--- title: "Site Search 360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Site Search 360 Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more." source_url: "https://www.capterra.com/p/160711/Site-Search-360/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Site Search 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Site Search 360 ## What is Site Search 360? Site Search 360 is a smart & highly customizable on-site search software. Add advanced search functionalities to your website in minutes. A simple line of JavaScript is all you need. You can fully customize the search experience, decide whether you want layover, embedded results, or a full screen view. Advanced features such as extraction and query mapping give you full control over your search. You can even index multiple domains into a single search engine to search across sites. ## What is Site Search 360 used for? [Enterprise Search](https://www.capterra.com/enterprise-search-software/) Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Site Search 360?[Manage this product listing](https://www.g2.com/products/site-search-360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Site Search 360 4.7 (46) VS. [4.7 (25)](https://www.capterra.com/p/172500/AddSearch/reviews/) Starting Price $9 Flat Rate, Per Month Starting Price $119 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (46) Ease Of Use 4.6 (110) Value For Money 4.7 (46) Value For Money 4.5 (106) Customer Service 4.9 (41) Customer Service 4.7 (107) ## Site Search 360 alternatives [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/) [4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186030/Luigi-s-Box/) [Guru](https://www.capterra.com/p/224830/Guru/) [4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/224830/Guru/) [View all alternatives](https://www.capterra.com/p/160711/Site-Search-360/alternatives/) ## FAQs about Site Search 360 Overview ### Which roles and teams benefit most from Site Search 360? Site Search 360 benefits web developers, webmasters, and digital managers who configure and maintain on-site search for content-heavy websites. Marketing teams use search data to improve content discovery and campaign pages, while owners, presidents, and CEOs monitor website usability and customer access to products, services, or information. Answer based on 45 reviews Overview ### What company size and specific industries is Site Search 360 built for? Site Search 360 is designed for site owners, webmasters, shop administrators, and designers across small businesses, online shops, and other websites that need a fast, reliable, smart, and customizable site search. It fits teams managing customer-facing sites rather than a single specific industry. Features and Usability ### What are the key features of Site Search 360? Site Search 360 includes autocomplete, full text search, fuzzy search, semantic search, and natural language search for query handling. It also offers faceted search/filtering, indexing, text analysis, behavior tracking, an activity dashboard, visual analytics, API access, and third-party integrations for managing and extending site search. Pricing ### How much does it cost and what fees or limitations are included? Site Search 360 offers Columbo at $9 per month, with a free version and free trial available. Holmes costs 49 and Batman 119 per month, with Batman pricing tied to indexed entries and monthly searches. Columbo includes 1,500 entries and 2,000 searches; reviewers value clear pricing but cite steep higher tiers and separate plans for multilingual sites. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does Site Search 360 integrate with? Site Search 360 integrates with WordPress, Drupal, and HubSpot for website deployment and content search. Its official integration catalog also includes Cloudflare, Lightspeed Retail, Make, and Weebly, supporting connections across web hosting, ecommerce, automation, and site-building environments. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Site Search 360 offer? Site Search 360 provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature review, while videos provide visual guidance that users can follow at their own pace. Answer based on 2 reviews Getting Started and Support ### What customer support options does Site Search 360 offer? Site Search 360 offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users often describe support as responsive, helpful, and quick to resolve setup or code issues, with answers sometimes arriving within minutes. A few users mention that guidance can be needed during implementation. Answer based on 8 reviews User interface ### How easy is Site Search 360 to customize and manage? Site Search 360 offers a highly customizable search interface with flexible result layouts, filters, CSS styling, query mapping, and display options. Marketing teams and web managers value the branded look and setup options, while less technical users may find the admin navigation and advanced settings harder to learn without documentation or support. Answer based on 12 reviews ## Features AI summary Based on 218 Enterprise Search reviews Capterra data shows that buyers of Enterprise Search rank the following features as their top priorities: - **Natural Language Search** (**45%** of reviewers rated this feature as critical) - **Search/Filter** (**45%**) - **Full Text Search** (**47%**) Site Search 360 supports all three features that reviewers rate most highly: **Natural Language Search**, **Search/Filter**, and **Full Text Search**. Together, these capabilities help businesses make information easier to find, improve search accuracy across large content sets, and give teams faster access to the content they need to work more efficiently. Search/Filter 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Full Text Search 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Third-Party Integrations 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Visual Analytics 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data Behavior Tracking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track visitors'/audience's responses across web pages and other optimized content Faceted Search/Filtering 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Faceted Search/Filtering Site Search 360 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Autocomplete: Autocompletion of a word or phrase that the user is typing - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Faceted Search/Filtering: Faceted Search/Filtering - Full Text Search: Search for specific words or phrases within a document or database - Indexing: Compile and organize data into specific metrics - Natural Language Search: Ability to interact with the application using human languages such as English - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 4.6 (46) 4.6 Based on 46 reviews ## Pricing Value for money 4.7 (46) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/160711/Site-Search-360/pricing/) Free Contact Vendor for Pricing It includes: - 150 Indexed Entries - 1,000 Monthly Searches - 3 months Analytics Retention Time - Instant indexing - Sitemap Indexing - Custom Dictionary - Result Manager - Multilingual sites - Categories and Faceted Search - Search Secure Content - FAQ Indexing - Google Analytics Integration - Community Support Columbo $9.00 Flat Rate,Per Month It includes: - 2000 Monthly Searches - 3 Months Analytics Retention Time - Custom Dictionary and Result Manager - Instant Indexing - Sitemap Indexing - JS crawling as optional add-on - YouTube Video Indexing as optional add-on - Image Optimization as optional add-on - Multilingual sites - less Site Search 360 branding, - Categories and Faceted Search - Search Secure Content - FAQ Indexing - Google Analytics Integration - 1500 Indexed Entries - PDF/DOC/PPT/XLS Document Indexing - Suggest Popular Searches - PDF Icon for result images - Email + Community Support Holmes $49.00 Flat Rate,Per Month It includes: - Categories and Faceted Search - 12 Months Analytics Retention Time - 3000 Indexed Entries - 5000 Monthly Searches - Custom Dictionary and Result Manager - Filters - Instant Indexing - Sitemap Indexing - E-commerce search - JS crawling as optional add-on - YouTube Video Indexing as optional add-on - Image Optimization as optional add-on - Search map - Site Search 360 branding - Multilingual sites - Search Secure Content - FAQ Indexing - Google Analytics Integration - PDF/DOC/PPT/XLS Document Indexing - Suggest Popular Searches - Configurable PDF images for results - Priority Support Batman $119.00 Flat Rate,Per Month It includes: - 12 Months Analytics Retention Time - API Access - Custom Dictionary and Result Manager - Filters - Instant Indexing - Sitemap Indexing - From 5,000 Indexed Entries - From 10,000 Monthly Searches, - E-commerce search - JS crawling as optional add-on - YouTube Video Indexing as optional add-on - Image Optimization as optional add-on - Search map - Search Success Tracking - AI optimization no Site Search 360 branding - Multilingual sites - Categories and Faceted Search - Search Secure Content - FAQ Indexing - Google Analytics Integration - PDF/DOC/PPT/XLS Document Indexing - Suggest Popular Searches - Configurable PDF images for results - Priority Support Value for money 4.7 (46) 4.7 Based on 46 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[ Make](https://www.capterra.com/p/154278/Integromat/) ## Support, customer service and training options Customer Service 4.9 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (41) 4.9 Based on 41 reviews ## User reviews Overall rating 4.7 Based on 46 reviews Filter by rating Counts reflect reviews available in this feed. 5(34) 4(9) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CO Co-Founder Co-Founder Used the software for: Less than 1 year ### "Great for Wordpress Site !" 5.0 September 15, 2020 Pros Easy set up, easy to use admin. Feature set is actually very nice compared to the cost. Support was very good when I needed them. Cons WP plugin gave me some stability issues + loads all js/css on all pages even when not used. Ended up going with a hand coded js implementation (which is actually pretty easy to do). Michael C. CEO Used the software for: Less than 1 year ### "Feature-Rich, Affordable, and Well-Supported. What's Not To Love?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2022 There were a few things here and there that hung me up for a bit, but the dev team and customer service team were both fabulous, and helped me every step of the way. Definite kudos to them! Pros SiteSearch360 is incredibly powerful and flexible, and is able to handle a ridiculous amount of filtering criteria quickly without breaking a sweat. Pretty much everything I wanted to do I was able to do, and that's saying something, since my site has tens of thousands of pages, and possibly that many different taxonomy entries as well. The ability to search for relevant books by reading level, category, author, etc. all at the same time and in real time is MAGIC compared to the old MYSQL-based search queries we were using. Cons There are a few small things that the software can't do, such as ordering books in a series numerically in search results. Also, in order to set things up I had to learn how to extract and shorten XPaths, which was a bit of a learning curve. But once I got used to it, I fell in love with the ability to make a data point out of any HTML element via XPaths, so overall I'm still very happy despite the learning curve because of the power I now wield to make ANYTHING into a data point. MM Multimedia Manager Multimedia Manager Used the software for: Less than 1 year ### "Crude ranking algorithm, but offers good customizability" 3.0 February 21, 2018 Search available starting at relatively low cost for organizations on a budget, though you get what you pay for at that very low cost, and nothing more. Pros Look and feel is very customizable, can integrate the search modules with the site's branding. Easy to set up. Option for search results in modal window or separate window. Integration quality and ease is much higher than the now-defunct Google Site Search was. Search available starting at relatively low cost for organizations on a budget. Cons Ranking of pages seemed all over the map, with less relevant pages often coming up first in results. Seems to be driven by keywords only, not actual relevance. No ability to manually weight certain pages as more likely to appear in search results and rank others as less likely to appear. Could not tell difference between lowest-tier paid plan and the free plan. BA Beatriz A. Digital Media Specialist Used the software for: 3-5 years ### "Flexible, great value for money and excellent customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2021 They are very friendly and responsive. Even with the significance time difference between our offices, they always respond in a timely manner. Pros It's very flexible, reliable and great cost for money but the best of all is the amazing customer support that is responsive, provides guidance and solutions and even effective listens to feedback for product enhancements. Cons Because we didn't want to use the out-of-the-box look and feel, we had to do a bit more work ourselves. But the API documentation was complete and we were able to do it well, with help when needed. OO Owner/ Operator Owner/ Operator Used the software for: 1-3 years ### "Site search 360 has a plan and pricing for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 We are happy with site search 360 and give them 2 thumbs up, from pricing to quality and what your getting, they really can't be beat. Pros I like the pricing. What stands out is you know exactly what your getting with each selected plan and it's pricing. It's definitely worth the money ( truly inexpensive). It has plans as low as like 10 bucks a month and I think there is still a free plan. My company is on what's called the flexible plan and we love it. Not to mention there's NO site search branding! Cons I can't say that I've found a con because with site search 360, you get a trial period so you can figure out what's best for you and your company's needs. Julie G. Communications Specialist Used the software for: Less than 1 year ### "Perfect solution" 4.0 February 12, 2019 I was amazed at how quickly our developer linked SiteSearch 360 to our site. We have nearly 10,000 pages and he indexed them and had them searchable overnight. This was a very quick resolution to what was an urgent problem on our site. Pros Site Search 360 was incredibly easy to implement. Also, it's cheap! We were using a different search function that kept breaking. SiteSearch 360 has been a reliable alternative. Very happy with it. Cons I haven't found any negatives yet. Happy with the price. Happy with the interface. Happy with how well it blends with our website. Alberto M. CEO Used the software for: Less than 1 year ### "By far the best WordPress Search Plugin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2022 My project stands on a professional searchtool, Site Search 360 really keeps the project alive Pros When in your digital web project searchbox is crucial Site Search 360 rally gets the job done. Life-saving option If you don’t have a dedicate Development Team/budget to develop your own solution. Cons No searius space for improvement. It really gets the job done MA Marketingkoordinator Marketingkoordinator Used the software for: Less than 1 year ### "A perfect alternative to Google Site Search" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2017 Better searches for our users, compared with Google Site Search. And the possibility to easily create beautiful ads or promoted results, which can be edited in pure HTML. Pros Its very cheap compared to the other alternatives out there, and yet it offers the flexibility to tweak searches with xpaths and HTML. There are almost no limits to Your possibilities for creating relevant and sales generating result pages. The guys who runs the customer service listens to Your input and are extremely quick to implement the changes. Cons The implementation could be made easier for smaller companies with an online website builder and without the nessecary knowhow to implement the javascript. OW Owner Owner Used the software for: Less than 1 year ### "Good solid crawler and full text search engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 27, 2018 Get's you up and running very quickly. Pros It has some fairly advanced features baked in like xsl selectors for content and synonym support. The built in UX will get you pretty far. Cons Becomes very expensive for lots of content. It crawls but once a week, more often would be nice. DO Director of Ecommerce and Digital Technology Director of Ecommerce and Digital Technology Used the software for: Less than 1 year ### "Overall a great value for the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 26, 2018 Pros Relatively easy to implement and set-up with robust features given the low entry point. It also allows us to search across multiple domains. Cons Would like the admin to be a little more intuitive for less technical users and also improve styling. [View all Reviews](https://www.capterra.com/p/160711/Site-Search-360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.