# Page 4 | Productboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Productboard the right Product Roadmap solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160651/productboard/reviews --- Productboard 4.7 (153) [View alternatives](https://www.capterra.com/p/160651/productboard/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Productboard ## Showing most helpful reviews Showing 76-100 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Andy L. Chief Product Officer Computer Software Used the software for: Less than 6 months ### "Opinionated yet flexible" November 22, 2019 5.0 It's been great and has been helping my company stay aligned on product priorities. Pros Productboard has all the features you'd need for product management and those features can even act as a guide as to how you should be managing your product. It is also flexible enough to adjust to your workflow. I also like the ability to share features and get feedback internally and externally. The Gif feature is also really cool. Cons I wish there could be limited maker access since I have junior pms and product analyst that supports feature spec'ing but they don't own the process and it would not be a full-time job for them. Alternatives considered [Aha!](https://www.capterra.com/p/144020/Aha/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Productboard Ease of use, more supportive of agile, seemed to support my current process but had way more capabilities. Review Source JZ June Z. Support Team Lead Computer Software Used the software for: 2+ years ### "Great feedback organization software" November 4, 2019 5.0 Pros Productboard allows me to easily understand, organize, and bucket feature requests and feedback items from our customers. As a Support Leader, it's crucial to understand where our customers are running into hiccups or what features they wish they had. Productboard allows our organization to gather insights and analyze trends based on all these customer asks. It also has a great integration with Intercom, which allows our support team to seamlessly share product feedback in a customer interaction with our Product team to process. Cons Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback. It's a manual process to export users' insights so that our support team can follow through on customer feedback once we've delivered on their asks. I wish it was a bit more seamless to close these feedback loops, since it does do a strong job at keeping everything organized. Review Source Alan S. Product Manager Computer Software Used the software for: Less than 6 months ### "Product Roadmapping Made Easy!" August 27, 2021 5.0 It's been a great tool as I get adjusted to my new role as a PM. It has been user-friendly and very valuable to share our product roadmaps with internal teammates. Pros I like how you can visually see and update all of the progress of your projects. It is easy to collaborate with other teammates and customize the solution to your team's specific needs. Cons Getting the environment set up was a bit of some manual work, but it is nice that it is customized. Once set up, there is some manual updating of the roadmaps, but that is to be expected. Not too much of that you can automate. Review Source MN MELANIE N. Senior Production Manager Computer Software Used the software for: Less than 6 months ### "Intelligent + Intuitive" October 15, 2019 5.0 Love it. It's giving me an easy and centralized place to gather all the information about my product for the team and stakeholders, and creates a more streamlined way to plan our roadmap. Pros The way the software works is very intuitive for a Product Manager, and feels as if someone was inside my head when they built the software. It has smart features that accomplish things other products or spreadsheets never could. The ability to link and adjust different views for different audiences is very helpful. Insights tool is in and of itself valuable in linking different email chains or conversations to single features or requests. Cons Jira integration could use some work. It seems a bit too simple sometimes and I wish there were more fields that I could set in Productboar because it's not super seamless to push a ticket - always need to go into Jira and finish everything up. Reason for choosing Productboard Features and functionality were far superior Review Source Dylan E. Software Programmer and Security Officer Used the software for: Less than 6 months ### "Prettiest service for product management and development tracking" June 6, 2018 4.0 An all-in-one solution for our feature requests, development roadmap and customer feedback. Pros It contains a number of good tools to view all your entries/tickets in different ways (grouping by categories, creating a roadmap etc.) and all of them have proper sorting and filtering options. The design is quite striking and elegant and it is easy to get started with it; the user experience is quite intuitive. Cons There is no free version and it can quickly become quite expensive if you want multiple 'contributor' accounts. Review Source MH Martha H. Product Manager E-Learning Used the software for: Less than 6 months ### "Essential Product Management" November 8, 2019 5.0 11/10 Pros The fact that you can collect ideas directly from users and team members outside of the product team, and organize and follow up with all that feedback. As a B2C company, ideas come from everywhere and people always have ideas for new features and want to make sure they're heard! Cons There are SO MANY features and the ability to basically customize any of them, it can be a bit overwhelming to get started. The onboarding tutorial was pretty long in order to cover all the features, and at the end I wasn't quite sure how I needed to configure things to best suit my needs. Once I dove in, it's become essential however! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Slack](https://www.capterra.com/p/135003/Slack/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Productboard There's really nothing like it as far as I can tell. Review Source VL Victor L. Head of Product Hospitality Used the software for: 6-12 months ### "Our new product goldmine!" July 6, 2017 4.0 Better customer insights. Raw feedback that even developers can read about. Centralised team ideas. Pros We love using the feedback highlighter tool to link it to features and components, this is such a flawless function! The custom views you can get on the different sections of the product really make our jobs easier. You can really deep dive into your target groups preferences, understand the major needs and remove unnecessary noise. The progress of the features is easy to track and to share with stakeholders. Cons On Firefox, there is a very slow scrolling speed when all features are expanded, which can be frustrating. Also, the fact that there are only one-way integrations with Trello and Github makes us create many duplicate features. Review Source MP Marina P. Product Manager Computer Software Used the software for: 1-2 years ### "Great software for Product Managers" November 4, 2019 5.0 Pros The ability to organize and prioritize my product roadmap and its features with a great deal of customization and granularity. Product Board has been instrumental in achieving our business goals and detail our product roadmap every step of the way. Cons The cost per user is a bit high. Still has to work some UI issues that are detrimental to user experience. Review Source Antoine P. Mobile Squad Lead Computer Software Used the software for: 2+ years ### "Roadmap online" May 25, 2020 4.0 Pros Great to build your short term and long term roadmap online. Can link customers feedback. Highly customizable Google Sign In Cons Can easily become messy. Not always easy to find what you're looking for Review Source PD Peter D. Product Manager Construction Used the software for: 1-2 years ### "A no-brainer for PMs in start ups and mid-sized companies" October 25, 2019 5.0 Pros A structured place for user insights, that linked to features keeps reminding me off ALL of our insights, and not just the last 10-15 discovered. A flexible, powerful way to organise features, which can be viewed and filtered in many ways that fits the context needed. Cons It has a bit of a learning curve, but once passed you will never go back. Review Source EB Elizabeth B. Product Intern Computer Software Used the software for: 6-12 months ### "Use it everyday and I love it" October 15, 2019 5.0 We are using it to sort and manage all of our customer feedback into categories which has been great since we get dozens of feedback a week in all types of categories. Pros It is really easy to use and navigate around. When I was first introduced to this, it took me no time to pick it up and get used to everything on the platform. It's so great at organizing. Would not know what to do without this! Cons I have been using this for 7 months now and I don't have a single thing that I can think of that I don't like about it. Review Source BS Brendan S. Product Manager Computer Software Used the software for: 2+ years ### "Fantastic full-flow product tool" November 4, 2019 5.0 Pros Handles and automates the flow of data from customers to features to roadmap planning. Cons Would be great to use for planning what the team is working on on a weekly basis. Review Source VR Verified Reviewer Product Owner Computer Software Used the software for: Less than 6 months ### "A revolution inside " October 24, 2019 5.0 Experience fluid about this tool, many promises, easy to sale for team members and third parties Pros This tool organize everything about product : features and insights It's very powerfull to help us to know what to do Cons Warning about the visious pricing model... Review Source AB Andrew B. Product Manager Education Management Used the software for: Less than 6 months ### "Amazing Flexibility and Customer Service" December 23, 2019 5.0 I was trying to produce a centralized product backlog and tool for managing the development of requirements through to hand-off to the Dev team. Additionally, I was looking for a way to communicate the product roadmap to clients. ProductBoard rocked this requirement! Pros I love the flexibility of the product. Whenever I have had a need that I think did not quite fit - the team has been able to show me how I can configure the product to meet my request. The customer service is fantastic! Response time has always been incredible. They also seem to take suggestions for new features and improvements seriously. Sharing their product roadmap with their customers (using their tool to do it) really shows the power of using their tools. Cons The only thing I would say is a 'con' so far is that their exports could be improved. This is on their product roadmap though. Review Source AC Aaron C. Product Manager Information Technology and Services Used the software for: 6-12 months ### "Productboard helps manage a large repository of user feedback from many sources" November 5, 2019 5.0 Pros The ability to consume many sources of user feedback and the portal is really just icing on the cake. We did not hire this tool for that job but did have a need for one so that was nice. Cons Prioritization features are a bit much for our needs. Alternatives considered [Canny](https://www.capterra.com/p/161103/Canny/) Reason for choosing Productboard More features, same cost Review Source SD Stephen D. Software Product Change Agent and Leader Computer Software Used the software for: Less than 6 months ### "A framework for product discovery" October 29, 2019 4.0 We're essentially a startup that's trying to figure out its roadmap in tandem with some big customers. This seems to be the tool we need in order to establish those internally, as well as communicate with the clients. Pros A great way to communicate and negotiate your roadmap with stakeholders. Ability to tie direct feedback from users to specific features. Cons Would love more out-of-the-box integrations with work ticket tracking tools (we use Clubhouse). Also would love a free single-user level that let me experiment with ideas before I bring new people in. Alternatives considered [Craft.io](https://www.capterra.com/p/151111/craft/) Reason for choosing Productboard Clean UI and pretty easy for users of all technical literacy levels to use. Review Source GM Greg M. Engineer Logistics and Supply Chain Used the software for: 1-2 years ### "It’s powerful but you have to invest in learning how to use it" July 24, 2022 5.0 Pros Everyone in the company can have a central place for roadmaps, plans, and status updates. That means that we don’t have to cobble together all kinds of ad-hoc documents and spreadsheets all the time. Cons It has a lot of concepts and terms that, at least to me, are not intuitive and I always struggle to remember what is a feature and what it a capability, and how does my company use those things to map to our product and project plans, etc. Review Source DR Daniel R. Product Manager Financial Services Used the software for: 6-12 months ### "Easy to capture the best ideas for your product" October 24, 2019 5.0 It has helped me develop a strong process for product. Pros Product Board allows me to capture all ideas from my users/customers and prioritize them with complex scoring drivers and weight them differently by product. It allows me to objectively decide what is the best feature to focus on and illustrate that decision with metrics. Cons Somewhat expensive, I'd like all people in my organization to be using it but we have to limit it to essential users. Review Source James B. Director of Product Management Computer Software Used the software for: Less than 6 months ### "Simple onboarding, yet powerful tool" June 4, 2018 5.0 Enabling a structured capture of large amounts of customer data, as well as the prioritization of features. ProductBoard saves us 10s if not 100s of hours every month. Pros I can see everything at once, and then pivot or filter the data depending on the problem I'm investigating. Cons It's fairly expensive. The value is there for the money, but gaining access to this much budget is a bigger process than just "sign up and pay". Review Source Tristan D. Product Owner Information Services Used the software for: I used a free trial ### "New approach" August 21, 2018 4.0 Awesome product and nice new insight compared to other product management tools like Aha.io Pros Nice to see this product puts the main focus on users and their requests. It really helps centralizing communication which is great for getting focused feedback Cons Some of the features are somewhat hidden. Integration of JIRA is a premium feature, to me this should be standard like other integrations Review Source KK Kasey K. Senior Product Manager Financial Services Used the software for: 6-12 months ### "Amazing for roadmap management!" October 28, 2019 5.0 Pros Very easy to create and maintain roadmaps for all of our products (web, apps, internal tools). Cons It would be great to have more exporting options, i.e. ability to customize text size, number of sprints shown, etc. Review Source EH Emily H. PM Information Technology and Services Used the software for: 6-12 months ### "Great software for doing product in a better way! " November 5, 2019 5.0 We are focusing much more on customers and their pains & we have a much easier time communicating internally about the customer impact of each idea. We have a better way to share insights, prioritize work & communicate it externally & internally. Pros Oversight & flexibility of the views and filters. It really helps you to work in a variety of ways. Cons The set up requires thought & can be hard to change once you get started Review Source IK Ivan K. Product Manager Information Technology and Services Used the software for: 2+ years ### "Strongly recommend" October 24, 2019 5.0 Pros Collect and organize insights from sales, customer support, and customer interviews Build a roadmap and share it with the teams and stakeholders The blog is a ​very good and qualitative learning resource for new PMs. Cons It might be challenging to keep your team in the loop as they don't get email notifications about updates on the boards. You will have to @-tag every person in comments. Review Source MJ MIke J. QA Program Manager Broadcast Media Used the software for: 6-12 months ### "Customer-centric: Only good when your product is driven by specific customers" March 21, 2022 5.0 Fantastic for what it's good at. But my organization has a mix of key customers and key feature requests, and ProductBoard only really supports the key customers. Pros Good for customer-centric orientation: ProductBoard is really good at organizing and executing on many feature requests from an important customer. Cons Not good when you need feature-centric orientation: ProductBoard is hopeless at managing one feature request from many users. For example, if you have a public feature requests system and many customers have upvoted it, there does not appear to be a graceful way to include it in the system. Review Source RS Rick S. Product Owner Internet Used the software for: 6-12 months ### "Recommended!" October 29, 2019 5.0 Pros Properly ordered and categorized user feedback. So we can make the right choice in what to build (and what not). The connected portal generates even more feedback and is automatically categorized. Cons The unconventional user layout is highly flexible but comes with a (small) learning curve. It takes a little time figuring out. 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