# ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClubRight the right Membership Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160550/Club-Right/reviews --- ClubRight 4.8 (190) [View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of ClubRight Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MR Mark R Business ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system.“ February 19, 2026 JD Jason D DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I find some of the settings difficult to navigate around memberships and some of the back end settings“ February 6, 2026 SM Scott M Operations DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.“ October 9, 2025 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening.“ October 22, 2024 KR Kim R Gym ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time.“ February 3, 2026 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “No way to select multiple members groups for automated emails.“ October 22, 2024 EO Ethan O Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days!“ March 6, 2025 AJ Adam J Post graduate studentEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It can be a bit clunky, maybe even cumbersome when switching between clubs.“ April 17, 2025 ## Showing most helpful reviews Showing 1-25 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria C. Director, Manager & Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Easiest & best! " December 13, 2018 5.0 The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all! Pros Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted! Cons It wipes our previous months classes off at the end of the month Review Source Response from Club Right December 18, 2018 Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight RH Ryan H. Owner Professional Training & Coaching Used the software for: 2+ years ### "HydeOuts review on Clubright " May 13, 2026 4.0 Very happy with the experience it’s straight forward to use. However the app for memberships can be a little be slow and hard to navigate at teams. I’ve had to sit down and show a number of members how to book into classes as they found it hard to work. Pros That is integrated with my 24/7 access. AI support 24/7 and a team that responses. The fact I can use the app version rather than having to be on a laptop all the time. Cons I assume it’s the same everywhere but the card fees are a killer. I have card machines that run at 0.40% transactions compared to the 1.85%. A better rate would be better and competitive for new potential gym to sign up to Clubright. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Better price and worked better with my access gates Review Source AM Andrei M. IT Consultant Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Avoid at all cost" December 12, 2024 1.0 Pros Their sales process was smooth, and clear. Cons After going through their sales process, which was very smooth and where they were eager to close, we then got stuck in onboarding. They needed to check something, canceled the onboarding, and I had to email several times only to be told they didn’t know yet if they could help us, but we should wait while they chased it up. No problem—months wasted—and we never even received a phone call with an update. This all started in July. Now we’re in December, and they’ve gone completely silent. No replies to emails. But, and this is where it gets interesting, they’re still charging us every month, despite clearly not delivering the service and despite being explicitly asked to cancel the subscription and refund us. Don't be fooled by their low price, it comes at a higher cost than the one presented, in time wasted, and poor service. Review Source SF Sam F. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Club Right are awesome" April 30, 2026 5.0 Great experience, especially through a non-straightforward migration from another provider. Multiple people from ClubRight got involved to help make sure it was as seamless as it could possibly be. Pros The ease of onboarding and the willingness from the support team to help. We were totally new to the ClubRight system, and the team pulled out all the stops to make sure that everything was okay. They helped us along every single step that we took. Cons We haven't found anything yet. We are still within the first month of our relationship with ClubRight, but so far everything has been exemplary. Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Lack of control and visibility into our data and insights. Review Source SM Scott M. Operations Director Commercial Real Estate Used the software for: 1-2 years ### "Very happy with our selection of Clubright for our gym management software." October 9, 2025 5.0 Very easy company to deal with, easy to use and the training was great to reduce our learning curve with a new software package. The AI chat or escalating to an operator for resolution of bugs and issues is very smooth. Most queries can be resolved with the AI Assistant. Pros Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need. Cons Nothing, the upgraded package is even better now that we have upgraded, with additional features with message automation etc. Switched from [OfficeRnD Flex](https://www.capterra.com/p/140084/OfficeRnD/) OfficeRND was for the whole busines centre, gym was for taking payments only. We had to have a manual paper/pdf process for T&Cs, PARQ etc. wanted one package to handle everything reducing staff time Review Source MS Matt S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Martial art club " November 27, 2025 5.0 My overall experience is good. I have been with clubright for 8 years. I am not the easiest customer as i spent more time on the gym floor than managing the software but since having regular check ins with mark its really helped me improve the business. Its all there to be maximised. Pros Customer service is the main point. Having everything under one company with better rates also helps. Works well for me as a martial arts centre. Cons Add a little more features on the lower tariffs could be of a benefit giving users a little more for there money Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) It just wasnt working for me effectively enough Review Source SH Stephen H. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "ClubRight easy to use " May 12, 2026 5.0 Great to use and easy to learn Pros Very helpful chat box, quick and responsive Cons Nothing Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) New owners are using this software rather clubwise Review Source JB Jen B. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Clubright review" June 22, 2026 5.0 Pros The new Clubright dashboard is fantastic, much better thank the old dashboard. The functionality is great Cons The reporting is still not good. You are unable to download some of the reports. Future ideas pot is a good idea but this should have been brought in long ago. Very happy that I can now share and see other ideas Review Source MW Matt W. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Great cusfomer service from Yoana" June 5, 2026 5.0 Id definitely recommend it for easy swt up, access and ability to do whatever you want at any time really Pros Convenience, price is decent, customer service can be extremely helpful when you ask for the right person Cons Stats confusing and active memberships always confusing too. Generally the graphs/dates of everything dont seem straightforward Review Source LF Lesley F. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "ClubRight Dashboard" June 22, 2026 5.0 Pros The new ClubRight app is great. Simple to use and much cleaner. ClubRight is also great value for money. The team are also great. Cons The change was a big change but can appreciate that it will take time to get used to. The reporting still needs work but I have been advised that this is being worked on. Review Source AA Amy A. Gym owner, personal trainer. Fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Best gym member management software " March 12, 2025 5.0 Fantastic in every way. So helpful and always listen to any ideas and implement if it is possible. Pros Loads of features. You can run everything including direct debits all in one place. They are constantly improving. Cons The check in system is sometimes slow but that might be my system. Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) More features, everything in one place. The control you have to set it up yourself is so much better than others. Review Source EO Ethan O. Managing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Anvil Gym ClubRight review" March 6, 2025 5.0 Amazing. Would definitely recommend. Having everything in one space makes the day-to-day usage way easier. Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days! We are really looking forward to having a future with this software and are excited to see where it can take our business!!! Pros The onboarding process. Very easy as the team took 99% of the work load. The very friendly staff \[sensitive content hidden\] have been absolutely brilliant throughout the whole process. Making everything super easy and explained everything perfectly. If I could rate it 6 stars I would!!! Cons We couldn't connect our stripe reader, and still haven't been able to... Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Not enough insights, problems with app & website. Expensive compared to hwat clubright offer. Review Source RK Rucksana K. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "keep improving." October 22, 2024 5.0 In the beginning when I joined my journey with CR I regretted it, Joining was an absolute nightmare especially the onboarding process as I had several issues with lack of knowledge from Paxton engineer (he was new) and onboarding was a shambles. My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening. Honesty CR had MAJOR communication issues with \[sensitive content hidden\] no where to be seen or heard despite conversing with me personally before the issues occurred. I'm so pleased \[sensitive content hidden\] is on board because she is someone who i can tell is passionate about the brand and how to help grow. Pros Not much apart from seeing development and improvements happening. Still a long way to go for CR but in a year I can see improvements have and are being made. Great to speak with \[sensitive content hidden\] who actually knows what she is talking about unlike previous team members I have dealt with. Cons Lack of and delays in communication between L&Z and CR. No way to refund members. No way to select multiple members groups for automated emails. No way of changing DD dates for members. Guidance on how to upsell, promote, market. send out weekly/seasonal promotional ideas etc, helping us grow will help CR Alternatives considered [GymFlow](https://www.capterra.com/p/212091/GymFlow/)[Gymex Club Management Software](https://www.capterra.com/p/168179/Gymex-club-management-software/) Reason for choosing ClubRight pricing but that soon went up, and Paxton compatibility. Review Source NC Nick C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Cost effective, efficient, user friendly. " November 12, 2024 5.0 Pros Great value for money vs previous providers we have tried, significantly cheaper and far more functionality. Customer service live chat quick to respond. Cons Lots of data available, but more digestible and aesthetic data graphs would be a great addition. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing ClubRight Pricing initially, but remained due to quality Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)[ClubWise](https://www.capterra.com/p/110989/ClubWise/) Lack of function, poor support, high pricing Review Source AM Anthony M. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A Complete Solution For Busy Gyms" March 23, 2024 5.0 Clubright has been game changing for us. The support team are excellent. The software is excellent, and ever improving. And the value is exceptional. Pros Clubright has changed the game for us. Its allowed us to combine several tasks that we used separate systems for, all into the one easy to use system. Cons There is very little not to like about Clubright. It ticks all boxes for us Reason for choosing ClubRight Clubright was a lot cheaper, and far easier to use, with better features. Switched from [Zanda](https://www.capterra.com/p/180530/Power-Diary/) We used several different softwares for bookings, payments management etc. Clubright allowed us to bring everything under one system. Review Source BM Brendan M. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Customer service 10/10" August 27, 2025 5.0 I have been with them for years and the software keeps evolving- I own a martial arts business and ClubRight suits all my needs Pros the customer service is amazing- we had to do a price increase and one of the team did it for us on their day off- the dedication is amazing. Cons there are the odd glitches like with every software but everything is dealt with on time and we are always communicated properly with timescales Review Source DC Dean C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing service and problem free migration" August 21, 2025 5.0 Overall great- I did not have software in place before ClubRIght and since I have used them for my business my admin has gone down dramatically- I do what I do best now- work with my members and help them with their fitness Pros I was very nervous about my migration from Go cardless but the team did a fantastic Job- everything was done on time and very seamless. Neither me or my members had to do anything. Cons nothing in particular everything I raise is always dealt with in timely manner - the team is very polite and knowledgeable Review Source TT Tarran T. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing service " September 8, 2025 5.0 10/10 I have been with them for years and never had issues the customer service and the support team are amazing Pros amazing software for my gym business- the guys are always helpful and they are always improving the features and adding new ones Cons nothing so far I am migrating from Go cardless as they have way better payment system- I am loving their card solution too Review Source SB Stevie B. Receptionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and very reliable!" September 11, 2025 5.0 My overall experience with ClubRight has been excellent. The system is easy to learn and works smoothly, even during busy times. Members are also able to navigate the app easily which reduces questions and confusion at the desk. ClubRight has made both my work and the members experience better. Pros I have found ClubRight easy to use and navigate, it is set out in a way that everything you may need to use is presented on the home page. I have found my experience with ClubRight to be very reliable and smooth. I am able to view, manage and change memberships with ease when needed which is a bonus! Cons So far, I have not experienced any issues with ClubRight. Everything has worked very smoothly for me. Review Source AS Ashley S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Ashley Sharp" March 6, 2025 5.0 Excellent service, I'd say potentially some online tutorials or youtube vids of how to optimise the use of the services. Pros Clubright pretty much cover everything we need from a membership software Cons My biggest complaint would be the hours staff are available. Being a 24/7 gym, at times when we've had issues resolving door control problems. Review Source DC Dan C. Teacher Sports Used the software for: 1-2 years ### "UKA reviews " March 19, 2025 5.0 Brilliant experience and very happy with everything Pros The best app around with amazing service and best staff by far Cons Can’t call the office and ask more questions Review Source JM Jake M. Assistant Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "ClubRight - Good " March 4, 2025 5.0 Good and easy to use for a gym with 1000’s of members. Kept information safe throughout and was easy to use. Pros The ability to request help from the staff is great and it was easy to navigate through the platform and work out how to do what I needed to do. Cons The feedback when needing help could sometimes take a while to get. Review Source GJ Greg J. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great service and product " November 21, 2024 5.0 After 4 years I’m more than happy with the product and the support given along the way. Pros Ease of use for myself and my members and support from the team at Clubright Cons No issues with Clubright at all over the last 4 years Review Source JB Jade B. Gym Manager Sports Used the software for: 1-2 years ### "5\* service" December 6, 2024 5.0 Always a great experience. Any problems always solved super quick Pros Fast efficient service. Super friendly staff Cons Nothing I can really say for this one, always great service Review Source MS Martin S. Owner Sports Used the software for: I used a free trial ### "Fantastic company 10/10" November 29, 2024 5.0 Club right is a fantastic company it was great to work with all the people \[sensitive content hidden\] they helped us with the on boarding they were helpful very patient customer service outstanding I would highly recommend this company 10 out of 10 Pros Customer service was outstanding we tried other platform for a business but you guys were absolutely fantastic 10 out of 10 you Help helped us develop the platform for a business so much help really appreciated. Cons Nothing really the only thing I would say is that a progression bar at the top of the client enrolment would be good, and the booking system for our business did not quite match up but that's because we've got a unique business. but you guys were fantastic so helpful. 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