# Page 2 | ReputationStacker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ReputationStacker the right Reputation Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160682/ReputationStacker/reviews --- ReputationStacker 4.9 (42) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ReputationStacker ## Showing most helpful reviews Showing 26-42 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DS Deirdre S. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Platform" October 3, 2019 5.0 We utilized Reputation Stacker as it is HIPAA compliant and allows us to reach out to our patients for feedback on their experiences. I really like that the software provides us with the ability to respond and address and lower ratings directly with the patient immediately. This product has helped us greatly increase our star rating, as people may not normally post any review, however now it is easy for them to post one! Highly satisfied with Reputation Stacker. Pros It is easy to use and you can see the progression of your request for feedback. Cons I have not encountered any problems with this software in the time we have been using it. Reason for choosing ReputationStacker HIPAA compliance Review Source Response from ReputationStacker November 9, 2023 This is great to hear, Deirdre! We often hear our clients in the healthcare space say that they went from virtually no reviews to 10x overnight. Patients can be hesitant to post reviews if you don't ask them. Lucky for us, ReputationStacker makes that ask an easy one ;) Glad to hear that it's working so well for you! Jay A. Co-Founder Computer Software Used the software for: 6-12 months ### "Works well but pricey" September 23, 2019 4.0 It has worked well and fairly easy to set up. Pros The ability to get reviews forwarded to different sites. Cons We had raters that got confused and gave us a 1 star review but a great comments. We do not see a way to rectify that. Review Source Response from ReputationStacker November 9, 2023 Thanks for the feedback, Jay. Our next release should fix the problem of confusion that some of your clients gave you. We're really excited to launch this new version! GS Glenn S. Owner Real Estate Used the software for: 1-2 years ### "Getting Reviews Made Easy" February 24, 2021 5.0 Great customer service, very responsive to my questions. Pros As a small business, you can't afford to get one negative review while growing the business. Two years ago, The House Whisperer had zero reviews. Today we have over 100 5-star reviews... thanks to Reputation Stacker. We highly recommend RS to anyone who wants to take charge of their online reviews. Cons Initially, found the software a little difficult to navigate as a first time user. Review Source Response from ReputationStacker November 9, 2023 100 reviews for a home inspection service? Pretty darn impressive, Glenn! We'd like to take all of the credit, but it sounds like you're doing a few things right on your end too :) TC Tony C. COO Real Estate Used the software for: Less than 6 months ### "We have had good success" September 16, 2019 5.0 It's been pretty great from day 1. I find it a bit off that customer service is done all through email though. Pros It's really easy to implement and has great functionality. Cons I actually can't think of anything that I don't like about the software itself Review Source Response from ReputationStacker November 9, 2023 Thank you for your feedback, Tony. Yes, we do all of our customer support via email. We've actually tried phone support in the past, and we've found that a lot of our customer support requests were for people who needed help locating where something is in the system or how to perform a specific action, so email lends itself to that a little better than phone since we can include photos/gifs/videos. Also, we're here 7 days a week to help and tend to respond within a few minutes usually. Anyway, we're really glad to hear that the system is working so well for you! JJ Jennifer J. Owner Consumer Services Used the software for: 6-12 months ### "Great to get reviews across multiple platforms." October 10, 2019 5.0 We were having trouble easily getting Google, FB, Yelp etc... reviews. This software has allowed us to solve that problem. We now have alot of GREAT reviews. Pros The ease of use & notification when reviews come in. Simple enter email or cell# and the questionnaire is sent to receiver where they can easily review our company, service & products. Cons The initial setup, customer service was not very helpful, just told me to read the user manual. Review Source Response from ReputationStacker November 9, 2023 Hey Jennifer - we're so glad that ReputationStacker is helping you get more reviews. And thank you for the honest feedback about your trouble with our customer service. We're reviewing our interactions with you and we promise we'll do better next time :) RZ Richard Z. Director of Sales & Marketing Construction Used the software for: 6-12 months ### "Works better than expected" March 19, 2020 5.0 Pros Ease of use on the consumer side. automatic scheduling Cons user portal could use some clarity in the function of each tab Review Source Response from ReputationStacker November 9, 2023 Hey Richard - thank you for the feedback! Our new portal is launching in the next month. Should make navigation much easier :) JG John G. CEO Hospitality Used the software for: 6-12 months ### "Awesome Prudect" September 16, 2019 5.0 Its been great. It took our google stars up 5 spots already and climbing daily. Pros It brings in 5 star reviews on the regular basis Cons Have not found any issues with the software. Reason for choosing ReputationStacker Great Google Reviews. Review Source Response from ReputationStacker November 9, 2023 Awesome to hear, John! CC Charles C. Physician Health, Wellness and Fitness Used the software for: Less than 6 months ### "One for the good guys" February 18, 2022 5.0 So far, very good Pros This gives me an extremely convenient way to ask my patients for reviews. And they are now leaving many more on the leading websites. Cons nothing for now, it is currently meeting all my needs Reason for choosing ReputationStacker unaware of any other product that is so easy to use Review Source Response from ReputationStacker November 9, 2023 Good guys deserve more reviews, Charles! Glad to hear we're helping you get what you deserve :) KR Kim R. Account Manager Internet Used the software for: Less than 6 months ### "Great review software" September 16, 2019 5.0 Pros I like that it is very easy to use and sends reminders to customers every couple of days. I also like that there are multiple sites they can choose from. Cons I wish there was an easy way to have it send different template emails to customers, without having to sign up for a different location. Review Source Response from ReputationStacker November 9, 2023 Thank you for your feedback, Kim! PS - We'll be releasing some new features very soon that may give you what you're looking for :) GM Glenn M. Attorney/Owner Legal Services Used the software for: 1-2 years ### "Great Review Manager" October 8, 2019 5.0 This is a seamless system and allows us to receive reviews without any hassle. Pros Easy to use, customizable and it automated requesting reviews from our clients. Cons There is really nothing I don’t like about this system. Review Source Response from ReputationStacker November 9, 2023 So good to hear this, Glenn - thank you! TC Tyler C. co-owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Basic but GREAT" October 28, 2019 4.0 Good value for the cost, they do need some form of customer service though to call if any issues arise. Pros Pretty easy to use, we did get more online reviews and continue to use RS. Cons I don't believe there is any phone customer service department with RS, couldn't even find a number anywhere, a little odd, but I solved my problem on my own Review Source Response from ReputationStacker November 9, 2023 Thanks for taking the time to share your feedback, Tyler. You can always get support by emailing us at support@reputationstacker.com. We actually had phone support in the past, but many of the people who needed help needed to see a photo or gif or video so we could show them where something was or how to perform an action, and email works so much more better for this. So that's why our support is via email rather than phone. We also answer our email 7-days a week, and usually within a few minutes. Hopefully this helps! GL Glen L. Project consultant Construction Used the software for: Less than 6 months ### "Works Great" March 15, 2023 5.0 We are trying to build up more google reviews Pros Everthing works as promised.Is this long enouth now?? Cons No concerns yet, nothing we dislike at this time. Review Source Response from ReputationStacker November 9, 2023 We say... yes, it's long enough! Looks like Capterra wanted you to write a little more, Glen, but we're just happy you gave us 5-stars across the board :) RW Roger W. President Real Estate Used the software for: 6-12 months ### "Works as designed and it is effective in obtaining reviews." September 18, 2019 5.0 Money well spent. Pros Automation and it does not overly bother my clients. Cons It does not directly link to my online scheduling data base. Reason for choosing ReputationStacker Overall value Review Source Response from ReputationStacker November 9, 2023 Hey Roger - in the next month we'll be introducing integrations so you can link ReputationStacker directly to your online scheduler! DO Dale O. Attorney Law Practice Used the software for: Less than 6 months ### "I appreciate Reputation Stacker!" July 23, 2021 5.0 Great! Pros I am not a computer person and I can use this software! Cons Sometimes I get lost trying to add a customer's name and email.. I cannot always find the place I need to go. Review Source Response from ReputationStacker November 9, 2023 Thank you for the feedback, Dale! Our new interface is launching in the next month. We think you'll find it much more intuitive than the current one :) CM Courtney M. Clinic Director Mental Health Care Used the software for: Less than 6 months ### "Works great!" October 21, 2019 5.0 The customer service is incredible. Solely for that, we definitely recommend. The program works great, and patients have complimented on the ease of giving a review with this link. Pros The customer service, and the customizable ease and usage. Cons There is nothing that comes to mind that needs to be changed. It works great. Review Source Response from ReputationStacker November 9, 2023 It's always nice to hear that ReputationStacker does what you need it to do, Courtney, but when people compliment our customer service... well, we just feel all warm and cuddly inside :) So thank you! NS Nathan S. President Construction Used the software for: Less than 6 months ### "Feedback" September 26, 2019 5.0 Pros It allows us to filter out any unhappy customer reviews that would otherwise go directly to the web. We are able to address any issues to correct the situation before creating an unhappy customer. Cons Not a great response from customer that we send request to. Review Source Response from ReputationStacker November 9, 2023 Thank you for your feedback, Nathan. You may want to try telling your client that you'll be sending them a feedback survey when you last see them in person (before the system sends the survey). This way they're "primed" and more likely to take action when they receive it. We typically see this little step have a big impact on overall response rates. MJ Melissa J. CEO Events Services Used the software for: Less than 6 months ### "Love It!" October 8, 2019 5.0 Pros Easy to use, and they send out the reminders to the clients, which saves me time. Cons There is noting that I do not like about the software. Review Source Response from ReputationStacker November 9, 2023 We hear this all the time, Melissa. Helping you get more reviews is our bread & butter, but saving you time is just icing on the cake!