--- title: "Veloce Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Veloce the right Restaurant Management solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160684/Veloce/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Veloce 3.7 (25) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Veloce Ease of use 3.8 Customer Service 3.4 ## Showing most helpful reviews Showing 1-25 of 25 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Restaurant Owner Used the software for: 1-3 years ### "Simple and scalable " July 30, 2019 4.0 Very happy and satisfied especially their reliable technical support Pros I like the simplicity and reliability of the system. User interface is user friendly and easy to adapt it to your need. The reporting is very strong and can be trailered to specific data measurement. Cons 1- Due to Microsoft environment it may need a regular reboots to clear the memory of transient errors. 2- Lack of graphics to the interface Review Source R Reviewer Restaurant owner Used the software for: 3-5 years ### "Online platform to be improved drastically " August 8, 2019 4.0 I really like the product a lot and wish the customer support and reaction time to solve a problem was half as good Pros Easy to use and to program. Well adapted to sitting restaurant business Cons The veloce analytics is very weak. Work half the time. Half of my restaurants dont have accurate sales on it (my actual sales and the ones on veloceanalytics are different when they should be the exact same) Review Source R Reviewer General Manager Used the software for: 1-3 years ### "Not what we were promised. Buyer beware!" July 31, 2019 2.0 The major benefit was the realization that for future restaurants I intend on opening I will use a different software provider. Pros Its ability to quickly and definitively expose itself as a deficient and less than mediocre POS system. Cons It is clunky, require a lot of cabling and third party software that needs to be pirated in order to access the Back Office function remotely. The developers have promised us many fixes and improvements but they never get done. It is very expensive to set up and the service contract is not clear what is included. I Review Source R Reviewer Marketing Director Used the software for: 3-5 years ### "Veloce POS Review" February 19, 2020 4.0 We have been with Veloce for over 5 years and have had great experiences with the company. Their support and development are on the right track. Pros Excellent platform with many features including reporting, menu customization and localization features, head office control and updates, grouping, and the POS system themselves are very nice and visually up to date. Mobile app available for live reporting. Customer service is excellent. Cons Certain features in the reporting could be improved to better visualize the data. Eventually, have data transfer from the stores to head office live or through the cloud would be best. Review Source R Reviewer President Used the software for: 3-5 years ### "Veoloce " August 6, 2019 4.0 The company is great and does get back to you when you call, but we deal with 3rd party installers and technicians when there are issues...so 99% of the time we are dealing with others. Pros The front screen and functions of the softare is very easy to use for the staff. Easy to learn the basics. Cons None or very little training was ever given when we purchased the software, and none or very little training given when updates arrive. 80% of what I know I learned by trial and error Review Source R Reviewer propriétaire Used the software for: 3-5 years ### "GREAT OVERALL EXPERIENCE" July 30, 2019 4.0 The tool is smooth, easy using... Pros User friendly! Easy to learn, to navigate. Veloce should provide a user book to facilitate the programmation with the information of our business Cons The fact that we have to use a supplier at high cost to assure a smooth use. Great variations of price between them. We always have the impression that it is too costly ! Review Source R Reviewer Owner Used the software for: 1-3 years ### "Veloce for QSR restaurant" July 30, 2019 2.0 I do not think Veloce is a fit for our purpose. Pros The user interface is good although sometimes we receive prompts in French. Cons The functionality is not good. This software does not produce theoreticals for inventory control and food costs. There is very minimal functionality for a restaurants use. In addition, there are constantly errors in the reports and many times the reports contain french language that is not legible for our employees. Updates to the system happen at inappropriate times and there is very little communication to the users. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Veloce Review" August 6, 2019 1.0 Pros It doesn’t crash anymore. Our internet was not holding a signal for the first 3 months so it would crash and not connect for hours. Forcing us to manually take Cons No app to access sales in real-time when I’m off site. Rarely get emails in English. Attempted charges for faulty equipment on veloce end. No auto inventory software. I would like the POS to track inventory depending on what has been sold. So I’m not forced to count everything In my store every week manually. There is too much room for human error when we have to count inventory manually take orders. Very in professional. But finally after 3 months the field instillation guys fixed it. He is the Pro. Review Source R Reviewer Copropriétaire Used the software for: 3-5 years ### "Good but should improve " July 29, 2019 4.0 Intégration of new app is problematic Pros Easy to use for the waiters/waitresses, easy to split bills Cons Bad cloud and customer service, no new apps integrated to the system Review Source R Reviewer Manager / Owner Used the software for: 3-5 years ### "Easy to use and nice interface. " March 26, 2018 3.0 Pros Nice interface , user friendly, great for quick service and Table service. Integrates with many partners. Nice Credit card integration with Desjardins. Great Bar interface and many other great features for customer loyalty. Cons Delivery a little confusing and limited to 4 numeric characters to log in. Unable to reprint server readings once you close waiter. Reports are not as customized as other software. Expensive to purchase many modules Review Source R Reviewer Owner Used the software for: 3-5 years ### "Great" October 6, 2025 4.0 Pros Highly configurable and plenty of functionality for the front-end staff. Capable SW designed for the full array of operating models. Cons Lacks instruction /special configuration capabilities to deliver instructions to the back-end staff (printing mainly) Review Source R Reviewer Owner Used the software for: 3-5 years ### "Very easy interface, easy to learn for older people, big colourful buttons easy to see. " March 27, 2018 5.0 Pros I like that it's easy to use and easy to learn. This is important when you regularly hire new staff. It's also an added bonus that the interface is easy to use for older generations not familiar with computers. Also a very stable system, no crashes! Cons I don't have many cons, some very specific things that are probably only an issue with few merchants. Too long to describe here but generally very few cons if any. Review Source R Reviewer Team Captain Used the software for: Less than 1 year ### "Veloce Review" April 4, 2019 3.0 Pros Veloce is a pretty easy software to use. Doesn't take much time/training to grasp. Cons Veloce will randomly crash at times and there is usually nothing we can do about it, we have to call to help have it fixed. In terms of customer support/help, theirs is lacking, especially when its past 5pm and their "office hours are over" it's terrible. The system being down for long periods of time can result in a loss of money for the company because we can only take cash when it's not working. Review Source Richard B. Owner Used the software for: 3-5 years ### "Easy and total" August 5, 2019 5.0 Very satisfied Pros \-easy to use - full features - easy to set up Cons Not cheap The Price increase too much since 2 years Review Source R Reviewer Manager Used the software for: 3-5 years ### "Manager" August 6, 2019 4.0 Good experience overall Pros Easy to use. Friendly user. Simple users Cons Some functions we can't change by our selves. Review Source R Reviewer Directrice Used the software for: 1-3 years ### "Veloc it's okay" August 1, 2019 5.0 Overall it's okay ! Pros the programmation is easy and the platform is dynamic Cons The impossibility of reprinting an bill without having to move the customers. Because no bill comes out if it's the second time Review Source R Reviewer Bartender and manager Used the software for: Less than 1 year ### "Having some issues" July 30, 2019 4.0 I like that checks can be divided easily between patrons, taxes can be added in, breakdowns of the days' sales are emailed to me. Pros Potentially makes my team work faster, with less mistakes and keeoscall accountable Cons I use Veloce with az/bar and I'm,having a problem with the spout a. They are fragile and break or are not working all of the time. Review Source R Reviewer président Used the software for: 1-3 years ### "Veloce" October 3, 2019 4.0 the support is bad Pros The Veloce on IPAD are easy to use and my employe like it Cons break down, the systeme have a lot a problem and the renew solf ware are rare Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Greeat product, actually the best software ive ever used, the convienve about it impressive" July 30, 2019 5.0 👍 Pros Convience, easy, simple, can do all kinds of reports Cons 👍 Review Source R Reviewer Comptroller Used the software for: 1-3 years ### "Great software!" August 6, 2019 4.0 Pros It has been well-customized to our needs Cons Its Ease of use - not always intuitive to find what you need Review Source R Reviewer Franchise Used the software for: Less than 1 year ### "Software " August 6, 2019 5.0 Pros It’s iPad easier usage . Easily navigates through out the menu etc Fair Cons Can’t access the software outside the store . Too slow to access. Need to implement inventory count and purchase Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Copper Branch" August 6, 2019 4.0 Pros Its ease of use and connected directly to moneris machines Cons Functionality problems with the application on mobile. Not quite explored with different sections or departments Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Needs more statistics and analysis" July 29, 2019 3.0 Pros It's is pretty straight forward to use. Cons not being able to check statistics and analytics, ie, what times are busy, what items sell at which times, analyzing trends, etc Review Source R Reviewer Trésorière Used the software for: Less than 1 year ### "Veloce for a Café" July 31, 2019 4.0 A good relation Pros The report monthly and weekly and loving to compare. Cons Nothing i enjoy the way is made easy to use. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "\*\*zero\*\*" August 12, 2019 1.0 This a trap !!! Would never recommend Pros Nothing, everything is so basic ! They are just looting people. Cons Everything is not up to the mark, for what we pay monthly Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.