SmartSwipe

5 / 5 14 reviews

Who Uses This Software?

SmartSwipe POS is for any retail or restaurant looking to grow their business and seeking a simple way of running the day-to-day operations.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month
    See pricing details
  • Pricing Details
    We cater pricing plans around the business owners needs.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Merchant Account Solutions
  • www.merchantaccountsolutions.com/
  • Founded 2007
  • United States

About SmartSwipe

FREE Software And Hardware!! Our Restaurant point of sale system is built for Quick Service and Table service restaurants. It enables businesses owners to accept payments, upload menus, track customers, manage inventory, provide loyalty incentives and run business analytics for real-time insights to improve business performance. With access to a suite of sophisticated tools more powerful and intuitive than the enterprise systems used by retail giants, at a fraction of the cost.


SmartSwipe Features

  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

SmartSwipe Reviews Recently Reviewed!

Customer rep is great

May 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy quick approval , very easy to use and quick setup.

App is easy to charge cards and keep track of customers

Cons: So far none, however the customer service is in CA so if your over the east coast there can be a wait time to speak to someone.

Very pleasant

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of processing credit cards was surprisingly easy. I thought it would take longer to take someone's card and process the payment.

Overall: The ability to have people pay for my product and have the funds directly deposited into my account without me having to do it.

Thank you Ramiro

Apr 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Our end of day accounting sheet did not balance, we discovered we charged someone to much. Customer support representative talked me through getting a credit to the customers quickly witch balanced our drawer . Thank you for your help.

CUSTOMER SERVICE

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I WAS HAVING AN ISSUE IN PRINTING AND EMAILING RECEIPTS AFTER A TRANSACTION. MY CUSTOMER SERVICE REP. WAS A HUGE HELP! HE WAS VERY HELPFUL, COURTEOUS AND PATIENT WITH ME WHILE HELPING TO RESOLVE MY ISSUE. HE ALSO MADE SURE I UNDERSTOOD WHAT TO DO AND HOW TO USE THE APP PROPERLY. THANK YOU

Phone Support

Apr 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Cons: There was a cheat sheet and labels on the deveice.

Overall: I placed a call, had a call back in a timely manner. Our rep was friendly, personable and directions were easy to follow. Our rep got us back on track quickly with his great service!

Great Support!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: PAX-User friendly

Cons: its great over all.

Overall: I've been working with our rep at Merchant account solution for several years and he has provided excellent customer service. I would rate them a 10 if i could! :)

Recommendations to other buyers: No

Junk busters review

Apr 06, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Being able to scan a credit card

Overall: I had all of my calender dates erased twice from this program. Thats why its only 3 stars. I have all my bookings in there so it really made my business look incompetent.

life saver

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE TECNOLOGY

Cons: N/A

Overall: Our rep is very good with customer service, he is fast and help me a lot to answer the question that I need to solve the problem at that moment

Recommendations to other buyers: N/A

SmartSwipe Review

Apr 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PROS: I've had good experiences with SmartSwipe using it daily. The interface works great. The actual work flow was well thought out and it completes a transaction in record time.
The cost of SS has shown to be less than it competitors over time.

Cons: CONS: The only issue that I have had in the past is not related to SmartSwipe but the actual connection that my phone and/or internet connection was slowing it down. (I need to upgrade my service).

Overall: PROS: I've had good experiences with SmartSwipe using it daily. The interface works great. The actual work flow was well thought out and it completes a transaction in record time.
The cost of SS has shown to be less than it competitors over time.

CONS: The only issue that I have had in the past is not related to SmartSwipe but the actual connection that my phone and/or internet connection was slowing it down. (I need to upgrade my service).

WORKS GREAT!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease-of-use

Cons: I don't have any complaints

Overall: We are using this system to process payments and it is working absolutely great. We couldn't be happier.

Recommendations to other buyers: not at this time-everything is great

Best Card Reader I have Ever Used

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is the best card swiper I have evwr used. We use it while at trade shows so that we can sight our clients up on the spot. We got free hardware and software and it was simple to use. The customer serve rice was also great with this company!

The SmartSwipe way to pay

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No monthly additional fees, super user friendly, lots of features

Cons: none at this time

Overall: This has been one the most user friendly POS systems i have encountered, its perfect for my little stand and the customer service is amazing!

Best Merchant Services Account!

Mar 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've went through a ton of merchant service providers and equipment. SmartSwipe has not only provided great rates, but the equipment seems to be state of the art with all the new technologies. Highly Recommend talking to them!

Easy and User Friendly!

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: everything

Overall: Love this company so easy to use their system. customer service is super easy to deal with and the speed of help when you need it is impeccable.

Owner Attention to Detail Moving