--- title: "Productboard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Productboard Software - reviews, pricing plans, popular comparisons to other Product Roadmap products and more." source_url: "https://www.capterra.com/p/160651/productboard/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Productboard Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Productboard ## What is Productboard? Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products. ## What is Productboard used for? [Product Roadmap](https://www.capterra.com/product-roadmap-software/)[Product Management](https://www.capterra.com/product-management-software/)[Idea Management](https://www.capterra.com/idea-management-software/) Top alternative Featured Overall rating Based on 154 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Productboard?[Manage this product listing](https://www.g2.com/products/productboard/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Productboard 4.7 (154) VS. [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $25 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (152) Ease Of Use 4.2 (3,697) Value For Money 4.3 (114) Value For Money 4.2 (2,289) Customer Service 4.7 (106) Customer Service 4.3 (2,183) ## Productboard alternatives Highest Rated [4.7 (566)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136446/Confluence/) [View all alternatives](https://www.capterra.com/p/160651/productboard/alternatives/) ## FAQs about Productboard Overview ### What problems does Productboard solve? Productboard solves scattered customer feedback, unclear feature priorities, and disconnected roadmap communication by linking insights from support, sales, interviews, and portals to specific feature ideas. Product managers, support leaders, designers, engineers, and cross-functional stakeholders use it to rank work by customer impact, plan releases, and explain product decisions. Answer based on 119 reviews Overview ### Which roles and teams benefit most from Productboard? Productboard is most used by product managers, owners, directors, and product leadership teams that prioritize customer feedback, define roadmaps, and plan releases. Project managers and product analysts track requirements and connect insights to delivery. CEOs, CTOs, and customer success leaders use it to align product decisions with market needs and stakeholder input. Answer based on 154 reviews Overview ### What company size and industries is Productboard built for? Productboard is for product managers and product teams from startups to enterprises, with small businesses representing 86% of reviewers and Computer Software accounting for 33%. It also serves midsize businesses (10%) and enterprises (5%), particularly in Information Technology and Services (16%) and Financial Services (4%). Answer based on 154 reviews Features and Usability ### What are the key features of Productboard? Productboard includes core Feedback Management through its Insights inbox, linking customer requests to features for traceability. Product Roadmapping, Backlog Management, and Prioritization support release planning and impact scoring. Differentiating capabilities include customizable views, Client Portal feedback collection, and third-party integrations with Jira, Slack, Intercom, and Salesforce. Answer based on 68 reviews Pricing ### How much does it cost and what fees or limitations are included? Productboard offers Essentials at $25 per user/month, starting with one maker, and Pro at 75 per user/month, starting with two makers. A free version and free trial are available. Contributors and viewers are free, though reviewers describe per-maker pricing as high and note limited contributor permissions and some Pro feature exclusions. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Productboard integrate with? Productboard integrates with 10 third-party tools, including Jira, Slack, GitHub, Trello, and Pivotal Tracker for product and development workflows. Its catalog also includes Microsoft Teams, Salesforce Sales Cloud, Zendesk Suite, Intercom, and Zapier, supporting connections across communication, customer feedback, CRM, and issue-tracking systems. Answer based on 51 reviews Getting Started and Support ### What training and onboarding options does Productboard offer? Productboard provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover grouped instruction, documentation offers written reference material, and videos provide self-paced learning. Answer based on 6 reviews Getting Started and Support ### What customer support options does Productboard offer? Productboard provides Email/Help Desk, FAQ/Forum, a Knowledge Base, 24/7 Live Rep, and Chat. Users describe support as quick, responsive, and helpful, with some saying agents respond instantly and guide them through issues. A few note that follow-up on feedback can feel manual when closing the loop. Answer based on 7 reviews Features ### What features does Productboard offer for product management? Productboard offers a broad, configurable feature set for product planning, prioritization, feedback, and roadmaps. Product managers and support teams value its flexible workflows, idea capture, and customer-feedback connections, but new users can find the options overwhelming. Teams may also need Jira for delivery tracking and encounter limits in reporting, dependencies, or non-Jira integrations. Answer based on 33 reviews ## Features AI summary Based on 910 Product Roadmap reviews Capterra data shows that buyers of product roadmap software rank the following features as their top priorities: - **Third-Party Integrations** (**69%** of reviewers rated this feature as critical) - **Commenting/Notes** (**66%**) - **Prioritization** (**52%**) Productboard supports all three of the features reviewers value most: **Third-Party Integrations**, **Commenting/Notes**, and **Prioritization**. Together, these capabilities help teams connect roadmap work with other tools, capture feedback and discussion in context, and rank initiatives more effectively, allowing businesses to make clearer product decisions and keep planning aligned across stakeholders. Prioritization 4.3 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Collaboration Tools 4.4 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.0 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Milestone Tracking 4.1 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Monitor task progress and planned accomplishments to better manage project status Project Planning/Scheduling 4.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Ideation 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important The creation, development, and sharing of potentially innovative new ideas Productboard 127 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Bug Tracking: Monitor and track bugs and issues in the system. - Business Plan Templates: Sample files or documents that could be customized as needed or used as is - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Crowdsourcing: Collects information, opinions, or ideas from a group of people - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Dependency Tracking: Track and manage task relationships and dependencies - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For IT Project Management: Supports project management for IT professionals & teams - For Small Businesses: Designed for small businesses - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Guest Access: Allow guests to view the software and interact with users - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Innovation Management: Process of developing, planning, managing, and executing new ideas or innovations - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-board: Supports simultaneous creation and work on multiple Kanban boards - Multi-Channel Data Collection: Collect information from multiple sources - Multiple Projects: Ability to handle several projects simultaneously - Negative Feedback Management: Identify, track, and respond to negative feedback - Notes Management: Allow users to create, edit, and sort multiple notes - Percent-Complete Tracking: Level of completion within a task - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Tracking: Monitor the progress of projects from start to finish - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spreadsheet View: UI looks like a spreadsheet - Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Sub-Task Management: Split and manage tasks into individual components - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Team Management: Organizing a group of people to accomplish a task - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timeline Management: Manage a detailed schedule of a product plan - To-Do List: A digital list of items that need to be completed - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Workflow Management: Create, design, and visually represent processes within the software - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (152) 4.3 Based on 152 reviews ## Pricing Value for money 4.3 (114) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/160651/productboard/pricing/) Essentials $25.00 Per User,Per Month It includes: - Backlog Import - Custom Swimlanes - Features and Roadmaps - Free Contributors & Viewers for Sharing Your Roadmap and Backlog - Github - Google Apps SSO - Jira & Azure Devops Integration With 2-Way Sync - Pivotal Tracker Integrations - Trello - Unlimited Products Pro $75.00 Per User,Per Month It includes: - Jira & Azure Devops Integration With 2-Way Sync - Integrations Including Zendesk - Google Apps SSO - Github - Free Contributors & Viewers for Sharing Your Roadmap and Backlog - Features and Roadmaps - Custom Swimlanes - Custom Fields and Multiple Prioritization Scores - Unlimited Products - Customer Feedback Portal - Chrome Extension - Backlog Import - API Access - Unlimited Customer Feedback Capture in One Place - Trello - Sorting and Features Filtering by Predefined Criteria - Slack - Pivotal Tracker Integrations - Microsoft Teams and More Enterprise Custom Quote Available It includes: - Features and Roadmaps - Dedicated Customer Success Manager - Custom Swimlanes - Custom Fields and Multiple Prioritization Scores - Customer Segmentation - Customer Feedback Portal - Chrome Extension - Bespoke Onboarding and Enablement - Backlog Import - API Access" - Additional Security and Privacy: Audit Logs - Product-Specific Fields - Reporting - Salesforce Integration - SAML SSO - Self-Managed Jira and Azure Devops Instances - Slack - Smart Feature Suggestions - Sorting and Features Filtering by Predefined Criteria - Trello - Unlimited Customer Feedback Portals - Unlimited Jira & Azure Devops Integrations - "Unlimited Products - Unlimited Strategic Objectives for Feature Prioritization - Unlimited Teams - Visualized Feature Prioritization and Dependencies - Google Apps SSO - Github - Free Contributors & Viewers for Sharing Your Roadmap and Backlog - Enforced Google Apps SSO - Product Analytics Integrations With Amplitude and Mixpanel - Product Access Permissions for Different Audiences - Premium Customer Support - Pivotal Tracker Integrations - Multiple Workspaces With Different User Roles - Multiple Product Releases - Microsoft Teams and More - Jira & Azure Devops Integration With 2-Way Sync - IP Address Whitelisting - Integrations Including Zendesk - Insights Trends - Insights Automation Productboard Pulse Custom Quote It includes: - Get answers conversationally, in the flow of your analysis - Create voice of customer reports in minutes using AI - Uncover trended key insights across all customer feedback - Easily connect findings to your product source-of-truth Value for money 4.3 (114) 4.3 Based on 114 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (106) 4.7 Based on 106 reviews ## User reviews Overall rating 4.7 Based on 154 reviews Filter by rating Counts reflect reviews available in this feed. 5(109) 4(40) 3(3) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Ravi M. Product Manager Used the software for: 1-3 years ### "Solid tool for roadmapping, but takes time to get used to" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 11, 2026 Overall, Productboard has helped bring more structure to how we plan and prioritize our roadmap. It's not perfect and there's a bit of a setup period, but once the team gets used to it, it becomes a helpful part of the workflow. Pros Productboard makes it easy to turn scattered customer feedback into clear priorities. The roadmap views are clean and easy to share with stakeholders, and the way it links feedback to features helps us justify decisions instead of just going with gut feeling. Integrations with tools like Slack and Jira also save a lot of manual work. Cons The learning curve is steeper than expected, especially for new team members trying to understand how objectives, features, and releases connect. Some of the customization options are limited, and a few actions that feel like they should be simple end up taking more clicks than necessary. Pricing can also add up once you need more advanced features. PO Project Officer Project Officer Used the software for: Less than 1 year ### "A great bridge for bright product idea and its launchpad" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 14, 2022 Productboard allowed me to easily organize, understand, bucket feature requests and feedback the items from customers. As a project lead, I have to understand where the customers are facing difficulties and what additional features they might require. This software is really helpful in gathering insights and trend analyzing. Pros Productboard has a lot of built-in features (Objectives & Drivers) and is super simple to customize. It helps one in planning and prioritizing effectively. UI is very intuitive and clean, l personally feel good that they are always updating to the latest features based on users requests. Cons They are constantly bringing new features to meet the requirements of the users. However, the integration with the Gitlab has been missing is a setback for my project. Also, the upvoting features are little cumbersome to use. Marc G. Product Manager Used the software for: Less than 1 year ### "It's simply a joy to use every single day!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2019 ProductBoard helps our multiple teams stay aligned. We have visibility of what each team is working on and can quickly see where there are overlaps. It helps us keep feedback all in one place and not lost across endless Google Docs/Sheets Pros The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great. But the most powerful part of ProductBoard is being able to highlight specific parts of a users feedback and easily attaching it to the relevant feature idea, while still being able to jump to the full feedback if you need more context. On top of that the Portal view for customers is beautiful and we've found that this really encourages users to provide more detailed feedback, instead of some other solutions out there that just relies on voting Cons Not much! There's only a small number of features that would help improve things. Critically the ability to hook up to something like Segment to push more live customer data across. Also being able to have conversations directly to customers would help smooth out those times when you need that extra bit of detail on their insight to truly understand their pain. PM Product Manager Product Manager Used the software for: Less than 1 year ### "A great roadmapping and insight capture tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 15, 2023 Pros I love the UI of the platform, the app feels modern and straightforward Cons The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right CM Content manager Content manager Used the software for: 1-3 years ### "New on the market but still plenty of room to grow. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 September 5, 2022 Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can’t judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard Pros The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see! Cons Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback. KÖ Kaan Ö. Product Manager Used the software for: Less than 1 year ### "A simple yet powerful tool for managing and communicating the product roadmap" 5.0 November 21, 2019 Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views. Pros Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver. Cons An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments. It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features. PM Product Manager Product Manager Used the software for: Less than 1 year ### "Helps tell our product story" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2019 This is helping us prioritize our features. A little help on our bandwidth and if we have the pipeline full. This helps us have a clean deliverable to stake holders. Very easy portal feature to better engage company and clients. Helping us manage our large client feedback pool from multiple sources. Pros Very visual. It can handle the large influx of customer feedback and help funnel that to the right part of our product. Helps other departments feel involved in the product evolution and road map. Great way to keep people in the loop to what we have cookin. Love the portal aspect. Very powerful feature set there. Can't wait to engage our client based with a full portal of where we are going, where we are, and where we've been. Easy self on boarding. Great sales process. Great overall. Cons Not too many cons yet. I don't anticipate too many. Not sure how fast they crank out new features yet. SM Steven M. Product Manager Used the software for: 1-3 years ### "Best software for Product Managers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2019 Problems business solved: -Backlog centralization -Prioritization decisions -Roadmap visibility Pros I receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights. The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap. All our product management is around this tool. Cons Nothing particular, the team keeps adding great features on new releases. PT Product Team Lead Product Team Lead Used the software for: Less than 1 year ### "Great tool for centralising product information" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2019 Pros A place to put all the feedback where it won't get lost and forgotten since it can be linked to specific features and used to inform planning. Cons Nothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital. PM Product Master Product Master Used the software for: Less than 1 year ### "Invaluable for those who really care about user input" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 5, 2019 Pros Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place." Cons It still lacks multi-language support (any other language than English) and the ability to directly interact with user insights. [View all Reviews](https://www.capterra.com/p/160651/productboard/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Confluence vs Productboard](https://www.capterra.com/compare/136446-160651/Confluence-vs-productboard)[Jira vs Productboard](https://www.capterra.com/compare/19319-160651/JIRA-vs-productboard)[Wrike vs Productboard](https://www.capterra.com/compare/76113-160651/Wrike-vs-productboard)[Notion vs Productboard](https://www.capterra.com/compare/160651-186596/productboard-vs-Notion)[Trello vs Productboard](https://www.capterra.com/compare/160651-211559/productboard-vs-Trello)[Aha! vs Productboard](https://www.capterra.com/compare/144020-160651/Aha-vs-productboard)[Miro vs Productboard](https://www.capterra.com/compare/128955-160651/Miro-vs-productboard) [Asana vs Productboard](https://www.capterra.com/compare/160651-184581/productboard-vs-Asana-PM)[airfocus vs Productboard](https://www.capterra.com/compare/160651-172674/productboard-vs-airfocus)[Airtable vs Productboard](https://www.capterra.com/compare/146652-160651/Airtable-vs-productboard)[Zoho Sprints vs Productboard](https://www.capterra.com/compare/160651-169569/productboard-vs-Zoho-Sprints)[ClickUp vs Productboard](https://www.capterra.com/compare/158833-160651/ClickUp-vs-productboard)[monday AI Work Platform vs Productboard](https://www.capterra.com/compare/147657-160651/monday-com-vs-productboard)[Smartsheet vs Productboard](https://www.capterra.com/compare/79104-160651/Smartsheet-vs-productboard)