# Page 3 | ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ClubRight the right Membership Management solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160550/Club-Right/reviews --- ClubRight 4.8 (182) [View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ClubRight ## Showing most helpful reviews Showing 51-75 of 182 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PC Peter C. Director Sports Used the software for: Less than 6 months ### "Evo review " March 25, 2025 4.0 I think it’s a fantastic system I would’ve just liked some thorough training to get the best out of it, as I feel very limited on using it. Pros I think it’s a good system and believe that it can be very effective in running our business, I just feel limited due to lack of knowledge on how to use it. Cons We seem to be having issues with signing people up and them not being able to book into classes and also I think the lack of training on the system is frustrating not knowing how to do tasks which should be simple to do, but due to lack of training makes it difficult 😞 Switched from [Legend](https://www.capterra.com/p/235880/Legend/) Changed to new gym following loser of old gym in Covid Review Source AS Ashleigh S. Gym Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you to Yoana at Clubright 👏🏼" January 13, 2025 5.0 10/10 Yoana has made things so much easier and is always at the end of the phone for any questions or queries I have. I don’t like the orange button as it’s hard to keep track of and I end up forgetting my query by the time someone answers 🤣 Yoana helps us out and if I need anything will go above and beyond to make sure my question is answered! Pros The team are very helpful especially Yoana who is always at the end of the phone Cons ClubRight has helped us with our membership base for a while now and is brilliant Review Source DW Daniel W. Creative Agent Health, Wellness and Fitness Used the software for: 1-2 years ### "100/100 for Yoana and Clubright" November 20, 2025 5.0 Yoana has been so helpful facilitating the system and is a brill character full of energy and great ideas for the business! Pros Easy and simple to use, the learning curve is not overwhelming and the staff are very helpful when integrating their systems. Cons Nothing comes to mind. Everything has be fairly straightforward, still becoming familiar with the system but so far so good. Review Source JM Jake M. Assistant Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "ClubRight - Good " March 4, 2025 5.0 Good and easy to use for a gym with 1000’s of members. Kept information safe throughout and was easy to use. Pros The ability to request help from the staff is great and it was easy to navigate through the platform and work out how to do what I needed to do. Cons The feedback when needing help could sometimes take a while to get. Review Source DM David M. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellent product and exceptional customer service." January 9, 2025 5.0 Easy transition from our old system and excellent service. Pros Really easy to use and manage memberships, book classes etc and the customer service is exceptional, especially Yoana who has really helped us through the process. Our customers find the app a good addition to our service. The online help are quick to answer questions and resolve problems. Cons It would be useful to have a button on the attendees list for classes that would make it easier to book them onto the same class for the next week. Review Source JB Jonathan B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "\[sensitive content hidden\] a Huge asset to Clubwright " November 29, 2024 5.0 \[sensitive content hidden\] was absolutely fantastic, we have had the system nearly 3 years and havent had that much training on it, even when we have asked before. Twlking to her for 45m has now opened up alot of new features and opportunities for the club moving forward. Definitely 5 star service from her. Pros Simple and easy to use system, now with new improved features. Cons I have no real complaints on this system as it is right now. Review Source LJ Lee J. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great experience " November 19, 2024 5.0 My experiences from start to present has been great and \[sensitive content hidden\] is amazing always dealing with my questions Pros I’ve been with ClubRight for over 2 years now are they are always improving and developing there software Cons This is a hard one I generally don’t have any negatives. I’m sure over time I will find things that I may feel could do with changing Review Source IB Iqbal B. Centre Manager Sports Used the software for: 1-2 years ### "New membership price" May 27, 2025 5.0 Fantastic. Managing to speak on the phone was great as you can describe the issue more clearly and not have to write few times to get the message across if on chat. Pros The quick response and dealt with my enquiry very professionally and in quick time. The fact that you can communicate by telephone was of great help. Cons The chat can be hard to describe the exact query. Got given the option of looking at the information on the site and sometimes takes a while for response. Review Source TC Tom C. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "10/10 app highly recommend " November 12, 2024 5.0 I have been using ClubRight for a while and the app is brilliant Pros Amazing serve and a great value for money Cons Nothing, I am very impress by the ClubRight Review Source DD Dean D. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Clubright review " October 16, 2024 5.0 As a whole, good. Onto my 3rd club with Clubright Pros The simplicity of it. Also they cover every angle. DD system, door system, all membership data. Emailing etc. Cons predominantly Monday - Friday. There needs to be assistance weekends too. Review Source JB Jade B. Gym Manager Sports Used the software for: 1-2 years ### "5\* service" December 6, 2024 5.0 Always a great experience. Any problems always solved super quick Pros Fast efficient service. Super friendly staff Cons Nothing I can really say for this one, always great service Review Source MS Martin S. Owner Sports Used the software for: I used a free trial ### "Fantastic company 10/10" November 29, 2024 5.0 Club right is a fantastic company it was great to work with all the people \[sensitive content hidden\] they helped us with the on boarding they were helpful very patient customer service outstanding I would highly recommend this company 10 out of 10 Pros Customer service was outstanding we tried other platform for a business but you guys were absolutely fantastic 10 out of 10 you Help helped us develop the platform for a business so much help really appreciated. Cons Nothing really the only thing I would say is that a progression bar at the top of the client enrolment would be good, and the booking system for our business did not quite match up but that's because we've got a unique business. but you guys were fantastic so helpful. Review Source MS Matthew S. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "\[sensitive content hidden\], you diamond!" August 28, 2024 5.0 A great one. \[sensitive content hidden\] sorted my issue in record time. Pros The member of staff in question couldn’t do enough for me. Really helpful and sorted my issue promptly. Cons All good. Nothing negative with the experience. Review Source LJ Luke J. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic Service" July 18, 2024 5.0 Pros The ease to transfer the data was great. Cons Everything has been great so far in transferring our data Review Source dS darren S. owner Hospital & Health Care Used the software for: 2+ years ### "change over" May 2, 2024 5.0 i have just changed over to the dd system and was amazed how easy and smoth it was \[sensitive content hidden\] done it all form me and done a brilliant job of it. i would highly reamend it Pros clubright has away been easy to work with and the system is user friendly Cons i cant say anything bad it has covered all my needs Review Source SD Simon D. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing system" March 21, 2024 5.0 Pros I've been using clubright for since we opened, and makes the way we manage our community so easier. The user interface is intuitive, making it incredibly easy to navigate through the various features. What stands out the most is its robust functionality that caters to all our needs - from member registration to class bookings everything is streamlined and efficient. One of the app's highlights is its communication tools. Sending out updates, and important announcements to our members has never been easier. The app allows for personalized messages, ensuring that our communication is always relevant and engaging. The reporting tools deserve a special mention. With just a few clicks, I can generate detailed reports on membership growth, engagement levels, and revenue. This data is invaluable for helping us to make informed decisions and track our progress over time. Customer support is another area where this app excels. Whenever we've encountered an issue or had a question, the support team has been prompt, knowledgeable, and very helpful. It's reassuring to know that we have such reliable support at our fingertips. In conclusion, ClubRight is a comprehensive solution that has made managing our community much simpler and more effective. Its range of features, combined with excellent customer support, makes it an indispensable tool for any organization looking to improve their membership management. I highly recommend it to anyone in need of a reliable and feature-rich membership management solution. Cons As we are a 24 hour business it would be better if there were 24hr support Review Source DG Daniel G. Gym Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Easy to use" May 10, 2024 5.0 Pros Really helps us to stay on top of memberships of our gym. We have 600+ members which pre clubright was difficult to manage. Cons Bounced payment system. We customers have bounced payments they are able to reset up a membership whilst at the same time we have already re requested payment this causes chaos Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Ashbourne customer service was poor and system basic Review Source KS Katie S. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great Customer Services" April 29, 2024 5.0 Pros Thank you to Yoana for a great service. Smooth process to transfer over to Club Pay. Cons Only thing i would say is being unable to actually speak to someone on the phone when you need a quick help. Review Source BT Brian T. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Current Major Bug in the software" October 6, 2023 1.0 Pros I've had clubright since the beginning of the year. The team is decent and tries to be helpful in fixing the occasional glitches that happens which is expected. Ease of use Cons However, over the past 3 - 4 months there's been a major issue where members continue to be charged after their membership ends because the CR software all of a sudden is unable to cancel the DD mandate/subscription albeit the membership has ended. This is not only ruining our reputation as a business but it's resulting in a huge influx of DDIC claims as well as upto £900 - £1200 refunds to be processed each month. This is time consuming having to respond to each email individually, and becoming expensive because the transaction costs on these are non-refundable. We haven't received any apology from CR, nor have we received any update regarding t he time frame when they expect this bug to be fixed. I find it to be unacceptable and beginning to put a bad taste in my mouth. I'll be back to amend this review once it's fixed. I don't know how long I can continue to endure this before I consider looking for another provider. Review Source AM Anthony M. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A Complete Solution For Busy Gyms" March 23, 2024 5.0 Clubright has been game changing for us. The support team are excellent. The software is excellent, and ever improving. And the value is exceptional. Pros Clubright has changed the game for us. Its allowed us to combine several tasks that we used separate systems for, all into the one easy to use system. Cons There is very little not to like about Clubright. It ticks all boxes for us Reason for choosing ClubRight Clubright was a lot cheaper, and far easier to use, with better features. Switched from [Zanda](https://www.capterra.com/p/180530/Power-Diary/) We used several different softwares for bookings, payments management etc. Clubright allowed us to bring everything under one system. Review Source MH Mike H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing customer service " March 19, 2024 5.0 Happy with the customer service and the overall service provided by \[sensitive content hidden\] and the team especially \[sensitive content hidden\] Pros The customer service from \[sensitive content hidden\] has been second to none. They made sure our migration was quick and easy. Cons I’ve been happy with the service. Only one issue was that a few of the employees weren’t communicating so I was told some wrongful advice. But \[sensitive content hidden\] sorted it out and it was just miscommunication. Review Source AR Andrew R. General Manager Sports Used the software for: Less than 6 months ### "User friendly and very affordable" April 24, 2024 5.0 Pros Pretty much everything. All staff interacted with were great. Product is what it says on the tin. Very easy to use. Cons I can't really think of anything really. Review Source NM Naomi M. Operations Director Health, Wellness and Fitness Used the software for: 6-12 months ### "ClubRight is right for our club" July 22, 2019 5.0 ClubRight has been the best move we have ever done and they helped us all the way. For us being able to have every element of the club under one piece of software was the biggest seller, plus the price. Moving our database was easy, as was the bulk transfer from our previous DD provider to our new one, who integrate with ClubRight. The customer support team are great and just a chat away, the help centre is also great with plenty of articles on 'how to do'. If there is something we feel should be in ClubRight we email it over and get a response as where and when in the development it is likely to be implemented. ClubRight happened at just the right time for us, we were slowly slipping into the dark ages with our processes. Can't believe just how much this has changed our company. Our members love it as they have control and can do and see everything through the app too. Wayne and the team are just fantastic. Pros Ease of use and that it is constantly being improved and new features added. The integrations with various DD providers and being able to accept card payments (yes we were in the dark ages before ClubRight). But most of all the price, bit of a no brainer really. Cons Some functionality that I feel should be there, such as taking part payments. For example I have a member who was 3 months overdue, they have paid 2 months but I am unable to record this on their account. That being said ClubRight are on the ball and it's part of their development. Switched from [ClubManager by Club Manager](https://www.capterra.com/p/266859/ClubManager-by-Club-Manager/) We couldn't continue working the way we were, we were slipping into the dark ages. Review Source Response from Club Right July 23, 2019 Hi Naomi! Thank you for the positive review! Kind Regards, Taylor at ClubRight AC Aaron C. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Positive Feedback" March 21, 2024 5.0 Pros Customer Support - Yoana has assisted me with more problems than I can count. Each time I’ve required assistance with anything, the help has been available. I’ve always been made to feel welcome and Yoana always has the answers 😊 Cons Personally I’ve not encountered any problems that wasn’t able to be solved right away so i don’t really have an answer. Review Source HB Helen B. Director Executive Office Used the software for: Less than 6 months ### "Excellent customer support" September 12, 2023 5.0 We have been very impressed with the commitment of the ClubRight team members and their understanding that they are there to help their customers succeed. Pros ClubRight gives us the ability to offer our customers optimal flexibility. We wanted to offer them different price plans and have a simple means of charging upfront and deducting a credit each time they come in or, alternatively, to pay a monthly fee and take regular scheduled payments. We also wanted a straightforward dashboard to give us the management information we need as well as integration with the payment platforms we use. ClubRight provides us with all of this functionality. What we like most is the excellent customer service. Right from the first contact the team members have gone out of their way to help us with our evaluation and migrate across from our previous system. I should point out that we are not a typical ClubRight customer. We provide a co-working space rather than a sports club/yoga studio and I would have understood had they put us in the ‘too hard’ basket. But they have given us help at every step and are highly responsive, either responding by email, live chat or scheduling Teams calls to talk us through our implementation. And they are really great people to deal with. Cons We use a scanner at the front desk and would have liked to have connected it to an IPad that we already own but ClubRight is set up for a laptop/Microsoft only. Review Source Similar Products Featured