--- title: "SmartSwipe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartSwipe Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/160523/SmartSwipe/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SmartSwipe Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartSwipe ## What is SmartSwipe? FREE Software And Hardware!! Our Restaurant point of sale system is built for Quick Service and Table service restaurants. It enables businesses owners to accept payments, upload menus, track customers, manage inventory, provide loyalty incentives and run business analytics for real-time insights to improve business performance. With access to a suite of sophisticated tools more powerful and intuitive than the enterprise systems used by retail giants, at a fraction of the cost. ## What is SmartSwipe used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartSwipe?[Manage this product listing](https://www.g2.com/products/smartswipe/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartSwipe 4.7 (15) VS. [3.8 (730)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $1 Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 3.8 (730) Value For Money 4.8 (15) Value For Money 3.6 (683) Customer Service 4.9 (15) Customer Service 3.6 (705) ## SmartSwipe alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) [3.8 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140677/TouchBistro/) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) [4.4 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211849/Lightspeed-Resturant/) ## FAQs about SmartSwipe Overview ### Which roles and teams benefit most from SmartSwipe? SmartSwipe is most used by business owners, presidents, and sales leaders who need to manage payment acceptance and customer transactions for small service and retail operations. IT managers support system setup and payment technology oversight, while merchandise and cleaning business managers use it to process sales and maintain day-to-day revenue flow. Answer based on 12 reviews Overview ### What company size and specific industries is SmartSwipe built for? SmartSwipe is designed for retail businesses and restaurants of any size that need a simple POS system for day-to-day operations and business growth. It fits companies in both sectors that want an easy way to manage daily sales and service tasks. Features and Usability ### What are the key features of SmartSwipe? SmartSwipe offers electronic payments, mobile payments, online payments, and credit card processing for transactions. It also includes point of sale (POS), restaurant POS, order management, table management, and separate checks or split checks, plus inventory management, loyalty program, receipt management, reporting/analytics, and real-time reporting. Getting Started and Support ### What training and onboarding options does SmartSwipe offer? SmartSwipe provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction and guided setup, while live online sessions allow remote learning and real-time guidance from trainers. Getting Started and Support ### What customer support options does SmartSwipe offer? SmartSwipe provides email/help desk, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so customer experience details such as response speed, helpfulness, or recurring frustrations cannot be stated from the catalog data. ## Features AI summary Based on 1,457 Restaurant Management reviews Not all Restaurant Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) SmartSwipe includes **Order Management** and **Online Ordering**, giving restaurant teams a way to track orders accurately and accept customer orders through digital channels. However, it does not include **Order Entry**. Instead, it offers other features that reviewers also rate as important, including **Sales Reports** (**45%**), **Reporting/Analytics** (**40%**), and **Kitchen/Menu Management** (**45%**). These features help businesses monitor sales trends, review performance data, and manage menus and kitchen workflows more effectively, allowing teams to make faster decisions and keep daily operations organized. Order Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Sales Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Inventory Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Inventory Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Payment Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions SmartSwipe 37 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Table Management: Assign waitstaff and coordinate the table services - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant --- Get Advice We can help you find the software with the features you need. Features 4.9 (15) 4.9 Based on 15 reviews ## Pricing Value for money 4.8 (15) Free Trial Free Version Basic $1.00 Per Month Value for money 4.8 (15) 4.8 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(12) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CR Christina R. ICT Manager Medical Devices ### "Determined Online Ordering Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2024 Pros The software ensure online ordering is straightforward and payment is made immediately. Cons ICT Manager focus on the importance of online, and there are no challenges with the payment systems. Switched from [Aestiva Purchase Order](https://www.capterra.com/p/81302/Aestiva-Purchase-Order/) [Order Time Inventory](https://www.capterra.com/p/189224/Order-Time/) [DPO - Digital Purchase Order](https://www.capterra.com/p/132012/Digital-Purchase-Order/) [InfiPlex Order Management System (OMS)](https://www.capterra.com/p/170579/InfiPlex-OMS/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rodney W. Cleaning company ### "Customer rep is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 15, 2017 Pros Easy quick approval , very easy to use and quick setup. App is easy to charge cards and keep track of customers Cons So far none, however the customer service is in CA so if your over the east coast there can be a wait time to speak to someone. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Michael S. Owner Events Services ### "Very pleasant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2017 The ability to have people pay for my product and have the funds directly deposited into my account without me having to do it. Pros The ease of processing credit cards was surprisingly easy. I thought it would take longer to take someone's card and process the payment. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JG Jennifer G. Sales Retail ### "Thank you Ramiro" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2017 Our end of day accounting sheet did not balance, we discovered we charged someone to much. Customer support representative talked me through getting a credit to the customers quickly witch balanced our drawer . Thank you for your help. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SB SARA (BETH) E. ### "CUSTOMER SERVICE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 7, 2017 I WAS HAVING AN ISSUE IN PRINTING AND EMAILING RECEIPTS AFTER A TRANSACTION. MY CUSTOMER SERVICE REP. WAS A HUGE HELP! HE WAS VERY HELPFUL, COURTEOUS AND PATIENT WITH ME WHILE HELPING TO RESOLVE MY ISSUE. HE ALSO MADE SURE I UNDERSTOOD WHAT TO DO AND HOW TO USE THE APP PROPERLY. THANK YOU Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SP Stacy P. ### "Phone Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2017 I placed a call, had a call back in a timely manner. Our rep was friendly, personable and directions were easy to follow. Our rep got us back on track quickly with his great service! Cons There was a cheat sheet and labels on the deveice. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. IR Irma R. Merchandise Manager Religious Institutions ### "Great Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 6, 2017 I've been working with our rep at Merchant account solution for several years and he has provided excellent customer service. I would rate them a 10 if i could! :) Pros PAX-User friendly Cons its great over all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SS Scott S. Owner at Detroit Junk Busters Public Safety ### "Junk busters review " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 6, 2017 I had all of my calender dates erased twice from this program. Thats why its only 3 stars. I have all my bookings in there so it really made my business look incompetent. Pros Being able to scan a credit card Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ER Elba R. PRESIDENT Events Services ### "life saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2017 Our rep is very good with customer service, he is fast and help me a lot to answer the question that I need to solve the problem at that moment Pros THE TECNOLOGY Cons N/A Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TB Ty B. Pres Computer & Network Security ### "SmartSwipe Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2017 PROS: I've had good experiences with SmartSwipe using it daily. The interface works great. The actual work flow was well thought out and it completes a transaction in record time. The cost of SS has shown to be less than it competitors over time. CONS: The only issue that I have had in the past is not related to SmartSwipe but the actual connection that my phone and/or internet connection was slowing it down. (I need to upgrade my service). Pros PROS: I've had good experiences with SmartSwipe using it daily. The interface works great. The actual work flow was well thought out and it completes a transaction in record time. The cost of SS has shown to be less than it competitors over time. Cons CONS: The only issue that I have had in the past is not related to SmartSwipe but the actual connection that my phone and/or internet connection was slowing it down. (I need to upgrade my service). Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/160523/SmartSwipe/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.