# Productboard Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Productboard Software - reviews, pricing plans, popular comparisons to other Product Roadmap products and more.

Source: https://www.capterra.com/p/160651/productboard

---

# 

 Productboard Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Productboard

## What is Productboard?

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.

## What is Productboard used for?

[Product Roadmap](https://www.capterra.com/product-roadmap-software/)[Product Management](https://www.capterra.com/product-management-software/)[Idea Management](https://www.capterra.com/idea-management-software/)

Overall rating

Based on 153 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Starting price

$25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Productboard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.productboard.com/&name=Productboard)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Productboard

4.7 (153)

VS.

[4.4 (15,314)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$25

Per User, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (151)

Ease Of Use

4.1 (14,357)

Value For Money

4.3 (113)

Value For Money

4.3 (9,765)

Customer Service

4.7 (105)

Customer Service

4.2 (9,521)

## Productboard alternatives

Highest Rated

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (13,547)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160651/productboard/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.0 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Prioritization

4.3 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Collaboration Tools

4.4 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Milestone Tracking

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Monitor task progress and planned accomplishments to better manage project status

Project Planning/Scheduling

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Ideation

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

The creation, development, and sharing of potentially innovative new ideas

Productboard 127 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

A way to visually represent data via blocks the length of which correlates with the values they represent

Group collaboration to solve ideas in a productive and concentrated manner.

Monitor and track bugs and issues in the system.

Sample files or documents that could be customized as needed or used as is

Monitor service demand and performance to plan for adequate resources that meet business needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

A way to visually represent data where different categories of items are marked with different colors

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Collects information, opinions, or ideas from a group of people

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Track and manage task relationships and dependencies

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Supports project management for IT professionals & teams

Designed for small businesses

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Establish measurable goals and objectives and track their progress over a specific period of time

Allow guests to view the software and interact with users

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

See past and upcoming campaigns and communications in a calendar view

Monitor task progress and planned accomplishments to better manage project status

Diagram used to organize information in a hierarchical way to show relationships

Observe and track the demand, usage, progress or quality of a system, product, or user

Supports simultaneous creation and work on multiple Kanban boards

Collect information from multiple sources

Ability to handle several projects simultaneously

Identify, track, and respond to negative feedback

Allow users to create, edit, and sort multiple notes

Level of completion within a task

Enable custom polls/voting to facilitate decision-making or increase engagement

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Capture, organize and track product-specific data and information in a centralized location

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Tools to facilitate the production of information and promote efficiency

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Identifying critical tasks that make up a project and assigning start and end dates for each

Monitor the progress of projects from start to finish

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

A timeline for taking a project live that outlines what features should be operational at the go-live date

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Evaluating and prioritizing change requests that are received while working on the project

Enables creation, management, and tracking of product requirements & features during product production/development

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

UI looks like a spreadsheet

Identifying the tasks to be completed and the people to complete them during a set period of time

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Split and manage tasks into individual components

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Manage a detailed schedule of a product plan

A digital list of items that need to be completed

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design, and visually represent processes within the software

Graphical representation of data or processes

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (151)

4.3

Based on 151 reviews

## Pricing

Value for money

4.3 (113)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/160651/productboard/pricing/)

Essentials

$25.00

Per User,Per Month

It includes:

-   Backlog Import
-   Custom Swimlanes
-   Features and Roadmaps
-   Free Contributors & Viewers for Sharing Your Roadmap and Backlog
-   Github
-   Google Apps SSO
-   Jira & Azure Devops Integration With 2-Way Sync
-   Pivotal Tracker Integrations
-   Trello
-   Unlimited Products

Pro

$75.00

Per User,Per Month

It includes:

-   API Access
-   Backlog Import
-   Chrome Extension
-   Customer Feedback Portal
-   Custom Fields and Multiple Prioritization Scores
-   Custom Swimlanes
-   Features and Roadmaps
-   Free Contributors & Viewers for Sharing Your Roadmap and Backlog
-   Github
-   Google Apps SSO
-   Integrations Including Zendesk
-   Jira & Azure Devops Integration With 2-Way Sync
-   Microsoft Teams and More
-   Pivotal Tracker Integrations
-   Slack
-   Sorting and Features Filtering by Predefined Criteria
-   Trello
-   Unlimited Customer Feedback Capture in One Place
-   Unlimited Products

Value for money

4.3 (113)

4.3

Based on 113 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (105)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (105)

4.7

Based on 105 reviews

## User reviews

Overall rating

4.7

Based on 153 reviews

Filter by rating

5(108)

4(40)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

MH

Miles H.

Product Analyst

Business Supplies and Equipment

### "Keeps feedback for my product organized and visible."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 30, 2025

It let us stop guessing what mattered most. We've now started prioritizing features based on actual user need and some internal input, and all in the same place.

Pros

Ability to pull feedback from sales, support, and customers all in one spot and tie it directly to feature. It makes prioritization much more aware when we're planning roadmaps.

Cons

It might be a little heavy if you have a lot of products or overlapping initiatives. The hierarchy configuration is a bit of a learning curve at first.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rachid K.

Sales executive

Banking

### "Productboard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2024

With productboard you can make your marketing strategies and minimizing risks and benefiting of time.

Pros

The workflow management because it helps to minimize risks and eliminating repetitive tasks.

Cons

The least option I liked about productboard was the collaboration tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nitin M.

Associate Product Manager

Computer Software

### "great product, but unclear differentiator"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

April 27, 2024

Pros

The prioritization feature ensured that I focused on the most important features. The flexible roadmap allowed me to communicate the direction of my product effectively.

Cons

I'm not completely sure how it's very different from JIRA and other issue-tracking tools. The interface looks great, but apart from that, there's no strong differentiator

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thomas B.

Product lead

Automotive

### "Product roadmap visualized "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 1, 2024

Very positive and a great way to share with key stakeholders our brainstorming and product roadmap.

Pros

Integration with other tools has been a great benefit. However, the collaboration, prioritisation and visualization of the product roadmap is the best and most used features.

Cons

For smaller teams / startups it could be seen as relatively expensive.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

[Aha!](https://www.capterra.com/p/144020/Aha/)

Testing new tools and the bundle of features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Seye

Civil Engineering

### "Productboard SM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 6, 2023

Pros

I see the sharing speed of products as an effective application in terms of reaching the market and a very efficient application in terms of reaching people in real need more quickly.

Cons

We are having trouble using the application multiple times and not being able to progress this application synchronously with my colleagues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alex C.

Head of Engineering

Computer Software

### "You need to go all in to get value for money"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 22, 2023

Great product but you need to use all of it or else you risk multiple tools.

Pros

It is intuitive and a great solution to manage product roadmap,.

Cons

It is not always easy to see the dependencies and for that reason gets difficult buy in from engineering.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kyle C.

Product Manager

Transportation/Trucking/Railroad

### "Best must have Product tool for companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 20, 2023

Overall phenomenal experience and has truly helped me grow as a product manager and helped me focus my time on the important things.

Pros

Love the roadmapping and the ability to assign releases, and status's and organize your product as you like, extremely flexible and useful tool

Cons

The way it sometimes integrates with other tools and updates the formatting of text, and the inability to correctly format words when pasting from a microsoft word document into the Productboard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marcin H.

Head of Product and Strategy

Computer Software

### "Productboard - good "core" for the product management teat"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 3, 2023

Pros

\- ability to gather, tag and process insights from both clients and internal staff - semi automatic prioritization - ability to create public roadmaps for clients without duplicating the inputs for them (however this is tricky, as it requires from you to keep internal notes very clean and "client ready") - well working integration with jira (two way sync)

Cons

\- To use it properly you must work using objectives, which for some features may be tricky - the features dependencies are limited to "blocks / is blocked", misses quite important one "shall be developed in parallel with" - jira integration is not visible from jira (when I browse jira project I don't know that certain task was linked with productboard)

Reasons for choosing Productboard

Former Product Manager's decision based on his personal experience with different tools, ProductBoard was purchased ~2020.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jo H.

Product Manager

Information Technology and Services

### "So close to being a great product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 20, 2023

I was the person that championed the implementation of productboard and I still really like it. But the lack of concerns for less "important" integrations and automation is making my life more miserable. I would love to continue using productboard but I am not sure if we can

Pros

1\. Feedback management: we have found productboard's integration with intercom to be wonderful. They really nailed it with 95% of the features in Notes, especially for individual feedback. 2. love the diasctintion between maker and (free) viewers. This allowed us to roll out the tool to the entire company without incurring excessive costs. 3. We really like the portal feature but we are not using it yet.

Cons

1\. Feature hierarchy is a difficult concept to grasp for new comers and gets messy. What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product". You can't change it to a feature of a subfeature. This rendered us with a ginormous "product" with all features listed under one thing. integrations: 2. integration with any development platform that's not jira is completely useless. We use shortcut and we understand it's a small player and it's also fault on their part but the integration is utterly meaningless with the current state. We 3. Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything that's imported from an integration to be a new note is not editable. Why??? We would love to automate our workflow and centralize all research findings in productboard but these pain points are impossible to overcome. We are thinking about switching to something else just because of this. Honestly, if they just give us the option of another trigger event on zapier like change of status, we would already be so happy. 4. The research insights are only very qualitative focus and possibility for automation is low. It's funny that productboard owns satismeter but the satismeter integration is also not great. We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter.

Alternatives considered

[ProductPlan](https://www.capterra.com/p/145894/ProductPlan/)

Reasons for choosing Productboard

Feedback management, viewer option, and general usability is a bit better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Enterprise Support Engineer

Computer Software

### "Terrible Search, Terrible UI, Unstructured Data"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

June 8, 2023

Migrated from Canny to Productboard. Canny is far and above an easier to use, more pleasant, effective solution for feedback management

Pros

\- Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk

Cons

Where to begin???- 3 different search boxes, no unified search.There's one search for views, one search for notes, and another for topics that notes are about.This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields. Leads to ton of unstructured and poorly searchable data.- The user interfaceThere's no hierarchy to data. The UI/views are overwhelming, and feel disorganized. It's like the worst email inbox or notes app imaginable for complex feedback + data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use

Switched from

[Canny](https://www.capterra.com/p/161103/Canny/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160651/productboard/reviews/)

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