---
title: "ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ClubRight the right Membership Management solution for you? Explore 192 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/160550/Club-Right/reviews/"
page_type: "reviews"
language: "en"
---

ClubRight

4.8 (192)

[View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of ClubRight

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

SM

Scott M

Operations DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.“

October 9, 2025

JD

Jason D

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“I find some of the settings difficult to navigate around memberships and some of the back end settings“

February 6, 2026

EO

Ethan O

Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days!“

March 6, 2025

RK

Rucksana K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening.“

October 22, 2024

MR

Mark R

Business ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system.“

February 19, 2026

RK

Rucksana K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“No way to select multiple members groups for automated emails.“

October 22, 2024

KR

Kim R

Gym ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years.

“Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time.“

February 3, 2026

AJ

Adam J

Post graduate studentEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It can be a bit clunky, maybe even cumbersome when switching between clubs.“

April 17, 2025

## Showing most helpful reviews

Showing 1-25 of 192 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria C.  
Director, Manager & Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easiest & best! "

December 13, 2018

5.0

The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all!

Pros

Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted!

Cons

It wipes our previous months classes off at the end of the month

Review Source

Response from Club Right

December 18, 2018

Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight

DF

Davina F.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ClubRight staff and software"

August 13, 2026

5.0

My overall experience has been excellent. Yoana and all the staff have been extremely approachable; they go above and beyond.

Pros

Everything! Easy to set up and amend if necessary. Easy for clients to use. If I have any problems, I can contact and solve them through the bot or speak to a human.

Cons

The new update is a lot; still navigating my way through it. Lots of information on the home screen.

Switched from

[octiv](https://www.capterra.com/p/10004233/octiv/)

Their system was too difficult for us to use.

Review Source

ES

Elanor S.  
Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Feedback\*"

August 19, 2026

3.0

Better than other memberships system we have used and cheaper. \*

Pros

Value for money and their customer service. \*

Cons

The new update has created lots of glitches. The search function for names doesn't work amazingly. The diary can be very confusing if you have to add lots of bookings.

Alternatives considered

[Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[ClassForKids](https://www.capterra.com/p/141287/Class4Kids/)

Reason for choosing ClubRight

price and ease of use \*

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

2023\*

Review Source

RH

Ryan H.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "HydeOuts review on Clubright "

May 13, 2026

4.0

Very happy with the experience it’s straight forward to use. However the app for memberships can be a little be slow and hard to navigate at teams. I’ve had to sit down and show a number of members how to book into classes as they found it hard to work.

Pros

That is integrated with my 24/7 access. AI support 24/7 and a team that responses. The fact I can use the app version rather than having to be on a laptop all the time.

Cons

I assume it’s the same everywhere but the card fees are a killer. I have card machines that run at 0.40% transactions compared to the 1.85%. A better rate would be better and competitive for new potential gym to sign up to Clubright.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Better price and worked better with my access gates

Review Source

SM

Scott M.  
Operations Director  
Commercial Real Estate  
Used the software for: 1-2 years

### "Very happy with our selection of Clubright for our gym management software."

October 9, 2025

5.0

Very easy company to deal with, easy to use and the training was great to reduce our learning curve with a new software package. The AI chat or escalating to an operator for resolution of bugs and issues is very smooth. Most queries can be resolved with the AI Assistant.

Pros

Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.

Cons

Nothing, the upgraded package is even better now that we have upgraded, with additional features with message automation etc.

Switched from

[OfficeRnD Flex](https://www.capterra.com/p/140084/OfficeRnD/)

OfficeRND was for the whole busines centre, gym was for taking payments only. We had to have a manual paper/pdf process for T&Cs, PARQ etc. wanted one package to handle everything reducing staff time

Review Source

mF

matt F.  
Gym manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great customer service"

August 10, 2026

5.0

Clubright have been very helpful from the beginning. Always very quick to deal with any issues we are having. Excellent customer service.

Pros

Super helpful and resolved the issue I was having with card machine very quick. Quick google meeting and the issue was solved

Cons

Nothing!

Switched from

[DDP Endpoint Security Suite](https://www.capterra.com/p/151729/DDP-Endpoint-Security-Suite/)

Price and service was much better with clubright

Review Source

MS

Matt S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Martial art club "

November 27, 2025

5.0

My overall experience is good. I have been with clubright for 8 years. I am not the easiest customer as i spent more time on the gym floor than managing the software but since having regular check ins with mark its really helped me improve the business. Its all there to be maximised.

Pros

Customer service is the main point. Having everything under one company with better rates also helps. Works well for me as a martial arts centre.

Cons

Add a little more features on the lower tariffs could be of a benefit giving users a little more for there money

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

It just wasnt working for me effectively enough

Review Source

SF

Sam F.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Club Right are awesome"

April 30, 2026

5.0

Great experience, especially through a non-straightforward migration from another provider. Multiple people from ClubRight got involved to help make sure it was as seamless as it could possibly be.

Pros

The ease of onboarding and the willingness from the support team to help. We were totally new to the ClubRight system, and the team pulled out all the stops to make sure that everything was okay. They helped us along every single step that we took.

Cons

We haven't found anything yet. We are still within the first month of our relationship with ClubRight, but so far everything has been exemplary.

Switched from

[Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)

Lack of control and visibility into our data and insights.

Review Source

DT

Doni T.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Clubright review "

June 24, 2025

5.0

Very easy to use, we feel we are a valued customer and we know where to go if we need assistance. Overall a very positive experience.

Pros

Ease of use as well as customer service availability and flexibility of the software for different uses

Cons

Sometimes errors with mass migration or DD transfers for example but overall this is only small and naturally going to happen when transferring 100s of lines of data

Alternatives considered

[ClubWise](https://www.capterra.com/p/110989/ClubWise/)

Reason for choosing ClubRight

Price and features and easy of use when having a demo

Switched from

[Gladstone](https://www.capterra.com/p/76559/Plus2/)

Gladstone was very old fashioned and not easy to use or change

Review Source

SH

Stephen H.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ClubRight easy to use "

May 12, 2026

5.0

Great to use and easy to learn

Pros

Very helpful chat box, quick and responsive

Cons

Nothing

Switched from

[ClubWise](https://www.capterra.com/p/110989/ClubWise/)

New owners are using this software rather clubwise

Review Source

CS

Colin S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "\[sensitive content hidden\] is a asset to you"

June 24, 2025

5.0

Good, easier than Ashbourne but still needs improvement with customer services \[sensitive content hidden\] has had the right approach to solving all my issues

Pros

\[sensitive content hidden\] has been utterly amazing when it comes to dealing with issues. I find it very difficult dealing with the orange button as response's take way to long

Cons

The orange button service is terrible. I've had to wait several weeks for a reply and sometimes haven't had one

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

They were terrible and we forgetting to do anything I asked

Review Source

EO

Ethan O.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Anvil Gym ClubRight review"

March 6, 2025

5.0

Amazing. Would definitely recommend. Having everything in one space makes the day-to-day usage way easier. Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days! We are really looking forward to having a future with this software and are excited to see where it can take our business!!!

Pros

The onboarding process. Very easy as the team took 99% of the work load. The very friendly staff \[sensitive content hidden\] have been absolutely brilliant throughout the whole process. Making everything super easy and explained everything perfectly. If I could rate it 6 stars I would!!!

Cons

We couldn't connect our stripe reader, and still haven't been able to...

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Not enough insights, problems with app & website. Expensive compared to hwat clubright offer.

Review Source

PC

Peter C.  
Director  
Sports  
Used the software for: Less than 6 months

### "Evo review "

March 25, 2025

4.0

I think it’s a fantastic system I would’ve just liked some thorough training to get the best out of it, as I feel very limited on using it.

Pros

I think it’s a good system and believe that it can be very effective in running our business, I just feel limited due to lack of knowledge on how to use it.

Cons

We seem to be having issues with signing people up and them not being able to book into classes and also I think the lack of training on the system is frustrating not knowing how to do tasks which should be simple to do, but due to lack of training makes it difficult 😞

Switched from

[Legend](https://www.capterra.com/p/235880/Legend/)

Changed to new gym following loser of old gym in Covid

Review Source

AM

Anthony M.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A Complete Solution For Busy Gyms"

March 23, 2024

5.0

Clubright has been game changing for us. The support team are excellent. The software is excellent, and ever improving. And the value is exceptional.

Pros

Clubright has changed the game for us. Its allowed us to combine several tasks that we used separate systems for, all into the one easy to use system.

Cons

There is very little not to like about Clubright. It ticks all boxes for us

Reason for choosing ClubRight

Clubright was a lot cheaper, and far easier to use, with better features.

Switched from

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)

We used several different softwares for bookings, payments management etc. Clubright allowed us to bring everything under one system.

Review Source

RB

Robert B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use and very suitable for my business"

November 20, 2025

5.0

Pros

I like Clubright because is easy to use, good value for money and it gives me everything I need to run my gym. I recently migrated my payments to them too and I am very happy with the transfer

Cons

nothing so far, they have an amazing customer service team and if I need something I can always talk to the team

Review Source

DC

Dean C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing service and problem free migration"

August 21, 2025

5.0

Overall great- I did not have software in place before ClubRIght and since I have used them for my business my admin has gone down dramatically- I do what I do best now- work with my members and help them with their fitness

Pros

I was very nervous about my migration from Go cardless but the team did a fantastic Job- everything was done on time and very seamless. Neither me or my members had to do anything.

Cons

nothing in particular everything I raise is always dealt with in timely manner - the team is very polite and knowledgeable

Review Source

SH

Steven H.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The system reduced my admin massively"

September 19, 2025

5.0

I find ClubRight very suitable for my business - the support is always amazing and I get all updates for the new features.

Pros

I like the system as I had problem with my unpaid members and Yoana advised me to try the top package- it has been massive reduction of admin.

Cons

Nothing really I get so much help and support - I have to operate my business from overseas sometimes and I always feel like there is someone to talk to if you need help.

Review Source

CC

Chris C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Opinion of ClubRight so far "

November 3, 2025

5.0

Very good. As stated above yoana has gone above and beyond to help me with any issues and has been a god send at times

Pros

\[sensitive content hidden\] great personable service , she’s helped me on numerous occasions as a new business owner in making sure I’m going over things in the correct manner to make sure I’m doing things correctly and getting the best out of it

Cons

Nothing so far it’s been a very big help. The system has been straight forward enough to figure out and when I’ve got stuck I’ve had yoana on hand to lend a hand

Review Source

HE

Harry E.  
Director  
Sports  
Used the software for: 2+ years

### "AZ Fitness clubright review"

April 17, 2025

5.0

Overall my expierance with clubright has been good. The team especially \[sensitive content hidden\] have been very helpful.

Pros

I like the ease about it. very user friendly for both the consumer and gym owner.

Cons

Sometimes the app is a bit slow however this isnt the end of the world.

Review Source

AS

Ashley S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ashley Sharp"

March 6, 2025

5.0

Excellent service, I'd say potentially some online tutorials or youtube vids of how to optimise the use of the services.

Pros

Clubright pretty much cover everything we need from a membership software

Cons

My biggest complaint would be the hours staff are available. Being a 24/7 gym, at times when we've had issues resolving door control problems.

Review Source

AS

Ashleigh S.  
Gym Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Thank you to Yoana at Clubright 👏🏼"

January 13, 2025

5.0

10/10 Yoana has made things so much easier and is always at the end of the phone for any questions or queries I have. I don’t like the orange button as it’s hard to keep track of and I end up forgetting my query by the time someone answers 🤣 Yoana helps us out and if I need anything will go above and beyond to make sure my question is answered!

Pros

The team are very helpful especially Yoana who is always at the end of the phone

Cons

ClubRight has helped us with our membership base for a while now and is brilliant

Review Source

MD

Mike D.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PB Gym and Club Right"

December 17, 2024

5.0

Really good so far, \[sensitive content hidden\] has been really helpful increasing the gyms pricing structure and guiding me through the process.

Pros

The better the package the more features you can use to make your gym more unique and bespoke.

Cons

Can be hard to manage sometimes however the team are on hand to help at a click of a button.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing ClubRight

Because it was already set up at the gym.

Review Source

JB

Jonathan B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "\[sensitive content hidden\] a Huge asset to Clubwright "

November 29, 2024

5.0

\[sensitive content hidden\] was absolutely fantastic, we have had the system nearly 3 years and havent had that much training on it, even when we have asked before. Twlking to her for 45m has now opened up alot of new features and opportunities for the club moving forward. Definitely 5 star service from her.

Pros

Simple and easy to use system, now with new improved features.

Cons

I have no real complaints on this system as it is right now.

Review Source

JB

Jade B.  
Gym Manager  
Sports  
Used the software for: 1-2 years

### "5\* service"

December 6, 2024

5.0

Always a great experience. Any problems always solved super quick

Pros

Fast efficient service. Super friendly staff

Cons

Nothing I can really say for this one, always great service

Review Source

AL

Aaron L.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Great service"

November 20, 2024

5.0

Seamless and stress free throughout. Thank you

Pros

Customer service has been phenomenal the whole way through

Cons

Nothing at the moment as it has been all very easy

Review Source

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