--- title: "ReputationStacker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReputationStacker Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/160682/ReputationStacker/" page_type: "product" language: "en" --- # ReputationStacker Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReputationStacker ## What is ReputationStacker? ReputationStacker is a complete review management platform that helps businesses collect more reviews, improve local search rankings, and attract new customers—automatically. It's completely automated, managing your online reputation in the background so you can focus on running your business while the system generates, monitors, and responds to reviews for you (or provides you with suggested review responses if you want more manual control). Its reporting tools turn qualitative feedback from reviews and NPS surveys into actionable, data-driven insights. Understand what’s working, spot areas that need improvement, and make changes that improve customer experiences—leading to even more positive reviews. Built to scale, ReputationStacker works for businesses of all sizes, from single location mom & pop shops to franchises with 1000s of rooftops, providing the tools to boost reviews, optimize customer experience, and maintain a strong presence across all locations in local search. ## What is ReputationStacker used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Overall rating Based on 58 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $63 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ReputationStacker Overview Updated September 2026 AI summary ReputationStacker enables businesses of all sizes to automate review requests, monitor and respond to reviews, and manage feedback across multiple locations from a single dashboard. Designed for review management, reputation management, and customer experience, it offers sentiment analysis, multi-channel campaigns, and reporting. Cloud-based deployment and optional AI features support scalable, centralized reputation oversight. ## ReputationStacker alternatives Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [View all alternatives](https://www.capterra.com/p/160682/ReputationStacker/alternatives/) ## FAQs about ReputationStacker Overview ### What problems does ReputationStacker solve? ReputationStacker solves inconsistent review collection, scattered monitoring across sites, slow follow-up on unhappy customers, and manual review requests that rarely convert. Multi-location businesses, healthcare practices, property managers, real estate agents, and service teams use it to automate requests, centralize responses, catch negative feedback early, and improve local search visibility. Answer based on 30 reviews Overview ### Which roles and teams benefit most from ReputationStacker? ReputationStacker is most used by business owners, executives, and marketing teams that need to generate reviews, monitor brand reputation, and improve local visibility. Managers and directors rely on it to automate review requests and response workflows, while professional service leaders use it to strengthen trust and support client acquisition. Answer based on 57 reviews Overview ### What company size and industries is ReputationStacker built for? ReputationStacker is built mainly for small businesses, which make up 88% of reviewers, especially construction firms at 16%. It serves multi-location businesses, franchises, local businesses, healthcare practices, lawyers, home contractors, home service providers, and real estate agents, with additional reviewer concentration in consumer services at 14% and real estate at 11%, often for reputation management. Answer based on 57 reviews Features and Usability ### What are the key features of ReputationStacker? ReputationStacker includes core review management features like automated review requests by email and SMS, review monitoring, response management, and multi-location dashboards. Differentiating features include negative feedback management, follow-up workflows, location comparison reporting, sentiment analysis, and CRM integrations that trigger requests automatically after jobs or appointments. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? ReputationStacker starts at $63 per user/month for the Lite plan, which includes unlimited email invites and standard security. The Standard plan is $79 and adds 200 SMS text invites, review monitoring, tools and reports. Professional is $99 and includes 500 SMS text invites, HIPAA-compliant security, and a free trial is available. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does ReputationStacker integrate with? ReputationStacker connects natively to Zapier. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ReputationStacker offer? ReputationStacker provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference materials for setup and ongoing learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does ReputationStacker offer, and how do users rate the experience? ReputationStacker offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, friendly, and helpful, with quick responses and easy setup guidance. A recurring frustration is difficulty finding contact information, and some reviewers report problems with phone support when they need direct assistance. Answer based on 24 reviews Client support ### How good is ReputationStacker customer support? ReputationStacker provides responsive customer support and an easy onboarding experience for busy teams. Small businesses, multi-location operators, and healthcare practices often mention quick help, simple setup, and useful guidance, though teams with unusual workflows may still need some hands-on configuration to match their process. Answer based on 20 reviews ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ReputationStacker supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of their online reputation, allowing teams to respond faster and make better decisions about the customer experience. Review Request 5.0 (23) 95.65% of 23 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Feedback Management 5.0 (20) 100.00% of 20 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Review Monitoring 5.0 (22) 95.45% of 22 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (27) 96.30% of 27 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Customer Experience Management 5.0 (24) 100.00% of 24 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Review Notification 5.0 (24) 95.83% of 24 reviewers that rated this feature as important or highly important Notifies a business when a review is left ReputationStacker 105 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Automated Responses: Automatic reply functionality for incoming messages - Autonomous Task Execution: Completes tasks independently without constant human intervention - Badges: Assigns achievement badges to high-performing employees based on pre-determined standards. - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CES Survey Structure: Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Corporate Reporting: Helps monitor the overall performance of marketing efforts and brand establishment. - CRM Integration: Integration with third-party CRM systems - Cross-system Integration: Works across multiple software systems or databases - CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Keyword Tracking: Track and monitor a specific set of keywords - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple Branding Support: Allows users to deploy surveys and intake feedback data for multiple brands. - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Negative Feedback Management: Identify, track, and respond to negative feedback - Net Promoter Score (NPS): Calculates net promoter score (NPS) using customer feedback data. - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Response Types: Evaluate consumer feedback to ensure that it's authentic and relevant. - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Review Sharing: Share internal and external reviews on social media platforms - Reviewer Validation: Checks to ensure the reviewers are real people who used the products. - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Stakeholder Management: Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Syndication: Manage syndication to distribute reviews across multiple channels. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Team Workflow: Helps establish a workflow that allows team members to communicate effectively and collaboratively. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.9 (58) 4.9 Based on 58 reviews ## Pricing Value for money 4.9 (52) Free Trial [View pricing plan details](https://www.capterra.com/p/160682/ReputationStacker/pricing/) Lite $63.00 Per User,Per Month It includes: - Unlimited email invites and standard security Standard $79.00 Per User,Per Month It includes: - 200 SMS Text Invites - Review Monitoring - Tools & Reports and Standard Security - Unlimited Email Invites Professional $99.00 Per User,Per Month It includes: - 500 SMS Text Invites - Review Monitoring - Tools & Reports and HIPAA-Compliant Security - Unlimited Email Invites Value for money 4.9 (52) 4.9 Based on 52 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (52) 4.9 Based on 52 reviews ## User reviews Overall rating 4.9 Based on 58 reviews Filter by rating 5(55) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DS Damon S. Business Manager Health, Wellness and Fitness ### "Excellent reputation management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2026 We use to use another platform for reviews that had all kinds of other bells and whistles that we didn't use and the platform itself was complicated and had a steep learning curve. One of our managers suggested we try ReputationStacker because she used it at her last job and said that it's really good for online reputation management but also that it's easy to learn. She wasn't wrong. I'd say that you don't really have to "learn" anything to use it - it's all about setting it up at the beginning so it runs all automatically, and the support people were more than helpful when we were setting it up or anytime we've had any questions after that. Pros What I like the most about ReputationStacker is how effective it is at online reputation management, especially considering that it's pretty much hands off and runs itself. We have it connected to our CRM so that when a customer moves to a certain status then they get added to ReputationStacker and it gets them to write a review. Then it responds to the review. Then it analyzes the review and flags it if the customer needs human follow up. And it auto-shares our reviews on FB & IG. And the reviews it gets push us higher in Google and AI recommendations. Cons There is nothing that I don't like or don't find reliable with ReputationStacker. It always performs as I would expect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2026 We love to hear when ReputationStacker is recommended by a new team member who used it at a previous job - that trust means everything to us. Thanks for your review, Damon! BH Brenden H. Sales and Marketing Consumer Services ### "Intuitive reputation management softare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 For our business reputation management comes down to consistently getting a lot of reviews and responding to them and making sure that our customers are happy. ReputationStacker does all of that without taking much time to manage. It is very well designed. Pros ReputationStacker is the best reputation management system. It is automated and intuitive and it is easy to use so we use it. Cons There's nothing I would choose to change in the system. I wish we started using ReputationStacker sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2026 Ah - this is so good to hear, Brenden! We put a lot of love into the design of ReputationStacker :) CM Chris M. Owner Operator Construction ### "A good system for getting customer reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 It sends the surveys out by email and text message and we get customer feedback and our customers click through to write reviews. It works a lot better than asking customers to write a review or having them scan a QR code. Pros Our locations all rank better on Google because of the customer reviews we get from using ReputationStacker. Cons I guess it would be nice if it were free :) Other than that I can't think of something that's not good about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2026 It's wonderful to hear that ReputationStacker is getting you such excellent results at all of your locations, Chris! MG Maria G. Director of Marketing Consumer Services ### "Easy to use system to get Google reviews, boost local search rankings, manage reputation for business locations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 ReputationStacker helps increase our business's presence and rank on sites like Google, which helps attract new customers. It is very easy for my staff to use and it is extremely effective in helping us obtain more Google reviews. The customer feedback tool and experience analysis are also nice. I would gladly choose this product again. Pros I love how ReputationStacker automates the time-consuming process of following up with clients to get them to write reviews. It is extremely helpful for people who wear a lot of hats. Setting up the system was also very quick. Cons I needed some help from their support team to add all of my review site links. I couldn't figure out the URLs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2026 Finding the right review site links can be tricky, Maria - glad our team was able to help you! TS Tim S. Manager Consumer Services ### "ReputationStacker is our online reputation system of choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 ReputationStacker helps by automatically asking customers for feedback and reviews. It is the ideal system for doing both of these things. Customer support is on top of anything you need help with. I am happy with the new features that they roll out and happy with it overall for online reputation management. Pros I like how easy ReputationStacker is to set up and use. I didn't feel like I needed to learn something new to start using it. Cons I don't have anything negative to say about it, or anything that I like least. Support is always available and helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2026 Hey - thanks for the review, Tim! We're also excited about our new feature roll-out. The new AI review responses engine is getting really great feedback, as is the Sentiment Report. Keep an eye out for more new features in the next couple months! KD Kelly D. Brand Manager Retail ### "Automated review request and reminders gets us reviews that keep us ranking high in Google" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 It keeps reviews the reviews coming in and keeps us ranking high in Google. It's a real no brainer set it and forget it for getting reviews. Pros I like the automated review reminders that ReputationStacker sends because the initial email or text message doesn't always get people to leave reviews. Cons I have zero things that I don't like about ReputationStacker. It is very user friendly. I recommend it for every business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 ReputationStacker's set-it-and-forget-it functionality is one of the things we hear most often from our users as a favorite part of the system, Kelly! Thanks for taking the time to leave a review :) OC Ollie C. Head of Digital Marketing Consumer Services ### "Customer reviews and feedback with ReputationStacker online reputation management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 ReputationStacker helps us get reviews and customer feedback for all of our locations. It makes a big difference in getting Google reviews and for the online reputation of our whole business. Pros ReputationStacker makes it so easy for each of our locations to get valuable Google reviews that help keep our phones ringing with new business and keep us ranking at the top of Google. We're busy enough trying to run the rest of our business, so I really like that ReputationStacker is so easy to use and works in the background without needing constant clicking from me or my managers. Cons I didn't realize that adding more locations would cause the free trial to end, but there was a warning message and its fine since we planned on using it anyway. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 It's nice to hear that you're using ReputationStacker to gather customer feedback in addition to gettin reviews, Ollie! SJ Stacy J. Brand Coordinator Business Supplies and Equipment ### "Reviews, customer feedback, and local location marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 ReputationStacker takes care of all of our locations for online reputation. It is very good for getting reviews and customer feedback. The reports are also a big added benefit that we use to compare our locations performance to each other. Pros With ReputationStacker we've gotten more reviews than I could have imagined possible. Every one of our locations ranks at or very near the top of Google local search results. The review replies function is a great feature we use too. Cons ReputationStacker is very good. I don't have anything that I don't like about it it or that hasn't worked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 We rebuilt ReputationStacker a few years ago to specifically serve larger, multi-location enterprises, Stacy. It's excellent to hear that it's working so well for you! PB Phil B. Vice President, Marketing Restaurants ### "We're very happy with ReputationStacker compared to similar systems for enterprise reputation management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide. Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions. Overall we are very satisfied with ReputationStacker. Pros I really appreciate the review request and response automations. It makes getting reviews for our business locations very easy. The location reports are also good for seeing if anything is an issue at any of our locations. Cons There is nothing to I can think of that is problematic or not good about it. I've never experienced errors. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing ReputationStacker We chose ReputationStacker because it has better pricing and satisfied our requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 We're really proud of reports, so it's wonderful to hear that they're helping you so much, Phil! AH Amanda H. Practice Manager Hospital & Health Care ### "ReputationStacker is the best online reputation management software I've used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 ReputationStacker is the best online reputation management software I've used, and I've used a few others before including BirdEye and Podium. ReputationStacker has all of the features without the long contracts and high fees. I also like the dashboard better for managing multiple business locations. It's a better layout and saves me time. Pros I appreciated the free trial to make sure that we liked it before we committed. The ReputationStacker support team was very attentive to make sure we were set up correctly and comfortable using the system. It's an easy enough system that adding more locations and training more staff takes just a moment to do whenever we need to. Cons It's not often that I don't find something to complain about with a software system, but I have no complaints with this one at all. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing ReputationStacker It has a lot better price and no long term contract and does the same things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 The fact that you chose ReputationStacker over the big legacy platforms like Birdeye and Podium is excellent, Amanda. The fact that you've stuck with us is even better :) [View all Reviews](https://www.capterra.com/p/160682/ReputationStacker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Trustpilot vs ReputationStacker](https://www.capterra.com/compare/160682-169618/ReputationStacker-vs-Trustpilot)[Birdeye vs ReputationStacker](https://www.capterra.com/compare/152997-160682/BirdEye-vs-ReputationStacker) [GatherUp vs ReputationStacker](https://www.capterra.com/compare/160682-239159/ReputationStacker-vs-GatherUp)[Localyser vs ReputationStacker](https://www.capterra.com/compare/160682-177408/ReputationStacker-vs-Localyser)