# Page 2 | ReputationStacker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ReputationStacker the right Review Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160682/ReputationStacker/reviews --- ReputationStacker 4.9 (43) [View alternatives](https://www.capterra.com/p/160682/ReputationStacker/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ReputationStacker ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jay A. Co-Founder Computer Software Used the software for: 1-2 years ### "Valuable for getting customer reviews" September 8, 2020 5.0 Reviews are crucial to for business validation. ReputationStacker does a good job at requesting and posting customer reviews. Pros The program allows you to send an email with a rating scale (1 to 5 stars) and request for comments to new customers and have it directed to different review sites such as Google Reviews. Reviews with less than 4 stars are not automatically posted which gives you the opportunity to vet unreasonable bad reviews. Cons It is difficult to determine if the reviews are are going to the selected sites. Also reviewers cannot figure out how to correct error such as accidentally entering the wrong number of stars. It is also somewhat pricey. Review Source Response from ReputationStacker November 9, 2023 It's so good to hear that ReputationStacker is helping you get more reviews, Jay! The new layouts we're launching in the next month should reduce any problems that some of your customers are having. We can't wait to launch these! MC Michelle C. Manager Internet Used the software for: Less than 6 months ### "Great customer service!" November 18, 2020 5.0 We definitely got quite a few five star reviews that we would have never gotten without ReputationStacker and hope to learn the program better to make it more advantageous to us. Pros The setup is fairly easy, even if you aren't a techie. In a short time we have gotten quite a few five star reviews that we would have never gotten without ReputationStacker! We love the fact that the reviews that are unfavorable don't get published publicly. It's nice to have an opportunity to work it out with the customer before it gets ugly. Cons The non existent phone support. I am not good at trying to explain what I don't understand in writing. I also don't like that customers feel like all they have to do it click the first five stars and then they are done. I have many unpublished reviews. Review Source Response from ReputationStacker November 9, 2023 Thank you for your honest feedback, Michelle, and it's great to hear that ReputationStacker is helping you get more reviews. It's also nice to hear that you've had a great experience with our customer support team! Re: phone support: We actually had this for a while a few years back, but a lot of the questions people have are "Where is XYZ in the system?" or "How do I do this specific thing?" We found that email is a lot more efficient for this type of support as we can easily include screen shots and gifs or videos to show you exactly what to do. We're also here 7-days a week to help :) Again, thank you for taking the time to write this review. We sincerely appreciate it! DS Deirdre S. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Platform" October 3, 2019 5.0 We utilized Reputation Stacker as it is HIPAA compliant and allows us to reach out to our patients for feedback on their experiences. I really like that the software provides us with the ability to respond and address and lower ratings directly with the patient immediately. This product has helped us greatly increase our star rating, as people may not normally post any review, however now it is easy for them to post one! Highly satisfied with Reputation Stacker. Pros It is easy to use and you can see the progression of your request for feedback. Cons I have not encountered any problems with this software in the time we have been using it. Reason for choosing ReputationStacker HIPAA compliance Review Source Response from ReputationStacker November 9, 2023 This is great to hear, Deirdre! We often hear our clients in the healthcare space say that they went from virtually no reviews to 10x overnight. Patients can be hesitant to post reviews if you don't ask them. Lucky for us, ReputationStacker makes that ask an easy one ;) Glad to hear that it's working so well for you! Jay A. Co-Founder Computer Software Used the software for: 6-12 months ### "Works well but pricey" September 23, 2019 4.0 It has worked well and fairly easy to set up. Pros The ability to get reviews forwarded to different sites. Cons We had raters that got confused and gave us a 1 star review but a great comments. We do not see a way to rectify that. Review Source Response from ReputationStacker November 9, 2023 Thanks for the feedback, Jay. Our next release should fix the problem of confusion that some of your clients gave you. We're really excited to launch this new version! GS Glenn S. Owner Real Estate Used the software for: 1-2 years ### "Getting Reviews Made Easy" February 24, 2021 5.0 Great customer service, very responsive to my questions. Pros As a small business, you can't afford to get one negative review while growing the business. Two years ago, The House Whisperer had zero reviews. Today we have over 100 5-star reviews... thanks to Reputation Stacker. We highly recommend RS to anyone who wants to take charge of their online reviews. Cons Initially, found the software a little difficult to navigate as a first time user. Review Source Response from ReputationStacker November 9, 2023 100 reviews for a home inspection service? Pretty darn impressive, Glenn! We'd like to take all of the credit, but it sounds like you're doing a few things right on your end too :) TC Tony C. COO Real Estate Used the software for: Less than 6 months ### "We have had good success" September 16, 2019 5.0 It's been pretty great from day 1. I find it a bit off that customer service is done all through email though. Pros It's really easy to implement and has great functionality. Cons I actually can't think of anything that I don't like about the software itself Review Source Response from ReputationStacker November 9, 2023 Thank you for your feedback, Tony. Yes, we do all of our customer support via email. We've actually tried phone support in the past, and we've found that a lot of our customer support requests were for people who needed help locating where something is in the system or how to perform a specific action, so email lends itself to that a little better than phone since we can include photos/gifs/videos. Also, we're here 7 days a week to help and tend to respond within a few minutes usually. Anyway, we're really glad to hear that the system is working so well for you! JJ Jennifer J. Owner Consumer Services Used the software for: 6-12 months ### "Great to get reviews across multiple platforms." October 10, 2019 5.0 We were having trouble easily getting Google, FB, Yelp etc... reviews. This software has allowed us to solve that problem. We now have alot of GREAT reviews. Pros The ease of use & notification when reviews come in. Simple enter email or cell# and the questionnaire is sent to receiver where they can easily review our company, service & products. Cons The initial setup, customer service was not very helpful, just told me to read the user manual. Review Source Response from ReputationStacker November 9, 2023 Hey Jennifer - we're so glad that ReputationStacker is helping you get more reviews. And thank you for the honest feedback about your trouble with our customer service. We're reviewing our interactions with you and we promise we'll do better next time :) RZ Richard Z. Director of Sales & Marketing Construction Used the software for: 6-12 months ### "Works better than expected" March 19, 2020 5.0 Pros Ease of use on the consumer side. automatic scheduling Cons user portal could use some clarity in the function of each tab Review Source Response from ReputationStacker November 9, 2023 Hey Richard - thank you for the feedback! Our new portal is launching in the next month. Should make navigation much easier :) JG John G. CEO Hospitality Used the software for: 6-12 months ### "Awesome Prudect" September 16, 2019 5.0 Its been great. It took our google stars up 5 spots already and climbing daily. Pros It brings in 5 star reviews on the regular basis Cons Have not found any issues with the software. Reason for choosing ReputationStacker Great Google Reviews. Review Source Response from ReputationStacker November 9, 2023 Awesome to hear, John! HF Heidi F. Owner Construction Used the software for: 6-12 months ### "Have had great return on this investment " January 20, 2020 5.0 We have had better return on requesting reviews using this opposed to two other paid request sites we have used in the past with our SEO. Pros I like that it has a template set up. You can control the frequency for send outs. Cons Still trying to figure out some of the options and how to use it efficiently Review Source Response from ReputationStacker November 9, 2023 Better than the other 2 review systems you tried, Heidi? We'll take that all day! If you need any help, don't hesitate to email us at support@reputationstacker.com. We're here for you 7-days a week! KR Kim R. Account Manager Internet Used the software for: Less than 6 months ### "Great review software" September 16, 2019 5.0 Pros I like that it is very easy to use and sends reminders to customers every couple of days. I also like that there are multiple sites they can choose from. Cons I wish there was an easy way to have it send different template emails to customers, without having to sign up for a different location. Review Source Response from ReputationStacker November 9, 2023 Thank you for your feedback, Kim! PS - We'll be releasing some new features very soon that may give you what you're looking for :) TC Tyler C. co-owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Basic but GREAT" October 28, 2019 4.0 Good value for the cost, they do need some form of customer service though to call if any issues arise. Pros Pretty easy to use, we did get more online reviews and continue to use RS. Cons I don't believe there is any phone customer service department with RS, couldn't even find a number anywhere, a little odd, but I solved my problem on my own Review Source Response from ReputationStacker November 9, 2023 Thanks for taking the time to share your feedback, Tyler. You can always get support by emailing us at support@reputationstacker.com. We actually had phone support in the past, but many of the people who needed help needed to see a photo or gif or video so we could show them where something was or how to perform an action, and email works so much more better for this. So that's why our support is via email rather than phone. We also answer our email 7-days a week, and usually within a few minutes. Hopefully this helps! TC Trevor C. Owner Furniture Used the software for: 6-12 months ### "Awesome Service" September 20, 2019 5.0 Awesome experience with ease of use for getting out review requests. Pros It is very easy to drop in all of the needed information. Cons Trying to learn all of the areas was a bit difficult at first. Review Source Response from ReputationStacker November 9, 2023 Great to hear, Trevor! PS - We'll be launching a new system layout very soon, which will make it much easier to navigate. GL Glen L. Project consultant Construction Used the software for: Less than 6 months ### "Works Great" March 15, 2023 5.0 We are trying to build up more google reviews Pros Everthing works as promised.Is this long enouth now?? Cons No concerns yet, nothing we dislike at this time. Review Source Response from ReputationStacker November 9, 2023 We say... yes, it's long enough! Looks like Capterra wanted you to write a little more, Glen, but we're just happy you gave us 5-stars across the board :) JL Jordan L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "No Brainer for a Small Business" September 16, 2019 5.0 Reputation stacker has been instrumental in obtaining me quadruple the amount of reviews as my competitors Pros Takes the awkwardness out of asking for, and increases the percentage of obtaining a review. Cons its all good. Review Source Response from ReputationStacker November 9, 2023 4x the reviews of your competitors? That's what we're talking about, Jordan! DO Dale O. Attorney Law Practice Used the software for: Less than 6 months ### "I appreciate Reputation Stacker!" July 23, 2021 5.0 Great! Pros I am not a computer person and I can use this software! Cons Sometimes I get lost trying to add a customer's name and email.. I cannot always find the place I need to go. Review Source Response from ReputationStacker November 9, 2023 Thank you for the feedback, Dale! Our new interface is launching in the next month. We think you'll find it much more intuitive than the current one :) CL Cassandra L. Owner Retail Used the software for: Less than 6 months ### "Easy to use" January 21, 2021 5.0 Pros Easy to use and customer service is very good. Billing is a bit difficult to navigate, but overall a very effective software. Cons Billing takes you to a different dashboard and buttons are not obvious. Review Source Response from ReputationStacker November 9, 2023 Our billing dashboard is getting a makeover in the next month, Cassandra! It's going to be smooth as butter :) NS Nathan S. President Construction Used the software for: Less than 6 months ### "Feedback" September 26, 2019 5.0 Pros It allows us to filter out any unhappy customer reviews that would otherwise go directly to the web. We are able to address any issues to correct the situation before creating an unhappy customer. Cons Not a great response from customer that we send request to. Review Source Response from ReputationStacker November 9, 2023 Thank you for your feedback, Nathan. You may want to try telling your client that you'll be sending them a feedback survey when you last see them in person (before the system sends the survey). This way they're "primed" and more likely to take action when they receive it. We typically see this little step have a big impact on overall response rates. 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