptop when I switch to tablet mode. (Dell Inspiron 5000 series). Mailbird still works, but resolution is not what it should be in this mode. Given Mailbird's frequent updates and responsive customer service, I expect a solution to this is not far-off.

Review Source

PM

Peter M.  
owner  
Consumer Services  
Used the software for: 2+ years

### "Mailbird delivers"

August 25, 2022

5.0

reponse time to any query is amazing.. thank you

Pros

Ease of use, among the best, excellent support

Cons

I don't have any cons. the product from first installation has been been updated by Mailbird on a regular basis and any glitches taken care of wiyhout delays

Reason for choosing Mailbird

product and company felt right for my business

Review Source

OG

Oleg G.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great Outlook alternative"

May 27, 2019

5.0

When we started our way to go away from Microsoft, the first step was to find alternatives to MS Office, it was easy to find replacement for Word and Excel, but for Outlook it was really hard to find an alternative. Mailbird became almost a perfect replacement, and even beaten Outlook in Gmail integration and Unified inbox. Waiting a Linux version to continue our moving to Microsoft-free office.

Pros

\- Unified inbox - Support for Gmail/GApps labels - Quick seach even in really big mailboxes (search in six mailboxes with total size 50+GB takes not more then 5 seconds) - Affordable price

Cons

\- No Linux version (one of apps, that still holds me on Windows) - Search sometimes inaccurate, no complex search syntax - Unable to create multiple signatures on the same mailbox (e.g. for me it's useful to have Russian and English signature on my bussiness mailbox at the same time)

Review Source

JS

John S.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Bells and whistles. Pay them for an app then help them with R&D for free. Waste of time and money"

October 20, 2022

1.0

horrible, frustrating, waste of time, waste of money. Big on promises, poor on delivery.

Pros

nothing at all. Oh, hang on, there was one thing... uninstalling.

Cons

unstable, support enquiry leads to end user fault - not cool.

Reason for choosing Mailbird

basically got sucked into clever marketing

Switched from

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)

Free, stable, painless, reliable... basically everything that Mailbird is not

Review Source

Response from Mailbird

November 4, 2022

Hi John, We're naturally very sorry indeed that you have had a bad experience. It pains us to learn of any scenario where a customer feels let down. I am unable to find your support tickets by using the information provided in this review, but if you would like a second pair of eyes to take a look at your case, please don't hesitate to email the Mailbird Customer Happiness Manager at the following email address: oliver.jackson@getmailbird.com He will be more than happy to look at everything once again if you're still interested in giving Mailbird another go. Thanks for trying us out all the same. The Mailbird Team

Adem W.  
Human Resources Positions  
Legal Services  
Used the software for: 1-2 years

### "All emails in one place "

April 6, 2020

5.0

Since I use mailbird managing multiple emails is not a problem, since everything is centralized in one place, this email manager is ideal for people who continuously work with multiple email accounts.

Pros

You can sort all emails in one place; it has an intuitive and customizable interface. Notifications are instantly, and it has a sound that is not annoying, I can add any type of email. I like that I can create folders from multiple categories, such as accounts, spam, updates, among others.

Cons

Something I don't like is that you can't create account categories, you can only stack email categories.

Review Source

Mike P.  
CTO  
Computer Software  
Used the software for: 1-2 years

### "Needs Unified Calendar and .ics support"

October 22, 2019

4.0

Great for mail, kind of crappy calendar experience.

Pros

It is great for email offering smart unified inbox and easy to navigate. It is also a quick and responsive app.

Cons

Won't open .ics files so need to use another program for a calendar. Also does not have a native calendar so needs to plug in to Google Calendar but it's per account and not unified.

Switched from

[eM Client](https://www.capterra.com/p/160239/eM-Client/)

Better for email

Review Source

HQ

Henri Q.  
journalist  
Newspapers  
Used the software for: 2+ years

### "Unification de comptes"

October 14, 2023

4.0

Pros

J' apprécie le possibilité d' identifier plusieurs compte

Review Source

Kypros V.  
Project Manager  
Internet  
Used the software for: 1-2 years

### "A nice email client with lots of features"

October 10, 2018

4.0

I use it as a secondary client for my personal email accounts and it serves me well.

Pros

It's very easy to use, with a lot of features. You can integrate it with most of social media and other services to have everything in one place. Also, if you get the pro version you get unlimited accounts and even email snoozing, a feature that is so good that was recently added to gmail.

Cons

If you don't pay for the pro version you only get 1 account. Also, if you add your Social media accounts and other services supported, it gets very heavy after some time

Review Source

SH

Stewart H.  
ceo  
Internet  
Used the software for: Less than 6 months

### "If it all worked it would be fantastic"

August 20, 2020

2.0

A waste of many man hours, I am exhausted trying to debug, write mail bird tickets , running outlook so I have access to contacts and trying to keep up with my daily workflow. I will certainly be moving on to another vendor when I have the spare time.

Pros

All the features are exactly what I wanted as a busy support business. We have Facebook and Whats app integration and a unified inbox so all inbound mails can be monitored in realtime

Cons

The bugs with office 365 really killed it for us. We work on a fast but expensive Vsat and having been asked 3 times to reload a 20Gig plus mail file is annoying. The system upgraded to Auth2.0 and now I get my emails in bursts every few hours as there are authentication issues. Since then my hundreds of contacts are not there, every day there is an increment about 5 or 10 contacts from the server and I am now up to 80 contacts. As I use contacts for everything this is very disappointing as I have to leave Outlook open ! I was less than complimentary about this on my support ticket and I have only got automated replies for the last 2 weeks. NOT impressed with the support or the office 365 reliability. The rest is very good. Unfortunately we are a 365 business so its a non starter for us and getting cut of from support for being uncomplimentary when we are a paying customer is unprofessional to say the least. Be warned, Mailbird needs hugs.

Reason for choosing Mailbird

Web recommendation (good marketing)

Review Source

Spyridon Z.  
Electrical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Excellent email client"

December 31, 2021

5.0

Pros

\- It allows you to use it on up to 3 devices - It doesn't restrict you on the number of email accounts you use, you can set up as many as you want - With the Business subscription, you just ay once and you can use it forever

Cons

\- Sometimes it becomes heavy so there is a bit of a delay when switching to different email accounts (but this might be also because there are many email accounts connected to it

Review Source

Kristen M.  
Account Executive  
  
Used the software for: 1-2 years

### "Overall, great experience. Very few changes that need to be made. "

July 12, 2018

4.0

Managing multiple emails accounts from google and from go-daddy. Plus the link to outside accounts such as Asana and Google doc.

Pros

So many to list, I guess the most important are the Unified Account, the color coding of files, the link to Asana and Google, and the customer service.

Cons

My ONLY con when dealing with Mailbird is the way folders are created. I'd like to be able to just right click on the folder area and add a fold instead of having to go through a process. I create a LOT of folder to stay organized in 5 different email accounts.

Review Source

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