# Diplomat Managed File Transfer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Diplomat Managed File Transfer the right File Sharing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160541/Diplomat-Managed-File-Transfer/reviews --- Diplomat Managed File Transfer 4.7 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Diplomat Managed File Transfer Ease of use 4.6 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean M. Director Marketing and Advertising Used the software for: 6-12 months ### "Ideal RepliWeb MFT Replacement (Ethically Priced, Enterprise Level Software)" May 24, 2022 5.0 Our client didn't want to be in the position of having unsupported software for too long and it's almost been six months since RepliWeb's End of Life and end of support for that software. We had a great experience from the first initial call. It was refreshing to deal with a team that were honest but confident in their solution. They always had time to answer our questions and would update us about the development of v9.1. Pros The PGP Encryption, Automation and Replication capabilities of this software appealed greatly as our client was seeking out a replacement for RepliWeb. The cost for our needs was by far the most competitive within the market. Cons The only one thing we can honestly mention is the fact we had to wait for the release of v9.1 to fully move away from RepliWeb but the team at Coviant listened to our needs and requirements and acted swiftly and pushed forward to release this version. Alternatives considered [GoAnywhere MFT](https://www.capterra.com/p/158210/GoAnywhere-MFT/) Reason for choosing Diplomat Managed File Transfer Price and seemed to lack that personal touch. Review Source VR Verified Reviewer Principal Marketing and Advertising Used the software for: 6-12 months ### "Strong Feature Set, Great Value" December 31, 2020 5.0 Kicked the tires with the trial version. Liked what I saw. Liked that Coviant was there every step of the way to answer questions. Customer Support is handled by the company, not outsourced. Pros Coviant comes out of the box with a standard set of features that meet 90% of your needs. No need to mess with customization (which is often touted as a benefit, but MFT should not be complicated). You can't beat the price, it's super easy to install, and is reliable. Cons To date I have had no issues that would qualify as "cons." Alternatives considered [Globalscape EFT](https://www.capterra.com/p/147024/Enhanced-File-Transfer/) Reason for choosing Diplomat Managed File Transfer Diplomat had all the features I needed at a MUCH more attractive price. Review Source sJ scott J. Sr Engineer, Applications Information Services Used the software for: 2+ years ### "Excellent customer support & responsiveness" August 13, 2020 4.0 Pros Coviant does a great job supporting their product. That is increasingly rare these days. Of all of the products we use in our enterprise Diplomat is one we can get immediate support for in the event that we have any questions or issues. Cons On occasion we find it lacks functionality we require but this is taken into consideration by them for addition into future versions of Diplomast. Review Source Nur Zuhaira A. Sales And Marketing Associate Telecommunications Used the software for: 1-2 years ### "File transfer and management in easy mode" July 25, 2022 4.0 Pros This software performs an excellent job at assisting with their software. These days, it's becoming increasingly unusual. With Diplomat, we have the most instant access to help with any inquiries or problems we may have. Thanks to the intuitive setup of windows, setting up a program is a pleasure. Cons To make troubleshooting any problem easier, several of the supporting functions may need to be upgraded. The log files are lengthy and challenging to decipher. The archiving and cleaning software encountered a problem with file locking. Occasionally, we find it lacking in usability. However, this is considered for future releases from the news I have read. Review Source WH Wilson H. Sr. Manager, SAP/ERP Applications Mining & Metals Used the software for: 1-2 years ### "Coviant Diplomat automate Secure file transfer admirably and cost effective option. " January 22, 2020 4.0 We used Coviant Diplomat to send Secure file transfer to Bank and receive back acknowledgment files. With the help from Software Engineer, the initial set up was rather quick. The stabilization period took a bit of time to work through all the different scenarios. Overall, it is a quality and cost-effective option for our purpose. Pros The knowledge of the Software engineer and support really helps make the implementation effective & rapid and the support team has superior knowledge and always available when I need it. The software set up screens are simple and fit the purpose. Not too much unnecessary bell and whistle. Cons Some of the supporting features could be improved to make troubleshoot any issue easier. Log files are long and take a bit to understand. Archiving & clean up utility run into file locking issue. Review Source MS Murry S. Professional Systems Administrator Information Technology and Services Used the software for: 2+ years ### "My quick review" August 8, 2022 5.0 once setup the jobs hardly need managing Pros SFTP and Ftp are used most by our organization Cons I aquired admin role after previous admin left company and depend highly on support which has been wonderful Reason for choosing Diplomat Managed File Transfer Previously chosen by previous co-worker Review Source JA John A. Director Information Technology and Services Used the software for: 1-2 years ### "Managed file transfer software at a reasonable price" January 7, 2022 5.0 We're using Diplomat to move PGP encrypted payment files to various banking providers using SFTP. Pros Nice browser interface. Templated workflows to simplify SFTP and PGP automation. Best priced solution for the functionality provided. Cons No features that we need are missing at this time. Review Source FG Fernando G. Sr Manager EDI/Encounters Information Technology and Services Used the software for: 2+ years ### "Diplomat MFT" May 21, 2020 5.0 Helped consolidate all file transfers using various other tools and automate manual activities into one centralized enterprise MFT. Support has been outstanding with product. Pros Ease of use, supports many protocols and helps automate routine tasks Cons Including a web interface would add more value in lieu of installing client on different machines Review Source KM Kyle M. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "Diplomat Review" June 2, 2020 5.0 Pros Very easy to use, great customer service, and does everything we need it to do. Cons Everything is as expected. I do not have anything that I dislike about the product. Reason for choosing Diplomat Managed File Transfer A business associate has used this product before and recommended it. It's exactly as she said. Review Source VR Verified Reviewer Student Education Management Used the software for: 1-2 years ### "Powerful Program!" January 11, 2021 5.0 This software allows me to sleep at night, trusting that all of the files I send with sensitive information will be secure! Pros \- Ease of use - Efficient - Adapts to different industries - Friendly team Cons There is nothing to dislike about this software. Review Source DC Dennis C. Sr Busines Analyst Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use; Great Customer Support" August 9, 2020 5.0 we are using the application to transfer ACH files to the banks Pros ease of implementation and the great support we got from Coviant Cons User interface can always be improved but is ok for the price. Simple straight forward. Reason for choosing Diplomat Managed File Transfer we look for a simple , low cost application to solve a specific problem. works well with the banking industry Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.