# ChefMod Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ChefMod the right Restaurant Management solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160571/ChefMod/reviews

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ChefMod

4.7 (62)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ChefMod

Ease of use

4.8

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 62 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Matt S.  
Chef/Owner  
Food & Beverages  
Used the software for: 2+ years

### "Purchase Power"

October 16, 2019

5.0

My overall experience with ChefMod has been excellent. The savings for my Buisness both with time and cash value are unmatched.

Pros

From set up to our daily ordering to receiving product ChefMod has killed it every step of the way. Along with the great prices from the purchasing power to the easy use of the software makes ChefMod an easy and logical choice.

Cons

I have nothing to add here, the software does everything we need it to do.

Review Source

Response from ChefMod

October 17, 2019

Matt, I couldn't have said it better myself :-) Professional Chefs with your experience aren't as common as people may think. We truly appreciate working with you and the talents you bring. Thank you for your support all these years. We appreciate YOU. John

LR

Lisa R.  
Business Mgr  
Hospitality  
Used the software for: 2+ years

### "Excellent Platform!"

October 15, 2019

5.0

Great- All the support staff is so nice and accommodating. Every request is answered in no time and their assistance with many things that they could push on me but they do as a courtesy to make my life easier such as credit applications, lookups for items, etc. is a breath of fresh air that I don't see with most vendors we work with!

Pros

Everything needed from accounting and ordering to analytics this software has helped us integrate. I no longer have to code invoices. It exports on my cue right to my accounting software. We do not have to deal with any pushy annoying sales people from the food companies OR their commissions which is a huge perk! My food costs went down tremendously since we started using this software and I am able to view all past current and future orders with a couple clicks at any workstation with internet. Anytime I have a question the support team has a very fast response time and does most all of the legwork to accommodate my requests making my life ALOT easier when we want to price things out or are having an issue of any kind. Chefmod has brought my BOH kitchen practices into this day and age instead of the more old school less efficient practices of the past that we used previously to get the job done.

Cons

Because it was a big change in switching to this platform it took some convincing to get my kitchen team on board. All of our vendors changed so ironing out new delivery windows and what no had a little bit of a learning code but nothing that could not be addressed. My former food vendors were not pleased but it was definitely a wise business decision. If you have an old school kitchen department who is not comfortable using the computer this transition would take some time, but once trained and all the kinks are ironed out this is the way to go for sure.

Reason for choosing ChefMod

One of my associates came across the software online and saw it had great reviews so we wanted to see what it was all about

Review Source

Response from ChefMod

October 17, 2019

Lisa, We are so happy that you are taking advantage of all of our system features. I would encourage the app whenever possible. It's available for Android and Apple devices. It's a great way to see numbers on the go and of course to place orders. I'll give you a hint, our next major desktop release will have a lot of the app functions there as well! Get excited! Thank you~ John

AP

Alex P.  
Chef  
Restaurants  
Used the software for: 1-2 years

### "A helpful tool, not foolproof, needs major QOL and UX improvements"

October 17, 2019

3.0

It has helped us lower costs, but has also come with workflow changes that can be annoying at times. It basically finds the cheapest price for each item you're ordering across all of your vendors and orders it. The problem is that each of these vendors has a minimum order price to ship. What follows is a chefmod rep calling you telling you that your order doesn't make minimums for several different vendors and then you need to sit on the phone with them and move things around until you can get things to work out mathematically. They don't look at your order as a whole and try to find the cheapest possible way that would get you the order successfully, they just order the cheapest version of each item and hope that everything adds up to make a minimum or you're getting a phone call. What makes this even more frustrating is that you can't order from a specific vendor through the site to avoid this nuisance. Overall, it's OK. It's lowered costs but not without headaches. There's some convenience to being able to order from some vendors online, and being notified about things like holiday delivery schedules. I can't be sure if I'd recommend it to someone who doesn't need it for their business, as I do not find it to be a luxury.

Pros

Browsing inventory Order history referencing Customer service

Cons

Interface needs improvement, a lot of un-intuitive design and layout decisions Does not currently have functionality that allows you to order from a specific vendor, so making a minimum order for a vendor can be frustrating and involves phone calls Search function is bizarrely bad

Review Source

Response from ChefMod

November 24, 2019

Alex, you are reading our minds. We have a lot of these (maybe all of them) addressed in our next release which is scheduled for 2020. We'll keep you posted as we get closer. John PS, we would love for you to join our Facebook group exclusive for members!

DS

Dave S.  
Partner  
Restaurants  
Used the software for: 1-2 years

### "Happy Customer"

October 11, 2019

5.0

ChefMod has been wonderful, the staff I've interacted with are always polite and professional. The product we receive is always of the highest quality, and the digitizing of invoices makes accounting a breeze on our end. Overall I love it, I wish I had switched over sooner.

Pros

Ease of use with this system is what I like best about it, not to mention the money saved

Cons

Sometimes the wording on how products are named in the system doesn't make sense, but once you figure out how to search it's not a problem

Review Source

Response from ChefMod

October 17, 2019

Dave, thanks for the great review! Product naming conventions are an ongoing effort. This year alone we added more than 6,000 new items to the system. Keeping track of all the manufacturer and distributor updates is a full time job. We recently implemented a formal naming convention that addresses this very topic and have begun to routinely update current items as well as to manage new ones. Thank you for the feedback and of course your ongoing support.

MM

Mary M.  
Sales  
Hospitality  
Used the software for: 2+ years

### "Coastal Sunbelt Produce is Proud to Partner with ChefMod"

March 16, 2017

5.0

Coastal Sunbelt Produce has been proud to be a part of ChefMods growing success since its inception. We have worked closely together over the years with their many talented crew members as both of our businesses have expanded. We admire their dedication to their customers and vendors alike, always on the cusp of what is new in our industry. We look to a bright and successful future with the ChefMod Team.

Pros

Coastal Sunbelt has had an overall excellent experience with this software. When a problem occurred we were able to remedy the situation quickly with the Help of ChefMod team members.

Cons

Coastal Sunbelt has not experienced a major problem that was not remedied efficiently. Although no software is 100 per cent fail proof ChefMod is available to its customers and vendors for quick solutions

Review Source

Response from ChefMod

March 17, 2017

Mary, these systems always help to make the process on all sides more efficient. Thank you for being such a valued supplier. ~ChefMod

MO

Michael O.  
Executive Chef  
Food & Beverages  
Used the software for: 2+ years

### "ChefMod for restaurants"

October 15, 2019

1.0

Overall savings is a great plus. When the rep and the other manager (do not recall her name) were on staff, there was more feedback from the team that seams lacking. No one has come out to introduce themselves since in order to let us know they are the new point person. The rep has been very helpful. Several of the staff are very responsive and able to trouble shoot. Unfortunately, a formal introduction of new management was never made.

Pros

The service personnel attempt to accommodate most situations. They are always friendly and as helpful as possible. Being able to send orders at anytime without having to make phone calls is a great convenience and timesaver. Once the order guides are set up it is very efficient to place orders.

Cons

The fact that there is no way to see where the products are coming from on the screen while ordering is very inconvenient. Often we do not make a minimum order and chefmod has to transfer merchandise. I would like to see where the lowest bid is coming from(or all bids for that matter) so I can ordr where it best suits my needs. Some vendors deliver early, some late - I want the knowledge of where they are coming from.

Review Source

Response from ChefMod

October 17, 2019

Michael, Thank you for your review and your kind words about our team and system strengths. More importantly, we respect the feedback on where we can improve. Our intention is to provide the most ease when placing orders, but we do also realize that for some, having more control is important. Our developers are working on a host of features which will give you exactly the insight to suppliers and pricing that you are asking about. This will be offered in an upcoming release which I will share more with you in person. I hope you enjoyed meeting with our Member Services Team Leader yesterday, and I look forward to reaching out to your personally to set up our next meet up! John

MS

Matilda S.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "The best ordering software"

October 15, 2019

5.0

My experience is the greatest, the staff is always there to support you 100%. The execution of them resolving any issues is so on point, it makes my operations at the restaurant run that much smoother. They always check back to make sure you’re satisfy with products price and any inconvenience encounter during delivery.

Pros

I love this software, is easy to navigate for ordering, entering sales and invoices. I like that I can go back and find old invoices instead of calling the office to make sure they were entered.

Cons

Honestly there is nothing I don’t like about it.

Review Source

DS

Dennis S.  
Chef  
Food & Beverages  
Used the software for: 2+ years

### "ChefMod- Review"

October 16, 2019

5.0

Chef Mod has contributed to my success at the meadowlands. Great professional service with excellent customer service skills .

Pros

It’s a blessing to have quick and easy more time to other things .

Cons

It’s all good , I really never had a issue with it

Review Source

Response from ChefMod

October 17, 2019

Chef Dennis, When we have great customers like you who understand more than most how important it is to have strong systems in place, it makes our focus clear. All of us here are in awe with your ability to manage so many concepts in one facility. We're glad that we can support your efforts and free your time to manage the countless responsibilities you have. Our \[chef\] hats are off to you my friend! John

JF

Jose F.  
Cash manager/Bookkeeper  
Restaurants  
Used the software for: 2+ years

### "Easy to use"

March 18, 2017

4.0

Chef mod is easy to use and navigate including but not limited to their graphics and statistical information. Their reports are always detailed and spot on. Making it easy for anyone to understand the information and interpret it for their own use. Customer support is always helpful and work in a timely fashion.

Pros

Detailed statistical reports customer support is quick and easy

Review Source

Response from ChefMod

March 18, 2017

Jose, Strong reporting tools are important for anyone that has the responsibility to manage the numbers. We hope that you are loving the reconciliation tools as well. Thank you for the great review! John Oldweiler President

JL

Jaime L.  
Chef  
Food & Beverages  
Used the software for: 2+ years

### "Chefs life easier "

October 14, 2019

5.0

This is my 8th year using ChefMod ever since I started it just keep getting better and better and it really helps with my food cost.

Pros

I like the fact that I can find anything I wish for for less price.

Cons

The fact sometimes I have to order items in advance but reasonable on certain items.

Review Source

Response from ChefMod

October 17, 2019

Chef Jaime, Thank you so much for your support for these last 8 years. You have been a great source of inspiration and support. Working with great chefs like you, encourages us to be our best every day. When we work with pros, it makes our job easier too! Thank you from all of us!

PP

Petya P.  
Office Manager  
Restaurants  
Used the software for: 2+ years

### "New Chefmod tools, techniques and methods you need to know!!!"

March 11, 2017

5.0

It's a whole new Chefmod, delivering a superior customer experience and provide the best products for your clients.

Pros

Quick and easy to use

Review Source

Response from ChefMod

March 11, 2017

Thank you very much Petya for the perfect review! Looking forward to showing you how to go completely paperless with CrossDoc!

RD

Riccardo D.  
Managing Partner  
Food & Beverages  
Used the software for: 2+ years

### "Great Software."

March 20, 2017

5.0

Very useful software that has become a necessity. Prompt, professional and forward thinking support staff.

Review Source

Response from ChefMod

March 27, 2017

Riccardo, Member Services is our highest priority! Thank you for your continued support! ~ChefMod

JL

Jason L.  
Chef  
Food & Beverages  
Used the software for: 2+ years

### "Make You Job Easier"

March 29, 2017

5.0

ChefMod is a great system to help source out the best price and quality products. You know that you are not going to catch a bad deal. The customer support is very knowledgeable.

Review Source

Response from ChefMod

March 29, 2017

Jason, There are no bad deals in ChefMod! Thanks for the great review! ~ChefMod

DF

Douglas F.  
  
  
Used the software for:

### "partnership with Chef Mod."

March 17, 2017

4.0

I have been working with the Chef Mod organization for about 14 years and can say that in the 23 years I have been in food service sales I have not found a more professional ,easy to work with team than what John Oldwielder has put together here at Chef Mod. Every aspect of the organization keeps the customer's best interest first and foremost, from the ease of the order entry system to the professionalism of their customer service personnel who are always eager to assist. I highly recommend this program to any operator or multi unit chain that has the desire to take their operation up a level or two and to finally know success.

Review Source

Response from ChefMod

March 17, 2017

Doug, Thank you for the strong endorsement and your continued support for us and for our members! ~John

GD

Gerry D.  
  
  
Used the software for:

### "Chef Mod's platform is white hot with local Chefs "

March 17, 2017

5.0

We could not be more proud and appreciative of our partnership with Chef Mod which has rapidly grown to 100 plus restaurants in the Tri-State area. With Chef Mod's easy to use applications such as their ordering platform as well their helpful customer support team and cost savings, its very understandable why they are growing so fast and so popular with Chefs and restaurant owners in the area.

Review Source

Response from ChefMod

March 18, 2017

Gerry, we couldn't have said it better ourselves. Systems are important so that savings can be measured, and of course our team lives to guide and support our members every day! Thank you for the excellent review! ~The ChefMod Team.

MD

Michael D.  
  
  
Used the software for:

### "Great Support and Functionality"

March 10, 2017

5.0

Easy to see the purchase history of the products that we use. Nice record feature to ensure what was ordered is actually what arrives from the vendor. The receiver can see any differences right away and have the empowerment to accept or deny the item. The order guides are easily setup to speed the process of inventory and order entries. I have been in this industry for nearly 4 decades and this product delivers.

Review Source

Response from ChefMod

March 10, 2017

Thank you very much!

LD

Lloyd D.  
  
  
Used the software for:

### "Jake's Dilemma"

March 21, 2017

5.0

They are always quick to respond to any questions we have. Very helpful with finding new or alternate products when needed.

Review Source

Response from ChefMod

March 27, 2017

Lloyd, Deep knowledge of alternatives is part of our mission to deliver money saving solutions for members no matter what the need. Thank you for your continued support and perfect rating! ~ChefMod

PR

Patricia R.  
  
  
Used the software for:

### "Chefmod easy and practical."

March 10, 2017

5.0

Chefmod is essentially the easiest tool for a chef or ordering manager. It gives you a order history, icons to see what you are ordering. A delivery sheet to your receiver and the best prices around. I can't imagine not having this tool at my desktop or on my phone.

Review Source

Response from ChefMod

March 10, 2017

Thank you very much!

JJ

Jen J.  
  
  
Used the software for:

### "Great experiences "

March 10, 2017

5.0

I have been using chefmod for many years. The support team offer incredible savings and one on one personal touch. It is asset to any business looking for value, quality and experience. Give them a try you will not regret it!

Review Source

Response from ChefMod

March 10, 2017

Thank you very much!

JV

Juan V.  
  
  
Used the software for:

### "Better than my buyer assistant"

March 13, 2017

5.0

5 years working with chefmod and it has become a very helpful tool. If there is something I have to remark is their great customer service and support.

Review Source

Response from ChefMod

March 13, 2017

Thank you Juan!

KM

Kathleen M.  
Office Manager  
Hospitality  
Used the software for: 2+ years

### "Very User Friendly"

October 16, 2019

5.0

I use ChefMod daily to enter my sales and invoices into our system, and it's very helpful where I can find or track certain information, if needed rather quickly, which is why I refer to it often throughout the day.

Pros

This is very user friendly; I never have issues trying to navigate my way around and its functionality is great!

Cons

I'm not sure I have an answer for that; I'm happy with it!

Review Source

JP

Jason P.  
Office Manager  
Restaurants  
Used the software for: 2+ years

### "Management Helpful"

March 10, 2017

5.0

Chefmod has been a extra helpful and simple system to reconcile invoices and keep track of the restaurant's costs and sales.

Pros

Chefmod helps to reconcile invoices at a click of button and automatically marks for you any missing items on the invoice. Also, the way the system is designed helps in a great extent to verify all the details of the different business' costs and at the same time use those numbers to compare it to your sales in a daily, weekly, monthly or yearly basis, assisting management to balance their cost.

Review Source

Response from ChefMod

March 11, 2017

Thank you Jason... soon with our new Financials feature called CrossDoc you'll be able to scan invoices into the system too... ChefMod is going paperless! Thanks again!

dD

dan D.  
owner/chef  
Food & Beverages  
Used the software for: 2+ years

### "Happy"

October 21, 2019

4.0

easier than ordering separately from each company

Pros

customer service is great mostly easy to use

Cons

small inconveniences in use: i almost ALWAYS order through "order history" and wish it would automatically start me there prices are not always cheaper, especially when fee is included

Review Source

Response from ChefMod

November 24, 2019

Thanks for the review Dan! We're always looking at pricing. Operationally it's our #1 focus. Be sure to always look at the Alternatives for items. This is where you may get the most bang for the buck.

DG

Diane G.  
General manager  
Restaurants  
Used the software for: 2+ years

### "Back of house made easy!!!"

March 28, 2017

5.0

I have been working with Chefmod for many years. The system has simplified my BOH operations and food ordering for my Chef so we are able to be on the floor and be a part of our diners experience. If we ever have issues with vendors, products, invoices etc.. we make one phone call to them and they take care of everything. I have been working with the Chefmod team for so long that I would be lost without them.

Pros

It's easy to navigate and very simple.

Cons

Hmmmmm... that my favorite Chefmod people don't work 24 hours.

Review Source

Response from ChefMod

March 29, 2017

Thank you Diane. We are expanding to other time zones so we may have to clone a few of us! Thank you for the great review! ~ChefMod

MS

Michael S.  
GM  
Hospitality  
Used the software for: 2+ years

### "ChefMod Review"

October 22, 2019

5.0

Saving time and Money

Pros

Consolidates all ordering as opposed to dealing with multiple vendors

Cons

We are pretty happy with it, we probably don’t use all of its abilities

Review Source

Response from ChefMod

November 24, 2019

We're local in NYC, so please let me know when you would like to come by. We can give you a full feature update! Thanks for the great review!

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