Who Uses This Software?

Webmasters and site ownsers that want to offer its users a fast and customizable site search.


Average Ratings

33 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
    See pricing details
  • Pricing Details
    Custom pricing plans available.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • SEMKNOX
  • semknox.com
  • Founded 2014
  • Germany

About Site Search 360

Site Search 360 allows you to add advanced search functionalities to your website in minutes. A simple JavaScript is all you need. You can fully customize the search experience, decide whether you want layover, embedded results, or a full screen view. Advanced extraction and query mapping give you full control over your search like you never had before. You can even index multiple domains into a single search engine to search across sites.


Site Search 360 Features

  • AI / Machine Learning
  • eDiscovery
  • Faceted Search / Filtering
  • Full Text Search
  • Fuzzy Search
  • Indexing
  • Text Analytics

Site Search 360 Reviews Recently Reviewed!


Great search service, hugely configurable with fantastic support.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The configurability of this platform is fantastic. The featureset is large enough for even the most demanding of implementations. Delivers accurate and reliable results. Service and support has been top-class with help at hand whenever it's needed.

Cons: We ran into a few issues with the crawler, which delayed our implementation a little, but we worked with support to have these issues addressed.

Overall: Customer are able to quickly search all our help resources for support, quickly and effectively.

Capterra-loader

Great replacement for Google Site Search

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cheaper than competition.
Easy and fast implementation.
No coding required.
New updates being released.

Cons: Search results include all sections of the page by default and need to be manually adjusted.
Autocomplete limited to titles.
Some languages not supported.

Overall: Easy replacement for Google Site Search. Good value comparing to competition.

It was very easy to set up the website on there.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User-friendly functionality.
Easy to use dashboard.
Great customer support and excellent response time.

Cons: The inability to rename the site ID once it is set up.
I was not able to figure out how to filter out duplicates from the search results.

Easy to implement site search, but it needs tweaking it's algorithms

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Javascript based search that is easy to implement when you do not have access to the back end. Also it catches (crawls) the data itself, so less hustle with submitting content.

Cons: We lack some opportunities to tune the accuracy of the search. Also with non English language it tends to give some false responses sometime.

Overall: We were able to customize it and implement to a site where we don't have backend access

Capterra-loader

Good solid crawler and full text search engine

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has some fairly advanced features baked in like xsl selectors for content and synonym support. The built in UX will get you pretty far.

Cons: Becomes very expensive for lots of content. It crawls but once a week, more often would be nice.

Overall: Get's you up and running very quickly.

A search feature that is easy to use and attractive

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I built a website for my business, but I am not trained in web design. I received an email from Site Search 360 saying I could have a free trial of their search feature. I was able to add the feature to my website pretty easily, even with my lack of experience. I had a few questions for customer service and they answered my questions within minutes and helped me customize the search feature for my site. I noticed an immediate improvement in visitors to my pages. I love that I can see what visitors are searching for.

Cons: I was nervous when I saw that my monthly plan said no customer support, but they still answered emails within minutes.

Overall: I get a professional looking search feature for my website, plus I get to see what my visitors are searching for.

Capterra-loader

We're very please with our decision to implement this solution for our site search.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great value; helpful and responsive customer support; new features added regularly; reliable and accurate indexing; customizable, easy-to-use dashboard; good analytics; comprehensive API

Overall: It's our primary site search tool for internal as well as public use. We moved to Site Search 360 from Google Site Search and we've been very happy with it.

Rescued us from Google Site Search shutdown

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our website used Google Site Search and when we were notified that GSS was shutting down I needed to find a replacement. After trying several options, SiteSearch 360 was THE most helpful in getting us up and running, and the cost couldn't be beat. It was a fairly seamless transition from GSS to SS360.

Good search, good price, good support.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: SiteSearch360 is easy, and it basically just works. We did run into a snag or two during setup, but their product support team was quickly and easily able to solve the problem.

Cons: The only thing I don't like is that their logo shows on search results for, I think, all but super-premium level accounts. Complicating this, and I actually noticed this only just now, their logo doesn't fit in right with our site's theme. The image appears on top of a graphic of ours. Obviously this is not a huge problem for us since no one noticed until now.

Easy to Use and Excellent Customer Support

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I cant say enough good things about this search function. I have a very large site and it works seamlessly. After the end of the Google search, I spent a lot of time looking for an easy replacement since I am not a coder. I was very happy with the trial option to make sure I was able to use it before purchasing and the ease of use made it worth every penny. I recommend SiteSearch360 100% and I am purchasing it for my other sites!

Cons: I use Muse to build my site so there were a few hiccups with the installation, that was simply a compatibility issue.

Overall: I recommend SiteSearch360 100% and I am purchasing it for my other sites!

My representative is always there when needed. Great flexible product.

Feb 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility of the search results
Customization of the CSS
Lot of settings to customize the rendering of the SERP

Cons: Backend menus are difficults to use (Sometime, I search a lot to find specific setting)
The FAQ is something not deep enought

Capterra-loader

Overall a great value for the price

Feb 23, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Relatively easy to implement and set-up with robust features given the low entry point. It also allows us to search across multiple domains.

Cons: Would like the admin to be a little more intuitive for less technical users and also improve styling.

Overall, good tool, great customer support...would be very difficult to use without the quick respon

Feb 22, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Fairly easy to set up, good price, excellent, responsive support - would have been frustrating if we would have had to wait a couple days for support emails. Hope this doesn't go away.

Cons: - It should be able to detect duplicate pages automatically, but it doesn't if there is a "/" on end, which is really frustrating and causes a ton of rework.
- Really old school that there is no way to rename the profile domain...most people would start with a dev url, not the production, and no way to change it afterwards...really confusing when managing more than one account.
- Fairly clumsy way of handling more than one account...in general - during the purchase experience. Very confusing.

SiteSearch360 provided a powerful, easy solution when Google announced sunsetting their site search.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SiteSearch360 was incredibly simple to setup and use. We love being able to setup the dictionary with synonyms. We also love the control that is available for indexing inclusions & exclusions.

Cons: When the site is re-indexed, any custom results added to that query get set to match the first in the grouping. This is a hassle, because it means we have to go in and spot check periodically to make sure that the system didn't override some of our important featured results.

Overall: A simple, effective solution when Google decided to sunset their personalized site search.

Easy to use and implement onto our system

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Implementing to our existing search box was critical to the look of our site, but also the ability to control search results was a bonus. We are now tracking our users even better than before and providing them a better experience. Also, their support team is quick!

Cons: Wish the query mapping would keep when we re-index. Also, the navigation on othe admin side is not intuitive.

We needed to replace a discontinued Google search product. Site Search 360 has proven is acceptable.

Feb 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great customer support. Reasonably easy to use and highly customizable. I particularly like that is is easy to see when indexing fails for some reason.

Cons: The search algorithm is not as good as Google's. The results have needed to be massaged quite a bit to be high quality. Integration with Wordpress and Drupal both took some work.

Overall: It allows us to provide an internal site search.

So far so good.

Feb 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There seems to be a lot of customization options - we like options to add meta noindex, specific search word combination with redirect, results display inline or in popup window.

Cons: The 2nd tier pricing is a bit steep for us. Our visitors don't use the search that often so it is hard to justify month expense.

Easy to implement. Quality of Search Results is good.

Feb 21, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We came from Google Site Search. The Interface backend/frontend is nice and good compared to Google. But as expected are the Google search results really outstanding. No other search engine (not even Bing) came even close to Googles quality.

Cons: Perhaps the back button/reload behaviour of the standard user interface is not very pleasing.

Overall: A good search tool on our Web site

Excellent product, easy to setup with a lot of flexibility!

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows us to search multiple domains from a single tool, great when you are running a blog on marketing automation platform with a different sub domain from the main website.

Overall: Searching multiple domains, configuration of search terms

Good alternative to GSS

Feb 21, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Satisfactory trial period, good customisation tools, no down time since we started using it. Support is very fast too.

Cons: Not as easy to implement, website design could be implemented, more features would be great too or an ideas forum.

alway learning new things ...

Feb 21, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: seems to be quite powerful - we found solutions for all our needs. usually, you can understand why something is hapening. Search results can easily be optimized manually.

Cons: often looking quite long for a solution. Most features exist, but if you are not a poweruser or a search pro, the interface isn't that easy to understand. Don't think that the search is learning by itself.

Overall: Overall solution that covers various subsites, languages etc

I have not used this software as much as I anticipated but hope to use it more soon

Feb 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that you can organize searches based on content groups. I like that it's not the standard Google search that shows ads. I like that you can pin posts/content to the top of searches.

Cons: It seems like it will be time consuming to organize search results because we have a ton of content.

We looked at several products but couldn't beat the price and feature set we get w/ Site Search 360.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use from the get go, and simple to integrate across multiple web presences
We were able to deploy the search bar in multiple environments (WordPress HubSpot)
The price is very reasonable compared to other options

Excellent replacement to Google Custom Site Search

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; the pop up results window will keep you on the same page which is good for customers looking for certain products.

Overall: Custom search on our website allows our customers to look for products within our own site. A paid feature we had with Google but it has been discontinued. SiteSearch360 made it possible to have it again without external ads.

Price, functionality, ease of use.
Software crawls the entire site & stores website links making it very fast to get results for the queries. Integrates very well within the website, does not slow the server & the results are always right.

Crude ranking algorithm, but offers good customizability

Feb 20, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Look and feel is very customizable, can integrate the search modules with the site's branding. Easy to set up. Option for search results in modal window or separate window. Integration quality and ease is much higher than the now-defunct Google Site Search was. Search available starting at relatively low cost for organizations on a budget.

Cons: Ranking of pages seemed all over the map, with less relevant pages often coming up first in results. Seems to be driven by keywords only, not actual relevance. No ability to manually weight certain pages as more likely to appear in search results and rank others as less likely to appear. Could not tell difference between lowest-tier paid plan and the free plan.

Overall: Search available starting at relatively low cost for organizations on a budget, though you get what you pay for at that very low cost, and nothing more.

Very easy to setup, great quality results

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use. i like the interface. The search results were the best initial ones of all the other software trials we tested.

Cons: im torn between wanting easy of use and granular data - i do wish for more granular in some areas like viewing all the pages in the index. i would like to override some searches since i don't fell the promote always works.

In September, we replaced Google Site Search with SiteSearch 360. We are thrilled with the outcome!

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The customer support has been extremely responsive and helpful. They took time through email to offer guidance and advice. Their responses were so quick that it seemed like they were in the next town over not 3,500 miles away.

The SiteSearch 360 application is quite powerful and has lots of features that we have been fine-tuning. We like the fact that we can streamline every aspect of the search function from using our CSS file, to the type of search box, to the way the results appear.

Thank you SiteSearch 360 for creating a tool that is very sophisticated yet even a non-programmer can implement. Highly Recommend!!

Cons: We played around with SiteSearch 360 for several months before implementing it on our site. There are a LOT of features to learn, which is understandable.

It is not so much that we dislike Query Mapping but having the query return meaningful results is important and has been challenging. We learned that the search results can be ranked based on different query. This is complicated because we have 1,200 products. If you plug in a specific product, that product should appear on the top of the results page.

Overall: Our customers and staff are able to enter a search term and immediately find the product they are looking for. It is a terrific addition to our website.

Easy to install product and great back up, thanks!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to work with, looks great on my site and works fast, free for small sites, knowledgeable and friendly customer support. Dashboard to check searches - brilliant

Overall: A fast and accurate search feature. Being a small site we are very grateful to have the product for free - thanks!

Overall great experience. Easy setup and customer support was prompt and knowledgeable.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy setup and integration, automatic crawling, and search analytics make this the perfect solution for my site.

Capterra-loader

A perfect alternative to Google Site Search

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its very cheap compared to the other alternatives out there, and yet it offers the flexibility to tweak searches with xpaths and HTML. There are almost no limits to Your possibilities for creating relevant and sales generating result pages.

The guys who runs the customer service listens to Your input and are extremely quick to implement the changes.

Cons: The implementation could be made easier for smaller companies with an online website builder and without the nessecary knowhow to implement the javascript.

Overall: Better searches for our users, compared with Google Site Search. And the possibility to easily create beautiful ads or promoted results, which can be edited in pure HTML.

Capterra-loader

The real and affordable alternative to Google Site Search

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Great flexibility
- Many useful features: content grouping, query mapping, snippet and SERP customization, xpath support
- Good support and documentation
- Multilanguage
- easy to implement
- Affordable compared to other site search tool
- content grouping

Cons: You need some technical skills to customize the look&feel and use the xpath feature

a pricing plan for big multilanguage websites would be appreciated (currently if you have a 4 language website you need to subscribe to 4 different plans)

We needed a new search option and Site Search 360 was very easy to set up.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Site Search 360 was up and running in a very short time. I can not say enough great things about the customer support!

Cons: I found out about Site Search 360 on a developer forum. It would be great if it was more well known.

SiteSearch360

Apr 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been very happy with the SiteSearch360 product - cost effective and has everything you need. David has also been great in providing flexible support and advice to us during the integration process, and has made sure any issues we had were resolved quickly - highly recommended!