# Sinefa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sinefa Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more.

Source: https://www.capterra.com/p/160557/Sinefa

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# 

 Sinefa Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sinefa

## What is Sinefa?

Sinefa enables IT to quickly pinpoint issues and deliver great digital experiences for all their users. Sinefa scores the digital experience of applications for every enterprise user wherever they are. Looking into all the components of the digital performance (user, network, real traffic, application, cloud) Sinefa delivers insights that anyone can understand.

## What is Sinefa used for?

[Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sinefa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sinefa.com/&name=Sinefa)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sinefa

5.0 (8)

VS.

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

Contact vendor

Starting Price

$10

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (8)

Ease Of Use

4.2 (191)

Value For Money

4.5 (8)

Value For Money

4.0 (155)

Customer Service

4.7 (7)

Customer Service

4.2 (141)

## Sinefa alternatives

Highest Rated

[4.9 (55)](https://www.capterra.com/p/186876/Obkio/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (275)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Bandwidth Monitoring

Measure the actual bandwidth available on a local network (LAN or WiFi)

Baseline Manager

Define network parameters and threshold settings to monitor network health and take necessary precautions

Customizable Reports

Alter the layout and content of reports

Sinefa 24 features

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Measure the actual bandwidth available on a local network (LAN or WiFi)

Define network parameters and threshold settings to monitor network health and take necessary precautions

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Graphical representation of data

Access client's system information, including hardware and software configuration, to perform diagnostics

Receive and/or send email notifications for urgent updates, requests, or other information

Monitor the IP addresses of the incoming traffic

Observe and track the demand, usage, progress or quality of a system, product, or user

Run tests on a network to find the root cause of network issues

Tracks and makes accessible data on the health of servers and other network components.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Identify and analyse the reasons behind accidents

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Track the availability time for a designated network or website over a given period of time

Collect and analyze traffic data about website visitors

Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.5 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (8)

4.5

Based on 8 reviews

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OM

Oaker M.

Partner enablement specialist

Computer Software

### "Really good monitoring product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 26, 2017

Pros

Ease of use with plug and play features for bandwidth shaping and simple deployment for networking monitoring

Cons

The hardware probe is a little heavy to move around from site to site. Would be great if the probe could be a little lighter

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WC

Wai Choon A.

MD

Information Technology and Services

### "Useful app when it gives so much visibility of the network."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 23, 2017

\- Network visibility on application flows - Network health, very important - Ability to track app or user - Ability to control network traffic

Pros

Improved the throughput of the network as we experienced severe throughput issue due to packet loss. Download speed improved from 30kbps to 30Mbps.

Cons

Sometimes I'm lost due to too many hyperlink clicking when drilling down the network details. Window Tabs will be useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Larrie C.

CIO

Information Technology and Services

### "Solved our network contention issues almost immediately"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 23, 2017

Bandwidth management insights and detailed reporting and measurement of our networks

Pros

Great visibility across multiple networks all in one pane of glass. Single policy push to all sites and the ability to manage point to point bandwidth between sites and compare performance in each office as well as comparing to available regionally based public probes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Bernhard H.

Technical Specialist

Information Technology and Services

### "Excellent product providing simple human readable information and a means to act on this. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2017

Our business has a much more consistent internet experience since we have been able to identify what application and users have been using and/or abusing the link. This along with the ability to shape traffic has stopped the finger pointing, scheduling simple tasks to be done after hours and saved us spending on continual line upgrades to try to solve internet user experience issues.

Pros

Simple interface Data rolled in to logical groups which is easy to understand by people who do not have a degree in IT great workflow to see different data sets The ability to actually act on the data via the shaping Simple installation and management of the system for our own use and when supporting customers who use this product

Cons

For the heavy technical enterprise use some of the detail is not available latency graphs are not available

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tim S.

Network Engineer

Information Technology and Services

### "Fantastic support, always willing to work with us towards a solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2017

Visibility and control. The visibility is effortless and incredibly valuable.

Pros

The team at Sinefa are fantastic to work with, the support is always prompt and very involved. The device gives us visibility on our links that just wasn't possible beforehand, and the shaping ability has saved our users from poor experience many times.

Cons

The visibility is designed to be simple rather than technically in depth, so some of the feature sets have a very specific purpose in mind and don't quite meet our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PO

Pieter O.

Owner

Information Technology and Services

### "Best bandwidth Manager as a service cost efective and partner can use as a service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2017

Infrastructure cost saving. Understand a slow performance of infrastructure fast. Cost saving. perfect capacity planning. Improved working knowledge off the use of the infrastructure

Pros

Ease of use , central management and reporting is awesome central management multi ten-dance. brilliant fault finding and network planing tool. Affordable necessity not linked to bandwidth. Effective tool to understand and manage any network. Visibility is key off the applications but more the visibility of the user experience is measured and control the performance not just old school utilization. Application acceleration technologies has run to a end and is not of any benefit to the application due to inscription at application level compression has no value to application performance compered to bandwidth up grade cost it is now obsolete to accelerate

Cons

limited off-line capability. the need for internet access in high secure network is a problem sometimes . No policy scheduling - no fail over policy support. Limited export timelines compared to reporting - time line s

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Steven P.

CEO

Computer Networking

### "Easy to setup, with minimal skills. Has combined features not found in any single product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2017

Fixed (diagnosed) ongoing issue with link we had for months within minutes. Allowed us to do the same for our clients, where they have "unsolvable" issues with internet connectivity.

Pros

Easy to setup. Just plug it in, between your router and your network. Get useful data and analytics within minutes, that can be used to solve long standing issues which no-one is willing to take ownership of. Ability to go back in time and check logged information as to what was happening during a period where a user may have reported an issue to do with internet or WAN connectivity. Real time analytics, so you can make changes and apply fixes and see what affect it's had in real time. Easy to setup alerts based on triggers that anyone can program into the system. Great value for money, especially as it can drastically save money on underutilised links, and control traffic, negating un-necessary spend on upgrading links with more bandwidth. Ability to apply monitoring, filters and traffic rules across all devices at all managed sites, all at once. Web console accessible from anywhere, without any need to install software on a computer. Multiple metrics measured, like latency, jitter, error rate etc.. Ability to measure traffic by type, by user, by internal host/external host, by site, by link, by conversation etc.. (has many views to pinpoint issues). Continuous improvements and new features, without ever needing to upgrade anything, and back end is in the cloud. (hence no need for onsite servers and software).

Cons

Non ability to define separate bandwidth rules on two links running through the same hardware box. (rarely an issue, for 95% of sites). Only one port set per device can measure health of link (errors, jitter etc.) where as both ports can measure traffic flow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Gerben B.

Network Architect

Plastics

### "Overall very positive experience, Sinefa gives us the required visibility and control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2017

Lower TCO on network links. Decrease of network incidents and a faster resolution time for incidents.

Pros

We have installed Sinefa at more than 60 locations. It's very easy to implement, just install a probe (small box) between the network link you want to measure and control. Sinefa is fully cloud based, no further hardware is required. It will also automatically update and provide new features. Very flexible (only 3 types of probes), so you can grow with capacity without replacing probes. Traffic shaping is available so you can limit the amount of traffic an application can use. Supports SFLOW when inline implementation is not possible. Experienced support desk Low total cost of ownership with a flexible payment model

Cons

We would like a further integration with our firewalls. We now need to push all traffic trough the link and it would be nice if we can use direct firewall rules to monitor / shape the traffic. This is not a direct requiment but a nice to have feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)