# Optimo VENUE & SPACE MANAGEMENT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Optimo VENUE & SPACE MANAGEMENT Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/160704/Optimo

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# 

 Optimo VENUE & SPACE MANAGEMENT Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Optimo VENUE & SPACE MANAGEMENT

## What is Optimo VENUE & SPACE MANAGEMENT?

Optimo is world's first integrated, browser based software solution for managing venues, events, facilities & resources. Optimo is trusted by some of the biggest events and venues in the UK and worldwide such as, Silverstone F1 Circuit, Sodexo, DWTC, Wimbledon, Sepang F1 Circuit, MasterCard, Cricket World Cup, FIFA World Cup 2006 & the London Olympics 2012.

## What is Optimo VENUE & SPACE MANAGEMENT used for?

[Catering](https://www.capterra.com/catering-software/)[Event Management](https://www.capterra.com/event-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£550

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Optimo VENUE & SPACE MANAGEMENT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salestar.co.uk/&name=Optimo VENUE & SPACE MANAGEMENT)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Optimo VENUE & SPACE MANAGEMENT

4.8 (13)

VS.

[4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting Price

£550

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13)

Ease Of Use

4.6 (571)

Value For Money

4.7 (13)

Value For Money

4.6 (511)

Customer Service

4.8 (13)

Customer Service

4.7 (544)

## Optimo VENUE & SPACE MANAGEMENT alternatives

Highest Rated

[4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (76)](https://www.capterra.com/p/9352/accesso-ShoWare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Banquet Management

Coordinate food and beverage delivery for events.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Optimo VENUE & SPACE MANAGEMENT 47 features

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Coordinate food and beverage delivery for events.

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage budgets, track and optimize spending and align capacity to workload demand

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Manage the maintenance of building facilities

For businesses handling food & beverage operations

Games or game-like elements to track progress and reward accomplishments

Track and manage inventory levels to maintain proper supply

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Designed to facilitate operations for more than one facility.

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Store recipes, enable recipe modification, and generate data required for production records

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Book and manage rooms at an event

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Grants the users access to all events for one season

Raise funds via sponsors and grants

Create, manage and track all task activities and progression

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Built-in website builder or integration with third-party site

Software that specializes in weddings, public and private parties

Features

4.9 (13)

4.9

Based on 13 reviews

## Pricing

Value for money

4.7 (13)

Free Trial

Basic

£550.00

Per User,Per Year

Value for money

4.7 (13)

4.7

Based on 13 reviews

## Support, customer service and training options

Customer Service

4.8 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (13)

4.8

Based on 13 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(11)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Tyas P.

Student

International Affairs

### "A powerful event management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 28, 2019

After using Optimo for some of my events, I feel very helped by the service provided by this tool, which is amazing

Pros

As the organizer of the event, I was greatly helped by the management of the services provided by Optimo. With this tool I can manage everything from planning to organizing events. In addition, this application is very easy to use by anyone to add value to its use

Cons

One of the things that makes this tool difficult to use is the lack of features available in the module, but other than that this tool is very high quality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager / Business Analyst

Computer Software

### "Optimo for optimize your business operations"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 2, 2019

Pros

All the settings are configurable and there is a huge panel to use to customize the system based on your business. Optimo supports multiple business areas and well thought about all the possibilities in each and every business area.

Cons

Old user interface and also since it is a desktop application you don't have the flexibility that you have with a web application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RI

Romesh I.

Lead consultant

Events Services

### "Excel in everywhere "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2018

Satisfactory and hapy to have a friend like partner.

Pros

We are using Optimo since 2017 Aug. We found that their support and continues training o new releases are the thing that made them an industry leader. as a eventmanagemmnt and consulting feirm we are recomading Oprimo Software.

Cons

Because of their current client list, We thought that Optimo software is for large enterprises, so we initially avoid them as a medium-sized business, when they arrive at our doorstep, We got to know, Optimo pricing really match with our budget and they are extremely good at implementing, So I suggesting Optimo to promote in the SME sector too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2018

Thank You very much!!

TS

Thanuja S.

Accountant

International Affairs

### "Transparent pricing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2018

My overall experience as a accountant is super. they have very good pricing method for small and medium organisations and they customise their product for specific needs.

Pros

I really like to recommend Optimo software because of their transparent pricing and well trained staff. they are super friendly and understand our needs.

Cons

There is nothing to tell about optimo in this section but I would like to suggest to promote your business through professional network like LinkedIn. So we can find you easily.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2018

Thank You very much for your review!

AU

Anonymous User

Managing Partner

Events Services

### "Experience of using OPTIMO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2018

I have used OPTIMO to unify revenue streams, improve management controls and increase sales and delivery efficiency. The experience has been very good, nothing is too much trouble and I advent ended up in constant debates about cost.

Pros

I like the fact that you can have all your products and revenue streams on one platform and sell them anywhere in the world at anytime. I also like the fact that they have numerous APIs and data fields to allow me to use the best CRM software and build my own applications to bespoke certain applications specifically for my business.

Cons

Can't think of anything I didn't like in particular

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2018

Thank You very much for your review!

NS

Nipuna S.

Head of Accounts

Events Services

### "Till Now Satisfied!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2018

Easy communication and helpfull team

Pros

Start Investigating this product and I'm satisfied with OPTIMO venue management product. the estimate generator is very helpful to identify and communicate our need.

Cons

Nothing to share here. I'm still happy with the decision .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2018

Thank You very much for your review!

AU

Anonymous User

Company Secretary

Computer Software

### "Invaluable on-going training "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2018

My overall experience with Optimo is outstanding. Best this is their customer service and client education.

Pros

OPTIMO is so flexible and user friendly. The service we received and their on-going training program have been invaluable.

Cons

Nothing much to say, If optimo can use twitter for notify userers I rather like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 14, 2018

Thank You very much for your review!

AU

Anonymous User

Marketing Executive

Computer Software

### "OPTIMO’s new black box technology looks amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2018

Outstanding customer support and easy to use system.

Pros

OPTIMO’s new black box technology looks amazing and allows you to tailor modules for your business without having to go through the development process with OPTIMO, rather it allows you to use your own developers, which speeds up the process and makes it far more cost effective.

Cons

Non, Because from the decision making to continues support, Optimo experience is outstanding!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 14, 2018

Thank You very much for your review!

AU

Anonymous User

Lead Consultant

Events Services

### "Fully complected Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2018

Very satisfied! I wrote this review according to the request of Optimo Events, our event software solution provider.

Pros

We are really happy to have Optimo Events as our solution provider for managing events with fully completed software, In the implementation stage I had a lot of questions in my mind, But within the 1st month, OPTIMO proved that they are the best in the industry with the most customizable event software product.

Cons

None of the functions lac in the software due to the customizable nature of the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 15, 2018

Thank You

Dayan Mark W.

Manager of Marketing

Hospitality

### "Fully completed comprehensive software for planners "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2018

Pros

RFID Evert location access, web ticketing interface, fully completed and easy to user CRM, many plug-ins and adapters are supported with its 3rd party integration.

Cons

Noting to mention here, because its a big software, OPTIMO has provided us a full training to our staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 13, 2018

Thank you for your review

[View all Reviews](https://www.capterra.com/p/160704/Optimo/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)