# Mailbird Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mailbird Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/160517/Node-js

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# 

 Mailbird Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mailbird

## What is Mailbird?

Mailbird is a simple, yet powerful desktop email client that helps you manage multiple email accounts. It allows you to easily integrate Gmail, Yahoo Mail, Office 365, and other online services, like your social media, and favorite productivity applications all in one place. Whether you are a freelance managing multiple work accounts or a small business owner juggling campaign emails, social media, and customer inquiries. Mailbird helps you stay on top of your inbox without missing a beat.

## What is Mailbird used for?

[Email Management](https://www.capterra.com/email-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)

Top alternative

Featured

Overall rating

Based on 394 user reviews

Reviews sentiment

Positive

88%

Neutral

3%

Negative

9%

Pros & cons

Versatile multi-account email management

Minimalist and intuitive interface design

Persistent bugs and unreliable support

Confusing pricing and renewal practices

Starting price

$2.28

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mailbird?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getmailbird.com/&name=Mailbird)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mailbird

4.4 (394)

VS.

[4.6 (3,411)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$2.28

Per User, Per Year

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (394)

Ease Of Use

4.6 (13,265)

Value For Money

4.3 (359)

Value For Money

4.5 (10,034)

Customer Service

4.1 (316)

Customer Service

4.5 (9,828)

## Mailbird alternatives

[4.3 (2,913)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (752)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,329)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,485)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/160517/Mailbird/alternatives/)

## Who uses Mailbird?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Versatile multi-account email management

91% positive reviews out of 46

Most reviewers find the email client reliable, supporting multiple accounts and seamless integration with various services.

Persistent bugs and unreliable support

70% negative reviews out of 70

Most users report frequent glitches, unresolved technical problems, and slow, unhelpful customer service responses.

Erika S

Owner, 1 employee.

"I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I could not close the window, ever, so that it was blocking the screen until I force closed the mailbird process altogether."

Minimalist and intuitive interface design

97% positive reviews out of 32

Most reviewers describe the user interface as clean, modern, easy to navigate, and visually appealing.

beta K

founder, 2 - 10 employees.

"It has a user-friendly interface and integrates with a number of popular productivity tools."

Confusing pricing and renewal practices

36% negative reviews out of 61

Some reviewers describe complicated cancellations, unexpected charges, and dissatisfaction with value for paid versions.

Effortless installation and configuration

96% positive reviews out of 23

Most users report setup is straightforward, quick, and requires minimal effort to get started.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Search/Filter

3.8 (62)

59.68% of 62 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Email Monitoring

4.4 (58)

58.62% of 58 reviewers that rated this feature as important or highly important

Ability to oversee and optimize the operations of a mail server

Inbox Management

4.4 (56)

67.86% of 56 reviewers that rated this feature as important or highly important

Organize, prioritize, and manage incoming communications

Archiving & Retention

4.0 (45)

40.00% of 45 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Contact Management

3.4 (41)

46.34% of 41 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Response Management

4.0 (31)

45.16% of 31 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Mailbird 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Organize, prioritize, and manage incoming communications

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Search and filter data across systems to locate required information by entering keywords or certain criteria

Add and maintain centralized email signature(s) across an organization

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (394)

4.3

Based on 394 reviews

## Pricing

Value for money

4.3 (359)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/160517/Mailbird/pricing/)

Standard Yearly

$2.28

Per User,Per Year

It includes:

-   Manage 3 Email Accounts
-   Support for IMAP and POP3 accounts
-   5 Tracked Emails p/m
-   Native Calendar
-   Personal App Integrations
-   Move emails between inboxes
-   Contacts Manager
-   Advanced Search
-   Filters
-   Unsubscribe Button
-   Send Later
-   LinkedIn Lookup
-   Undo Send
-   Messages Attachment Preview
-   Speed Reader
-   Offline mode

Standard Pay Once

$49.50

Per User,One Time

It includes:

-   Manage 3 Email Accounts
-   Support for IMAP and POP3 accounts
-   5 Tracked Emails p/m
-   Native Calendar
-   Personal App Integrations
-   Move emails between inboxes
-   Contacts Manager
-   Advanced Search
-   Filters
-   Unsubscribe Button
-   Send Later
-   LinkedIn Lookup
-   Undo Send
-   Messages Attachment Preview
-   Speed Reader
-   Offline mode

Premium Yearly

$4.03

Per User,Per Year

It includes:

-   Manage Unlimited Email Accounts
-   Support for MS Exchange, IMAP and POP3
-   Unlimited Email Tracking
-   ChatGPT Integration
-   Email Templates
-   Block Sender
-   Personal & Business App Integrations
-   Move emails between inboxes
-   Contacts Manager
-   Advanced Search
-   Filters
-   Unsubscribe Button
-   Send Later
-   Offline mode

Premium Pay Once

$99.75

Per User,One Time

It includes:

-   Manage Unlimited Email Accounts
-   Support for MS Exchange, IMAP and POP3
-   Unlimited Email Tracking
-   ChatGPT Integration
-   Email Templates
-   Block Sender
-   Personal & Business App Integrations
-   Move emails between inboxes
-   Contacts Manager
-   Advanced Search
-   Filters
-   Unsubscribe Button
-   Send Later
-   Offline mode

Value for money

4.3 (359)

4.3

Based on 359 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (316)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (316)

4.1

Based on 316 reviews

## User reviews

Overall rating

4.4

Based on 394 reviews

Filter by rating

5(248)

4(99)

3(11)

2(11)

1(25)

Mentioned topic

Sorted by most recent

SM

Sam M.

Executive

Computer Software

### "Corporate Outlook users - don't give them any money"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 29, 2025

Terrible. I bought a life time subscription of MB after testing it out. When I started using it day to day, I quickly noticed the serious bugs mentioned above. I opened cases within 2 weeks of purchase - spent a lot of time collecting information and running testing scenarios to help them pin point the problem. I tried to be nice and give MB time to fix the issues, even though I told them they were urgent. I gave them 3 months to fix them. After no fixes were delivered, I asked for my money back, with a clear audit trail of why (with all the tickets I had opened). Supports response: It's been too long since you purchased it - sorry. Wow! I was trying to be a good citizen!

Pros

Handles multiple email accounts and calendars. I manage 4 of email addresses and calendars and I have to avoid conflicts.

Cons

For corporate users coming over from Outlook, there are some show stopping bugs. For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly and MB leaves the invite intact. If an O365 user schedules a meeting with you as "optional", MB does not process it and it never comes through as an invite - just an ordinary message. There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with Outlook or em Client. This is just the short list - there are others.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Outlook does not manage non-O365 calendars like Google at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rishi R.

CEO

Education Management

### "Greedy. Scammy"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 30, 2025

I've been a lifelong user of Mailbird and honestly have loved the experience. But their greed and tone deaf nature is getting on my nerves! I purchased Mailbird 2.0 lifetime version which they clearly said would qualify me for any future update, without any additional riders mentioned such as it would only But now I realise to use the full version of Mailbird 3.0 I need to pay again! They are sneakily using the argument that the lifetime updates were only valid for Mailbird 2.x. I mean how crafty do you need to get! To the founders reading this review - this is not how you become a successful tech company! You become that winning the trust and sympathy of your loyal users!

Pros

It's a decent mail client. I can add multiple accounts at once.

Cons

Shady. Greedy. Using dark patterns. Cannot upgrade to Mailbird 3.0 without paying extra.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nicolas P.

IT Manager

Information Technology and Services

### "A very food mail client for a small price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 16, 2025

use it from several years on few computers

Pros

Easy to use, quick install, quick manegement and small price

Cons

issue with "shared mailbox" on Exchange, licencing option "LIFETIME" is only on update not upgrade...

Switched from

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)

mailbird is a little more speed than thunderbird

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

Gunnar K.

Owner

Internet

### "A great alternative to MS Exchange/Outlook."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2024

Great user experience, functions are implemented in a nice way. I do not have to search around to find what I wanted to do.

Pros

Very good user Interface with intuitive functions. No problems during use, frequent updates to remove smallish issues (that never relate to any major function). Mailbird especially great if you use several e-mail addresses.

Cons

A bit on the expensive side according to my flavour (it is just e-mails), but this seems to be normal for mail programs. So rather an issue of the industry than the software provider.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Better handling in Mailbird of several e-mail-accounts

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2024

Hi Gunnar, We're incredibly grateful for the positive feedback, and for taking the time to share your thoughts with everyone. It means a lot to us, and everyone at Mailbird is thrilled to hear about your review. Please never hesitate to reach out if you require anything at all from us. All the best.

OD

Olena D.

Kunstlerin

Retail

### "Attention, this is a scam!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 21, 2024

Attention, this is a scam! I purchased a license from them, and for 9 months, the email service worked without issues. After 9 months, they started extorting money. They disabled one of my email accounts, and the only way to reactivate it is to pay more for an upgraded license. Do not buy this app if you don't want to become a victim of fraud!

Pros

I could have written about what I like or dislike about this app. However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated negatively.

Cons

I could have written about what I like or dislike about this app. However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated negatively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 9, 2024

Hello, Fortunately for all Mailbird customers this is not a scam, and I will explain exactly why: last year you purchased one of our 'Standard' licenses, which allows you to connect up to 3 email inboxes to Mailbird. This information has always been present on our pricing page after clicking on 'See all features' on the following web page: https://www.getmailbird.com/pricing Our systems detected that you had connected more than 3 email inboxes to Mailbird, which is why a pop-up appeared offering the option to upgrade your license to a 'Premium' one in order to be able to connect an unlimited number of email accounts. Upgrading is entirely optional, so we are not extorting any amount from you since you have the choice to not upgrade, even though for several months you exceeded the number of email inboxes allowed under the terms of your license. We're sorry for the disappointment caused, but we must enforce a limit out of fairness to other customers who purchased a 'Premium' license.

TH

Tiara H.

Mailbox Powerhouse

Media Production

### "Mailbox Powerhouse"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 4, 2024

Pros

I love the fact that I can manage 14 separate accounts from one hubs. I have various accounts across different providers and all of them so far have been compatible with Mailbird.

Cons

Because of the many features, the UI can become a bit convoluted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

James P.

retired

Mechanical or Industrial Engineering

### "My use of Mailbird"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

March 21, 2024

I have had good luck with this email provider other than a couple of times. It wasn't able to download an update. Now, I'm not able to receive my mail and not getting any response from trouble shooting people. I just wish you had someone to call for assistance when having a problem.

Pros

I like all the storage files this email has. Also the ease of use for us non-geek's. Overall, it has been pretty much maintenance free.

Cons

Sometimes it is slow bringing in my email and I have to click on the inbox to make it load the mail.

Reasons for choosing Mailbird

I must have been having problems with my other provider and liked the sound of Mailbird and what it had to offer with their life time pay selection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Juanita B.

Owner

Arts and Crafts

### "Lifetime Licence, lasted less than 10 months"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 9, 2024

Shocking, bad, not good, got ripped off big time, help non existent

Pros

Easy to read and set up, able to display emails in the order that is best suited to you.

Cons

Search function totally useless, settings function useless, unable to transfer any of the email data away from mailbird, you have to pay for a third party app to fulfill this when you want to leave. Getting hold of anyone for help on anything impossible, unless you wish to purchase, they are very quick to jump on that one.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Because I thought it was going to be far better for multiple email accounts

Reasons for choosing Mailbird

Sounded like it was the best, I was 100% wrong

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2024

Hi Juanita, We're naturally sorry for the disappointment caused - however I can see that we have replied to each and every one of the support requests which you created: - Ticket #496706 (created yesterday). - Ticket #489238 (created Jan. 6th 2024). - Ticket 462518 (created Apr. 11th 2023). - Ticket #462013 (created Apr. 6th 2023, which you rated positively). You stated that our customers must pay for a third-party app - this is incorrect, since we have built a tool to export data for free. More information can be found here: https://support.getmailbird.com/hc/en-us/articles/115013591887-How-to-Use-Mailbird-Export-Tools While we are sorry that we could not implement the search functions that you requested, we did acknowledge your feature request and provided you with prompt replies. We receive countless feature requests for all sorts of improvements and functionalities, and we do our very best to prioritise new features or improvements based on the level of interest they receive.

MD

Martyn D.

Tech Support

Computer & Network Security

### "Lifetime Licenses to good to be true."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 24, 2024

Good until they released 3.0 and destroyed all trust with current long-term loyal customers.

Pros

The simplicity of using this was a dream, the previously offered lifetime product was a nice touch but they have stopped honoring this now.

Cons

It is no longer honouring the lifetime licenses.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

made the quick because Mailbird seemed simpler and lifetime services were being sold, this has now been reverted and all lifetime keys are stuck on the older version, so we are now reverting to Microsoft.

Alternatives considered

[SPARK](https://www.capterra.com/p/215464/SPARK/)

Reasons for choosing Mailbird

Lifetime license with long-term support (which was now a lie), simple and modern design.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DI

Dan I.

CTO

Information Technology and Services

### "Clean and fast email client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2024

Been using daily for several years with 10+ accounts on all kinds of servers from local self-hosted to exchange and Gmail. Works excellent and support is pretty good too for the rare occasion it doesn't.

Pros

Multiple accounts incl combined mailbox.

Cons

I wish they focused more on core E-mail features such as auto-classification or maybe spam filtering and less on integrating every tool out there.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Outdated interface of outlook. No combined inbox for multiple accounts.

Reasons for choosing Mailbird

Clean user interface, good price, all the features I needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160517/Mailbird/reviews/)

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