# ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClubRight the right Membership Management solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160550/Club-Right/reviews --- ClubRight 4.8 (187) [View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ClubRight Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MR Mark R Business ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system.“ February 19, 2026 JD Jason D DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I find some of the settings difficult to navigate around memberships and some of the back end settings“ February 6, 2026 SM Scott M Operations DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.“ October 9, 2025 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening.“ October 22, 2024 KR Kim R Gym ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time.“ February 3, 2026 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “No way to select multiple members groups for automated emails.“ October 22, 2024 EO Ethan O Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days!“ March 6, 2025 AJ Adam J Post graduate studentEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It can be a bit clunky, maybe even cumbersome when switching between clubs.“ April 17, 2025 ## Showing most helpful reviews Showing 1-25 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria C. Director, Manager & Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Easiest & best! " December 13, 2018 5.0 The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all! Pros Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted! Cons It wipes our previous months classes off at the end of the month Review Source Response from Club Right December 18, 2018 Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight SM Scott M. Operations Director Commercial Real Estate Used the software for: 1-2 years ### "Very happy with our selection of Clubright for our gym management software." October 9, 2025 5.0 Very easy company to deal with, easy to use and the training was great to reduce our learning curve with a new software package. The AI chat or escalating to an operator for resolution of bugs and issues is very smooth. Most queries can be resolved with the AI Assistant. Pros Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need. Cons Nothing, the upgraded package is even better now that we have upgraded, with additional features with message automation etc. Switched from [OfficeRnD Flex](https://www.capterra.com/p/140084/OfficeRnD/) OfficeRND was for the whole busines centre, gym was for taking payments only. We had to have a manual paper/pdf process for T&Cs, PARQ etc. wanted one package to handle everything reducing staff time Review Source SF Sam F. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Club Right are awesome" April 30, 2026 5.0 Great experience, especially through a non-straightforward migration from another provider. Multiple people from ClubRight got involved to help make sure it was as seamless as it could possibly be. Pros The ease of onboarding and the willingness from the support team to help. We were totally new to the ClubRight system, and the team pulled out all the stops to make sure that everything was okay. They helped us along every single step that we took. Cons We haven't found anything yet. We are still within the first month of our relationship with ClubRight, but so far everything has been exemplary. Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Lack of control and visibility into our data and insights. Review Source AM Andrei M. IT Consultant Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Avoid at all cost" December 12, 2024 1.0 Pros Their sales process was smooth, and clear. Cons After going through their sales process, which was very smooth and where they were eager to close, we then got stuck in onboarding. They needed to check something, canceled the onboarding, and I had to email several times only to be told they didn’t know yet if they could help us, but we should wait while they chased it up. No problem—months wasted—and we never even received a phone call with an update. This all started in July. Now we’re in December, and they’ve gone completely silent. No replies to emails. But, and this is where it gets interesting, they’re still charging us every month, despite clearly not delivering the service and despite being explicitly asked to cancel the subscription and refund us. Don't be fooled by their low price, it comes at a higher cost than the one presented, in time wasted, and poor service. Review Source ST Sarah T. Facility and Membership Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Great piece of Software!" April 23, 2026 5.0 We have been using CR for almost 3 years now and as part of a busy sports centre it has really delivered. Our booking system is so much easier to use and very secure. In terms of our customer database, the transactional process is smooth and the new facelift has met our customers with a welcoming response! Pros From a commercial POV - ClubRights capability to deliver a multitude of tasks is exceptional! The new U.I is so pleasing and simple. Multifuctional products are put to use, our booking system and client data base is really easy to use and we are still dicovering more options and playing around with it. Excellent value for money, regular updates on servicing and packages - GDPR seems very secure and and customer service is always helpful. Cons Nothing at the moment - and if I have an issue Clifford is always on hand - Better still, a member of the team. We have had a few issues with our Paxton / CR comms and it woudl be SO helpful if the VRN data coudl be extracted on to Paxton so that we don't have to enter them manually Review Source MS Matt S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Martial art club " November 27, 2025 5.0 My overall experience is good. I have been with clubright for 8 years. I am not the easiest customer as i spent more time on the gym floor than managing the software but since having regular check ins with mark its really helped me improve the business. Its all there to be maximised. Pros Customer service is the main point. Having everything under one company with better rates also helps. Works well for me as a martial arts centre. Cons Add a little more features on the lower tariffs could be of a benefit giving users a little more for there money Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) It just wasnt working for me effectively enough Review Source DT Doni T. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Clubright review " June 24, 2025 5.0 Very easy to use, we feel we are a valued customer and we know where to go if we need assistance. Overall a very positive experience. Pros Ease of use as well as customer service availability and flexibility of the software for different uses Cons Sometimes errors with mass migration or DD transfers for example but overall this is only small and naturally going to happen when transferring 100s of lines of data Alternatives considered [ClubWise](https://www.capterra.com/p/110989/ClubWise/) Reason for choosing ClubRight Price and features and easy of use when having a demo Switched from [Gladstone](https://www.capterra.com/p/76559/Plus2/) Gladstone was very old fashioned and not easy to use or change Review Source KK Kade K. Gymnasium Health, Wellness and Fitness Used the software for: 2+ years ### "Yoana’s help" June 27, 2025 5.0 Our experience with Clubright was nothing but straight forward and relaxed with clear instructions and communication. Pros One to one communication was absolutely fantastic, very helpful and clear. Made all the processes so much easier for us. Cons Moving past all of the positives that we encountered, the only thing that stood out was the AI could be slightly more helpful, however Yoana wasn’t the problem. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Easier, more convenient, cheaper, and overall a better package Review Source MA Mark A. Owner Sports Used the software for: 1-2 years ### "Clubright Service" May 1, 2026 5.0 I like the personal service and hands-on support I get when I need it. The team are affable and knowledgeable. Pros I really appreciate the prompt, proactive and professional service I get when I need help. The team are quick to reply and always able to resolve my issue. Cons I don't really like the AI options as I prefer person to person contact. I do get the need for AI but not for the majority of issues I have. Review Source LB Lewis B. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Lewis Burns Review" March 16, 2026 5.0 Ive had a positive experience with clubright and happy with the service its exactly what i was looking for Pros Being able to speak to someone whenever i need help and also having everything under one roof to run my gym Cons The app sometimes crashing or not being very smooth to use but new app seems alot better and more aesthetic Review Source RH Richard H. Gym owner trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Pro gym bodmin " July 29, 2024 5.0 Excellent and staff are amazing . Would recommend to anyone and I have done to at least two other gym company’s that have come on board . Pros The help I had was immeasurable . Nothing was too much trouble Cons For me it’s just change , not club rights fault, just an old dog trying to learn new tricks 😂 Switched from [Instagram](https://www.capterra.com/p/210721/Instagram/) Worst company in the world , would never use ever again ( ever) ? Review Source GH Geoff H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "ClubRight - highly recommended" April 28, 2024 4.0 ClubRight enables us to run our membership admin very easily and efficiently. Pros Ease of use. Excellent dashboard, better than previous systems that we've used. Great customer support from Yoana. Cons Some of the reports could provide more specific information. Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) ClubRight was recommended. Cheaper DD collection rates. Review Source RB Robert B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use and very suitable for my business" November 20, 2025 5.0 Pros I like Clubright because is easy to use, good value for money and it gives me everything I need to run my gym. I recently migrated my payments to them too and I am very happy with the transfer Cons nothing so far, they have an amazing customer service team and if I need something I can always talk to the team Review Source CG Ciar G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "ClubRight Review" May 29, 2025 5.0 It’s been super easy for both staff and customers to use. We have switched to ClubRight pay and should save a lot of money in charges for direct debits. Pros \[sensitive content hidden\] spent her time explaining the whole process to me as well as the benefits of switching to ClubRight pay. She made the whole process super easy and has been there in the follow-up to answer my questions always with super quick responses. Cons The app sometimes is glitchy and freezes we have recently struggled with having members not being able to book classes when they are pay as you go customers. Review Source CC Chris C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Opinion of ClubRight so far " November 3, 2025 5.0 Very good. As stated above yoana has gone above and beyond to help me with any issues and has been a god send at times Pros \[sensitive content hidden\] great personable service , she’s helped me on numerous occasions as a new business owner in making sure I’m going over things in the correct manner to make sure I’m doing things correctly and getting the best out of it Cons Nothing so far it’s been a very big help. The system has been straight forward enough to figure out and when I’ve got stuck I’ve had yoana on hand to lend a hand Review Source HE Harry E. Director Sports Used the software for: 2+ years ### "AZ Fitness clubright review" April 17, 2025 5.0 Overall my expierance with clubright has been good. The team especially \[sensitive content hidden\] have been very helpful. Pros I like the ease about it. very user friendly for both the consumer and gym owner. Cons Sometimes the app is a bit slow however this isnt the end of the world. Review Source AS Ashley S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Ashley Sharp" March 6, 2025 5.0 Excellent service, I'd say potentially some online tutorials or youtube vids of how to optimise the use of the services. Pros Clubright pretty much cover everything we need from a membership software Cons My biggest complaint would be the hours staff are available. Being a 24/7 gym, at times when we've had issues resolving door control problems. Review Source DC Dan C. Teacher Sports Used the software for: 1-2 years ### "UKA reviews " March 19, 2025 5.0 Brilliant experience and very happy with everything Pros The best app around with amazing service and best staff by far Cons Can’t call the office and ask more questions Review Source DW Daniel W. Creative Agent Health, Wellness and Fitness Used the software for: 1-2 years ### "100/100 for Yoana and Clubright" November 20, 2025 5.0 Yoana has been so helpful facilitating the system and is a brill character full of energy and great ideas for the business! Pros Easy and simple to use, the learning curve is not overwhelming and the staff are very helpful when integrating their systems. Cons Nothing comes to mind. Everything has be fairly straightforward, still becoming familiar with the system but so far so good. Review Source JM Jake M. Assistant Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "ClubRight - Good " March 4, 2025 5.0 Good and easy to use for a gym with 1000’s of members. Kept information safe throughout and was easy to use. Pros The ability to request help from the staff is great and it was easy to navigate through the platform and work out how to do what I needed to do. Cons The feedback when needing help could sometimes take a while to get. Review Source ZM Zak M. Director Sports Used the software for: 1-2 years ### "Voodoo Combat - ClubRight review. " January 28, 2025 5.0 Brilliant, ten out of ten for me. Everybody is super approachable and kind. Pros The account management, fantastic service and the overall product! Cons The system errors with direct debit cancellations. However this has since been resolved, in a timely fashion. Review Source LJ Lee J. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great experience " November 19, 2024 5.0 My experiences from start to present has been great and \[sensitive content hidden\] is amazing always dealing with my questions Pros I’ve been with ClubRight for over 2 years now are they are always improving and developing there software Cons This is a hard one I generally don’t have any negatives. I’m sure over time I will find things that I may feel could do with changing Review Source TC Tom C. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "10/10 app highly recommend " November 12, 2024 5.0 I have been using ClubRight for a while and the app is brilliant Pros Amazing serve and a great value for money Cons Nothing, I am very impress by the ClubRight Review Source AL Aaron L. Owner Sports Used the software for: Less than 6 months ### "Great service" November 20, 2024 5.0 Seamless and stress free throughout. Thank you Pros Customer service has been phenomenal the whole way through Cons Nothing at the moment as it has been all very easy Review Source MH Mike H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing customer service " March 19, 2024 5.0 Happy with the customer service and the overall service provided by \[sensitive content hidden\] and the team especially \[sensitive content hidden\] Pros The customer service from \[sensitive content hidden\] has been second to none. They made sure our migration was quick and easy. Cons I’ve been happy with the service. Only one issue was that a few of the employees weren’t communicating so I was told some wrongful advice. But \[sensitive content hidden\] sorted it out and it was just miscommunication. Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Martial Arts](https://www.capterra.com/martial-arts-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.