# Optimo VENUE & SPACE MANAGEMENT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Optimo VENUE & SPACE MANAGEMENT the right Event Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160704/Optimo/reviews --- Optimo VENUE & SPACE MANAGEMENT 4.8 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Optimo VENUE & SPACE MANAGEMENT Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David B. Founder and Managing Director Computer Software Used the software for: 6-12 months ### "Super friendly and quick support from the initial consultation to implementation." July 12, 2018 5.0 Mainly we can recommend this software to any event management company or a place that host event because this software is specially designed for massive events. we have implement this software to one of our client and they are very satisfied with the flow and the way this software work. The comprehensive dashboard Giving more access to information and take better decisions. Every feature of this software is well design to suit the specific needs. This software helps management team to forecast and prepare their place. Pros Due to the module based system, we can select only what we need for running our business. Cons No noticeable cons. When we face some implementation issues, we received very good support. So we don't have anything to mention here. Review Source Response from salestar connect August 13, 2018 Thank You for your review. VR Verified Reviewer Managing Partner Events Services Used the software for: 2+ years ### "Experience of using OPTIMO" September 17, 2018 5.0 I have used OPTIMO to unify revenue streams, improve management controls and increase sales and delivery efficiency. The experience has been very good, nothing is too much trouble and I advent ended up in constant debates about cost. Pros I like the fact that you can have all your products and revenue streams on one platform and sell them anywhere in the world at anytime. I also like the fact that they have numerous APIs and data fields to allow me to use the best CRM software and build my own applications to bespoke certain applications specifically for my business. Cons Can't think of anything I didn't like in particular Review Source Response from salestar connect September 25, 2018 Thank You very much for your review! VR Verified Reviewer Project Manager / Business Analyst Computer Software Used the software for: 6-12 months ### "Optimo for optimize your business operations" August 2, 2019 4.0 Pros All the settings are configurable and there is a huge panel to use to customize the system based on your business. Optimo supports multiple business areas and well thought about all the possibilities in each and every business area. Cons Old user interface and also since it is a desktop application you don't have the flexibility that you have with a web application Review Source VR Verified Reviewer Lead Consultant Events Services Used the software for: 6-12 months ### "Fully complected Software " August 13, 2018 5.0 Very satisfied! I wrote this review according to the request of Optimo Events, our event software solution provider. Pros We are really happy to have Optimo Events as our solution provider for managing events with fully completed software, In the implementation stage I had a lot of questions in my mind, But within the 1st month, OPTIMO proved that they are the best in the industry with the most customizable event software product. Cons None of the functions lac in the software due to the customizable nature of the software. Review Source Response from salestar connect August 15, 2018 Thank You VR Verified Reviewer Marketing Executive Computer Software Used the software for: 6-12 months ### "OPTIMO’s new black box technology looks amazing" September 10, 2018 5.0 Outstanding customer support and easy to use system. Pros OPTIMO’s new black box technology looks amazing and allows you to tailor modules for your business without having to go through the development process with OPTIMO, rather it allows you to use your own developers, which speeds up the process and makes it far more cost effective. Cons Non, Because from the decision making to continues support, Optimo experience is outstanding! Review Source Response from salestar connect September 14, 2018 Thank You very much for your review! VR Verified Reviewer Company Secretary Computer Software Used the software for: 6-12 months ### "Invaluable on-going training " September 10, 2018 5.0 My overall experience with Optimo is outstanding. Best this is their customer service and client education. Pros OPTIMO is so flexible and user friendly. The service we received and their on-going training program have been invaluable. Cons Nothing much to say, If optimo can use twitter for notify userers I rather like. Review Source Response from salestar connect September 14, 2018 Thank You very much for your review! RI Romesh I. Lead consultant Events Services Used the software for: 1-2 years ### "Excel in everywhere " September 25, 2018 5.0 Satisfactory and hapy to have a friend like partner. Pros We are using Optimo since 2017 Aug. We found that their support and continues training o new releases are the thing that made them an industry leader. as a eventmanagemmnt and consulting feirm we are recomading Oprimo Software. Cons Because of their current client list, We thought that Optimo software is for large enterprises, so we initially avoid them as a medium-sized business, when they arrive at our doorstep, We got to know, Optimo pricing really match with our budget and they are extremely good at implementing, So I suggesting Optimo to promote in the SME sector too. Review Source Response from salestar connect October 1, 2018 Thank You very much!! KR Kyle R. Manager Computer Software Used the software for: 1-2 years ### "Amazing software to manage events & venues " March 23, 2017 5.0 In Optimo you find an all in one platform for venue and event management which is simply amazing. I haven't come across a product quite similar to this one. This system is a real game changer ! Pros This is just like a specialised ERP system for events and venues. From ticketing to voucher management, hospitality to seat arrangements, Optimo has it all. Their customer service is also great. Cons So far, noting to complain Review Source Response from salestar connect March 23, 2017 Thanks Kyle... Dayan Mark W. Manager of Marketing Hospitality Used the software for: Less than 6 months ### "Fully completed comprehensive software for planners " July 25, 2018 5.0 Pros RFID Evert location access, web ticketing interface, fully completed and easy to user CRM, many plug-ins and adapters are supported with its 3rd party integration. Cons Noting to mention here, because its a big software, OPTIMO has provided us a full training to our staff. Review Source Response from salestar connect August 13, 2018 Thank you for your review Tyas P. Student International Affairs Used the software for: 6-12 months ### "A powerful event management tool" September 28, 2019 4.0 After using Optimo for some of my events, I feel very helped by the service provided by this tool, which is amazing Pros As the organizer of the event, I was greatly helped by the management of the services provided by Optimo. With this tool I can manage everything from planning to organizing events. In addition, this application is very easy to use by anyone to add value to its use Cons One of the things that makes this tool difficult to use is the lack of features available in the module, but other than that this tool is very high quality Review Source SJ Sam J. Project Manager Used the software for: 1-2 years ### "User friendly and scalable solution." May 3, 2017 5.0 Pros The Optimo event management software has been used to manage, events big as Football World Cup 2006 and London Olympic 2012. However, the flexibility and scalability of the solution will allow to manage a small company (i.e.: approx 2 staff) to an enterprise level organisation. Cons Awaiting to see 2017 update yet. Especially, with regards to new enhancements that will bring new customisations. Review Source Response from salestar connect May 7, 2017 Thanks Jones. Our New version is coming out soon with some stunning features. TS Thanuja S. Accountant International Affairs Used the software for: Less than 6 months ### "Transparent pricing" September 22, 2018 5.0 My overall experience as a accountant is super. they have very good pricing method for small and medium organisations and they customise their product for specific needs. Pros I really like to recommend Optimo software because of their transparent pricing and well trained staff. they are super friendly and understand our needs. Cons There is nothing to tell about optimo in this section but I would like to suggest to promote your business through professional network like LinkedIn. So we can find you easily. Review Source Response from salestar connect September 25, 2018 Thank You very much for your review! NS Nipuna S. Head of Accounts Events Services Used the software for: Less than 6 months ### "Till Now Satisfied!" September 14, 2018 5.0 Easy communication and helpfull team Pros Start Investigating this product and I'm satisfied with OPTIMO venue management product. the estimate generator is very helpful to identify and communicate our need. Cons Nothing to share here. I'm still happy with the decision . Review Source Response from salestar connect September 25, 2018 Thank You very much for your review! Similar Products Featured