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PRICE

Pricing starting from:
$99 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • No free version

REVIEWS

  • Ease of Use
    3.9
  • Customer Service
    3.5
  • Value for Money
    3.2
Likelihood to recommend
40%

TOP FEATURES

What is Veloce?

For over 20 years, the Veloce team has been developing and refining its management systems to perfectly match its clients needs. Veloce exceeds competitors by delivering intelligent features and flawless reliability. Sys...

Who uses Veloce?

Veloce POS is perfect for any business who looking to optimize their efficiency and profitability with the most reliable point of sale (POS) system.

Veloce Video and Images

An employee at a coffee shop engages with a Veloce POS tablet to manage transactions, illustrating the system's utility for efficient order entry and processing in a hospitality setting.
A customer browsing a Veloce online ordering system on a mobile phone, highlighting the convenience of placing food orders remotely.
An operator managing orders through the Veloce POS software on a tablet, showing the system's interactive touchscreen capabilities.
The VelMix system in action with its handheld device connected to a bottle, monitored through an integrated POS interface in the background.
An individual using VelCloud on a laptop to analyze financial data, displaying the software's robust analytics and reporting features.

What does Veloce offer?

Implementation
  • Cloud, SaaS, Web-Based
  • On-Premise Windows
  • On-Premise Linux
Support
  • 24/7 (Live rep)
  • Chat
  • Phone Support
  • Knowledge Base
  • FAQs/Forum
  • Email/Help Desk
Training
  • Live Online
  • Documentation
  • Videos
  • In Person
  • Webinars
Contact Details
  • Payfacto
  • Located in Canada
  • Founded in 1999
  • https://www.posera.com

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How much is Veloce?

Starting From:
$99 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
We offer annual & monthly plans

Veloce Features

What solutions does Veloce provide?

Alternatives to Veloce

Veloce
Veloce

Starting from:
$99/Per Month
Pricing Model:
Per User

Overall Rating:
Ease of Use
3.9
Customer Service
3.5
Features
3.3
Value for Money
3.2

Starting from:
$165/Per Month
Pricing Model:
Flat Rate

Overall Rating:
Ease of Use
4.3
Customer Service
3.7
Features
4.1
Value for Money
3.9

Starting from:
Not provided by vendor
Pricing Model:
Other

Overall Rating:
Ease of Use
4.7
Customer Service
4.7
Features
4.4
Value for Money
4.6

Starting from:
$349/One Time
Pricing Model:
Flat Rate

Overall Rating:
Ease of Use
3.3
Customer Service
2.9
Features
3.3
Value for Money
3.1

Veloce Reviews

Showing 5 of 26 reviews
Overall
3.8
Ease of Use
3.9
Customer Service
3.5

Pros

  • Very happy and satisfied especially their reliable technical support.

  • User interface is user friendly and easy to adapt it to your need. The reporting is very strong and can be trailered to specific data measurement.

  • Greeat product, actually the best software ive ever used, the convienve about it impressive.

  • Nice Credit card integration with Desjardins. Great Bar interface and many other great features for customer loyalty.

Cons

  • There is too much room for human error when we have to count inventory manually take orders.

  • In addition, there are constantly errors in the reports and many times the reports contain french language that is not legible for our employees.

  • Due to Microsoft environment it may need a regular reboots to clear the memory of transient errors. Lack of graphics to the interface.

  • Bad cloud and customer service, no new apps integrated to the system.

Most Helpful Reviews for Veloce

Diego T.
Owner
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Reviewer Source
Source: Capterra
March 22, 2018
"Very easy interface, easy to learn for older people, big colourful buttons easy to see. "
Pros: I like that it's easy to use and easy to learn. This is important when you regularly hire new staff. It's also an added bonus that the interface is easy to use for older generations not familiar with computers. Also a very stable system, no crashes!
Cons: I don't have many cons, some very specific things that are probably only an issue with few merchants. Too long to describe here but generally very few cons if any.
Eric B.
Restaurant owner
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
1.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
August 7, 2019
"Online platform to be improved drastically "
Overall: I really like the product a lot and wish the customer support and reaction time to solve a problem was half as good
Pros: Easy to use and to program. Well adapted to sitting restaurant business
Cons: The veloce analytics is very weak. Work half the time. Half of my restaurants dont have accurate sales on it (my actual sales and the ones on veloceanalytics are different when they should be the exact same)
Alternatives Considered: Maitre'D and Lightspeed Retail
Reasons for Choosing Veloce: Cause we've been using it for 15 years but the online being very weak and the customer support almost non existing it is hard for us to know if we ll stick to it if we expand as we ll need to know that a problem is fixed withing hours, not weeks or months
James G.
General Manager
Restaurants, 51-200 employees
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
2.0
Customer Service
1.0
Features
2.0
Value for Money
1.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
July 26, 2019
"Not what we were promised. Buyer beware!"
Overall: The major benefit was the realization that for future restaurants I intend on opening I will use a different software provider.
Pros: Its ability to quickly and definitively expose itself as a deficient and less than mediocre POS system.
Cons: It is clunky, require a lot of cabling and third party software that needs to be pirated in order to access the Back Office function remotely. The developers have promised us many fixes and improvements but they never get done. It is very expensive to set up and the service contract is not clear what is included. I
Alternatives Considered: Maitre'D, TouchBistro and Cluster POS
Reasons for Choosing Veloce: The salesperson made promises that we naively believed.
Switched From: Lightspeed Retail
Reasons for Switching to Veloce: We were promised a better future. We have been let down, unfortunately.
Nabil A.
Restaurant Owner
Food & Beverages, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 26, 2019
"Simple and scalable "
Overall: Very happy and satisfied especially their reliable technical support
Pros: I like the simplicity and reliability of the system. User interface is user friendly and easy to adapt it to your need. The reporting is very strong and can be trailered to specific data measurement.
Cons: 1- Due to Microsoft environment it may need a regular reboots to clear the memory of transient errors. 2- Lack of graphics to the interface
Switched From: Lightspeed Retail
Reasons for Switching to Veloce: Lack of needed reporting and not developed interfaces
Andrew I.
Marketing Director
Restaurants, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 18, 2020
"Veloce POS Review"
Overall: We have been with Veloce for over 5 years and have had great experiences with the company. Their support and development are on the right track.
Pros: Excellent platform with many features including reporting, menu customization and localization features, head office control and updates, grouping, and the POS system themselves are very nice and visually up to date. Mobile app available for live reporting. Customer service is excellent.
Cons: Certain features in the reporting could be improved to better visualize the data. Eventually, have data transfer from the stores to head office live or through the cloud would be best.
2021  Shortlist Badge

CAPTERRA SHORTLIST

Veloce is featured in 3 Capterra Shortlist rankings