--- title: "ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ClubRight the right Membership Management solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160550/Club-Right/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- ClubRight 4.8 (194) [View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of ClubRight Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews SM Scott M Operations DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.“ October 9, 2025 JD Jason D DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I find some of the settings difficult to navigate around memberships and some of the back end settings“ February 6, 2026 EO Ethan O Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days!“ March 6, 2025 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening.“ October 22, 2024 MR Mark R Business ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system.“ February 19, 2026 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “No way to select multiple members groups for automated emails.“ October 22, 2024 KR Kim R Gym ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time.“ February 3, 2026 AJ Adam J Post graduate studentEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It can be a bit clunky, maybe even cumbersome when switching between clubs.“ April 17, 2025 ## Showing most helpful reviews Showing 1-25 of 194 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria C. Director, Manager & Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Easiest & best! " December 13, 2018 5.0 The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all! Pros Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted! Cons It wipes our previous months classes off at the end of the month Review Source Response from Club Right December 18, 2018 Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight DF Davina F. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "ClubRight staff and software" August 13, 2026 5.0 My overall experience has been excellent. Yoana and all the staff have been extremely approachable; they go above and beyond. Pros Everything! Easy to set up and amend if necessary. Easy for clients to use. If I have any problems, I can contact and solve them through the bot or speak to a human. Cons The new update is a lot; still navigating my way through it. Lots of information on the home screen. Switched from [octiv](https://www.capterra.com/p/10004233/octiv/) Their system was too difficult for us to use. Review Source ES Elanor S. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Feedback\*" August 19, 2026 3.0 Better than other memberships system we have used and cheaper. \* Pros Value for money and their customer service. \* Cons The new update has created lots of glitches. The search function for names doesn't work amazingly. The diary can be very confusing if you have to add lots of bookings. Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[ClassForKids](https://www.capterra.com/p/141287/Class4Kids/) Reason for choosing ClubRight price and ease of use \* Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) 2023\* Review Source mF matt F. Gym manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great customer service" August 10, 2026 5.0 Clubright have been very helpful from the beginning. Always very quick to deal with any issues we are having. Excellent customer service. Pros Super helpful and resolved the issue I was having with card machine very quick. Quick google meeting and the issue was solved Cons Nothing! Switched from [DDP Endpoint Security Suite](https://www.capterra.com/p/151729/DDP-Endpoint-Security-Suite/) Price and service was much better with clubright Review Source RH Ryan H. Owner Professional Training & Coaching Used the software for: 2+ years ### "HydeOuts review on Clubright " May 13, 2026 4.0 Very happy with the experience it’s straight forward to use. However the app for memberships can be a little be slow and hard to navigate at teams. I’ve had to sit down and show a number of members how to book into classes as they found it hard to work. Pros That is integrated with my 24/7 access. AI support 24/7 and a team that responses. The fact I can use the app version rather than having to be on a laptop all the time. Cons I assume it’s the same everywhere but the card fees are a killer. I have card machines that run at 0.40% transactions compared to the 1.85%. A better rate would be better and competitive for new potential gym to sign up to Clubright. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Better price and worked better with my access gates Review Source MS Matt S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Martial art club " November 27, 2025 5.0 My overall experience is good. I have been with clubright for 8 years. I am not the easiest customer as i spent more time on the gym floor than managing the software but since having regular check ins with mark its really helped me improve the business. Its all there to be maximised. Pros Customer service is the main point. Having everything under one company with better rates also helps. Works well for me as a martial arts centre. Cons Add a little more features on the lower tariffs could be of a benefit giving users a little more for there money Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) It just wasnt working for me effectively enough Review Source SF Sam F. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Club Right are awesome" April 30, 2026 5.0 Great experience, especially through a non-straightforward migration from another provider. Multiple people from ClubRight got involved to help make sure it was as seamless as it could possibly be. Pros The ease of onboarding and the willingness from the support team to help. We were totally new to the ClubRight system, and the team pulled out all the stops to make sure that everything was okay. They helped us along every single step that we took. Cons We haven't found anything yet. We are still within the first month of our relationship with ClubRight, but so far everything has been exemplary. Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Lack of control and visibility into our data and insights. Review Source SH Stephen H. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "ClubRight easy to use " May 12, 2026 5.0 Great to use and easy to learn Pros Very helpful chat box, quick and responsive Cons Nothing Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) New owners are using this software rather clubwise Review Source JA Jamie A. judo club owner Sports Used the software for: 2+ years ### "Great help from Clubright when making a bulk payment change " September 16, 2026 5.0 they have been very helpful and easy to get in touch with, Yoana assisted very well in a recent price change where i had to change two different membership prices Pros I like that i can see all of my members and valuable information in one place, also the ability to batch email all members as well as individual groups. Cons the new updates can be a little data heavy for me, perhaps more than what i need, i would of preferred maybe just a new data tab with the new graphs and charts etc, and everything else kept more simple and infront of me Review Source SW Steve W. MD Health, Wellness and Fitness Used the software for: 1-2 years ### "ActiveSpace " September 18, 2026 5.0 Pros Great friendly team & patient and understanding Special praise to \[sensitive content hidden\]! i have always had a great experience with Clubright Cons Nothing as Great friendly team & patient and understanding i have always had a great experience with Clubright Review Source PC Peter C. Director Sports Used the software for: Less than 6 months ### "Evo review " March 25, 2025 4.0 I think it’s a fantastic system I would’ve just liked some thorough training to get the best out of it, as I feel very limited on using it. Pros I think it’s a good system and believe that it can be very effective in running our business, I just feel limited due to lack of knowledge on how to use it. Cons We seem to be having issues with signing people up and them not being able to book into classes and also I think the lack of training on the system is frustrating not knowing how to do tasks which should be simple to do, but due to lack of training makes it difficult 😞 Switched from [Legend](https://www.capterra.com/p/235880/Legend/) Changed to new gym following loser of old gym in Covid Review Source EO Ethan O. Managing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Anvil Gym ClubRight review" March 6, 2025 5.0 Amazing. Would definitely recommend. Having everything in one space makes the day-to-day usage way easier. Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days! We are really looking forward to having a future with this software and are excited to see where it can take our business!!! Pros The onboarding process. Very easy as the team took 99% of the work load. The very friendly staff \[sensitive content hidden\] have been absolutely brilliant throughout the whole process. Making everything super easy and explained everything perfectly. If I could rate it 6 stars I would!!! Cons We couldn't connect our stripe reader, and still haven't been able to... Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Not enough insights, problems with app & website. Expensive compared to hwat clubright offer. Review Source NC Nick C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Cost effective, efficient, user friendly. " November 12, 2024 5.0 Pros Great value for money vs previous providers we have tried, significantly cheaper and far more functionality. Customer service live chat quick to respond. Cons Lots of data available, but more digestible and aesthetic data graphs would be a great addition. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing ClubRight Pricing initially, but remained due to quality Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)[ClubWise](https://www.capterra.com/p/110989/ClubWise/) Lack of function, poor support, high pricing Review Source DT Di T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "All in one service " November 21, 2025 5.0 Everything is under the same roof no other systems to login and check which works perfectly for our business Pros Clubright has been an amazing choice for our business easy to manage and quiet good value for money you get automatic messages and you don’t need third party integeations Cons Nothing so far it is not clubright issue but we use DFC for payments and They don’t export data to ClubRight hence we choose to move our payments to CR as well Review Source LB Lucy B. Director Hospitality Used the software for: 1-2 years ### "\[sensitive content hidden\] is a legend! " September 15, 2025 5.0 Lovely experience. \[sensitive content hidden\] is the best account manager I could ask for and I highly recommend Clubright Pros I love how user friendly Clubright is. I love the functionality, and especially love how supportive \[sensitive content hidden\] is if I ever have a query. Cons I can’t really think of anything but if I had to say something, it would be that sometimes the reporting glitches when I’m looking on my phone app Review Source DC Dean C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing service and problem free migration" August 21, 2025 5.0 Overall great- I did not have software in place before ClubRIght and since I have used them for my business my admin has gone down dramatically- I do what I do best now- work with my members and help them with their fitness Pros I was very nervous about my migration from Go cardless but the team did a fantastic Job- everything was done on time and very seamless. Neither me or my members had to do anything. Cons nothing in particular everything I raise is always dealt with in timely manner - the team is very polite and knowledgeable Review Source TT Tarran T. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing service " September 8, 2025 5.0 10/10 I have been with them for years and never had issues the customer service and the support team are amazing Pros amazing software for my gym business- the guys are always helpful and they are always improving the features and adding new ones Cons nothing so far I am migrating from Go cardless as they have way better payment system- I am loving their card solution too Review Source CG Ciar G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "ClubRight Review" May 29, 2025 5.0 It’s been super easy for both staff and customers to use. We have switched to ClubRight pay and should save a lot of money in charges for direct debits. Pros \[sensitive content hidden\] spent her time explaining the whole process to me as well as the benefits of switching to ClubRight pay. She made the whole process super easy and has been there in the follow-up to answer my questions always with super quick responses. Cons The app sometimes is glitchy and freezes we have recently struggled with having members not being able to book classes when they are pay as you go customers. Review Source JG Jack G. Founder Leisure, Travel & Tourism Used the software for: 2+ years ### "Fitness Worx" June 18, 2025 5.0 The software works well overall and is easy to use, though we occasionally encounter minor issues... Pros The software works well, lacks some features, but support is swift—Joanna is especially helpful..... Cons The software works well overall, but it occasionally has issues and lacks some needed features that we require. Review Source AJ Adam J. Post graduate student Education Management Used the software for: 2+ years ### "A place to manage all your memberships " April 17, 2025 4.0 So far its been great for the most part. I use it for more my gym and boxing club memberships. I did have trouble with the payment processing however at some point but other than that it's been great Pros It's a great place to setup and manage your club memberships. It's great for independent businesses who might not want to create an app for their services Cons It can be a bit clunky, maybe even cumbersome when switching between clubs. Sometimes it even crashes. Review Source IB Iqbal B. Centre Manager Sports Used the software for: 1-2 years ### "New membership price" May 27, 2025 5.0 Fantastic. Managing to speak on the phone was great as you can describe the issue more clearly and not have to write few times to get the message across if on chat. Pros The quick response and dealt with my enquiry very professionally and in quick time. The fact that you can communicate by telephone was of great help. Cons The chat can be hard to describe the exact query. Got given the option of looking at the information on the site and sometimes takes a while for response. Review Source ZM Zak M. Director Sports Used the software for: 1-2 years ### "Voodoo Combat - ClubRight review. " January 28, 2025 5.0 Brilliant, ten out of ten for me. Everybody is super approachable and kind. Pros The account management, fantastic service and the overall product! Cons The system errors with direct debit cancellations. However this has since been resolved, in a timely fashion. Review Source LJ Lee J. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great experience " November 19, 2024 5.0 My experiences from start to present has been great and \[sensitive content hidden\] is amazing always dealing with my questions Pros I’ve been with ClubRight for over 2 years now are they are always improving and developing there software Cons This is a hard one I generally don’t have any negatives. I’m sure over time I will find things that I may feel could do with changing Review Source TC Tom C. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "10/10 app highly recommend " November 12, 2024 5.0 I have been using ClubRight for a while and the app is brilliant Pros Amazing serve and a great value for money Cons Nothing, I am very impress by the ClubRight Review Source MS Martin S. Owner Sports Used the software for: I used a free trial ### "Fantastic company 10/10" November 29, 2024 5.0 Club right is a fantastic company it was great to work with all the people \[sensitive content hidden\] they helped us with the on boarding they were helpful very patient customer service outstanding I would highly recommend this company 10 out of 10 Pros Customer service was outstanding we tried other platform for a business but you guys were absolutely fantastic 10 out of 10 you Help helped us develop the platform for a business so much help really appreciated. Cons Nothing really the only thing I would say is that a progression bar at the top of the client enrolment would be good, and the booking system for our business did not quite match up but that's because we've got a unique business. but you guys were fantastic so helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.