Who Uses This Software?

All types of event and venue owners and companies that willing to maximize the profit with industry-leading, fully completed event and venue management solution.


Average Ratings

11 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Optimo
  • www.optimosoftware.co.uk/
  • Founded 2000
  • United Kingdom

About Optimo

Optimo is world's first integrated, browser based software solution for managing venues, events, facilities & resources. Optimo is trusted by some of the biggest events and venues in the UK and worldwide such as, Silverstone F1 Circuit, Sodexo, DWTC, Wimbledon, Sepang F1 Circuit, MasterCard, Cricket World Cup, FIFA World Cup 2006 & the London Olympics 2012.


Optimo Features

  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract Management
  • Costing
  • Customer Database
  • Event Management
  • Facility Management
  • Inventory Management
  • Kitchen / Menu Management
  • Order Management
  • Quote Management
  • Recipe Management
  • Waitstaff Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets
  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Booking
  • Sales Management
  • Staff Management

Optimo Reviews Recently Reviewed!


Experience of using OPTIMO

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that you can have all your products and revenue streams on one platform and sell them anywhere in the world at anytime. I also like the fact that they have numerous APIs and data fields to allow me to use the best CRM software and build my own applications to bespoke certain applications specifically for my business.

Cons: Can't think of anything I didn't like in particular

Overall: I have used OPTIMO to unify revenue streams, improve management controls and increase sales and delivery efficiency. The experience has been very good, nothing is too much trouble and I advent ended up in constant debates about cost.

Vendor Response

by Optimo on September 25, 2018

Thank You very much for your review!

Excel in everywhere

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are using Optimo since 2017 Aug. We found that their support and continues training o new releases are the thing that made them an industry leader. as a eventmanagemmnt and consulting feirm we are recomading Oprimo Software.

Cons: Because of their current client list, We thought that Optimo software is for large enterprises, so we initially avoid them as a medium-sized business, when they arrive at our doorstep, We got to know, Optimo pricing really match with our budget and they are extremely good at implementing, So I suggesting Optimo to promote in the SME sector too.

Overall: Satisfactory and hapy to have a friend like partner.

Vendor Response

by Optimo on October 01, 2018

Thank You very much!!

Capterra loader

Super friendly and quick support from the initial consultation to implementation.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Due to the module based system, we can select only what we need for running our business.

Cons: No noticeable cons. When we face some implementation issues, we received very good support. So we don't have anything to mention here.

Overall: Mainly we can recommend this software to any event management company or a place that host event because this software is specially designed for massive events. we have implement this software to one of our client and they are very satisfied with the flow and the way this software work.

The comprehensive dashboard Giving more access to information and take better decisions.

Every feature of this software is well design to suit the specific needs. This software helps management team to forecast and prepare their place.

Vendor Response

by Optimo on August 13, 2018

Thank You for your review.

Amazing software to manage events & venues

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is just like a specialised ERP system for events and venues. From ticketing to voucher management, hospitality to seat arrangements, Optimo has it all. Their customer service is also great.

Cons: So far, noting to complain

Overall: In Optimo you find an all in one platform for venue and event management which is simply amazing. I haven't come across a product quite similar to this one. This system is a real game changer !

Recommendations to other buyers: Every venue manager should try this product

Vendor Response

by Optimo on March 23, 2017

Thanks Kyle...

Fully complected Software

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are really happy to have Optimo Events as our solution provider for managing events with fully completed software, In the implementation stage I had a lot of questions in my mind, But within the 1st month, OPTIMO proved that they are the best in the industry with the most customizable event software product.

Cons: None of the functions lac in the software due to the customizable nature of the software.

Overall: Very satisfied! I wrote this review according to the request of Optimo Events, our event software solution provider.

Vendor Response

by Optimo on August 15, 2018

Thank You

OPTIMO's new black box technology looks amazing

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OPTIMO's new black box technology looks amazing and allows you to tailor modules for your business without having to go through the development process with OPTIMO, rather it allows you to use your own developers, which speeds up the process and makes it far more cost effective.

Cons: Non, Because from the decision making to continues support, Optimo experience is outstanding!

Overall: Outstanding customer support and easy to use system.

Vendor Response

by Optimo on September 14, 2018

Thank You very much for your review!

Invaluable on-going training

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OPTIMO is so flexible and user friendly. The service we received and their on-going training program have been invaluable.

Cons: Nothing much to say, If optimo can use twitter for notify userers I rather like.

Overall: My overall experience with Optimo is outstanding. Best this is their customer service and client education.

Vendor Response

by Optimo on September 14, 2018

Thank You very much for your review!

User friendly and scalable solution.

May 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Optimo event management software has been used to manage, events big as Football World Cup 2006 and London Olympic 2012.

However, the flexibility and scalability of the solution will allow to manage a small company (i.e.: approx 2 staff) to an enterprise level organisation.

Cons: Awaiting to see 2017 update yet. Especially, with regards to new enhancements that will bring new customisations.

Vendor Response

by Optimo on May 07, 2017

Thanks Jones. Our New version is coming out soon with some stunning features.

Transparent pricing

Sep 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like to recommend Optimo software because of their transparent pricing and well trained staff. they are super friendly and understand our needs.

Cons: There is nothing to tell about optimo in this section but I would like to suggest to promote your business through professional network like LinkedIn. So we can find you easily.

Overall: My overall experience as a accountant is super. they have very good pricing method for small and medium organisations and they customise their product for specific needs.

Vendor Response

by Optimo on September 25, 2018

Thank You very much for your review!

Capterra loader

Fully completed comprehensive software for planners

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: RFID Evert location access, web ticketing interface, fully completed and easy to user CRM, many plug-ins and adapters are supported with its 3rd party integration.

Cons: Noting to mention here, because its a big software, OPTIMO has provided us a full training to our staff.

Vendor Response

by Optimo on August 13, 2018

Thank you for your review

Till Now Satisfied!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Start Investigating this product and I'm satisfied with OPTIMO venue management product. the estimate generator is very helpful to identify and communicate our need.

Cons: Nothing to share here. I'm still happy with the decision .

Overall: Easy communication and helpfull team

Vendor Response

by Optimo on September 25, 2018

Thank You very much for your review!