# Page 4 | Productboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Productboard the right Product Roadmap solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160651/productboard/reviews

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Productboard

4.7 (153)

[View alternatives](https://www.capterra.com/p/160651/productboard/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Productboard

## Showing most helpful reviews

Showing 76-100 of 153 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Andy L.  
Chief Product Officer  
Computer Software  
Used the software for: Less than 6 months

### "Opinionated yet flexible"

November 22, 2019

5.0

It's been great and has been helping my company stay aligned on product priorities.

Pros

Productboard has all the features you'd need for product management and those features can even act as a guide as to how you should be managing your product. It is also flexible enough to adjust to your workflow. I also like the ability to share features and get feedback internally and externally. The Gif feature is also really cool.

Cons

I wish there could be limited maker access since I have junior pms and product analyst that supports feature spec'ing but they don't own the process and it would not be a full-time job for them.

Alternatives considered

[Aha!](https://www.capterra.com/p/144020/Aha/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Productboard

Ease of use, more supportive of agile, seemed to support my current process but had way more capabilities.

Review Source

JZ

June Z.  
Support Team Lead  
Computer Software  
Used the software for: 2+ years

### "Great feedback organization software"

November 4, 2019

5.0

Pros

Productboard allows me to easily understand, organize, and bucket feature requests and feedback items from our customers. As a Support Leader, it's crucial to understand where our customers are running into hiccups or what features they wish they had. Productboard allows our organization to gather insights and analyze trends based on all these customer asks. It also has a great integration with Intercom, which allows our support team to seamlessly share product feedback in a customer interaction with our Product team to process.

Cons

Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback. It's a manual process to export users' insights so that our support team can follow through on customer feedback once we've delivered on their asks. I wish it was a bit more seamless to close these feedback loops, since it does do a strong job at keeping everything organized.

Review Source

Alan S.  
Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Product Roadmapping Made Easy!"

August 27, 2021

5.0

It's been a great tool as I get adjusted to my new role as a PM. It has been user-friendly and very valuable to share our product roadmaps with internal teammates.

Pros

I like how you can visually see and update all of the progress of your projects. It is easy to collaborate with other teammates and customize the solution to your team's specific needs.

Cons

Getting the environment set up was a bit of some manual work, but it is nice that it is customized. Once set up, there is some manual updating of the roadmaps, but that is to be expected. Not too much of that you can automate.

Review Source

MN

MELANIE N.  
Senior Production Manager  
Computer Software  
Used the software for: Less than 6 months

### "Intelligent + Intuitive"

October 15, 2019

5.0

Love it. It's giving me an easy and centralized place to gather all the information about my product for the team and stakeholders, and creates a more streamlined way to plan our roadmap.

Pros

The way the software works is very intuitive for a Product Manager, and feels as if someone was inside my head when they built the software. It has smart features that accomplish things other products or spreadsheets never could. The ability to link and adjust different views for different audiences is very helpful. Insights tool is in and of itself valuable in linking different email chains or conversations to single features or requests.

Cons

Jira integration could use some work. It seems a bit too simple sometimes and I wish there were more fields that I could set in Productboar because it's not super seamless to push a ticket - always need to go into Jira and finish everything up.

Reason for choosing Productboard

Features and functionality were far superior

Review Source

Dylan E.  
Software Programmer and Security Officer  
  
Used the software for: Less than 6 months

### "Prettiest service for product management and development tracking"

June 6, 2018

4.0

An all-in-one solution for our feature requests, development roadmap and customer feedback.

Pros

It contains a number of good tools to view all your entries/tickets in different ways (grouping by categories, creating a roadmap etc.) and all of them have proper sorting and filtering options. The design is quite striking and elegant and it is easy to get started with it; the user experience is quite intuitive.

Cons

There is no free version and it can quickly become quite expensive if you want multiple 'contributor' accounts.

Review Source

Nathan B.  
Product Manager  
Financial Services  
Used the software for: Less than 6 months

### "A great roadmapping and insight capture tool"

May 11, 2023

3.0

Pros

I love the UI of the platform, the app feels modern and straightforward

Cons

The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right

Review Source

MH

Martha H.  
Product Manager  
E-Learning  
Used the software for: Less than 6 months

### "Essential Product Management"

November 8, 2019

5.0

11/10

Pros

The fact that you can collect ideas directly from users and team members outside of the product team, and organize and follow up with all that feedback. As a B2C company, ideas come from everywhere and people always have ideas for new features and want to make sure they're heard!

Cons

There are SO MANY features and the ability to basically customize any of them, it can be a bit overwhelming to get started. The onboarding tutorial was pretty long in order to cover all the features, and at the end I wasn't quite sure how I needed to configure things to best suit my needs. Once I dove in, it's become essential however!

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Slack](https://www.capterra.com/p/135003/Slack/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Productboard

There's really nothing like it as far as I can tell.

Review Source

VL

Victor L.  
Head of Product  
Hospitality  
Used the software for: 6-12 months

### "Our new product goldmine!"

July 6, 2017

4.0

Better customer insights. Raw feedback that even developers can read about. Centralised team ideas.

Pros

We love using the feedback highlighter tool to link it to features and components, this is such a flawless function! The custom views you can get on the different sections of the product really make our jobs easier. You can really deep dive into your target groups preferences, understand the major needs and remove unnecessary noise. The progress of the features is easy to track and to share with stakeholders.

Cons

On Firefox, there is a very slow scrolling speed when all features are expanded, which can be frustrating. Also, the fact that there are only one-way integrations with Trello and Github makes us create many duplicate features.

Review Source

MP

Marina P.  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "Great software for Product Managers"

November 4, 2019

5.0

Pros

The ability to organize and prioritize my product roadmap and its features with a great deal of customization and granularity. Product Board has been instrumental in achieving our business goals and detail our product roadmap every step of the way.

Cons

The cost per user is a bit high. Still has to work some UI issues that are detrimental to user experience.

Review Source

Antoine P.  
Mobile Squad Lead  
Computer Software  
Used the software for: 2+ years

### "Roadmap online"

May 25, 2020

4.0

Pros

Great to build your short term and long term roadmap online. Can link customers feedback. Highly customizable Google Sign In

Cons

Can easily become messy. Not always easy to find what you're looking for

Review Source

PD

Peter D.  
Product Manager  
Construction  
Used the software for: 1-2 years

### "A no-brainer for PMs in start ups and mid-sized companies"

October 25, 2019

5.0

Pros

A structured place for user insights, that linked to features keeps reminding me off ALL of our insights, and not just the last 10-15 discovered. A flexible, powerful way to organise features, which can be viewed and filtered in many ways that fits the context needed.

Cons

It has a bit of a learning curve, but once passed you will never go back.

Review Source

EB

Elizabeth B.  
Product Intern  
Computer Software  
Used the software for: 6-12 months

### "Use it everyday and I love it"

October 15, 2019

5.0

We are using it to sort and manage all of our customer feedback into categories which has been great since we get dozens of feedback a week in all types of categories.

Pros

It is really easy to use and navigate around. When I was first introduced to this, it took me no time to pick it up and get used to everything on the platform. It's so great at organizing. Would not know what to do without this!

Cons

I have been using this for 7 months now and I don't have a single thing that I can think of that I don't like about it.

Review Source

BS

Brendan S.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Fantastic full-flow product tool"

November 4, 2019

5.0

Pros

Handles and automates the flow of data from customers to features to roadmap planning.

Cons

Would be great to use for planning what the team is working on on a weekly basis.

Review Source

VR

Verified Reviewer  
Product Owner  
Computer Software  
Used the software for: Less than 6 months

### "A revolution inside "

October 24, 2019

5.0

Experience fluid about this tool, many promises, easy to sale for team members and third parties

Pros

This tool organize everything about product : features and insights It's very powerfull to help us to know what to do

Cons

Warning about the visious pricing model...

Review Source

AB

Andrew B.  
Product Manager  
Education Management  
Used the software for: Less than 6 months

### "Amazing Flexibility and Customer Service"

December 23, 2019

5.0

I was trying to produce a centralized product backlog and tool for managing the development of requirements through to hand-off to the Dev team. Additionally, I was looking for a way to communicate the product roadmap to clients. ProductBoard rocked this requirement!

Pros

I love the flexibility of the product. Whenever I have had a need that I think did not quite fit - the team has been able to show me how I can configure the product to meet my request. The customer service is fantastic! Response time has always been incredible. They also seem to take suggestions for new features and improvements seriously. Sharing their product roadmap with their customers (using their tool to do it) really shows the power of using their tools.

Cons

The only thing I would say is a 'con' so far is that their exports could be improved. This is on their product roadmap though.

Review Source

AC

Aaron C.  
Product Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Productboard helps manage a large repository of user feedback from many sources"

November 5, 2019

5.0

Pros

The ability to consume many sources of user feedback and the portal is really just icing on the cake. We did not hire this tool for that job but did have a need for one so that was nice.

Cons

Prioritization features are a bit much for our needs.

Alternatives considered

[Canny](https://www.capterra.com/p/161103/Canny/)

Reason for choosing Productboard

More features, same cost

Review Source

SD

Stephen D.  
Software Product Change Agent and Leader  
Computer Software  
Used the software for: Less than 6 months

### "A framework for product discovery"

October 29, 2019

4.0

We're essentially a startup that's trying to figure out its roadmap in tandem with some big customers. This seems to be the tool we need in order to establish those internally, as well as communicate with the clients.

Pros

A great way to communicate and negotiate your roadmap with stakeholders. Ability to tie direct feedback from users to specific features.

Cons

Would love more out-of-the-box integrations with work ticket tracking tools (we use Clubhouse). Also would love a free single-user level that let me experiment with ideas before I bring new people in.

Alternatives considered

[Craft.io](https://www.capterra.com/p/151111/craft/)

Reason for choosing Productboard

Clean UI and pretty easy for users of all technical literacy levels to use.

Review Source

GM

Greg M.  
Engineer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "It’s powerful but you have to invest in learning how to use it"

July 24, 2022

5.0

Pros

Everyone in the company can have a central place for roadmaps, plans, and status updates. That means that we don’t have to cobble together all kinds of ad-hoc documents and spreadsheets all the time.

Cons

It has a lot of concepts and terms that, at least to me, are not intuitive and I always struggle to remember what is a feature and what it a capability, and how does my company use those things to map to our product and project plans, etc.

Review Source

DR

Daniel R.  
Product Manager  
Financial Services  
Used the software for: 6-12 months

### "Easy to capture the best ideas for your product"

October 24, 2019

5.0

It has helped me develop a strong process for product.

Pros

Product Board allows me to capture all ideas from my users/customers and prioritize them with complex scoring drivers and weight them differently by product. It allows me to objectively decide what is the best feature to focus on and illustrate that decision with metrics.

Cons

Somewhat expensive, I'd like all people in my organization to be using it but we have to limit it to essential users.

Review Source

James B.  
Director of Product Management  
Computer Software  
Used the software for: Less than 6 months

### "Simple onboarding, yet powerful tool"

June 4, 2018

5.0

Enabling a structured capture of large amounts of customer data, as well as the prioritization of features. ProductBoard saves us 10s if not 100s of hours every month.

Pros

I can see everything at once, and then pivot or filter the data depending on the problem I'm investigating.

Cons

It's fairly expensive. The value is there for the money, but gaining access to this much budget is a bigger process than just "sign up and pay".

Review Source

Tristan D.  
Product Owner  
Information Services  
Used the software for: I used a free trial

### "New approach"

August 21, 2018

4.0

Awesome product and nice new insight compared to other product management tools like Aha.io

Pros

Nice to see this product puts the main focus on users and their requests. It really helps centralizing communication which is great for getting focused feedback

Cons

Some of the features are somewhat hidden. Integration of JIRA is a premium feature, to me this should be standard like other integrations

Review Source

KK

Kasey K.  
Senior Product Manager  
Financial Services  
Used the software for: 6-12 months

### "Amazing for roadmap management!"

October 28, 2019

5.0

Pros

Very easy to create and maintain roadmaps for all of our products (web, apps, internal tools).

Cons

It would be great to have more exporting options, i.e. ability to customize text size, number of sprints shown, etc.

Review Source

EH

Emily H.  
PM  
Information Technology and Services  
Used the software for: 6-12 months

### "Great software for doing product in a better way! "

November 5, 2019

5.0

We are focusing much more on customers and their pains & we have a much easier time communicating internally about the customer impact of each idea. We have a better way to share insights, prioritize work & communicate it externally & internally.

Pros

Oversight & flexibility of the views and filters. It really helps you to work in a variety of ways.

Cons

The set up requires thought & can be hard to change once you get started

Review Source

IK

Ivan K.  
Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Strongly recommend"

October 24, 2019

5.0

Pros

Collect and organize insights from sales, customer support, and customer interviews Build a roadmap and share it with the teams and stakeholders The blog is a ​very good and qualitative learning resource for new PMs.

Cons

It might be challenging to keep your team in the loop as they don't get email notifications about updates on the boards. You will have to @-tag every person in comments.

Review Source

MJ

MIke J.  
QA Program Manager  
Broadcast Media  
Used the software for: 6-12 months

### "Customer-centric: Only good when your product is driven by specific customers"

March 21, 2022

5.0

Fantastic for what it's good at. But my organization has a mix of key customers and key feature requests, and ProductBoard only really supports the key customers.

Pros

Good for customer-centric orientation: ProductBoard is really good at organizing and executing on many feature requests from an important customer.

Cons

Not good when you need feature-centric orientation: ProductBoard is hopeless at managing one feature request from many users. For example, if you have a public feature requests system and many customers have upvoted it, there does not appear to be a graceful way to include it in the system.

Review Source

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