# Page 8 | Mailbird Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Mailbird the right Email Management solution for you? Explore 394 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160517/Mailbird/reviews

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Mailbird

4.4 (394)

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Last updated March 13th, 2026

# Page 8 - Reviews of Mailbird

## Showing most helpful reviews

Showing 176-200 of 394 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tatang H.  
Program Manager  
Professional Training & Coaching  
Used the software for: 2+ years

### "The efficient software"

May 27, 2019

5.0

Sometime i have to use different email address to deliver emails to colleagues. with Mailbird this challenge is very easy, also when i have to connect with WA, just one click and I can write email and WA in one time.

Pros

I like Mailbird because this software is very efficient and support my work faster in communicate in the office

Cons

Very fast in writing new message, and integrate with other media such as WA and contact.

Review Source

GB

Graham B.  
Retired  
Writing and Editing  
Used the software for: 2+ years

### "Abysmal customer service"

August 21, 2022

2.0

Disappointed

Pros

Decent product until there is a problem.

Cons

Customer service is abysmal. They do not appear to read requests for support but repeatedly send standard replies often telling you to try something you have already told them you have tried.

Review Source

AAT

Andrei Alexandru T.  
System and Network Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Probably the best email client in theworld"

May 27, 2019

5.0

Pros

Extremely well implemented, has a lot of functionality such as WhatsApp, Facebook, Google calendar, Google tasks, Google keep, multiple account management and extremely useful shortcuts so that you can become an email ninja in no time. Could not recommend it enough. I have paid for the lifetime license and could not be more happy with the

Cons

Lack of Linux version. Message to the devs: "A Linux version would be amazing as it could very well be implemented directly within the most popular distros out there."

Review Source

Syed H.  
Digital Director  
Furniture  
Used the software for: Less than 6 months

### "Mail Management Software with amazing features."

December 10, 2020

4.0

Totally happy with its use as it made my work very easy to switch from one mail to another also with amazing features of Facebook and WhatsApp makes our day amazing. no need to run behind multiple pages and apps.. all in one desktop app does your work beautiful.

Pros

It's not just an email account it's a real thing when it comes to managing multiple emails all in one app. not just adding email but also cool features and accessibility for other daily use apps like Facebook & Whatsapp etc also a chrome in it. making a full pack day management desktop app.

Cons

Chrome app shows only 1 page we cant add multiple pages like how we use on chrome browser. rest is amazing. UI can be improved.

Review Source

KF

Kneller F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Awesome software Mailbird"

October 25, 2019

5.0

Awesome

Pros

A one time payment allows you to add emails into Mailbird without limit and check them from one location. A robust and great software. Great support - very responsive.

Cons

Had some glitches earlier where certain emails failed to go, however seem to be sorted out by updates.

Reason for choosing Mailbird

Because of the one time fee, and features close to Microsoft outlook.

Review Source

KR

Krishna R.  
CMO  
Computer Hardware  
Used the software for: 2+ years

### "Best alternative for microsoft outlook on windows"

February 3, 2019

5.0

Works very well for all the email boxes just works fine for every email box

Pros

I was impressed with the free version and bought the pro version the UI is very impressive when compared to Microsoft default mailbox, works very well with all types services. sync works very well, notifications work very well.

Cons

Not much of things lacking here so nothing much to talk about it here.

Review Source

MP

Mischa P.  
Freelance writer  
Media Production  
Used the software for: 1-2 years

### "The best email software I've ever used"

May 27, 2019

5.0

I feel I'm much better organised with Mailbird and am more on top of and in control of my emails!

Pros

There's so much great stuff about Mailbird. I use it for my Gmail account because I don't like the Gmail interface. The ability to snooze messages was a big draw, but I also love the design, the fact that it's customizable, the one-click search sender method, the shortcuts...

Cons

The only thing I don't like is when you search for something in your email, it's started taking you to the oldest messages first instead of the most recent.

Review Source

JC

Jhani C.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Best money I have ever spent on software"

May 27, 2019

5.0

Having my work and personal email in one place make everything much more manageable. It is easy to use and increases my efficiency, making me more productive.

Pros

All your email accounts in one place (from different providers). The attachment search is very helpful. The add-ons (e.g. calendar and Whatsapp) enhances the product.

Cons

Searching can be better. Can be memory heavy in some cases.

Review Source

RF

Robert F.  
architect  
Architecture & Planning  
Used the software for: 2+ years

### "The best email app on the Windows platform!"

May 28, 2019

4.0

It really helped me answer my emails. Combined with yester-mail I am soooo close to get to inbox zero!

Pros

It is small and fast but gets things done, Has all the features I need for my email tasks without being cluttered.

Cons

not much, really. A mobile app would be nice and a "send later" function would also be usefull

Reason for choosing Mailbird

It is simple and efficinet. No clutter, no bloat.

Review Source

CP

Carol P.  
owner  
Design  
Used the software for: 6-12 months

### "Fresh approach to email "

January 16, 2020

5.0

Mail bird updates itself quite often and its always up to date. I am more productive in sorting through email and I've never lost an email.

Pros

What I needed was a way to keep several emails in one place. I like the look of the program and the versitalites it offers for personalizing. It has tools to keep you organized within your mailboxes. I never have to close one program to access another it's all in one place. The pricing is reasonable for the service it provides

Cons

I'm not sure I have found anything significant to make me want to close out my account. Maybe just the spacing options on the signature lines

Review Source

AG

Andrew G.  
Business Owner  
Retail  
Used the software for: 1-2 years

### "WHEN SOMETHING GOES WRONG, THEY WANT TO BLAME EVERYONE BUT THEMSELVES..."

April 6, 2018

1.0

None just a lot of headaches...

Pros

Easy to use... and that is about it, there really is nothing else to say, it is a mail client software.. Gotta keep typing because they want 100 words or more...

Cons

Reliability, Customer Support, All the Lies, Time wasted. We have belived their constant stream of lies for almost 2 years, so much so that we have change servers 4 times. Believing their was a problem with the servers and NOT mailbird. So we invested in our own server and we still have connection problems, but Mailbird just wants to blame the server or the ip address or the anti-virus software... Sick to death of it... And their response time is almost laughable if it weren't so serious.

Review Source

Laurent G.  
Gestionnaire  
Accounting  
Used the software for: I used a free trial

### "Logiciel de Messagerie "

October 7, 2023

4.0

Pros

Un super produit de messagerie électronique très technique et efficace . Très simple et facile à utiliser. Je le recommande

Cons

C'est un super produit . Je le recommande

Review Source

RR

Richard R.  
Entrepeneur  
Insurance  
Used the software for: 2+ years

### "MailBird, Didn't know how I lived Without It Before"

May 27, 2019

5.0

Absolutely love Mailbird and after a trail subscribed to it for life. One of the best decisions as far as software goes that I have ever made.

Pros

Software is excellent. The fact that I can look at all of my emails from more than a dozen different email accounts, is just plain awesome.

Cons

Cannot think of anything negative about the software or it's customer support.

Review Source

PG

Pedro G.  
QA Tester  
Program Development  
Used the software for: 2+ years

### "Very Good Mail aggregator"

May 27, 2019

4.0

My overall experience is satisfactory.

Pros

The seamless way in which you can aggregate various email accounts, as well as the features it has to improve mail reading and add-ons for other services like WhatsApp and Todoist.

Cons

Some minor bugs when opening links from the add-ons - it sometimes opens a browser different from the system default.

Review Source

JS

Jonathan S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Unnecessarily Complicated"

October 14, 2019

4.0

Pros

Overall, pretty normal email client and roughly the same as outlook - so I am used to that so I don't have to relearn things.

Cons

I bought a lifetime license a couple of years ago. What I don't like is how can be unnecessarily complicated. For example, sorting emails by sender seems impossible and performing a search doesn't give me exactly what I want. And today I tried to add a cc to an email to which I was replying. Should be simple, right? I couldn't figure it out. Who wants to spend ten minutes trying to do what should be less than a second? And while the updates have become less frequent, but it seemed like a continuous, annoying thing at some point.,

Review Source

PM

Peter M.  
Nurse Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent mail program "

May 27, 2019

5.0

Well worth the purchase price. Even the free version is good, which I used for several weeks before upgrading.

Pros

It integrates all my accounts in an easy format. Allowing separation or integration of inboxes as I need. Making storage folders is easy. The system works really well with my Gmail accounts.

Cons

Nothing. It has a lot of features I don't use.

Review Source

AK

Anton K.  
Data Scientist  
Information Technology and Services  
Used the software for: 1-2 years

### "A great email client"

May 27, 2019

5.0

It's the best email client I've ever seen, but needs a lot of amendments and improvements

Pros

Several accounts, great design, super smooth interface

Cons

1\. No MacOS version 2. No Android APP 3. Scaling problems when using with an external monitor (too big on abig screen or too small on a small screen) 4. Idiotic full-text search starting from the beginning of the searched string (really irritates me) 5. Awful in-tray (windows) icon (the same for task bar icon - updtate to Material for god's sake!)

Review Source

DH

Deborah H.  
HR Manager  
Accounting  
Used the software for: 2+ years

### "Easy to use "

May 27, 2019

5.0

I have used Mailbird for 2 years and I am still happy with it. I have recommended it to family and friends and will continue to. It’s a great option for email. I would love to see a mobile app.

Pros

Mailbird is super Easy to set up. I had no issues with servers. Mailbird also has a nice platform.

Cons

Some of the integrations don’t work correctly or slows the system down

Review Source

JK

Jonas K.  
System integration specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Clean design that works flawlessly"

May 28, 2019

5.0

Pros

Clean design, very easy to use. Small memory footprint, fast start and shutdown. Works very well with large inboxes. It has allso a dark theme that works great. Many plugins that make it even better. It could allso be localized to several languages.

Cons

A bit hard to rename folders. But really nothing else comes in mind.

Review Source

RS

Rick S.  
Branch Manager  
Financial Services  
Used the software for: Less than 6 months

### "Great app, hideous customer service"

February 15, 2019

4.0

Again, overall a great app. Just need to provide MUCH better customer service.

Pros

Pretty easy to set up. Seems pretty robust

Cons

1\. The automatic conversation organization is a bit cumbersome. 2. I immediately had an issue with the automatic movement of emails to the Archive folder after responding to the email. A coworker sent me a screenshot. I replied: Thanks., the email is gone. I find it in the Archive folder (not optional) and the screenshot is no longer readable. It's showing like a picture that is not downloading. No problem, I'll just move it back to the Inbox. Still not retrievable. I try everything I can think of before attempting to contact customer service....email only. Slowish response from a very nice guy (apparently in India). Not a great grasp of the English language, poor grammar, and comprehension. This starts a pattern of questions and slow responses that literally lasts two weeks before I stopped responding... Unbelievably frustrating. I felt like an idiot having to ask my coworker to resend the screenshot to me 10 minutes later. Cannot imagine that this product will catch on in a strong way if they do not change their CS model.

Review Source

WS

Wayne S.  
retired  
Accounting  
Used the software for: 6-12 months

### "Version 3.0 violates my original license agreement"

November 16, 2023

5.0

Good until v 3.0. The interface was very good for users with only one email address.

Pros

I used to like their purchase once, and get lifetime updates license.

Cons

I had a perpetual lifetime license but after the latest update, they are trying to force me to subscribe!! I think a class action lawsuit may be in order.

Review Source

KE

Kerry E.  
photographer  
Photography  
Used the software for: 6-12 months

### "Horrible program. So bad that I went back to Outlook...which at least actually works."

July 6, 2020

1.0

Pretty much aggravating. Too many problems to list - and it freezes up my computer - How am I to get any work done with this going on? NOT. Bye bye birdie.

Pros

Looked dreamy when installed.....many accounts under one roof....looked good.

Cons

It has frozen my computer up solid about twenty times. I give up. Nice computer with 3tb SSD and 8 core up to date processor and 126G RAM. Win 10 latest. As soon as I open it - it sometimes just freezes up my computer SOLID. Have to unplug and reset. NO other program does that. Good luck with your company. I'm tired of being your QA department. You don't pay me enough.

Review Source

VR

Verified Reviewer  
Freelancer  
Telecommunications  
Used the software for: Less than 6 months

### "Mailbird Email Client"

May 15, 2019

5.0

I was searching a reliable email client for about a week; reading reviews, watching videos, etc. After all, I decided to purchase Mailbird to give a shot, and yes, I'm happy with my decision because I like this email client the way I wanted.

Pros

I like the unified features because you don't need to go to individual account every time. I also like the design, and it is fast as well.

Cons

So far, I cannot see any cons, but additional feature only to be added like improvements on searching; Searching should search all the aspect of what is searching. I guess the software is searching only the title in the email and not whole content.

Review Source

JC

Juan C.  
owner  
Food & Beverages  
Used the software for: 2+ years

### "Good email client, but could be better...."

June 1, 2019

4.0

good experience, but wish it had more up-to date looks or use the windows 10 theme colors as several apps already do.

Pros

ease of use and several nice features, and some ok optional plugins. but wish it did more

Cons

does not know how to keep spam away from non-spam, and vise-versa, very often I have to move non-spam email to the inbox.

Review Source

ER

Edwin R.  
System Ing  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Excellent mail client"

June 4, 2019

5.0

I find a mail client very versatile, easy to use, easy to understand, has what it takes to be in constant communication within the same work environment, without distractions. Highly recommended

Pros

It is simple, easy to use, very intuitive to configure

Cons

At first it was the mail synchronization, but the latest updates have corrected these observations

Review Source

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