--- title: "Viedoc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Viedoc Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more." source_url: "https://www.capterra.com/p/160680/Viedoc/" page_type: "product" language: "en" --- # Viedoc Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Viedoc ## What is Viedoc? Viedoc designs engaging software for the life science industry. By accelerating clinical trials on all levels, the Viedoc solutions support major pharmaceutical, biotech, and medical device companies, as well as renowned research institutions worldwide. Headquartered in Uppsala, Sweden, Viedoc also has offices in America, France, Japan, Vietnam, and China. Since Viedoc’s inception in 2003, over 1million patients in more than 75 countries have participated in studies powered by Viedoc. ## What is Viedoc used for? [Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Viedoc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.viedoc.com/&name=Viedoc) Rating Breakdown 4.4 +− Features4.1 Value for Money4.5 Ease of Use4.5 Customer Service4.4 Rating Breakdown 4.4 Features4.1 Value for Money4.5 Ease of Use4.5 Customer Service4.4 ## Viedoc Reviewers Verdict Updated August 2026 AI summary - Viedoc is well-suited for clinical research teams, CROs, and organizations managing electronic data capture in clinical studies. - Users appreciate its intuitive navigation, responsive support, and flexible tools for designing forms and edit checks. - It helps teams collaborate efficiently, onboard users quickly, and monitor study data with real-time validation and reporting. - Buyers should weigh a few practical considerations: some users note occasional bugs, slowdowns with complex studies, limited offline capability, and a learning curve in advanced features. - Viedoc fits teams needing adaptable eCRF design and oversight but may challenge those with heavy offline needs or highly complex workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Viedoc 4.4 (95) VS. [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (95) Ease Of Use 4.7 (2,895) Value For Money 4.5 (76) Value For Money 4.5 (2,326) Customer Service 4.4 (90) Customer Service 4.5 (2,155) ## Viedoc alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160680/Viedoc/alternatives/) ## FAQs about Viedoc Overview ### What problems does Viedoc solve? Viedoc solves slow, error-prone clinical trial data capture and complicated study setup by giving sites, CRAs, project managers, and data managers an intuitive EDC workflow, real-time data review, and flexible eCRF design. It reduces training overhead, query friction, manual reporting work, and delays in launching complex studies. Answer based on 70 reviews Overview ### Which roles and teams benefit most from Viedoc? Viedoc is most used by clinical data managers, biometrics leaders, and research operations teams running clinical studies. These roles rely on it to build and manage eCRFs, monitor data quality, streamline query resolution, and support compliant study execution, while executives and client leads use it for oversight, efficiency, and delivery visibility. Answer based on 88 reviews Overview ### What company size and industries is Viedoc built for? Viedoc is designed for CROs, pharma, biotech, and academia, with most reviewers from small businesses at 52% and pharmaceuticals at 28%. It also serves enterprises at 38%, plus research at 21% and biotechnology at 16%, and is commonly used for electronic data capture in clinical studies. Answer based on 95 reviews Features and Usability ### What are the key features of Viedoc? Viedoc includes core electronic data capture, customizable eCRF form design, and clinical study management features most often discussed by reviewers. Key differentiators include drag-and-drop study design, real-time reporting and data exports, multi-language ePRO support with reminders, and role-based permissions with audit trails for compliant data review. Answer based on 59 reviews Overview ### Is Viedoc a good fit for managing clinical trials? Viedoc works well for managing clinical trials by combining EDC, patient data capture, reporting, and study oversight in one platform. CROs, sponsors, data managers, and site staff often value the easy training, flexible study builds, and support, while some teams still want clearer trial overviews, stronger online reporting, and deeper supply or SDV options. Answer based on 24 reviews Getting Started and Support ### How easy is it to onboard and train a team on Viedoc? Viedoc is generally quick to onboard for site staff, investigators, and other nontechnical users because the interface is easy to navigate and supports data entry with minimal training. Viedoc offers live online sessions, webinars, videos, and documentation. Admins and teams handling complex checks or study setup typically need more time. Answer based on 11 reviews Getting Started and Support ### What customer support options does Viedoc offer, and how do users rate the experience? Viedoc offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as quick, responsive, professional, and helpful during setup, training, and troubleshooting. Documentation and video learning materials are useful, though some users mention needing clearer guidance for certain ViedocMe tasks and training workflows. Answer based on 23 reviews Features and Usability ### How well does Viedoc handle clinical trial data management? Viedoc handles clinical trial data management well with flexible eCRF design, real-time review, and accessible exports. Data managers, CRAs, and site teams often find it easy to learn and efficient for ongoing studies, though versioning changes, data extracts, reporting details, and some visibility or lab setup tasks can feel cumbersome. Answer based on 31 reviews Features and Usability ### How easy is it to improve and update studies in Viedoc? Viedoc makes study updates and ongoing improvement relatively easy through fast setup, configurable study design, and frequent product changes. CROs, study managers, and small biotech teams value the flexibility and responsive support, but some workflows still slow down with larger studies, limited module depth, or design changes that require extra rework. Answer based on 29 reviews ## Features AI summary Based on 679 Electronic Data Capture reviews Capterra data shows that buyers of Electronic Data Capture software rank the following features as their top priorities: - **Customizable Forms** (**60%** of reviewers rated this feature as critical) - **Data Capture and Transfer** (**59%**) - **Customizable Fields** (**51%**) Viedoc supports all three features that reviewers rate most highly: **Customizable Forms**, **Data Capture and Transfer**, and **Customizable Fields**. Together, these capabilities help teams collect study data accurately, adjust forms and fields to fit protocol requirements, and move information efficiently across systems, allowing teams to manage clinical data with greater consistency and control. Data Capture and Transfer 4.5 (47) 80.85% of 47 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Audit Trail 4.5 (51) 76.47% of 51 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Data Verification 4.4 (48) 77.08% of 48 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Data Import/Export 4.3 (27) 74.07% of 27 reviewers that rated this feature as important or highly important Import and export data to and from software applications Clinical Study Management 4.0 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Forms Management 4.4 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Viedoc 55 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Data Capture: Import, collect, and capture data from multiple sources - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Recruiting: Helps clinical trials/labs get patients for participation. - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Data Capture: Capture data electronically - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.1 (95) 4.1 Based on 95 reviews ## Pricing Value for money 4.5 (76) Value for money 4.5 (76) 4.5 Based on 76 reviews ## Support, customer service and training options Customer Service 4.4 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (90) 4.4 Based on 90 reviews ## User reviews Overall rating 4.4 Based on 95 reviews Filter by rating 5(48) 4(40) 3(7) 2(0) 1(0) Mentioned topic Sorted by most recent KN Kowsalya N. Data Manager Information Technology and Services ### "Viedoc's pros and cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 23, 2026 Overall Viedoc is a great EDC tool, with ePRO, RTSM, lab setups in place which is easy for customization. Pros Viedoc is a custom friendly eCRF development platform, where you can customize the placement of fields anywhere as per the requirement, which is not part of any other EDCs. Cons Only one person can work on the study at a time, if multiple people are working the changes might not get changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Janus Rowlan R. Head of Data Management Research ### "Head of Data Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Viedoc seamlessly integrates EDC, ePRO, and RTMS into a unified, intuitive platform, for clinical trial management. Its EDC system combines precision and simplicity with drag-and-drop study design, real-time data validation, and automated compliance (FDA 21 CFR Part 11, GDPR), speeding database development. The ePRO module empowers patients through a mobile-first interface, offline functionality, and customizable reminders, driving high adherence and direct EDC integration for instant insights. RTMS optimizes supply chains with dynamic randomization, predictive drug forecasting, and live inventory dashboards, minimizing waste and delays. For Accelagen, Viedoc accelerates our build timelines by unifying workflows, and establishment of libraries. Beyond technology, its excellence lies in customer focus support who are responsive, and knowledgeable teams that provides guidance whenever needed. Viedoc isn’t just a platform—it’s a partner. By merging innovation with unparalleled support, it transforms clinical research challenges into opportunities for efficiency and quality. For CROs prioritizing speed, accuracy, and collaboration, Viedoc delivers excellence. Pros \- User friendly - Intuitive Design process - Excellent Support service - Report generation capability Cons In terms of CRF design, one item that has been on the list for improvement is a true log form which currently is not available. Although there are several work arounds that has been provided for this, this feature is still on the pipeline. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Moses M. Director Data Management Research ### "Managig Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2025 My company have used Viedoc EDC for over 5 years in multiple studies as our EDC system of choice. Pros A cost-effective EDC system that is easy to setup, customize for different types of clinical trials and intuitive to use. EDC helpdesk is efficient and helpful. Cons The trial supply management needs improvement to reduce manual touch points. Switched from [Medrio](https://www.capterra.com/p/92497/Medrio/) Viedoc is cost effective and versatile allowing customized set up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Ebaa H. Study Coordinator Hospital & Health Care ### "Viedoc is the most appealing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 21, 2025 It is easy to work with and very esthetically appealing to the eye. Pros I like that the participants are shown as windows rather than a list, with small icon of the number of queries for each participants so it is easy to know the overall status of the queries across the participants. Cons There is no option to leave comment in cases of data not applicable or not collected in error. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Leila B. Project manager Hospital & Health Care ### "Study build experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 19, 2024 Pros It is fairly easy to work with, user friendly once you get used to the structure of it. Very helpful team during study build. Cons It is quite complicated to review and comment on the design during the study build process. Not always easy to follow all the steps with different excel sheets and names of review steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sujith K. Director, Software Development Pharmaceuticals ### "Feasible EDC for Phase I and IV trials" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 26, 2023 Pros Ease of building studies in Viedoc EDC, with multiple inbuilt functionalities. Cost of conducting a trial is less than competition Cons More stability needed for Phase II-III trials. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Klaus S. Study Coordinator Research ### "Great choice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Pros The system is very user friendly. The design of the eCRF through Viedoc Designer team was excellently supervised and our requests were always met in a solution-oriented manner. Viedoc also offers the possibility to create eCRFs in a company administrated organization instance. The elearnig section is very well equipped with video tutorials and use cases. Cons Working in Viedoc using different roles as one person leads to many different tabs, so you have to jump from one window to another. In a few cases, however, it could also be an advantage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Irina W. Head of Data Management Medical Devices ### "Great experience in EDC implementation with Viedoc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2023 Pros During the implementation of the EDC module, the Viedoc team displayed a high degree of competence, flexibility and responsiveness. We received smart advices from the programing team. The Project Manager is very custom orientated and addressed our requests and questions instantly. A great team which delivers timely and with high quality. Cons All worked best and all our requirements were met to our satisfaction Switched from [Ennov EDC](https://www.capterra.com/p/177098/Ennov-EDC/) [LifeSphere Clinical](https://www.capterra.com/p/82328/agClinical/) Poor customer service; EDC did not have all functions we needed; administration was under CRO control Alternatives considered [Medrio](https://www.capterra.com/p/92497/Medrio/) Reasons for choosing Viedoc Competitive price; user friendly interface; ability to perform administration inhouse with no additional costs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PN Prakash N. Engagemet Lead Information Technology and Services ### "Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2023 Very Good Pros Report Module for Custom Reports and Data View Cons Multi tabs is not available it was difficult to work Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User CDM Biotechnology ### "Amazing eCRF system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 1, 2023 Using Viedoc, eCRF can be built quickly because of the flexibility of the design mode. The designer can set up forms in parallel with the definition of edit checks performed by the programmer; in addition, it is very easy to set up the eCRF by personnel with minimal programming knowledge. Thanks to e-learnings, available for all activities and detailed with pictures and videos, navigating the system is very easy as is the use of all the necessary features. Pros \- eCRF design preview very appreciated - Code debug feature in edit checks development mode- User friendly- Easy navigation- Reports function for data reviewing Cons After the GoLive of a new version/revision of the same eCRF, sign/CR/SDV break of the forms involved in the changes may occur. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 14, 2023 Thanks for your positive feedback. Much appreciated. Please note that breaking of SDV/Signature/Review only occurs when there have been updates to the forms that in fact should break these statuses. [View all Reviews](https://www.capterra.com/p/160680/Viedoc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jotform vs Viedoc](https://www.capterra.com/compare/158456-160680/JotForm-4-0-vs-Viedoc)[Greenlight Guru Clinical vs Viedoc](https://www.capterra.com/compare/152998-160680/Greenlight-Guru-Clinical-vs-Viedoc) [TrialKit vs Viedoc](https://www.capterra.com/compare/149821-160680/Clinical-Studio-vs-Viedoc)[RealTime-CTMS vs Viedoc](https://www.capterra.com/compare/126679-160680/RealTime-CTMS-vs-Viedoc)