# NexTravel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NexTravel Software - reviews, pricing plans, popular comparisons to other Travel Management products and more.

Source: https://www.capterra.com/p/160530/NexTravel

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# 

 NexTravel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NexTravel

## What is NexTravel?

NexTravel empowers businesses to have true ownership over their end-to-end booking experience. By providing simple and transparent solutions for our clients to set travel policies, track spend, and build in-depth reports, our clients can enjoy business travel without the complexities, hidden costs and time-consuming manual requirements.

## What is NexTravel used for?

[Travel Management](https://www.capterra.com/travel-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NexTravel

3.6 (10)

VS.

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (10)

Ease Of Use

4.9 (4,835)

Value For Money

2.9 (7)

Value For Money

4.8 (3,686)

Customer Service

2.9 (7)

Customer Service

4.7 (3,971)

## NexTravel alternatives

[4.3 (2,257)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (212)](https://www.capterra.com/p/169591/TripActions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (1,215)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160530/NexTravel/alternatives/)

## FAQs about NexTravel

Overview

### Which roles and teams benefit most from NexTravel?

NexTravel is most used by sales teams, operations staff, finance leaders, and people teams that manage frequent business travel. Executives use it to oversee bookings and policy compliance, while coordinators and administrative roles streamline trip planning, expense visibility, and scheduling for recruiting, client meetings, and regional travel.

Answer based on 10 reviews

Overview

### What company size and specific industries is NexTravel built for?

NexTravel is designed for mid-market to enterprise businesses that spend between $50K and $5M annually on travel bookings, including flights, lodging, and rental cars. It is aimed at organizations with significant travel needs rather than small businesses or low-volume travel operations.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of NexTravel?

NexTravel offers travel management features including booking management, online booking, and approval workflow for trip requests. It also includes expense tracking, policy management, and restriction management to apply travel rules, plus a dashboard, reminders, and mobile access for monitoring bookings and managing travel tasks.

Getting Started and Support

### What training and onboarding options does NexTravel offer?

NexTravel provides live online sessions, webinars, and documentation for teams getting started. Live online sessions support guided training, webinars cover scheduled instruction and updates, and documentation gives written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does NexTravel offer?

NexTravel offers 24/7 live rep support and chat. These channels give users direct access to help at any time, though no reviewer feedback is available here to describe response speed, agent helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Expense Tracking

3.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Booking Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Dashboard

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Booking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Policy Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

NexTravel 9 features

Route documents and other data through one or more stakeholders for review and approval

Create, update, and manage bookings, itineraries, and reservations

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Monitor and record expenses such as purchases or charges incurred

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Create, manage, and track policies and procedures within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Establish limitations based on certain conditions

Get Advice

We can help you find the software with the features you need.

Features

3.2 (10)

3.2

Based on 10 reviews

## Pricing

Value for money

2.9 (7)

### Starting price

Free trial available

Value for money

2.9 (7)

2.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (7)

2.9

Based on 7 reviews

## User reviews

Overall rating

3.6

Based on 10 reviews

Filter by rating

5(3)

4(4)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

SS

Sushil S.

Student

Accounting

### "You won't regret to make it your travel manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2021

Pros

It has a really appreciable mobile access features and great for making your travel in depth travel reports. Similarly, the way NexTravel cares for its business travelers all the time through various media like phone, web, email, or sms is one of the best thing for me about NexTravel.

Cons

Sometimes a little lag in costumer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Pharmacist

Pharmaceuticals

### "Get customized booking arrangement with NexTravel"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 24, 2021

Amazing experience - all travel responsibilities well taken care of !

Pros

Good to have come across NexTravel - I no longer have to worry about doing the bookings for my business trips manually. All bookings are taken care of in a customized manner.

Cons

A quicker response time would have been great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

CPO

Design

### "Perplexed"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 21, 2020

I can’t imagine a more frustrating travel service in 2020.

Pros

I’ve been told we selected it because it was compatible with our accounting software. It must be, it is the only way I can fathom someone choosing to use it.

Cons

I am perplexed at how a company can be so bad at their core competencies. Their website is slow, their app is barely functional while traveling, and frequently you find out the air travel you've booked “successfully” through their website was “unable to be confirmed by their ticketing team.” This isn’t rocket science, orbitz, Travelocity, and others have been providing these services successfully for almost 20 years!?!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Executive Producer

Computer Games

### "Makes booking interviewee flights a breeze"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 26, 2019

10/10, will most certainly use again and look forward to it

Pros

It made giving personal information both secure and easy. By keeping it in this sort of place it removes the possibility of identity theft from a phony employer

Cons

I really have nothing bad to say, it lists flights, hotels and rentals, which is neat, I am sure they could find even better ways to display them

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2019

We truly appreciate your kind review. Feel free to reach out to us if you ever have any questions or concerns. Our in-house support team is available to users 24/7/365 by phone, SMS, chat or email.

JH

Jaxson H.

Account Executive

Marketing and Advertising

### "Nextravel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 16, 2019

Pros

Very easy to use. Makes business expenses really easy.

Cons

Doesn't always show all of the flights and basic economy is the only option a lot of the times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Controller

Hospital & Health Care

### "NexTravel Tracking Travel"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 18, 2019

Just started using NexTravel to get a better understanding of our travel expenses. So far there aren't any savings on specific bookings from using any other site but it is making employees more aware of their spending habits, which was the main reason for using them. So from that perspective it is a win!

Pros

Easy to set up Quick to on board Timely responses from client rep Site very easy to use and navigate

Cons

Logic set up on rules a little clunky Travel credits begin at the start of the second year

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Ash S.

Head of Talent

Internet

### "Never use it!!!!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 12, 2019

Worst customer service! They didn't solve the problem and I ended paying the costs of their mistakes!

Pros

They are just good if you want to waste your time and money.

Cons

NexTravel booked a fight for my employee's kid but couldn’t secure the same flight for his mom (which both requested together as you would when you traveling with a kid, right). Now the Kid has a fight but not the Mom (which we ended to paying 2X to buy the flight later, b/c we have to buy it from the exact fight number--we had options with half of the price, but the first fight was not refundable. This is a clear product design problem and no one in the organization was taking the responsibility and they are trying to shift blame and make excuses of flight rate change! But I’m sorry, I’m not stupid to understand what is going on here. When you book a fight for two people, you either find seats for both on the same fight or NOT. NexTravel find a seat for one and confirmed the fight then came back to the second one and asking us for the permission for the cost increase. If you are not able to book the reservation, you SHOULD not process with the request at all, right.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Recruiting Coordinator Lead

Internet

### "Booking is easy with nexTravel"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

November 13, 2018

Pros

I like that they make travel booking easier for my employees.

Cons

There's nothing that I liked least about this product, maybe upping customer support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Eastern Regional Sales Manager

Wine and Spirits

### "really poor service"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

September 13, 2018

Pros

easy to navigate website, easy to read portal with clear easy to read headings.

Cons

filters zap out most of what I need to see. customer service claims it is my company's own filters but when I call to check, I find that there is no explanation for why I see the flights I need on airline websites but have to call NexTravel to book since they don't show on portal. I have to research all my flights and then search portal, then call customer service to book when they do not appear. Some of the customer service reps are very very good but some are very snippy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2018

Thank you for sharing you're feedback. We're sorry to hear that you've had some issues with finding inventory. Since airlines sell through multiple booking platforms, they typically do not distribute all of their inventory to third parties, in order to avoid overbooking. Sometimes the rates match and other times they may increase the rates available to third parties to encourage customers to book directly on their website. Many companies still encourage employees to book directly through NexTravel in order to save time and ensure the flights are within company policy. If you have further concerns, please don't hesitate to reach out to support.

Stefanos S.

Business Operations Assistant

Internet

### "NexTravel took a lot of hours off our Ops team!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2017

\- Each employee can book their travel and the only thing I need to do is approve or not. That alone saved me a bunch of time. - Centralize business travelling, making everything more tidy.

Pros

We have been using NexTravel for over 6 months and overall we are quite pleased with its performance. NexTravel offers a wide variety of travel services to companies. Their support department is quite good and experienced. It offers a lot of travel options including a pre-payment option which was crucial to us in order to save us from the fuss of paying for each employees' travel separately. Only having that automated was an amazing improvement to what we had before. Overall I would suggest trying NexTravel. It would most likely fit your needs.

Cons

Nextravel has a quite extensive and analytical report system but it is not as easy to filter as I would like. Because I need to use their reports tool quite often sometimes it just takes too much effort and time to just filter according to my needs. That can be a bit frustrating. Other than that though we are quite pleased.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160530/NexTravel/reviews/)

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