--- title: "ReputationStacker Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ReputationStacker the right Reputation Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160682/ReputationStacker/reviews/" page_type: "reviews" language: "en" --- ReputationStacker 4.9 (52) [View alternatives](https://www.capterra.com/p/160682/ReputationStacker/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of ReputationStacker Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews HV Hailey V Marketing CoordinatorAutomotive, 201 - 500 employeesUsed the software for: 6-12 months. “I like how automated everything is for review collection and also for seeing the reviews for all locations in one place and having reports so we can see how we're doing at each location.“ March 1, 2026 TF Tristan F Marketing CoordinatorLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “It used to be a little annoying to manually enter our clients into ReputationStacker but then the support people showed me how to use the integrations to do it automatically.“ March 4, 2026 MC Mike C ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Reputationstacker helps us get more Google reviews for all of our locations, which makes it much easier to manage feedback across the board and rank better when people search in Google.“ February 18, 2026 PB Phil B Vice President, MarketingRestaurants, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I've never experienced errors.“ July 22, 2026 DJ Dani J Digital Media ManagerConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “Adding new locations of our business and getting reviews for them right away is easy and intuitive with ReputationStacker.“ June 10, 2026 NJ Noel J BrokerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “I do not think all of the bugs were worked out yet.“ June 12, 2025 AH Amanda H Practice ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “It's an easy enough system that adding more locations and training more staff takes just a moment to do whenever we need to.“ July 17, 2026 MC Michelle C ManagerInternet, 2 - 10 employeesUsed the software for: Less than 6 months. “The non existent phone support. “ November 18, 2020 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thomas Z. advisory board Banking Used the software for: 1-2 years ### "Reputation Stacker the best in its field" January 10, 2023 5.0 Since I began using Reputation Stacker for my business and it has been such a great experience! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty. Pros 1\. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale. Cons I cannot think of anything that is missing Alternatives considered [Moz Local](https://www.capterra.com/p/116352/Moz-Pro/) Reason for choosing ReputationStacker Features and customer support Review Source Response from ReputationStacker November 9, 2023 This is so great to hear, Thomas! PS - A new batch of features to help you get even more reviews is launching very soon... AH Amanda H. Practice Manager Hospital & Health Care Used the software for: 1-2 years ### "ReputationStacker is the best online reputation management software I've used" July 17, 2026 5.0 ReputationStacker is the best online reputation management software I've used, and I've used a few others before including BirdEye and Podium. ReputationStacker has all of the features without the long contracts and high fees. I also like the dashboard better for managing multiple business locations. It's a better layout and saves me time. Pros I appreciated the free trial to make sure that we liked it before we committed. The ReputationStacker support team was very attentive to make sure we were set up correctly and comfortable using the system. It's an easy enough system that adding more locations and training more staff takes just a moment to do whenever we need to. Cons It's not often that I don't find something to complain about with a software system, but I have no complaints with this one at all. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing ReputationStacker It has a lot better price and no long term contract and does the same things. Review Source VM Valerie M. Manager Cosmetics Used the software for: Less than 6 months ### "Not sure worth the value" September 10, 2019 3.0 Did not think it was that easy to use or understand. I decided to drop it. Pros Texting and email offered. Cons Requires a lot of work because it is not integrated into my own Customer management system. Decided to drop the software. Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected. Review Source Response from ReputationStacker November 9, 2023 Thank you for the feedback, Valerie. We're introducing integrations in the next month, which will make getting more reviews completely hands-off for you. Hope you'll give us another try! PB Phil B. Vice President, Marketing Restaurants Used the software for: 1-2 years ### "We're very happy with ReputationStacker compared to similar systems for enterprise reputation management" July 22, 2026 5.0 We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide. Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions. Overall we are very satisfied with ReputationStacker. Pros I really appreciate the review request and response automations. It makes getting reviews for our business locations very easy. The location reports are also good for seeing if anything is an issue at any of our locations. Cons There is nothing to I can think of that is problematic or not good about it. I've never experienced errors. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing ReputationStacker We chose ReputationStacker because it has better pricing and satisfied our requirements. Review Source DJ Dani J. Digital Media Manager Consumer Services Used the software for: 1-2 years ### "ReputationStacker is the ideal reputation management system for rapidly expanding businesses opening multiple locations" June 10, 2026 5.0 In the past five weeks we opened three new locations of our business and they are all already ranking in the top 5 in the Google local pack in each of their markets. That's crazy if you think about it, but it's true! We get more reviews than any of our competitors, and the reporting is also really good. I can see how each location is performing against other locations for review, Net Promoter Score, and the new customer sentiment reporting is very cool. As we open more locations, ReputationStacker is helping us keep the same high level of customer experience that our original stores have. Pros Adding new locations of our business and getting reviews for them right away is easy and intuitive with ReputationStacker. We start using it on day 1 when we open a new store. ReputationStacker gives us a big advantage over the competition when our new locations can start getting reviews right away. Cons There is not any part of ReputationStacker that I do not like. Everything is well designed and it always works. Review Source Response from ReputationStacker June 11, 2026 We're proud to be part of your growth journey, Dani! CS Courtney S. Paid Media Specialist Consumer Services Used the software for: 2+ years ### "ReputationStacker for Easy Review Collection and Follow-Up at Our Medspa Locations" June 24, 2026 5.0 I work for a chain of medspas. We use ReputationStacker to get our patients to leave reviews. It is extremely effective for gathering patient reviews and customer feedback. Additionally, we use it to follow up with patients who haven't had the best experiences. We can assign team members to follow up using the follow up feature, and they can mark whether or not they followed up and what happened. Pros It assists us in getting patients to write reviews for each of our medspa locations and it also helps us in following up with patients who didn't have a perfect experience to resolve any issues they may have. Cons A direct Integration with our EHR would be nice. Other than that everything has been good and they are very helpful. Review Source Response from ReputationStacker July 1, 2026 Love that you're using the follow-up feature to close the loop with your patients, Courtney! We'll reach out to you re: your EHR - depending on their API we may be able to build a direct integration :) BH Brady H. Marketing Director Construction Used the software for: 6-12 months ### "ReputationStacker is Online Reputation Management on Autopilot" July 13, 2026 5.0 ReputationStacker is a great way to get Google reviews for your business. We use it to send customers review requests after every job we complete and we get a lot of reviews because of it. Pros It's just like they say - ReputationStacker is online review management on auto-pilot. We use it to get reviews on Google and for customer feedback to see if our customers are happy or if we need to fix anything. I like the review widget so we can post our reviews on our website. Cons I don't have anything that I don't like with it or anything to complain about. I like everything that it does. Review Source JA Jason A. Vice President of Marketing Construction Used the software for: 2+ years ### "ReputationStacker is the best all-in-one reputation management and multi-location marketing platform" July 15, 2026 5.0 ReputationStacker sends out review request emails and text messages to our customers at all of our locations and gets them to write reviews. Then it tracks the reviews in the dashboard and makes it very easy to respond to the reviews there. We have it set to do everything automatically, so I only check on it once in a while because it does such a good job. Pros Its an easy to use system that really helps with getting reviews, monitoring reviews, and responding to reviews. We set it up to automate pretty much everything. It makes our online reputation management very easy for all of our locations. Cons I have no complaints about ReputationStacker. I am very glad we found this system. I would recommend it to anyone. Review Source OC Ollie C. Head of Digital Marketing Consumer Services Used the software for: 6-12 months ### "Customer reviews and feedback with ReputationStacker online reputation management" July 25, 2026 5.0 ReputationStacker helps us get reviews and customer feedback for all of our locations. It makes a big difference in getting Google reviews and for the online reputation of our whole business. Pros ReputationStacker makes it so easy for each of our locations to get valuable Google reviews that help keep our phones ringing with new business and keep us ranking at the top of Google. We're busy enough trying to run the rest of our business, so I really like that ReputationStacker is so easy to use and works in the background without needing constant clicking from me or my managers. Cons I didn't realize that adding more locations would cause the free trial to end, but there was a warning message and its fine since we planned on using it anyway. Review Source RM Rick M. Real Estate Agent Real Estate Used the software for: 6-12 months ### "ReputationStacker is great for review generation for real estate agents" June 8, 2026 5.0 ReputationStacker is a very easy system to use to get more Google and Zillow reviews. It is great for real estate agents since reviews are so important for us. Pros Client follow-up: ReputationStacker gets our clients to write reviews on Google and Zillow We our clients to write these reviews but it still takes the automated follow-up to get them to actually write it. ReputationStacker is great for that. Cons Nothing. There's nothing I don't like or that should be changed about it. I like how it works and it does a good job. Review Source Response from ReputationStacker June 10, 2026 Thanks for taking the time to write a review, Rick! It's great to hear that ReputationStacker is helping you get more reviews on Google and Zillow. Stay tuned for some brand new features that we're releasing in the next couple of weeks that will seriously help you improve your online reputation management! JA Jay A. COO Information Technology and Services Used the software for: 1-2 years ### "Valuable for getting customer reviews" September 8, 2020 5.0 Reviews are crucial to for business validation. ReputationStacker does a good job at requesting and posting customer reviews. Pros The program allows you to send an email with a rating scale (1 to 5 stars) and request for comments to new customers and have it directed to different review sites such as Google Reviews. Reviews with less than 4 stars are not automatically posted which gives you the opportunity to vet unreasonable bad reviews. Cons It is difficult to determine if the reviews are are going to the selected sites. Also reviewers cannot figure out how to correct error such as accidentally entering the wrong number of stars. It is also somewhat pricey. Review Source Response from ReputationStacker November 9, 2023 It's so good to hear that ReputationStacker is helping you get more reviews, Jay! The new layouts we're launching in the next month should reduce any problems that some of your customers are having. We can't wait to launch these! GS Glenn S. Owner Real Estate Used the software for: 1-2 years ### "Getting Reviews Made Easy" February 24, 2021 5.0 Great customer service, very responsive to my questions. Pros As a small business, you can't afford to get one negative review while growing the business. Two years ago, The House Whisperer had zero reviews. Today we have over 100 5-star reviews... thanks to Reputation Stacker. We highly recommend RS to anyone who wants to take charge of their online reviews. Cons Initially, found the software a little difficult to navigate as a first time user. Review Source Response from ReputationStacker November 9, 2023 100 reviews for a home inspection service? Pretty darn impressive, Glenn! We'd like to take all of the credit, but it sounds like you're doing a few things right on your end too :) RZ Richard Z. Director of Sales & Marketing Construction Used the software for: 6-12 months ### "Works better than expected" March 19, 2020 5.0 Pros Ease of use on the consumer side. automatic scheduling Cons user portal could use some clarity in the function of each tab Review Source Response from ReputationStacker November 9, 2023 Hey Richard - thank you for the feedback! Our new portal is launching in the next month. Should make navigation much easier :) HF Heidi F. Owner Construction Used the software for: 6-12 months ### "Have had great return on this investment " January 20, 2020 5.0 We have had better return on requesting reviews using this opposed to two other paid request sites we have used in the past with our SEO. Pros I like that it has a template set up. You can control the frequency for send outs. Cons Still trying to figure out some of the options and how to use it efficiently Review Source Response from ReputationStacker November 9, 2023 Better than the other 2 review systems you tried, Heidi? We'll take that all day! If you need any help, don't hesitate to email us at support@reputationstacker.com. We're here for you 7-days a week! TC Trevor C. Owner Furniture Used the software for: 6-12 months ### "Awesome Service" September 20, 2019 5.0 Awesome experience with ease of use for getting out review requests. Pros It is very easy to drop in all of the needed information. Cons Trying to learn all of the areas was a bit difficult at first. Review Source Response from ReputationStacker November 9, 2023 Great to hear, Trevor! PS - We'll be launching a new system layout very soon, which will make it much easier to navigate. JL Jordan L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "No Brainer for a Small Business" September 16, 2019 5.0 Reputation stacker has been instrumental in obtaining me quadruple the amount of reviews as my competitors Pros Takes the awkwardness out of asking for, and increases the percentage of obtaining a review. Cons its all good. Review Source Response from ReputationStacker November 9, 2023 4x the reviews of your competitors? That's what we're talking about, Jordan! CL Cassandra L. Owner Retail Used the software for: Less than 6 months ### "Easy to use" January 21, 2021 5.0 Pros Easy to use and customer service is very good. Billing is a bit difficult to navigate, but overall a very effective software. Cons Billing takes you to a different dashboard and buttons are not obvious. Review Source Response from ReputationStacker November 9, 2023 Our billing dashboard is getting a makeover in the next month, Cassandra! It's going to be smooth as butter :) AN Amanda N. Marketing Manager Legal Services Used the software for: 1-2 years ### "We use ReputationStacker to get reviews and help improve the client experience at all of our offices" March 29, 2026 5.0 We use ReputationStacker to get reviews for our different offices and see how they are comparing to each other not just in review ratings and volume but also in client experience. This helps us keep a very high bar and offer exceptional service, which really helps with word of mouth and getting new clients. Pros I like how it helps us to get more reviews, but to me the real value is in how it gives us real time insights to improve our client experience. Cons Nothing. There's nothing I don't like about it. If you have a question, their support team is right there to help you, and I've never had any issues. Alternatives considered [SOCi](https://www.capterra.com/p/173850/SOCi/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing ReputationStacker ReputationStacker is focused on reviews and feedback and improving the customer experience. The other software we looked at had too many features that our CRM already has included. Review Source Response from ReputationStacker April 6, 2026 Thanks, Amanda! We're hearing more and more that users like you are getting tremendous value out of the new insights reports for improving your client experience. This is great to hear! HW Hannah W. Marketing Director Consumer Services Used the software for: 2+ years ### "We use ReputationStacker for Google reviews for our locations" March 17, 2026 5.0 We started using ReputationStacker a few years back when we realized that the review game was switching over almost entirely to Google. You can use ReputationStacker to get Google reviews (or Facebook or Angi or whatever other reviews you want) and then you can also respond to Google reviews in ReputationStacker. So we can do it all in one platform, which I like a lot especially as we continue to grow and add more locations. Pros I like how it automatically gets Google reviews for our locations. It's so easy to use. We connected it to our job management platform so it runs by itself and sends out review request every time our technicians finish a job. Cons I like everything about it. It's easy to use and it doesn't cost a lot for how valuable it is for us. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing ReputationStacker We chose ReputationStacker because Birdeye costs a lot more, has long contracts, and is a way bigger system that has a lot of features we don't need. Review Source Response from ReputationStacker March 23, 2026 Thank you for taking the time to review us, Hannah! We love to hear how much value ReputationStacker is providing for your business. DS Daniel S. Brand Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy setup and the perfect reputation management platform for expanding businesses" March 13, 2026 5.0 We are a chain of gyms/fitness centers in the Chicago area that is rapidly expanding to other territories. When we were just a few locations we could handle reviews and reputation management on a per-location basis. Once we hit more than 10 locations we needed a system to manage it. I am really impressed with how ReputationStacker gets new reviews and pulls all of our reviews into the dashboard so we can respond to them and follow up with our clients. A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally. Pros What I like best about ReputationStacker is how it works on its own and how easy it was to get going with it. Less than 10 minutes to set up. The setup wizard was key. It made setup so intuitive and easy. We had everything set up for our first location in less than five minutes, and adding our additional locations and integrating it with our CRM took even less time. After that the reviews come in like clockwork. We use it every day to make sure we're constantly getting new reviews and keeping our clients happy. Cons I like everything about it. Can't imagine doing our reputation management any other way. There are no negatives. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing ReputationStacker ReputationStacker is focused on reviews and customer feedback and using that to get more clients, rank better, and improve your business. The other options we looked at have too many features that we already pay for with other systems. They also cost a lot more and try to lock you into a long contract. Review Source Response from ReputationStacker March 16, 2026 Glad the setup wizard was helpful, Daniel! We're always making tweaks to improve onboarding and help you get more reviews faster. Thanks for taking the time to write a review :) MC Mike C. Manager Construction Used the software for: 1-2 years ### "Reputationstacker crushes it for Google reviews for all of our locations" February 18, 2026 5.0 We are in a highly competitive business (plumbing, heating, and cooling) in a crowded market. So we need a lot of reviews coming in all the time in order to rank in Google local and to make our business the obvious choice over our competitors. Reputationstacker handles this for all of our locations. It keeps the Google reviews coming in every day. We easily get 5 or 6 times the amount of reviews we used to get before using Reputationstacker. Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does. So I am very happy with Reputationstacker. Pros Reputationstacker helps us get more Google reviews for all of our locations, which makes it much easier to manage feedback across the board and rank better when people search in Google. Cons Nothing much to add. It does a good job for what we need it to do, and it meets our needs and then some. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing ReputationStacker Birdeye was too expensive for offering the same services as Reputationstacker, and we already use Keap for the other stuff that Birdeye does. Review Source Response from ReputationStacker February 27, 2026 We updated the UI recently to help larger multi-location businesses with their online reputation management. It's great to hear that you're benefiting from this update! Keep your eye out for a few more features we'll be launching over the next couple of months specifically designed for multi-location review and reputation management! JH Justin H. Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "Review workflow management for urgent care chain" January 25, 2026 5.0 Before using this system requesting reviews and tracking them wasn't handled consistently. Some of our locations asked for reviews and replied to reviews quickly, others didn't at all. Reputation Stacker brought order to that chaos. Review requests go out automatically so we're collecting reviews more steadily. That's helped our locations appear higher in local search and patients often mention reading recent reviews before coming in. Also, our response habits are stronger, and managers and execs have visibility into what's happening across all locations. Pros We get new reviews for all of our locations and we can keep track of them in one place. I don't have to chase managers or login to different review platforms to keep track of it all. It cut down a tone of back and forth and keeps our locations looking engaged online. Cons There's not much to complain about, but I'll say the first time I dug into the analytics section I need a few minutes to understand where everything lived. Once I got my bearings, it stopped being an issue. Review Source Response from ReputationStacker February 4, 2026 We love this feedback, Justin! We've been focused on building more features and strengthening existing workflows to make our multi-location reputation management tools even stronger for users like you. Some big new features are coming out in the next few months and we can't wait to share them with you! SJ Stacy J. Brand Coordinator Business Supplies and Equipment Used the software for: 1-2 years ### "Reviews, customer feedback, and local location marketing" July 25, 2026 5.0 ReputationStacker takes care of all of our locations for online reputation. It is very good for getting reviews and customer feedback. The reports are also a big added benefit that we use to compare our locations performance to each other. Pros With ReputationStacker we've gotten more reviews than I could have imagined possible. Every one of our locations ranks at or very near the top of Google local search results. The review replies function is a great feature we use too. Cons ReputationStacker is very good. I don't have anything that I don't like about it it or that hasn't worked. Review Source LP Lauren P. Attorney Law Practice Used the software for: 1-2 years ### "ReputationStacker Boosted Our Reviews and Google Rankings" March 6, 2026 5.0 As a law firm in Philadelphia, we have literally hundreds of competitors and everyone wants the top spot in Google maps. ReputationStacker gets us ongoing reviews from our clients and that helps keep us at the top of Google. That alone is worth tens of thousands of dollars every month for us. I can't think of any other marketing tactic or software that has that kind of return. Pros Our law firm operates in a very competitive market, and ReputationStacker helps us collect more reviews than our competitors. As a result, we’re able to rank at the top of Google search results and strengthen our online presence. Cons I don’t have anything negative to say about it. It was simple to set up, and it has been easy to use ever since. Review Source Response from ReputationStacker March 12, 2026 Sounds like using ReputationStacker to get more Google reviews is paying huge dividends for your law firm, Lauren! We hear from our users all the time that the ROI of ReputationStacker is second to none when it comes to driving new business - glad you're experiencing the same :) TF Tristan F. Marketing Coordinator Law Practice Used the software for: 6-12 months ### "ReputationStacker is a Google review machine" March 4, 2026 5.0 It was easy to set up and once their support people showed me how to use the integrations it works completely on its own. It is crazy just how many Google reviews we get now that we use ReputationStacker. Pros What I like most about ReputationStacker is how many Google reviews it gets us. The amount of Google reviews we get using ReputationStacker vs. manually asking our clients to write reviews still blows me away. Cons It used to be a little annoying to manually enter our clients into ReputationStacker but then the support people showed me how to use the integrations to do it automatically. Review Source Response from ReputationStacker March 10, 2026 It's great that you're taking advantage of our integrations to automate your Google review collection with ReputationStacker, Tristan! Glad to hear we were able to help you get everything connected :) Similar Products Featured