NexTravel

NexTravel


3.5 / 5
3 reviews

Who Uses This Software?

NexTravel to Provide Best-In-Class, Best-In-Cost Global Travel Solutions for Leading High-Growth Companies


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • NexTravel
  • www.nextravel.com
  • Founded 2013
  • United States

About NexTravel

Web based application for corporate travel management to automate expense reporting.


NexTravel Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Approval Workflow
  • Expense Reporting
  • Mobile Access
  • Policy Management
  • Profile Management
  • Reminders
  • Restriction Management
  • Travel Booking
  • Travel Planning

NexTravel Reviews Recently Reviewed!


Capterra loader

NexTravel took a lot of hours off our Ops team!

Oct 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We have been using NexTravel for over 6 months and overall we are quite pleased with its performance. NexTravel offers a wide variety of travel services to companies.

Their support department is quite good and experienced. It offers a lot of travel options including a pre-payment option which was crucial to us in order to save us from the fuss of paying for each employees' travel separately. Only having that automated was an amazing improvement to what we had before.

Overall I would suggest trying NexTravel. It would most likely fit your needs.

Cons: Nextravel has a quite extensive and analytical report system but it is not as easy to filter as I would like. Because I need to use their reports tool quite often sometimes it just takes too much effort and time to just filter according to my needs. That can be a bit frustrating.

Other than that though we are quite pleased.

Overall: - Each employee can book their travel and the only thing I need to do is approve or not. That alone saved me a bunch of time.

- Centralize business travelling, making everything more tidy.

really poor service

Sep 13, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: easy to navigate website, easy to read portal with clear easy to read headings.

Cons: filters zap out most of what I need to see. customer service claims it is my company's own filters but when I call to check, I find that there is no explanation for why I see the flights I need on airline websites but have to call NexTravel to book since they don't show on portal. I have to research all my flights and then search portal, then call customer service to book when they do not appear. Some of the customer service reps are very very good but some are very snippy.

Vendor Response

by NexTravel on September 24, 2018

Thank you for sharing you're feedback. We're sorry to hear that you've had some issues with finding inventory. Since airlines sell through multiple booking platforms, they typically do not distribute all of their inventory to third parties, in order to avoid overbooking. Sometimes the rates match and other times they may increase the rates available to third parties to encourage customers to book directly on their website. Many companies still encourage employees to book directly through NexTravel in order to save time and ensure the flights are within company policy. If you have further concerns, please don't hesitate to reach out to support.

Booking is easy with nexTravel

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that they make travel booking easier for my employees.

Cons: There's nothing that I liked least about this product, maybe upping customer support.