--- title: "ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ClubRight the right Membership Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160550/Club-Right/reviews/" page_type: "reviews" language: "en" --- ClubRight 4.8 (190) [View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of ClubRight Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MR Mark R Business ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system.“ February 19, 2026 JD Jason D DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I find some of the settings difficult to navigate around memberships and some of the back end settings“ February 6, 2026 SM Scott M Operations DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.“ October 9, 2025 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening.“ October 22, 2024 EO Ethan O Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days!“ March 6, 2025 RK Rucksana K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “No way to select multiple members groups for automated emails.“ October 22, 2024 KR Kim R Gym ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time.“ February 3, 2026 AJ Adam J Post graduate studentEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It can be a bit clunky, maybe even cumbersome when switching between clubs.“ April 17, 2025 ## Showing most helpful reviews Showing 1-25 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria C. Director, Manager & Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Easiest & best! " December 13, 2018 5.0 The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all! Pros Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted! Cons It wipes our previous months classes off at the end of the month Review Source Response from Club Right December 18, 2018 Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight SM Scott M. Operations Director Commercial Real Estate Used the software for: 1-2 years ### "Very happy with our selection of Clubright for our gym management software." October 9, 2025 5.0 Very easy company to deal with, easy to use and the training was great to reduce our learning curve with a new software package. The AI chat or escalating to an operator for resolution of bugs and issues is very smooth. Most queries can be resolved with the AI Assistant. Pros Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need. Cons Nothing, the upgraded package is even better now that we have upgraded, with additional features with message automation etc. Switched from [OfficeRnD Flex](https://www.capterra.com/p/140084/OfficeRnD/) OfficeRND was for the whole busines centre, gym was for taking payments only. We had to have a manual paper/pdf process for T&Cs, PARQ etc. wanted one package to handle everything reducing staff time Review Source JB Jen B. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Clubright review" June 22, 2026 5.0 Pros The new Clubright dashboard is fantastic, much better thank the old dashboard. The functionality is great Cons The reporting is still not good. You are unable to download some of the reports. Future ideas pot is a good idea but this should have been brought in long ago. Very happy that I can now share and see other ideas Review Source AM Andrei M. IT Consultant Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Avoid at all cost" December 12, 2024 1.0 Pros Their sales process was smooth, and clear. Cons After going through their sales process, which was very smooth and where they were eager to close, we then got stuck in onboarding. They needed to check something, canceled the onboarding, and I had to email several times only to be told they didn’t know yet if they could help us, but we should wait while they chased it up. No problem—months wasted—and we never even received a phone call with an update. This all started in July. Now we’re in December, and they’ve gone completely silent. No replies to emails. But, and this is where it gets interesting, they’re still charging us every month, despite clearly not delivering the service and despite being explicitly asked to cancel the subscription and refund us. Don't be fooled by their low price, it comes at a higher cost than the one presented, in time wasted, and poor service. Review Source RH Ryan H. Owner Professional Training & Coaching Used the software for: 2+ years ### "HydeOuts review on Clubright " May 13, 2026 4.0 Very happy with the experience it’s straight forward to use. However the app for memberships can be a little be slow and hard to navigate at teams. I’ve had to sit down and show a number of members how to book into classes as they found it hard to work. Pros That is integrated with my 24/7 access. AI support 24/7 and a team that responses. The fact I can use the app version rather than having to be on a laptop all the time. Cons I assume it’s the same everywhere but the card fees are a killer. I have card machines that run at 0.40% transactions compared to the 1.85%. A better rate would be better and competitive for new potential gym to sign up to Clubright. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Better price and worked better with my access gates Review Source MS Matt S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Martial art club " November 27, 2025 5.0 My overall experience is good. I have been with clubright for 8 years. I am not the easiest customer as i spent more time on the gym floor than managing the software but since having regular check ins with mark its really helped me improve the business. Its all there to be maximised. Pros Customer service is the main point. Having everything under one company with better rates also helps. Works well for me as a martial arts centre. Cons Add a little more features on the lower tariffs could be of a benefit giving users a little more for there money Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) It just wasnt working for me effectively enough Review Source SF Sam F. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Club Right are awesome" April 30, 2026 5.0 Great experience, especially through a non-straightforward migration from another provider. Multiple people from ClubRight got involved to help make sure it was as seamless as it could possibly be. Pros The ease of onboarding and the willingness from the support team to help. We were totally new to the ClubRight system, and the team pulled out all the stops to make sure that everything was okay. They helped us along every single step that we took. Cons We haven't found anything yet. We are still within the first month of our relationship with ClubRight, but so far everything has been exemplary. Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Lack of control and visibility into our data and insights. Review Source DT Doni T. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Clubright review " June 24, 2025 5.0 Very easy to use, we feel we are a valued customer and we know where to go if we need assistance. Overall a very positive experience. Pros Ease of use as well as customer service availability and flexibility of the software for different uses Cons Sometimes errors with mass migration or DD transfers for example but overall this is only small and naturally going to happen when transferring 100s of lines of data Alternatives considered [ClubWise](https://www.capterra.com/p/110989/ClubWise/) Reason for choosing ClubRight Price and features and easy of use when having a demo Switched from [Gladstone](https://www.capterra.com/p/76559/Plus2/) Gladstone was very old fashioned and not easy to use or change Review Source SH Stephen H. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "ClubRight easy to use " May 12, 2026 5.0 Great to use and easy to learn Pros Very helpful chat box, quick and responsive Cons Nothing Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) New owners are using this software rather clubwise Review Source LF Lesley F. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "ClubRight Dashboard" June 22, 2026 5.0 Pros The new ClubRight app is great. Simple to use and much cleaner. ClubRight is also great value for money. The team are also great. Cons The change was a big change but can appreciate that it will take time to get used to. The reporting still needs work but I have been advised that this is being worked on. Review Source AA Amy A. Gym owner, personal trainer. Fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Best gym member management software " March 12, 2025 5.0 Fantastic in every way. So helpful and always listen to any ideas and implement if it is possible. Pros Loads of features. You can run everything including direct debits all in one place. They are constantly improving. Cons The check in system is sometimes slow but that might be my system. Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) More features, everything in one place. The control you have to set it up yourself is so much better than others. Review Source NC Nick C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Cost effective, efficient, user friendly. " November 12, 2024 5.0 Pros Great value for money vs previous providers we have tried, significantly cheaper and far more functionality. Customer service live chat quick to respond. Cons Lots of data available, but more digestible and aesthetic data graphs would be a great addition. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing ClubRight Pricing initially, but remained due to quality Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)[ClubWise](https://www.capterra.com/p/110989/ClubWise/) Lack of function, poor support, high pricing Review Source DS Duncan S. Gym manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great service " November 4, 2024 5.0 \[sensitive content hidden\] was fantastic with her help and support Pros Quick and efficient help and advice . App easy to navigate Cons Nothing. Any issues were solved immediately Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Better app and less to pay. Better communication Review Source BM Brendan M. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Customer service 10/10" August 27, 2025 5.0 I have been with them for years and the software keeps evolving- I own a martial arts business and ClubRight suits all my needs Pros the customer service is amazing- we had to do a price increase and one of the team did it for us on their day off- the dedication is amazing. Cons there are the odd glitches like with every software but everything is dealt with on time and we are always communicated properly with timescales Review Source CR Chloe R. Regional Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "No issues, highly recommend ClubRight " June 25, 2025 5.0 ClubRight has been a game changer for our day-to-day operations. It’s simple to navigate, packed with useful features, and the support team is always responsive and helpful. The system saves time, works reliably, and continues to improve. Pros The system is incredibly easy to navigate, making daily tasks quick and efficient. All the essential information, such as member profiles and bookings is clearly organised and readily accessible. The support team is outstanding, always quick to respond and genuinely helpful whenever we have questions. Features like automated emails, and mobile access for both staff and members have significantly reduced admin time and improved the overall member experience. Cons Any issues or concerns I have had with ClubRight have been addressed so I have no cons regarding ClubRight Review Source TT Tarran T. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing service " September 8, 2025 5.0 10/10 I have been with them for years and never had issues the customer service and the support team are amazing Pros amazing software for my gym business- the guys are always helpful and they are always improving the features and adding new ones Cons nothing so far I am migrating from Go cardless as they have way better payment system- I am loving their card solution too Review Source SB Stevie B. Receptionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and very reliable!" September 11, 2025 5.0 My overall experience with ClubRight has been excellent. The system is easy to learn and works smoothly, even during busy times. Members are also able to navigate the app easily which reduces questions and confusion at the desk. ClubRight has made both my work and the members experience better. Pros I have found ClubRight easy to use and navigate, it is set out in a way that everything you may need to use is presented on the home page. I have found my experience with ClubRight to be very reliable and smooth. I am able to view, manage and change memberships with ease when needed which is a bonus! Cons So far, I have not experienced any issues with ClubRight. Everything has worked very smoothly for me. Review Source AJ Adam J. Post graduate student Education Management Used the software for: 2+ years ### "A place to manage all your memberships " April 17, 2025 4.0 So far its been great for the most part. I use it for more my gym and boxing club memberships. I did have trouble with the payment processing however at some point but other than that it's been great Pros It's a great place to setup and manage your club memberships. It's great for independent businesses who might not want to create an app for their services Cons It can be a bit clunky, maybe even cumbersome when switching between clubs. Sometimes it even crashes. Review Source GB Gary B. Centre Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Good membership management software" March 7, 2025 5.0 Very positive. Issues are resolved in good time and they seems to listen to input on how to make the system better. Pros The staff are very helpful (especially Yoana, helped us so much). For the most part , the software is good and can be tailored to our needs. Cons Occasional system outage, but very few and far between. Review Source DC Dan C. Teacher Sports Used the software for: 1-2 years ### "UKA reviews " March 19, 2025 5.0 Brilliant experience and very happy with everything Pros The best app around with amazing service and best staff by far Cons Can’t call the office and ask more questions Review Source AS Ashleigh S. Gym Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you to Yoana at Clubright 👏🏼" January 13, 2025 5.0 10/10 Yoana has made things so much easier and is always at the end of the phone for any questions or queries I have. I don’t like the orange button as it’s hard to keep track of and I end up forgetting my query by the time someone answers 🤣 Yoana helps us out and if I need anything will go above and beyond to make sure my question is answered! Pros The team are very helpful especially Yoana who is always at the end of the phone Cons ClubRight has helped us with our membership base for a while now and is brilliant Review Source DM David M. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellent product and exceptional customer service." January 9, 2025 5.0 Easy transition from our old system and excellent service. Pros Really easy to use and manage memberships, book classes etc and the customer service is exceptional, especially Yoana who has really helped us through the process. Our customers find the app a good addition to our service. The online help are quick to answer questions and resolve problems. Cons It would be useful to have a button on the attendees list for classes that would make it easier to book them onto the same class for the next week. Review Source GJ Greg J. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great service and product " November 21, 2024 5.0 After 4 years I’m more than happy with the product and the support given along the way. Pros Ease of use for myself and my members and support from the team at Clubright Cons No issues with Clubright at all over the last 4 years Review Source DD Dean D. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Clubright review " October 16, 2024 5.0 As a whole, good. Onto my 3rd club with Clubright Pros The simplicity of it. Also they cover every angle. DD system, door system, all membership data. Emailing etc. Cons predominantly Monday - Friday. There needs to be assistance weekends too. Review Source SD Simon D. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing system" March 21, 2024 5.0 Pros I've been using clubright for since we opened, and makes the way we manage our community so easier. The user interface is intuitive, making it incredibly easy to navigate through the various features. What stands out the most is its robust functionality that caters to all our needs - from member registration to class bookings everything is streamlined and efficient. One of the app's highlights is its communication tools. Sending out updates, and important announcements to our members has never been easier. The app allows for personalized messages, ensuring that our communication is always relevant and engaging. The reporting tools deserve a special mention. With just a few clicks, I can generate detailed reports on membership growth, engagement levels, and revenue. This data is invaluable for helping us to make informed decisions and track our progress over time. Customer support is another area where this app excels. Whenever we've encountered an issue or had a question, the support team has been prompt, knowledgeable, and very helpful. It's reassuring to know that we have such reliable support at our fingertips. In conclusion, ClubRight is a comprehensive solution that has made managing our community much simpler and more effective. Its range of features, combined with excellent customer support, makes it an indispensable tool for any organization looking to improve their membership management. I highly recommend it to anyone in need of a reliable and feature-rich membership management solution. Cons As we are a 24 hour business it would be better if there were 24hr support Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.